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Posted

I have 3 near identical Dell 755 PCs - all of the used to run W7 and all three got updated to W10 when this was on free offer a while back. Until now all three PCs ran well with no issues and updated as expected.

 

However, with the new W10 update, two of the PCs updated fine but the third would not - in fact the system crashed and wrecked the OS and resulted in blue screens eery time I tried to reboot. Not to worry I decided to put in a new HDD and reinstall from scratch but that's when the issues stared. Every time I try loading W10 (32 or 64 bit) the installation ends with a message saying the system is not compatible - and that is odd as the other two PCs updated and intaled the new W10 just fine.

 

Looking at the three pcs the only real difference I can see is the Bios version on the one not playing is lower (a17) than the Bios version on the other two(A22). So thought this could be the issue. I tried updating the Bios but this fails every and when running the bios update package, when it tries to reset the bios there is a message saying no file in the memory. I also tries updating the bios one version at a time but this still results in the same message. Could the CMOS battery have anything to do with this? or does anyone have any clues as to why I am experiencing this

 

One thing of about this particular PC is that it always takes ages to boot - and stays on a blank screen with just a curser at the top LH corner for a full minute before actually springing into action. This even happens when trying to get into the setup window.

 

Meanwhile I have been able to load up W7 again with no issues but really would like it to be the same as the other PCs and be running W10.

 

Any ideas or thoughts most welcome.

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Posted (edited)

The Media you are using to install Windows 10 were did it come form?

 

Was it created by the system having issues?

 

The CD/DVD reader in the system may be going (if there is one). The media its self may be bad.

 

RAM could be failing

 

Have you tried to reseat the HDD/RAM/DVD power and data cables?

 

Test the RAM.

 

Meanwhile I have been able to load up W7 again with no issues but really would like it to be the same as the other PCs and be running W10.
This system still taking ages to boot even with Widows 7?

 

Have you ran a chkdsk /r /f form the admin command prompt? What were the results?

 

How many user-names are on the system? Are they having the same issue?

 

I have 3 near identical Dell 755 PCs
What is the difference between the one that will not update and the ones that have?

 

Looking at the three pcs the only real difference I can see is the Bios version on the one not playing is lower (a17) than the Bios version on the other two(A22). So thought this could be the issue. I tried updating the Bios but this fails every and when running the bios update package, when it tries to reset the bios there is a message saying no file in the memory. I also tries updating the bios one version at a time but this still results in the same message. Could the CMOS battery have anything to do with this? or does anyone have any clues as to why I am experiencing this
Which version of Windows? Did you attempt it in Safe Mode?

 

Have you tried resetting the BIOS to defaults and see if it updates?

 

If the CMOS battery is old and needs replaced could be a possibility. Have you tried a reset?

Edited by Rustys

 

"Confucius could give answer to that. Unfortunately, Confucius not here at moment.”

 

 

 

  • ExTS Admin
Posted

Just to add to what Rustys has said....

 

I tried updating the Bios but this fails every and when running the bios update package, when it tries to reset the bios there is a message saying no file in the memory.
How are you trying to update the bios?

For updating the BIOS, you should go to "support.dell.com" and enter the appropriate service tag number.

Then you will see the entire list of possible BIOS updates, drivers, etc.

 

Select the BIOS update that you desire (A22) and from there the website will guide you.

Very straight forward process, just follow instructions on the website.

 

I see that the Dell 755 PCs originally came with 2Gb Ram.... have you upgraded the Ram..... 2Gb will struggle with Win10 ( especially 64bit)

4Gb Ram should be your minimum ( 8 Gb is ideal )

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Posted (edited)

Thanks for those suggestions - and to answer a few of the things raised

 

The PC has 6Gb of ram.

I used the Dell site to get the correct bios updates and followed instructions - ( I did the same a while back on the other two PCs and all worked fine)

 

It did have w10 installed and running well and it tired to update to the new creator version and failed

 

WIndows 10 media was downloaded directly from MS site using their tool - have tried USB and CD versions

but can only seem to get the new creator version!

 

Can't find an older version of W10 on the MS website to download and try which would be the same as was already on the machine before it crashed and should therefore be compatible as that's what was there before- If that worked the I could rule out loads of other things.

 

The media I then used was downloaded using the MS download tool - I tried both 64 and 32 Bit versions from CD and from USB - same failure message on each that PC not compatible

 

Memory test gives no errors and diagnostics reports nothing odd

 

Tried resetting bios to defaults and still same

 

Not replaced bios battery yet - not sure how to do that and not sure what a "reset" is either

Edited by joddle
Posted
Now managed to get an iso for W10 v1607 so will try loading that onto a new HDD (I will remove and keep the old W7 one just in case!). If that works then I will know for sure if the PC is OK and can then decide if the bios is affecting the loading of v1703 - :)
Posted
How goes the Windows 10 system?

