Error Code 0XC0000185 & 0XC0000142

[RoyPks]

How do I repair the above on Windows 10, in easy steps please as I am a computer begineer, I suspect that is why I have the problems in the first place, done something I shouldn't.

 

Thanks.

 

 

OS Version: Microsoft Windows 10 Home, 64 bit

Processor: Intel® Core i5-4460 CPU @ 3.20GHz, Intel64 Family 6 Model 60 Stepping 3

Processor Count: 4

RAM: 8001 Mb

Graphics Card: Intel® HD Graphics 4600, 1024 Mb

Hard Drives: C: 922 GB (851 GB Free); D: 111 GB (70 GB Free); E: 298 GB (192 GB Free);

Motherboard: Packard Bell, iMedia S2885

Antivirus: Windows Defender, Enabled and Updated

[Jelly Bean]

Hello and welcome.

 

Firstly do you have the Windows 10 Install disk?

 

JB.

[RoyPks]

Thanks for reply and yes I do.

[Jelly Bean]

Thats brilliant.

 

Give me a few minutes to get you help on how to do a repair on Windows 10 with the disk.I will lok for something with pictures to as that shouldmake things easier for you to follow,if you get alittle stuck just say.

 

JB.

[KenB]

Hi Roy,

 

A question or two:

 

1. Do you get a blue screen when you switch on?

 

2. Assume you can't boot up - is this the case?

 

3. If you get a blue screen - what is the rest of the error message ?

Below is a common result

“The boot configuration data for your PC is missing or contains errors”

 

Error 0XC0000142 -This error is often associated with software installations which is confusing me.

 

Please give us some more information :)

 

[ J-B ....I got your PM ]

[Jelly Bean]

Thanks Ken...

 

My brain was fuddled with meds and fatigue.

[KenB]

No problem J-B .......let's see what further info Roy can give us

[RoyPks]

A question or two:

 

1. Do you get a blue screen when you switch on? No.

 

2. Assume you can't boot up - is this the case? No, it some times takes 3/4 attempts to boot up, and then everything is fine.

 

3. If you get a blue screen - what is the rest of the error message ?

Below is a common result

 

 

Error 0XC0000142 -This error is often associated with software installations which is confusing me.

 

Please give us some more information - I notice this message when closing down, it is theref only briefly and therefore not enough time to read it all.

 

Yesterday I tried to follow http://www.windowswally.com/how-to-fix-error-code-0xc0000185/

 

I got the following results:

 

Still have the same two error codes.

 

Tried Start up repair and get the message: Couldn't repair PC.

Tried chkdsk / R and get the message: Windows cannot run disk checking on this volume because it is write protected.

Tried Bootrec /scanos and get the message: Scanned successfull, total identified windows installations:0

Tried Bootrec /fixmbr and get the message: Operation successful

Tried Bootrec /fixboot and get the message: Operation successful

Tried Bootrec /RebuildBcd and get the message: Scanned successfull, total identified windows installations:0

Does the above [total identified windows installations:0] mean that a windows installation cannot be found?

 

I have now done a fresh install of windows 10, but still have the same error codes come up.

[KenB]

Does the above [total identified windows installations:0] mean that a windows installation cannot be found?

This result probably means that Windows installation data exists in the BCD but no additional installations can be found by Bootrec to add to BCD [ Boot Configuration Data ]

 

I think you may have to go into a little more detail to rebuild the BCD.

 

Take a look here: click here

[RoyPks]

Followed the instructions as above 'How to rebuild the BSD in Windows' got to step 6 and get he following response: ​Path not found -C:\boot

[KenB]

Hi Roy,

 

Did you type in the command exactly as shown - attrib c:\boot\bcd -h -r -s

Space after attrib and space after bcd and -h -r -s

The - is a minus

 

If you did try step 7 [ renaming the BCD ]

ren c:\boot\bcd bcd.old [ space after ren and the first bcd ]

 

============================

 

When you re-installed Win-10 did you format the drive before reinstalling ?

[RoyPks]

Did you type in the command exactly as shown - attrib c:\boot\bcd -h -r -s Space after attrib and space after bcd and -h -r -s

The - is a minus Yes, but tried again with the same result

 

If you did try step 7 [ renaming the BCD ]

ren c:\boot\bcd bcd.old [ space after ren and the first bcd ] Result - 'System cannot find the file specified'

 

============================

 

When you re-installed Win-10 did you format the drive before reinstalling ? Not that I am aware, just did it direct from the DVD.

