Microsoft phone call

[curiousgeorge]

Hello everyone

ive recently had 2 calls from someone claiming to be from Microsoft warning me i have Trojans in my system downloaded unexpectedly while surfing the net.On both occasions

they have asked me to sit in front of my laptop while they talk me through how to get rid of them although i have hung up on both times.Would Microsoft call you ask for you by name and do this?

[RustyKnight]

Its a scam, just hang up, or tell them you don't have a computer and hang up.

[curiousgeorge]

Yeah cheers just spoke to Microsoft told me to do the same

[KenB]

Hi George,

 

Yes - it is a scam !

 

I have had phone calls claiming to be my ISP and saying there are router problems - NO there are not !!

I have had emails from "my bank" telling me there has been a security breach. - I don't think so !!

 

You are best advised to do exactly what you did - phone the relevant company and ask them if they have been trying to contact you.

 

Under no circumstances allow anybody access to your computer.

We have been asked on numerous occasions to do it from here - we don't as a matter of policy.

 

Don't click on links from emails,

Contact the company direct.

 

:)

[curiousgeorge]

Thanks guys

[RustyKnight]

We had one a few weeks ago from someone saying they were from BT. According to him my computer was infected and that was causing a problem for all other BT internet users in my area.

I told him I don't have a computer, he said I must have because I wouldn't need the internet if I didn't have a computer. I just said "haven't you heard of smart TVs" - he hung up