 

"Confucius could give answer to that. Unfortunately, Confucius not here at moment.”

 

 

 

Posted
How goes the Windows 10 system?

 

Waiting for a bit of spare time to do the test - won't be long though - meanwhile in fact I am quite getting used to W7 again :)

Posted

Well now had a moment to try a W10 install so put in a scrap HDD which I had lying around and installed an old version of W10 - and hey presto it worked just fine with no errors. So it seems it is only the creator version which says the PC is not compatible.

 

Still not got around the Bios upgrade situation - every time I try it it fails with the same could not find files in memory issue. The cmos battery seems to be holding up the time and other settings OK so does this mean it does not need changing? and is there anything in the MBEX settings that I need to look at?

Posted
and is there anything in the MBEX settings that I need to look at?
I really do not remember that much about the MBEX settings. It has been (cough cough) a long time since I have.:o

 

"Confucius could give answer to that. Unfortunately, Confucius not here at moment.”

 

 

 

Posted

Still unsure about some of this - the three 755s and the configurations are as follows

2.33gigahertz Intel Core 2 Duo E6550 8 GB Memory - Running w10 1703 - no issues

3.0 gigahertz Intel Core 2 Duo E6850 6GB Memory – Running W10 1703 - no issues

2.0 gigahertz Intel Core 2 Duo E4400 4GB Memory – says incompatible for W10 Creators when I try installing from DVD or from USB but runs earlier W10 fine.

From the basic info none of these seem out of spec for the Creators upgrade so I have tried testing compatibility usingthe install media and the command “setup/Compat ScanOnly” Howeverthis seems to want to install W10 but I only want it checked! How far does it run before coming up with the test results and how far can I let itrun before it wrecks my current system?

  • ExTS Admin
Posted
and is there anything in the MBEX settings that I need to look at?
It's not advisable to make any changes unless you know what you are doing.

 

The MEBx is intended for use by advanced users.

Making changes in the MEBx configuration program

can cause system problems.

The MEBx configuration should only be changed from default settings to

address a specific need.

Intel® Management Engine BIOS Extension (Intel® MEBx)

 

I have tried testing compatibility usingthe install media and the command “setup/Compat ScanOnly” Howeverthis seems to want to install W10 but I only want it checked! How far does it run before coming up with the test results
According to the info....

At the command prompt, type the following command, substituting the drive letter where your installer files are located in place of d:.

 

d:\Setup /Compat ScanOnly

 

Press Enter and follow the setup screens just as if you were performing an upgrade.

When you get to the final screen, click Install.

The program should end at that point rather than beginning the upgrade.

When it does, it writes some information to a file called BlueBox.log, which you'll find in the C:\Windows\Logs\MoSetup folder.

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Posted (edited)

Thanks - I have had another go - was a bit scared it was going to try and reinstall the latest W10 which is what caused the problem I the first place!

Anyway cant make head nor tail of the results - posted below - does it say anything about the compatibility? and if so what?

 

2017-09-17 10:27:25: CommandLine: [F:\Sources\SetupPrep.exe /Compat ScanOnly]

2017-09-17 10:27:25: Opening Box: [F:\Sources\SetupPrep.exe]

2017-09-17 10:27:25: Opening Box Result: [0x0]

2017-09-17 10:27:25: Deleting box result...

2017-09-17 10:27:25: ResumeMode: Not found.

2017-09-17 10:27:25: ResumeMode: [No]

2017-09-17 10:27:25: OsUninstallWarning: Execute file found [FALSE].

2017-09-17 10:27:25: OsUninstallWarning: [No]

2017-09-17 10:27:25: Checking cleanup registry value...

2017-09-17 10:27:25: Skipping cleanup.

2017-09-17 10:27:25: Cleaning working dir...

2017-09-17 10:27:25: Cleaning alternate storage paths...

2017-09-17 10:27:25: Cleaning MoSetup Volatile key...

2017-09-17 10:27:25: Cleaning MoSetup RegBackup key...

2017-09-17 10:27:25: Removing CorrelationVector registry value...

2017-09-17 10:27:25: Removing cleanup registry value...

2017-09-17 10:27:25: Creating path (with ACL): [C:\$WINDOWS.~BT]...

2017-09-17 10:27:25: Creating path: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 10:27:27: Launching process: [C:\$WINDOWS.~BT\Sources\SetupHost.exe] with command-line [/install /Media /ProcessId 1956 /InstallFile "F:\Sources\Install.wim" "/Compat" "ScanOnly" /MediaPath "F:" /SuccessId 8203030a-3e64-4c2d-9500-01e10b05e709] in Session: [-1]

2017-09-17 10:27:27: Launching: [C:\$WINDOWS.~BT\Sources\SetupHost.exe] [/install /Media /ProcessId 1956 /InstallFile "F:\Sources\Install.wim" "/Compat" "ScanOnly" /MediaPath "F:" /SuccessId 8203030a-3e64-4c2d-9500-01e10b05e709] from []!

