bekki Posted February 29, 2008 Posted February 29, 2008 kids have been on pc and everythings gone wrong where do i start. saying java disabled and wont show pages have reinstalled java and reset all internet setting defults still not working also mcafee wont open and wont let me uninstall it in add and remove programs so i thought id do a system restore to before the little darlings got their grubby mitts on it to find a blank page please help Quote
Seth Posted February 29, 2008 Posted February 29, 2008 Welcome to Extreme Tech Support - Free PC Help Bekki. Are you saying that instead of the desktop, you're getting a black screen? What is the make and model of the pc, and do you have an XP cd? Quote Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here
AdvancedSetup Posted February 29, 2008 Posted February 29, 2008 Well in today's World of Malware I'd suspect that first. Just be calm and we'll work with you to get you back up and running as soon as possible. If you can get on the Internet and download stuff I would download an AntiMalware product and update it and then scan your system, if nothing found that's great, otherwise if found it should clean it up. Please go here and download their FREE version of SUPERAntiSpyware and install it and let us know if it found anything. SUPERAntispyware Home Page If that does not correct the problem let us know and we'll start looking at other possible issues and solutions, though this often corrects most similar issues and doesn't cost anything except a little bit of time. Quote Need help with your computer problems? Then why not join Free PC Help. Register hereIf Free PC Help has helped you then please consider a donation. Click here Malwarebytes' Anti-Malware | Malwarebytes' Products | SUPERAntispyware | HijackThis | Spybot Search & Destroy | hpHosts | SpywareBlaster | WinPatrol | SiteHound | FireFox | NoScript | Adblock Plus | Sandboxie | Acronis True Image | ThreatFire | ESET Online Scanner | Kaspersky Online Scanner | Panda Online Scanner | Trend Online Scanner | Avira AntiVir Personal | Avast Free AV | CCleaner | ATF-Cleaner | Online Armor Firewall | Outpost Firewall Free | DirectX | Office Compatibility Pack | Office 2003 (SP3) | SubInACL | Windows Defender | Windows Installer 3.1 | IE7 XP | XP SP3 for IT | Sysinternals | Virtual PC 2007 | Returnil We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
bekki Posted March 1, 2008 Author Posted March 1, 2008 no ive still got my desk top its when i click system restore the page opens up with system restore in the info but the page is blank no i dont have the disk for xp its a dell xps t600r Quote
RandyL Posted March 1, 2008 Posted March 1, 2008 Hi bekki; AdvancedSetup asked if you can get on the internet. Can you? If so follow his advice. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
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