Trouble with google chrome.

jacobi · January 28, 2017

My chrome won't work.

When I click on chrome it goes to task bar but not to desktop for me to view. I've tried to restore to an earlier date but no help. In file explorer I have hidden files shown.I also used unhide.exe. I uninstalled chrome a couple times and installed and rebooted.I right clicked on chrome and properties and on the stortcut tab I changed from run to maximum.I downloaded Farbor Service scanner,used that.

Don't know what else to try. I did have 32 bit avg & chrome 32 bit I believe.

I downloaded avg free 64 bit and also downloaded chrome 64 bit I got the same problem I'm using

w-10 hP desktop.I also used adcleaner at bleeping.Can't find the trouble .

Now I used spybotbeacon to see if that would help.

Also once in awhile my email shows up in the taskbar chrome small minimized .

KenB · January 29, 2017

Hi and welcome to ExTS

I will ask one of our security experts to take a look at your problem.

Please be patient.

Starbuck · January 29, 2017

Hi jacobi,

I also used unhide.exe.

That wouldn't make any difference... that's not what that program is for.

I downloaded Farbar Service scanner,used that.

That wouldn't tell you what the problem is.

In file explorer I have hidden files shown.

Again... this wouldn't help.

Normally the fixes for this are quite simple.

Ok, you tried the first option:

I right clicked on chrome and properties and on the shortcut tab I changed from run to maximum.

But don't forget that applications will always open the same way that they are closed down.

So if an application is minimized when closed down ... it'll open minimized. (these settings will over-ride the shortcut option to open maximized )

Is Chrome maximized when you close it?

Another thing to try when closing Chrome is to make sure the screen is maximized and then close it down using the Exit option in the Chrome options.

Either a spanner or a series of 3 vertical dots above one another.... depending on your version

jacobi · January 29, 2017

Thanks for the input I can't open chrome at all it just lets me view the small displays on top of the taskbar.One other thing I noticed

sometimes when I click on chrome I get a small picture of my email. and then it's gone.My email icon I was using won't

work either, so I use my own icon that works good.Kind of crazy ,right?

Starbuck · January 30, 2017

What about Edge or IE ... do they open normally?

IE is under Start >> Windows Accessories >> Internet Explorer

jacobi · February 1, 2017

google chrome not opening

What about Edge or IE ... do they open normally?

IE is under Start >> Windows Accessories >> Internet Explorer

All the other browsers work ok it's just Chrome not opening from taskbar. I can't close in max position

because I cannot open it.

Starbuck · February 1, 2017

This is definitely an odd one.

Maybe FRST can throw some light onto why this is happening.

Note:

There are both 32-bit and 64-bit versions of Farbar Recovery Scan Tool available. Please pick the version that matches your operating system's bit type.

If you are unsure what you're system bit type is..... click Here for help.

For x32 bit systems download Farbar Recovery Scan Tool and save it to your Desktop.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.

Double-click the downloaded icon to run the tool. Vista/Windows 7/8/10 users right-click and select Run As Administrator

http://img.photobucket.com/albums/v708/starbuck50/frsticon_zpsdc3cbdc3.png
When the tool opens click Yes to disclaimer.

http://img.photobucket.com/albums/v708/starbuck50/frstdis_zps7f598f12.png
Make sure that Addition.txt is selected at the bottom
Press Scan button.

http://img.photobucket.com/albums/v708/starbuck50/newfrst_zpsa63ffa3d.png
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply also.

In your reply, please post both reports from FRST.

Thanks

KenB · February 2, 2017

I don't want to confuse things by having two sets of advice running but this will only take one reply.

Right click on the Chrome icon in the taskbar.

Then right click on "Google Chrome"

Now left click "Properties"

What does it say in "Target"

What does it say in "Start in"

Does "Run as Administrator" work ?

jacobi · February 3, 2017

"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" under target

"C:\Program Files (x86)\Google\Chrome\Application" under start

I believe run as admin works

KenB · February 3, 2017

"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" under target
"C:\Program Files (x86)\Google\Chrome\Application" under start

These are correct.

At least "Run as Admin" is a work around for the moment.

Please do as Starbuck asks in post #7

jacobi · February 4, 2017

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 29

I've been having trouble sending my scan .I thought I sent it a couple times but didn't go. sent this1st pat now with advanced I thought.

Should I us quick reply If his works I'll send the last half of the scan.

Starbuck · February 4, 2017

Hi jacobi,

It may be because the reports are too large for one post.

Either split them over a couple of posts or add them as attachments.

