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Posted
When I turn on my speakers the green light comes on showing that it is connected ok, but I get no sound. I have checked the properties on the decvices and it tells me that there is now device. It also shows windows 95 and says that it cannot show compatability. I have updated my windows to windows xp home from windows 98 second edition. This problem has occured only since the update. Please, Please can someone help me and give me advice.
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Posted

Hi jb1122;

 

You probably need to update your audio drivers to work with XP.

Hopefully your system will allow it.

 

Please post on this site the exact make and model of your computer.

 

You may also need to run a third party utility to figure out what drivers you need after the update to XP.

 

The leap from Windows 95 or 98 to XP is a big one. There may or may not be compatibale drivers. Driver issues can sometimes be a real pain.

 

Like I said you probably need updated audio drivers to deal with your updated operating system.

 

Post here because this can sometimes be difficult and you may need all the help you can get.

 

RandyL

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Posted

Hi RandyL,

My computer dosn't have a name on it as it was made for me. According to what my computer tells me the details I have found are: AMD Duron processor 1.80GHz, 244MB of RAM

ACPI Uniprocessor PC.

Speakers are Multimedia Speaker System.

I've checked, Mutimedia Audio Controller Props, clicked update driver and msg was cannot update or install.

Checked System speaker properties. On General tab Device status reads. No drivers are installed for this device.

Hope this is helpful to you.

Jan

Posted

jb1122;

 

Download these two free diagnostic programs. They may be able to tell you what you need to know.

 

PC Wizard. Click on the Multimedia icon on the left under the Hardware tab. Click Audio Record and Audio Playback. Look at the General information area.

http://www.cpuid.com/pcwizard.php

 

Belarc Advisor. Look under Multimedia.

http://www.belarc.com/free_download.html

 

Then it's a matter of searching for the drivers once we know what we're looking for.

 

RandyL

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Posted

Hi RandyL,

I have done the search you require and the details are as follows.

On PC Wizard:

Audio Recording:

Reproduction : Modem #2 Line Recorder

Version: 5.0

Manufactorer: Microsoft Corp

ID: 80

Audio Playback:

Reproduction: Modem #2 Line Playback

Version: 5.0

Manufactorer: Microsoft Corporation

ID: 81

 

Unimodem Half Duplex Device.

 

On Balarc Advisor:

System Model: Micro-Star International Co. Ltd. KM266-8235

Enclosure Type: Desktop

 

Jb1122

Posted

Hi;

 

Is your computer a laptop?

This may take some time.

 

You could try here.

http://www.msi.com.tw/index.htm

 

Click on "Express Downloads".

 

Click on the LiveUpdate icon.

 

You might also want to try the microsoft update site.

 

I think you might have this for audio.

Realtek High Definition Audio

Driver Version: 5.10.0.5282_WHQL

Support OS: Win2000/WinME/WinXP

 

You might want to search Realtek too.

I'll search too tomorrow.

 

I'll get back to you.

 

RandyL

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Posted

KM266-8235 appears to be the motherboard. Several manufacturers use it so it's hard to say what you have for audio devices.

 

System Model: Micro-Star International Co. Ltd All I could find from them appears to be laptops. Not much help there.

 

Modem #2 Line Recorder, Modem #2 Line Playback and Unimodem Half Duplex Device appears to be modem data. Likely for recording phone calls on the PC.

 

Please look again for audio/sound devices. I think you're looking in the wrong area.

 

RandyL

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