2017-09-17 10:27:27: Waiting for process events...

2017-09-17 10:29:54: Process exit code: [0x800704C7]

2017-09-17 10:29:54: LaunchProcessInSession: Error = 0x800704C7

2017-09-17 10:29:54: LaunchProcessInSession returned: [0x800704C7]

2017-09-17 10:29:54: Checking cleanup registry value...

2017-09-17 10:29:54: Performing cleanup level: [0x1]

2017-09-17 10:29:54: Populating preservation paths...

2017-09-17 10:29:54: Acquiring privileges...

2017-09-17 10:29:54: Cleaning install folder...

2017-09-17 10:29:54: Cleaning folder: [C:\$WINDOWS.~BT\Boot]...

2017-09-17 10:29:54: Cleaning folder: [C:\$WINDOWS.~BT\Efi]...

2017-09-17 10:29:54: Protecting folder: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 10:29:54: Cleaning parent folder: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 10:29:54: Protecting folder: [C:\$WINDOWS.~BT\Sources\Diagnostics]...

2017-09-17 10:29:54: Cleaning folder: [C:\$WINDOWS.~BT\Sources\dlmanifests]...

2017-09-17 10:29:55: Cleaning folder: [C:\$WINDOWS.~BT\Sources\es-es]...

2017-09-17 10:29:55: Cleaning folder: [C:\$WINDOWS.~BT\Sources\etwproviders]...

2017-09-17 10:29:55: Cleaning folder: [C:\$WINDOWS.~BT\Sources\inf]...

2017-09-17 10:29:55: Cleaning folder: [C:\$WINDOWS.~BT\Sources\migration]...

2017-09-17 10:29:55: Protecting folder: [C:\$WINDOWS.~BT\Sources\Panther]...

2017-09-17 10:29:55: Cleaning folder: [C:\$WINDOWS.~BT\Sources\replacementmanifests]...

2017-09-17 10:29:56: Cleaning folder: [C:\$WINDOWS.~BT\Sources\sxs]...

2017-09-17 10:29:56: Cleaning MoSetup Volatile key...

2017-09-17 10:29:56: Cleaning MoSetup RegBackup key...

2017-09-17 10:29:56: Removing CorrelationVector registry value...

2017-09-17 10:29:56: Removing cleanup registry value...

2017-09-17 10:29:56: Path successfully cleaned!

2017-09-17 10:29:56: MainHr: Error = 0x800704C7

2017-09-17 10:29:56: wWinMain: Error = 0x800704C7

2017-09-17 13:00:36: CommandLine: [F:\Sources\SetupPrep.exe /Compat ScanOnly]

2017-09-17 13:00:36: Opening Box: [F:\Sources\SetupPrep.exe]

2017-09-17 13:00:36: Opening Box Result: [0x0]

2017-09-17 13:00:36: Deleting box result...

2017-09-17 13:00:36: ResumeMode: Not found.

2017-09-17 13:00:36: ResumeMode: [No]

2017-09-17 13:00:36: OsUninstallWarning: Execute file found [FALSE].

2017-09-17 13:00:36: OsUninstallWarning: [No]

2017-09-17 13:00:36: Checking cleanup registry value...

2017-09-17 13:00:36: Checking SetupHost result value...

2017-09-17 13:00:36: SetupHost result missing! Forcing full cleanup...

2017-09-17 13:00:36: Performing cleanup level: [0x1]

2017-09-17 13:00:36: Populating preservation paths...

2017-09-17 13:00:36: Acquiring privileges...

2017-09-17 13:00:36: Cleaning install folder...

2017-09-17 13:00:37: Protecting folder: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 13:00:37: Cleaning parent folder: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 13:00:37: Protecting folder: [C:\$WINDOWS.~BT\Sources\Diagnostics]...

2017-09-17 13:00:37: Protecting folder: [C:\$WINDOWS.~BT\Sources\Panther]...

2017-09-17 13:00:37: Cleaning MoSetup Volatile key...

2017-09-17 13:00:37: Cleaning MoSetup RegBackup key...

2017-09-17 13:00:37: Removing CorrelationVector registry value...

2017-09-17 13:00:37: Removing cleanup registry value...

2017-09-17 13:00:37: Path successfully cleaned!

2017-09-17 13:00:37: Preserve working path: [No]

2017-09-17 13:00:37: Cleaning working dir...