After clicking on Reply to thread, You'll need to click on the Go Advanced button to be able to add attachments.

jacobi · February 4, 2017

chrome don't work

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 29

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-02-02 15:43 - 2016-08-29 14:17 - 00000462 _____ C:\Users\johnson\Desktop\Ixquick Search Engine.website

2017-02-02 14:56 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\AppReadiness

2017-02-02 13:02 - 2016-07-16 05:47 - 00000000 ___HD C:\Program Files\WindowsApps

2017-02-02 11:34 - 2016-08-31 10:40 - 00000497 _____ C:\Users\johnson\Desktop\Midwest Auctions - Your Online Auction Guide auctions in Minnesota, North Dakota, South Dakota, Iowa and Wisconsin.website

2017-02-02 11:02 - 2016-09-01 10:01 - 00192216 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys

2017-02-02 10:54 - 2016-08-28 20:32 - 00000000 ____D C:\Users\johnson\AppData\Local\Google

2017-02-02 10:23 - 2016-08-28 20:32 - 00000000 ____D C:\Program Files (x86)\Google

2017-02-01 13:18 - 2016-08-28 20:39 - 00000000 ____D C:\ProgramData\PDFC

2017-02-01 13:09 - 2016-09-20 14:55 - 00000362 _____ C:\WINDOWS\Tasks\HPCeeScheduleForjohnson.job

2017-02-01 13:04 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\LiveKernelReports

2017-01-29 15:12 - 2016-08-30 10:21 - 00000000 ____D C:\WINDOWS\hpoj4500g510g-m

2017-01-29 15:12 - 2016-08-28 20:44 - 00000000 ____D C:\ProgramData\truesuite

2017-01-29 15:12 - 2016-07-16 00:04 - 00524288 _____ C:\WINDOWS\system32\config\BBI

2017-01-28 12:41 - 2016-08-28 19:54 - 00000000 ____D C:\Users\johnson\AppData\LocalLow\AuthenTec

2017-01-28 10:27 - 2016-10-31 09:54 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox

2017-01-28 10:25 - 2016-08-30 10:24 - 00000000 ____D C:\Users\johnson\AppData\Roaming\Yahoo!

2017-01-28 10:25 - 2016-08-30 10:24 - 00000000 ____D C:\Program Files (x86)\Yahoo!

2017-01-27 12:44 - 2016-10-30 15:57 - 00000000 ____D C:\ProgramData\Avg

2017-01-27 10:48 - 2016-10-30 16:50 - 00000000 ____D C:\Users\johnson\AppData\Roaming\AVG

2017-01-27 10:47 - 2016-10-30 15:57 - 00000000 ____D C:\Users\johnson\AppData\Local\AvgSetupLog

2017-01-27 10:45 - 2016-10-30 16:12 - 00000000 ____D C:\Program Files (x86)\AVG

2017-01-26 11:40 - 2016-07-16 05:36 - 00000000 ____D C:\WINDOWS\CbsTemp

2017-01-26 10:02 - 2016-07-16 05:45 - 00000000 ____D C:\WINDOWS\INF

2017-01-24 18:02 - 2016-10-30 15:57 - 00000000 ____D C:\Users\johnson\AppData\Local\Avg

2017-01-21 18:50 - 2016-07-16 05:47 - 00000000 __RSD C:\WINDOWS\Media

2017-01-21 18:49 - 2016-08-28 20:33 - 00000000 ____D C:\ProgramData\RoxioNow

2017-01-21 18:35 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\registration

2017-01-15 11:00 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\rescache

2017-01-15 00:04 - 2016-07-16 05:47 - 00000000 ___RD C:\WINDOWS\ImmersiveControlPanel

2017-01-15 00:04 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\WinBioPlugIns

2017-01-15 00:04 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\oobe

2017-01-15 00:04 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\ShellExperiences

2017-01-15 00:04 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\Provisioning

2017-01-14 11:41 - 2016-09-08 09:14 - 00000000 ____D C:\WINDOWS\system32\MRT

2017-01-14 11:36 - 2016-09-08 09:12 - 135657872 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe

2017-01-07 09:45 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\appcompat

2017-01-06 17:47 - 2017-01-02 17:57 - 00000000 ____D C:\Users\johnson\Documents\jan.3 electronics + osciioscopes

2017-01-06 10:20 - 2016-08-28 20:24 - 00000000 ____D C:\Program Files (x86)\Intel

2017-01-06 07:30 - 2016-07-16 05:47 - 00028672 _____ C:\WINDOWS\system32\config\BCD-Template

2017-01-06 07:24 - 2016-07-16 05:47 - 00015425 _____ C:\WINDOWS\system32\OEMDefaultAssociations.xml