[KenB]

Hi Roy,

 

Do the following please:

Go back to the Command Prompt [ post #8 where you tried Bootrec ]

Type in .... diskpart .... click Enter

You will get a prompt which you need to accept.

 

At the new screen type in ....... list volume ...... click Enter

 

You will get a list of the partitions on your disk.

I am only interested in the partitions that have been allocated a drive letter [ A; B; C; D etc ]

 

Let me know the Volume number > the Letter > the Label name.

 

I am wondering if the Main Drive has, somehow, been allocated a different drive letter [ usually C: ]

 

Once you have the information type in ......exit ......click Enter

 

=================================

 

just did it direct from the DVD.

This will often give you the option of formatting.

Did you follow directions from a link?

If so can you post it here please ?

[RoyPks]

Go back to the Command Prompt [ post #8 where you tried Bootrec ]

Type in .... diskpart .... click Enter

You will get a prompt which you need to accept.

At the new screen type in ....... list volume ...... click Enter

You will get a list of the partitions on your disk.

I am only interested in the partitions that have been allocated a drive letter [ A; B; C; D etc ]

 

Let me know the Volume number > the Letter > the Label name.

 

Vol 0 F UDF DVD-ROM

Vol 2 C NTFS Partition

Vol 5 D NTFS Partition

Vol 6 E NTFS Partition

I am wondering if the Main Drive has, somehow, been allocated a different drive letter [ usually C: ]

 

Once you have the information type in ......exit ......click Enter

 

=================================

 

 

This will often give you the option of formatting.

Did you follow directions from a link?

If so can you post it here please ?

​Followed the directions from DVD - Custom installation which deletes everything.

[KenB]

Hi Roy

 

I was hoping the "Label" would have said "Main Drive" or given some indication as to which Drive letter Windows is loaded onto. :(

 

Your DVD Drive is labeled "F" - this is normally "D" unless you change it.

 

Please do the following:

 

Go back to the Command Prompt.

Type in .......diskpart .....Enter

Type in .......list volume .....Enter

Type in .......select volume X [ where X = the volume that has C as the Ltr ] .....Enter

Type in .......detail partition .......Enter

You should see something like this .....

 

[ATTACH=CONFIG]1518.vB5-legacyid=2615[/ATTACH]

 

Under "Info" [at the bottom right ] I have "Boot" and "Status" is "Healthy"

 

If you don't get this for "C" then try "D" and "E"

If "Boot" shows up on D or E then this is why our attempts to rebuild BCD is failing.

 

The size of the partition would also give some indication. The main partition is usually one of the largest. [ in GB ]

 

Once you have the information type in .....exit .....Enter

[RoyPks]

[ATTACH=CONFIG]1519.vB5-legacyid=2616[/ATTACH]

[RoyPks]

[ATTACH=CONFIG]1520.vB5-legacyid=2617[/ATTACH]

 

Tried bootsect /nt60 C:/ mbr and got the above.

[KenB]

"......volume could not be locked ...."

I think you are getting the above because you are working with Windows active.

There is a /force addition to the code that you could use but this may cause problems from within Windows.

 

I have just read the thread over again.

it some times takes 3/4 attempts to boot up, and then everything is fine.

This doesn't sound like a corrupt BCD or MBR otherwise you wouldn't be able to boot up at all.

 

The BIOS does send code to RAM re. BCD and MBR.

I wonder if the RAM is at fault.

It is easy to test .......

Remove one of the RAM modules and try booting up.

 

If the same condition is found swap the RAM modules over and try the other one.

[This is assuming two modules in the system ]

 

=========================

I also found this that may be worth having a look at

http://www.laptopmag.com/articles/fix-0xc0000034-error-windows-10

 

It will do no harm to rebuild both MBR and BCD if we can.

[RoyPks]

Not sure about swapping the Ram etc, as yesterday and today the system seems to boot up every time I switch on, therefore at the moment all appears to work OK.

 

Regarding http://www.laptopmag.com/articles/fi...ror-windows-10 it seems to repeat what we tried in post 8.

[KenB]

it seems to repeat what we tried in post 8.

Sorry Roy - I assumed that you had tried these commands [ post 8 ] from a command prompt after booting up.

The ".volume could not be locked " message seemed to indicate this.

The link I gave you used the install disk to access the command prompt.

 

If the machine is booting up - leave well alone :)