[Solved] format

[curiousgeorge]

Hi guys

ive formatted 2 laptops with the same windows cd one is fine but the other one wont connect to the net just says no hardware found its fine other than that cds work ok just the net any ideas please

[KenB]

Hi George

 

Sorry for the delay in replying.

 

ive formatted 2 laptops with the same windows cd

Do you mean that you used the same disk to install Windows on both machines ?

 

Which Operating System is on the problem machine?

 

If you go to Device Manager - are there any yellow exclamation marks against "Network Adapters" when you click on it?

What is listed ?

[curiousgeorge]

Hi Ken thanks for replying its windows 7 and the exclamation marks are next to the following Intel 2 gigabit network connection... Ethernet controller...network controller...PCI simple communication controller.... SM Bus controller and universal serial Bus controller

[KenB]

Hi again,

 

Do you mean that you used the same disk to install Windows on both machines ?

You didn't answer this.

 

The yellow exclamation mark suggests a problem with the drivers.

 

What is the make and model number of your machine.

I may be able to locate the appropriate drivers.

[curiousgeorge]

Hi Ken no sorry different cd its a Dell inspiron N5110

[KenB]

different cd

That's fine.

 

Click Start > Right click "Computer" > Click "Properties"

You need to know if your system is 64 bit or 32 bit.

[ It affects which drivers you need ]

 

The link below is for Win7 - 64bit

 

Then go here:

http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-15r-n5110/drivers/advanced

 

Click on "Network"

There are 9 files. 8 of these relate to "Wireless" but the last one is the "Ethernet Controller"

Select this and download.

 

It should install immediately after downloading.

 

After it installs check your Wired Internet Connection again. ( Make sure that you have a cable connected from the computer to the router )

[curiousgeorge]

Thanks Ken but i dont want to install straight away im downloading via another laptop :D

[KenB]

No problem George ...... download it to a memory stick and install it from there.

[curiousgeorge]

Hi Ken all solved now many many thanks sir

[curiousgeorge]

Just one more thing the screen res seems big gone to change it all ive got is either 800x600 or 1024 x 768 nothing in between

[curiousgeorge]

And if i put screen res to the highest eveything on my desktop still seems large

[Starbuck]

It might be worth checking to see if there's any updated Graphics drivers available for your system.

I've had similar problems in the past when reinstalling an OS.

 

1024 x 768 used to be a popular resolution, but nowadays that seems to have been superseded by 1366×768 (this is what my laptop is )

You may need the latest drivers to achieve this.

[curiousgeorge]

Many thanks starbuck alls well with the world now

[Starbuck]

That's good to hear George :)