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ___SD C:\WINDOWS\SysWOW64\F12

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ___SD C:\WINDOWS\system32\F12

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ___SD C:\WINDOWS\system32\dsc

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ___SD C:\WINDOWS\system32\DiagSvcs

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ___RD C:\Program Files\Windows Defender

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\SysWOW64\setup

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\SysWOW64\oobe

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\setup

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\migwiz

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\lv-LV

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\lt-LT

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\et-EE

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\es-MX

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\en-GB

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\appraiser

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\bcastdvr

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\Program Files\Windows Photo Viewer

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\Program Files (x86)\Windows Photo Viewer

2017-01-06 07:24 - 2016-07-16 05:47 - 00000000 ____D C:\Program Files (x86)\Windows Defender

2017-01-06 07:24 - 2016-07-16 00:04 - 00000000 ____D C:\WINDOWS\SysWOW64\Dism

2017-01-06 07:24 - 2016-07-16 00:04 - 00000000 ____D C:\WINDOWS\system32\Dism

2017-01-06 07:24 - 2016-07-16 00:04 - 00000000 ____D C:\WINDOWS\servicing

2017-01-06 07:09 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\SysWOW64\inetsrv

2017-01-06 07:08 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\inetsrv

2017-01-06 07:08 - 2016-07-16 05:44 - 00621568 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mqsnap.dll

2017-01-06 07:08 - 2016-07-16 05:44 - 00562176 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mqutil.dll

2017-01-06 07:08 - 2016-07-16 05:44 - 00265728 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mqoa.dll

2017-01-06 07:08 - 2016-07-16 05:44 - 00172032 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iisRtl.dll

2017-01-06 07:08 - 2016-07-16 05:44 - 00160768 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mqrt.dll

2017-01-06 07:08 - 2016-07-16 05:44 - 00096256 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mqoa.tlb

2017-01-06 07:08 - 2016-07-16 05:44 - 00090624 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mqoa30.tlb

2017-01-06 07:08 - 2016-07-16 05:44 - 00055296 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mqoa20.tlb

2017-01-06 07:08 - 2016-07-16 05:44 - 00050688 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\admwprox.dll

2017-01-06 07:08 - 2016-07-16 05:44 - 00036864 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mqoa10.tlb

2017-01-06 07:08 - 2016-07-16 05:44 - 00026112 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ahadmin.dll

2017-01-06 07:08 - 2016-07-16 05:44 - 00017408 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iisreset.exe

2017-01-06 07:08 - 2016-07-16 05:44 - 00015360 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mqcertui.dll

2017-01-06 07:08 - 2016-07-16 05:44 - 00011264 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wamregps.dll

2017-01-06 07:08 - 2016-07-16 05:44 - 00010240 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iisrstap.dll

2017-01-06 07:08 - 2016-07-16 05:44 - 00009096 _____ C:\WINDOWS\SysWOW64\msmqtrc.mof

2017-01-06 07:08 - 2016-07-16 05:43 - 01414144 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqqm.dll

2017-01-06 07:08 - 2016-07-16 05:43 - 00785408 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqsnap.dll

2017-01-06 07:08 - 2016-07-16 05:43 - 00564224 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqutil.dll

2017-01-06 07:08 - 2016-07-16 05:43 - 00310784 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqoa.dll

2017-01-06 07:08 - 2016-07-16 05:43 - 00227328 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqrt.dll

2017-01-06 07:08 - 2016-07-16 05:43 - 00203776 _____ (Microsoft Corporation) C:\WINDOWS\system32\iisRtl.dll

2017-01-06 07:08 - 2016-07-16 05:43 - 00175616 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mqac.sys

2017-01-06 07:08 - 2016-07-16 05:43 - 00127488 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqlogmgr.dll

2017-01-06 07:08 - 2016-07-16 05:43 - 00096256 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqoa.tlb

2017-01-06 07:08 - 2016-07-16 05:43 - 00090624 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqoa30.tlb

2017-01-06 07:08 - 2016-07-16 05:43 - 00055296 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqoa20.tlb

2017-01-06 07:08 - 2016-07-16 05:43 - 00055296 _____ (Microsoft Corporation) C:\WINDOWS\system32\admwprox.dll

2017-01-06 07:08 - 2016-07-16 05:43 - 00053248 _____ (Microsoft Corporation) C:\WINDOWS\system32\ahadmin.dll

2017-01-06 07:08 - 2016-07-16 05:43 - 00052224 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqbkup.exe

2017-01-06 07:08 - 2016-07-16 05:43 - 00036864 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqoa10.tlb

2017-01-06 07:08 - 2016-07-16 05:43 - 00026112 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqsvc.exe

