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Posted

Hey guys I'm a bit of a computer noob so go easy :) Here's the problem, about a week or two ago my PC stopped working, any time I tried to load it the screen would go black and my monitor would say no display or something like that.

 

Here is the problem:

Problem signature:

 

Problem Event Name: BlueScreen

 

OS Version: 6.1.7601.2.1.0.768.3

 

Locale ID: 2057

 

 

Additional information about the problem:

 

BCCode: 116

 

BCP1: FFFFFA80088DF4E0

 

BCP2: FFFFF8800F397320

 

BCP3: 0000000000000000

 

BCP4: 000000000000000D

 

OS Version: 6_1_7601

 

Service Pack: 1_0

 

Product: 768_1

 

 

Files that help describe the problem:

 

C:\WINDOWS\Minidump\081816-16130-01.dmp

 

C:\Users\Aarons\AppData\Local\Temp\WER-36457-0.sysdata.xml

 

 

Read our privacy statement online:

 

 

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:

 

 

C:\Windows\system32\en-US\erofflps.txt

Here is my computer specs:

 


  •  
  • Processor

    •  
    • CPU_Name: Intel® Core i5-2300 CPU @ 2.80GHz
    • CPU_Manufacturer: GenuineIntel
    • CPU_Caption: Intel64 Family 6 Model 42 Stepping 7
    • CPU_Version:
    • CPU_ProcessorId: BFEBFBFF000206A7
    • CPU_CurrentClockSpeed: 1596MHz
    • CPU_AddressWidth: 64Bits
    • CPU_DataWidth: 64Bits
    • CPU_SocketDesignation: CPU 1

     

     

    [*]Verified Hardware Device against Order: VARIABLEXYZ


     

     

    [*]Verify Correct Processor Frequency


 

 


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System Memory

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BIOS Information

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  •  
  • BIOS_Manufacturer: Alienware

     

     

    [*]BIOS_Name: BIOS Date: 05/25/11 09:41:30 Ver: 04.06.04


     

     

    [*]BIOS_Version1: A06


     

     

    [*]BIOS_Version2: ALWARE - 1072009


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Motherboard

Information

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  •  
  • MB_Manufacturer: Alienware

     

     

    [*]MB_Product: 046MHW


     

     

    [*]MB_SerialNumber: ..CN6970216L1064.


     

     

    [*]MB_Version: A00


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Video

Adapter

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  •  
  • Video_Caption: NVIDIA GeForce GTX 460

     

     

    [*]Video_AdapterRAM: 1024MB


     

     

    [*]Video_DriverVersion: 8.17.12.7057


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Hard

Drive(s)

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  •  
  • WDC WD5000AAKX-753CA1

    •  
    • Disk_Model: WDC WD5000AAKX-753CA1
    • Disk_Size: 500 GB
    • Disk_Partitions: 3
    • Disk_TotalHeads: 255
    • Disk_TotalCylinders: 60801
    • Disk_TotalTracks: 15504255
    • Disk_TracksPerCylinder: 255

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Optical Drives

/ Other Storage

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  •  
  • PLDS DVD+-RW DH-24ABS

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OperatingSystem: MS Windows

7 Home Premium Edition

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DirectXVersion: DirectX 11

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IRQ Configuration

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  •  
  • 0 System timer

     

     

    [*]1 -empty-


     

     

    [*]2 -empty-


     

     

    [*]3 -empty-


     

     

    [*]4 -empty-


     

     

    [*]5 Intel® 6 Series/C200 Series Chipset Family SMBus Controller - 1C22


     

     

    [*]6 -empty-


     

     

    [*]7 -empty-


     

     

    [*]8 System CMOS/real time clock


     

     

    [*]9 -empty-


     

     

    [*]10 -empty-


     

     

    [*]11 -empty-


     

     

    [*]12 -empty-


     

     

    [*]13 Numeric data processor


     

     

    [*]14 -empty-


     