2017-01-06 07:08 - 2016-07-16 05:43 - 00019456 _____ (Microsoft Corporation) C:\WINDOWS\system32\iisreset.exe

2017-01-06 07:08 - 2016-07-16 05:43 - 00018944 _____ (Microsoft Corporation) C:\WINDOWS\system32\mqcertui.dll

2017-01-06 07:08 - 2016-07-16 05:43 - 00015360 _____ (Microsoft Corporation) C:\WINDOWS\system32\wamregps.dll

2017-01-06 07:08 - 2016-07-16 05:43 - 00013312 _____ (Microsoft Corporation) C:\WINDOWS\system32\iisrstap.dll

2017-01-06 07:08 - 2016-07-16 05:43 - 00009096 _____ C:\WINDOWS\system32\msmqtrc.mof

2017-01-06 05:47 - 2016-07-16 05:47 - 00000000 ____D C:\ProgramData\USOPrivate

2017-01-06 05:47 - 2016-07-16 05:47 - 00000000 ____D C:\ProgramData\regid.1991-06.com.microsoft

2017-01-06 05:46 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\WinBioDatabase

2017-01-06 05:46 - 2016-07-16 00:04 - 00032768 _____ C:\WINDOWS\system32\config\ELAM

2017-01-06 05:46 - 2009-07-13 21:20 - 00000000 ____D C:\WINDOWS\system32\Tasks_Migrated

2017-01-06 05:45 - 2016-07-16 05:47 - 00000000 ___RD C:\Users\Public\Libraries

2017-01-06 05:43 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\spool

2017-01-06 05:43 - 2009-07-13 21:20 - 00000000 ____D C:\Users\Default.migrated

2017-01-06 05:41 - 2016-11-01 09:03 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG PC TuneUp

2017-01-06 05:41 - 2016-09-08 02:30 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight

2017-01-06 05:41 - 2016-09-01 10:01 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware

2017-01-06 05:41 - 2016-08-28 21:19 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Online Services

2017-01-06 05:41 - 2016-08-28 20:42 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP Help and Support

2017-01-06 05:41 - 2016-08-28 20:41 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Live

2017-01-06 05:41 - 2016-08-28 20:41 - 00000000 ____D C:\WINDOWS\en

2017-01-06 05:41 - 2016-08-28 20:38 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eReaders and Document Viewers

2017-01-06 05:41 - 2016-08-28 20:34 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Music, Photos and Videos

2017-01-06 05:41 - 2016-08-28 20:32 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Recovery Manager

2017-01-06 05:41 - 2016-08-28 20:30 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Intel

2017-01-06 05:41 - 2016-08-28 20:30 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP

2017-01-06 05:41 - 2016-08-28 20:28 - 00000000 ___SD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC Help & Tools

2017-01-06 05:41 - 2016-08-28 20:14 - 00000000 ____D C:\WINDOWS\SysWOW64\%COREALLUSERPATH%

2017-01-06 05:41 - 2016-08-28 19:54 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Shopping and Services

2017-01-06 05:41 - 2016-08-28 19:54 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Mathematics

2017-01-06 05:41 - 2016-08-28 19:54 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP User Manuals

2017-01-06 05:41 - 2009-07-13 23:32 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Games

2017-01-06 05:38 - 2016-09-13 14:47 - 00000000 ___HD C:\WINDOWS\system32\CanonIJ Uninstaller Information

2017-01-06 05:38 - 2016-08-30 10:22 - 00000000 ____D C:\WINDOWS\SysWOW64\spool

2017-01-06 05:38 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\SysWOW64\Macromed

2017-01-06 05:38 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\SysWOW64\IME

2017-01-06 05:38 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\NDF

2017-01-06 05:38 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\Macromed

2017-01-06 05:38 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\system32\IME

2017-01-06 05:38 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\schemas

2017-01-06 05:37 - 2016-09-21 08:55 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Canon iP4700 series

2017-01-06 05:37 - 2016-08-28 20:38 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Productivity and Tools

2017-01-06 05:37 - 2016-08-28 20:35 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Communication and Chat

2017-01-06 05:37 - 2016-07-16 05:47 - 00000000 __SHD C:\Program Files\Windows Sidebar

2017-01-06 05:37 - 2016-07-16 05:47 - 00000000 __SHD C:\Program Files (x86)\Windows Sidebar

2017-01-06 05:37 - 2016-07-16 05:47 - 00000000 ____D C:\WINDOWS\Help

2017-01-06 05:37 - 2016-07-16 05:47 - 00000000 ____D C:\Program Files\Common Files\microsoft shared

2017-01-06 05:37 - 2009-07-13 23:32 - 00000000 ____D C:\Program Files\Microsoft Games

2017-01-06 05:37 - 2009-07-13 23:32 - 00000000 ____D C:\Program Files\DVD Maker

2017-01-06 05:37 - 2009-07-13 21:20 - 00000000 ___HD C:\WINDOWS\system32\GroupPolicy

2017-01-06 05:35 - 2016-07-16 00:04 - 00000000 ____D C:\WINDOWS\system32\Sysprep

2017-01-06 05:34 - 2016-07-16 05:47 - 00000000 ___RD C:\WINDOWS\PrintDialog

2017-01-06 05:34 - 2016-07-16 05:47 - 00000000 ___RD C:\WINDOWS\MiracastView

2017-01-06 04:55 - 2009-07-13 22:45 - 00016976 ____H C:\WINDOWS\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2017-01-06 04:55 - 2009-07-13 22:45 - 00016976 ____H C:\WINDOWS\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2017-01-06 04:34 - 2016-10-14 12:22 - 00000830 _____ C:\WINDOWS\Tasks\Adobe Flash Player Updater.job

2017-01-05 17:44 - 2016-09-17 14:57 - 00000000 ____D C:\Users\johnson\AppData\Local\CrashDumps

==================== Files in the root of some directories =======

2016-08-28 20:43 - 2011-06-09 17:44 - 0002792 _____ () C:\Program Files\HP SimplePass 2011

Some files in TEMP:

====================

2017-01-29 10:22 - 2017-01-29 10:22 - 0006144 _____ () C:\Users\johnson\AppData\Local\Temp\-j61psnc.dll

2017-01-26 10:01 - 2017-01-26 10:02 - 6187064 _____ (PC Drivers HeadQuarters LP) C:\Users\johnson\AppData\Local\Temp\DriverSupport.exe

2017-02-02 10:06 - 2017-02-02 10:06 - 0094208 _____ () C:\Users\johnson\AppData\Local\Temp\fjy9bice.dll

2017-02-02 10:06 - 2017-02-02 10:06 - 0006144 _____ () C:\Users\johnson\AppData\Local\Temp\iid-exne.dll

2017-01-28 10:13 - 2017-01-28 10:13 - 0010752 _____ () C:\Users\johnson\AppData\Local\Temp\vim9tu59.dll

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\WINDOWS\system32\winlogon.exe => File is digitally signed

C:\WINDOWS\system32\wininit.exe => File is digitally signed

C:\WINDOWS\explorer.exe => File is digitally signed

C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed

C:\WINDOWS\system32\svchost.exe => File is digitally signed

C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed

C:\WINDOWS\system32\services.exe => File is digitally signed

C:\WINDOWS\system32\User32.dll => File is digitally signed

C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed

C:\WINDOWS\system32\userinit.exe => File is digitally signed

C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed

C:\WINDOWS\system32\rpcss.dll => File is digitally signed

C:\WINDOWS\system32\dnsapi.dll => File is digitally signed

C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed

C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2017-01-26 14:29

==================== End of FRST.txt ============================

jacobi · February 4, 2017

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 29-01-2017

Ran by johnson (administrator) on JOHNSON-HP (02-02-2017 18:09:20)

Running from C:\Users\johnson\Desktop

Loaded Profiles: johnson (Available Profiles: johnson & norman)

Platform: Windows 10 Home Version 1607 (X64) Language: English (United States)

Internet Explorer Version 11 (Default browser: Edge)

Boot Mode: Normal

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Antivirus\AVGSvc.exe

(PDF Complete Inc) C:\Program Files (x86)\PDF Complete\pdfsvc.exe

(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe

(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

(Microsoft Corporation) C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

(Roxio) C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe

(Microsoft Corporation) C:\Windows\System32\mqsvc.exe

(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SMSvcHost.exe

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Antivirus\x64\aswidsagenta.exe

(HP Inc.) C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.32.7\GoogleCrashHandler.exe

(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.32.7\GoogleCrashHandler64.exe

(PC Drivers Headquarters LP) C:\Program Files (x86)\Driver Support\DriverSupport.exe

() C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.10.152.0_x64__kzf8qxf38zg5c\SkypeHost.exe

(Microsoft Corporation) C:\Windows\System32\smartscreen.exe

(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe

(Intel Corporation) C:\Windows\System32\igfxtray.exe

(Intel Corporation) C:\Windows\System32\hkcmd.exe

(Intel Corporation) C:\Windows\System32\igfxpers.exe

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avguix.exe

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Antivirus\AVGUI.exe

(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe

(PC Drivers HeadQuarters LP) C:\Program Files (x86)\Driver Support\svc\DriverSupportAOsvc.exe