     

    [*]15 -empty-


     

     

    [*]16 NVIDIA GeForce GTX 460


     

     

    [*]16 Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller

    - 1C2D


     

     

    [*]17 DW1525 (802.11n) WLAN PCIe Card


     

     

    [*]18 VIA 1394 OHCI Compliant Host Controller


     

     

    [*]19 Intel® Desktop/Workstation/Server Express Chipset SATA AHCI Controller


     

     

    [*]19 JMicron JMB36X Controller


     

     

    [*]22 High Definition Audio Controller


     

     

    [*]23 Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller

    - 1C26


     

     

    [*]190 Microsoft ACPI-Compliant System


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Miscellaneous

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Final Checks

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Installed Devices Drivers

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  •  
  • PLDS DVD+-RW DH-24ABS, 6-21-2006, 6.1.7601.17514

     

     

    [*]DW1525 (802.11n) WLAN PCIe Card, 8-11-2009, 8.0.0.144


     

     

    [*]NVIDIA High Definition Audio, 3-3-2011, 1.2.22.1


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Microsoft Streaming Service Proxy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]JMicron JMB36X Controller, 8-10-2010, 1.17.58.2


     

     

    [*]WDC WD5000AAKX-753CA1, 6-21-2006, 6.1.7600.16385


     

     

    [*]NVIDIA High Definition Audio, 3-3-2011, 1.2.22.1


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Intel® Core i5-2300 CPU @ 2.80GHz, 6-21-2006, 6.1.7600.16385


     

     

    [*]NVIDIA High Definition Audio, 3-3-2011, 1.2.22.1


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Microsoft Streaming Tee/Sink-to-Sink Converter, 6-21-2006, 6.1.7600.16385


     

     

    [*]NVIDIA High Definition Audio, 3-3-2011, 1.2.22.1


     

     

    [*]USB Input Device, 6-21-2006, 6.1.7601.17514


     

     

    [*]Intel® Core i5-2300 CPU @ 2.80GHz, 6-21-2006, 6.1.7600.16385


     

     

    [*]Intel® Desktop/Workstation/Server Express Chipset SATA AHCI Controller,

    9-13-2010, 10.0.0.1046


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Microsoft Streaming Tee/Sink-to-Sink Converter, 6-21-2006, 6.1.7600.16385


     

     

    [*]NVIDIA GeForce GTX 460, 4-3-2011, 8.17.12.7057


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Realtek High Definition Audio, 2-15-2011, 6.0.1.6309


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Intel® Core i5-2300 CPU @ 2.80GHz, 6-21-2006, 6.1.7600.16385


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Realtek PCIe GBE Family Controller, 3-22-2010, 7.18.322.2010


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]VIA 1394 OHCI Compliant Host Controller, 6-21-2006, 6.1.7601.17514


     

     

    [*]HID-compliant device, 6-21-2006, 6.1.7601.17514


     

     

    [*]Intel® Core i5-2300 CPU @ 2.80GHz, 6-21-2006, 6.1.7600.16385


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


     

     

    [*]Generic volume shadow copy, 6-21-2006, 6.1.7600.16385


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I did a clean install of windows 7 and restored my computer to factory settings, I downloaded my drivers but as soon as I downloaded my Nvidia driver and restarted my PC, the same problem happened.

 

Please help :) thanks In advance!

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  • ExTS Admin
Posted

Hi AfterShock and welcome to FPCH,

 

So it would seem that the drivers are the problem.

What Win7 are you running... 32bit or 64bit?

There are different versions of the NVIDIA GeForce GTX 460 drivers, are you downloading the correct version

GTX 460 SE

GTX 460 SEv2

GTX 460

 

Also the correct version for your bit rate?

 

You say that you downloaded the drivers.... do you have the original driver disc?

if so, have you tried installing these from the disc?

 

Where are you getting your drivers from?

Easiest way is from: http://www.geforce.co.uk/drivers

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