(PC Drivers HeadQuarters LP) C:\Program Files (x86)\Driver Support\svc\DriverSupportAO.exe

(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe

(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe

(Microsoft Corporation) C:\Windows\System32\browser_broker.exe

(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe

(Google Inc.) C:\Users\johnson\AppData\Local\Google\Chrome SxS\Application\chrome.exe

(Google Inc.) C:\Users\johnson\AppData\Local\Google\Update\1.3.32.7\GoogleCrashHandler.exe

(Google Inc.) C:\Users\johnson\AppData\Local\Google\Update\1.3.32.7\GoogleCrashHandler64.exe

(Microsoft Corporation) C:\Windows\System32\dllhost.exe

() C:\Program Files\WindowsApps\11361JustinChase.Clipboard_1.6.0.18_neutral__aahkhnxzpwnc4\Clipboard.exe

(Microsoft Corporation) C:\Windows\System32\DataExchangeHost.exe

(Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe

==================== Registry (Whitelisted) ====================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [hpsysdrv] => c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe [62768 2008-11-20] (Hewlett-Packard)

HKLM\...\Run: [AvgUi] => C:\Program Files (x86)\AVG\Framework\Common\avguirna.exe [239672 2017-01-09] (AVG Technologies CZ, s.r.o.)

HKLM-x32\...\Run: [PDF Complete] => C:\Program Files (x86)\PDF Complete\pdfsty.exe [658424 2011-05-05] (PDF Complete Inc)

HKLM-x32\...\Run: [] => [X]

HKLM-x32\...\Run: [AVGUI.exe] => C:\Program Files (x86)\AVG\Antivirus\AVGUI.exe [9523496 2017-01-27] (AVG Technologies CZ, s.r.o.)

Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation)

HKU\S-1-5-21-1299748725-2840673240-3181589748-1001\...\Run: [Google Update] => C:\Users\johnson\AppData\Local\Google\Update\1.3.32.7\GoogleUpdateCore.exe [601752 2017-02-02] (Google Inc.)

ShellIconOverlayIdentifiers: [00avg] -> {472083B0-C522-11CF-8763-00608CC02F24} => -> No File

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.2.1

Tcpip\..\Interfaces\{fd14d3f5-d522-41a4-b3a1-b81b8aaf5e44}: [DhcpNameServer] 192.168.2.1

Internet Explorer:

==================

HKU\S-1-5-21-1299748725-2840673240-3181589748-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://g.msn.com/HPDSK/1

HKU\S-1-5-21-1299748725-2840673240-3181589748-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/HPDSK/1

SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox

SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox

SearchScopes: HKLM -> {6B1C1C7C-C622-41F0-A32A-55162A248E22} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}

SearchScopes: HKLM -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF

SearchScopes: HKLM -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = hxxp://en.wikipedia.org/wiki/Special:Search?search={searchTerms}

SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-30572-11896-1/4?mpre=hxxp://shop.ebay.com/?_nkw={searchTerms}

SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox

SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox

SearchScopes: HKLM-x32 -> {6B1C1C7C-C622-41F0-A32A-55162A248E22} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}

SearchScopes: HKLM-x32 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF

SearchScopes: HKLM-x32 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = hxxp://en.wikipedia.org/wiki/Special:Search?search={searchTerms}

SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-30572-11896-1/4?mpre=hxxp://shop.ebay.com/?_nkw={searchTerms}

SearchScopes: HKU\S-1-5-21-1299748725-2840673240-3181589748-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox

SearchScopes: HKU\S-1-5-21-1299748725-2840673240-3181589748-1001 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox

SearchScopes: HKU\S-1-5-21-1299748725-2840673240-3181589748-1001 -> {6B1C1C7C-C622-41F0-A32A-55162A248E22} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}

SearchScopes: HKU\S-1-5-21-1299748725-2840673240-3181589748-1001 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF

SearchScopes: HKU\S-1-5-21-1299748725-2840673240-3181589748-1001 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = hxxp://en.wikipedia.org/wiki/Special:Search?search={searchTerms}

SearchScopes: HKU\S-1-5-21-1299748725-2840673240-3181589748-1001 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-30572-11896-1/4?mpre=hxxp://shop.ebay.com/?_nkw={searchTerms}

BHO: TrueSuite Website Log On -> {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} -> C:\Program Files (x86)\HP SimplePass 2011\x64\IEBHO.dll [2011-06-09] (HP)

BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-08-28] (Google Inc.)

BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2016-08-23] (HP Inc.)

BHO-x32: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll [2009-05-21] (Hewlett-Packard Co.)

BHO-x32: TrueSuite Website Log On -> {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} -> C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll [2011-06-09] (HP)

BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-08-28] (Google Inc.)

BHO-x32: Bing Bar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll [2011-03-01] (Microsoft Corporation.)

BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2016-08-23] (HP Inc.)

BHO-x32: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll [2009-05-21] (Hewlett-Packard Co.)

Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-08-28] (Google Inc.)

Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll [2011-03-01] (Microsoft Corporation.)

Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-08-28] (Google Inc.)

Toolbar: HKU\S-1-5-21-1299748725-2840673240-3181589748-1001 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

FireFox:

========

FF DefaultProfile: 51bsi5gn.default

FF ProfilePath: C:\Users\johnson\AppData\Roaming\Mozilla\Firefox\Profiles\51bsi5gn.default [2017-02-02]

FF Extension: (Search for Fire Fox) - C:\Users\johnson\AppData\Roaming\Mozilla\Firefox\Profiles\51bsi5gn.default\Extensions\{58f9a1bb-0635-4b79-bb41-166c3e810329}.xpi [2017-01-26]

FF HKLM-x32\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

FF Extension: (HP Smart Web Printing) - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2016-11-06] [not signed]

FF HKU\S-1-5-21-1299748725-2840673240-3181589748-1001\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.50901.0\npctrl.dll [2016-08-31] ( Microsoft Corporation)

FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.50901.0\npctrl.dll [2016-08-31] ( Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)

FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.32.7\npGoogleUpdate3.dll [2016-12-16] (Google Inc.)

FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.32.7\npGoogleUpdate3.dll [2016-12-16] (Google Inc.)

FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll [2010-12-07] ()

FF Plugin HKU\S-1-5-21-1299748725-2840673240-3181589748-1001: @tools.google.com/Google Update;version=3 -> C:\Users\johnson\AppData\Local\Google\Update\1.3.32.7\npGoogleUpdate3.dll [2017-02-02] (Google Inc.)

FF Plugin HKU\S-1-5-21-1299748725-2840673240-3181589748-1001: @tools.google.com/Google Update;version=9 -> C:\Users\johnson\AppData\Local\Google\Update\1.3.32.7\npGoogleUpdate3.dll [2017-02-02] (Google Inc.)

Chrome:

=======

CHR Profile: C:\Users\johnson\AppData\Local\Google\Chrome\User Data\Default [2017-02-02]

CHR Extension: (Google Slides) - C:\Users\johnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2016-11-06]

CHR Extension: (Google Docs) - C:\Users\johnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2016-11-06]

CHR Extension: (Google Drive) - C:\Users\johnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2016-08-28]

CHR Extension: (YouTube) - C:\Users\johnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2016-08-28]

CHR Extension: (Google Sheets) - C:\Users\johnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2016-11-06]

CHR Extension: (Google Docs Offline) - C:\Users\johnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-11-06]

CHR Extension: (FromDocToPDF) - C:\Users\johnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\hchmmhlbahnilgeflhdciiobdnmjgiag [2016-09-17]

CHR Extension: (Website Logon) - C:\Users\johnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\jpgfhihjicjofdejkbjgnjlaglaciobe [2016-11-06]

CHR Extension: (Chrome Web Store Payments) - C:\Users\johnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-01-21]

CHR Extension: (Gmail) - C:\Users\johnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2016-08-28]

CHR Extension: (Chrome Media Router) - C:\Users\johnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-01-26]

CHR Profile: C:\Users\johnson\AppData\Local\Google\Chrome\User Data\System Profile [2017-01-03]

CHR HKLM-x32\...\Chrome\Extension: [jpgfhihjicjofdejkbjgnjlaglaciobe] - C:\Program Files (x86)\HP SimplePass 2011\tschrome.crx [2011-06-03]

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 AVG Antivirus; C:\Program Files (x86)\AVG\Antivirus\AVGSvc.exe [260080 2017-01-27] (AVG Technologies CZ, s.r.o.)

R3 avgbIDSAgent; C:\Program Files (x86)\AVG\Antivirus\x64\aswidsagenta.exe [6183576 2017-01-27] (AVG Technologies CZ, s.r.o.)

R2 avgsvc; C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe [1255272 2017-01-09] (AVG Technologies CZ, s.r.o.)

R2 DSAO; C:\Program Files (x86)\driver support\svc\DriverSupportAOsvc.exe [2033104 2016-10-22] (PC Drivers HeadQuarters LP)

S3 hpqcaslwmiex; C:\Program Files (x86)\HP\Shared\hpqwmiex.exe [1031704 2016-06-03] (HP)

R3 hpqcxs08; C:\Program Files (x86)\HP\Digital Imaging\bin\hpqcxs08.dll [248832 2009-05-21] (Hewlett-Packard Co.) [File not signed]

R2 hpqddsvc; C:\Program Files (x86)\HP\Digital Imaging\bin\hpqddsvc.dll [133120 2009-05-21] (Hewlett-Packard Co.) [File not signed]

R2 HPSLPSVC; C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL [923136 2009-05-21] (Hewlett-Packard Co.) [File not signed]

R2 HPSupportSolutionsFrameworkService; C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe [31776 2016-12-07] (HP Inc.)

S3 IEEtwCollectorService; C:\Windows\system32\IEEtwCollector.exe [114688 2016-11-12] (Microsoft Corporation) [File not signed]

S2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2008-12-03] (Hewlett-Packard) [File not signed]

R2 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1128952 2011-05-05] (PDF Complete Inc)

S2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2008-12-03] (Hewlett-Packard) [File not signed]

S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [347328 2016-07-16] (Microsoft Corporation)

S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [103720 2016-07-16] (Microsoft Corporation)

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R1 avgbdisk; C:\WINDOWS\system32\drivers\avgbdiska.sys [165624 2017-01-27] (AVG Technologies CZ, s.r.o.)

R1 avgbidsdriver; C:\WINDOWS\system32\drivers\avgbidsdrivera.sys [311592 2017-01-27] (AVG Technologies CZ, s.r.o.)

R0 avgbidsh; C:\WINDOWS\system32\drivers\avgbidsha.sys [192096 2017-01-27] (AVG Technologies CZ, s.r.o.)

R0 avgblog; C:\WINDOWS\system32\drivers\avgbloga.sys [336920 2017-01-27] (AVG Technologies CZ, s.r.o.)

R0 avgbuniv; C:\WINDOWS\system32\drivers\avgbuniva.sys [50848 2017-01-27] (AVG Technologies CZ, s.r.o.)

S3 avgHwid; C:\WINDOWS\system32\drivers\avgHwid.sys [39288 2017-01-27] (AVG Technologies CZ, s.r.o.)

R2 avgMonFlt; C:\WINDOWS\system32\drivers\avgMonFlt.sys [127072 2017-01-27] (AVG Technologies CZ, s.r.o.)

R1 avgRdr; C:\WINDOWS\system32\drivers\avgRdr2.sys [101624 2017-01-27] (AVG Technologies CZ, s.r.o.)

R0 avgRvrt; C:\WINDOWS\system32\drivers\avgRvrt.sys [75664 2017-01-27] (AVG Technologies CZ, s.r.o.)

R1 avgSnx; C:\WINDOWS\system32\drivers\avgSnx.sys [992488 2017-01-27] (AVG Technologies CZ, s.r.o.)

R1 avgSP; C:\WINDOWS\system32\drivers\avgSP.sys [555152 2017-01-27] (AVG Technologies CZ, s.r.o.)

R2 avgStm; C:\WINDOWS\system32\drivers\avgStm.sys [163512 2017-01-27] (AVG Technologies CZ, s.r.o.)

R0 avgVmm; C:\WINDOWS\system32\drivers\avgVmm.sys [311472 2017-01-27] (AVG Technologies CZ, s.r.o.)

R3 dot4; C:\WINDOWS\system32\DRIVERS\Dot4.sys [151968 2012-10-19] (Windows ® Win 7 DDK provider)

R3 Dot4Print; C:\WINDOWS\System32\drivers\Dot4Prt.sys [27040 2012-10-19] (Windows ® Win 7 DDK provider)

S3 NetAdapterCx; C:\WINDOWS\System32\drivers\NetAdapterCx.sys [90624 2016-07-16] ()

S3 pmxdrv; C:\Windows\system32\drivers\pmxdrv.sys [31152 2016-08-28] ()

R3 rt640x64; C:\WINDOWS\System32\drivers\rt640x64.sys [589824 2016-07-16] (Realtek )

S3 WdBoot; C:\WINDOWS\system32\drivers\WdBoot.sys [44056 2016-07-16] (Microsoft Corporation)

S3 WdFilter; C:\WINDOWS\system32\drivers\WdFilter.sys [290144 2016-07-16] (Microsoft Corporation)

S3 WdNisDrv; C:\WINDOWS\System32\Drivers\WdNisDrv.sys [123232 2016-07-16] (Microsoft Corporation)

U3 idsvc; no ImagePath

U3 wpcsvc; no ImagePath

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved

jacobi · February 4, 2017

chrom don't work