2017-09-17 13:00:37: Attempting to close previous ETW session...

2017-09-17 13:00:37: Attempting to clean mounted registry hives...

2017-09-17 13:00:37: Attempting to clean mounted SafeOs image...

2017-09-17 13:00:37: Attempting to preserve existing logs...

2017-09-17 13:00:37: Creating path: [C:\Windows\Panther\NewOs\Panther]...

2017-09-17 13:00:37: Copying [C:\$WINDOWS.~BT\Sources\Panther] -> [C:\Windows\Panther\NewOs\Panther]...

2017-09-17 13:00:37: Cleaning working path: [C:\$WINDOWS.~BT]...

2017-09-17 13:00:37: Cleaning alternate storage paths...

2017-09-17 13:00:37: Cleaning MoSetup Volatile key...

2017-09-17 13:00:37: Cleaning MoSetup RegBackup key...

2017-09-17 13:00:37: Cleaning SetupWatson key...

2017-09-17 13:00:37: Removing CorrelationVector registry value...

2017-09-17 13:00:37: Removing cleanup registry value...

2017-09-17 13:00:37: Creating path (with ACL): [C:\$WINDOWS.~BT]...

2017-09-17 13:00:38: Creating path: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 13:00:40: Launching process: [C:\$WINDOWS.~BT\Sources\SetupHost.exe] with command-line [/install /Media /InstallFile "F:\Sources\Install.esd" "/Compat" "ScanOnly" /MediaPath "F:"] in Session: [-1]

2017-09-17 13:00:40: Launching: [C:\$WINDOWS.~BT\Sources\SetupHost.exe] [/install /Media /InstallFile "F:\Sources\Install.esd" "/Compat" "ScanOnly" /MediaPath "F:"] from []!

2017-09-17 13:00:40: Waiting for process events...

2017-09-17 13:04:02: Process exit code: [0x800704C7]

2017-09-17 13:04:02: LaunchProcessInSession: Error = 0x800704C7

2017-09-17 13:04:02: LaunchProcessInSession returned: [0x800704C7]

2017-09-17 13:04:02: Checking cleanup registry value...

2017-09-17 13:04:02: Checking SetupHost result value...

2017-09-17 13:04:02: Performing cleanup level: [0x1]

2017-09-17 13:04:02: Populating preservation paths...

2017-09-17 13:04:02: Acquiring privileges...

2017-09-17 13:04:02: Cleaning install folder...

2017-09-17 13:04:02: Cleaning folder: [C:\$WINDOWS.~BT\Boot]...

2017-09-17 13:04:02: Cleaning folder: [C:\$WINDOWS.~BT\Efi]...

2017-09-17 13:04:02: Protecting folder: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 13:04:02: Cleaning parent folder: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 13:04:02: Protecting folder: [C:\$WINDOWS.~BT\Sources\Diagnostics]...

2017-09-17 13:04:02: Cleaning folder: [C:\$WINDOWS.~BT\Sources\dlmanifests]...

2017-09-17 13:04:02: Cleaning folder: [C:\$WINDOWS.~BT\Sources\en-gb]...

2017-09-17 13:04:03: Cleaning folder: [C:\$WINDOWS.~BT\Sources\etwproviders]...

2017-09-17 13:04:03: Cleaning folder: [C:\$WINDOWS.~BT\Sources\hwcompat]...

2017-09-17 13:04:03: Cleaning folder: [C:\$WINDOWS.~BT\Sources\inf]...

2017-09-17 13:04:03: Cleaning folder: [C:\$WINDOWS.~BT\Sources\migration]...

2017-09-17 13:04:04: Protecting folder: [C:\$WINDOWS.~BT\Sources\Panther]...

2017-09-17 13:04:04: Cleaning folder: [C:\$WINDOWS.~BT\Sources\replacementmanifests]...

2017-09-17 13:04:04: Cleaning folder: [C:\$WINDOWS.~BT\Sources\sxs]...

2017-09-17 13:04:04: Cleaning MoSetup Volatile key...

2017-09-17 13:04:04: Cleaning MoSetup RegBackup key...

2017-09-17 13:04:04: Removing CorrelationVector registry value...

2017-09-17 13:04:04: Removing cleanup registry value...

2017-09-17 13:04:04: Path successfully cleaned!

2017-09-17 13:04:04: MainHr: Error = 0x800704C7

2017-09-17 13:04:04: wWinMain: Error = 0x800704C7

2017-09-17 17:42:02: CommandLine: [F:\Sources\SetupPrep.exe /Compat ScanOnly]

2017-09-17 17:42:02: Opening Box: [F:\Sources\SetupPrep.exe]

2017-09-17 17:42:02: Opening Box Result: [0x0]

2017-09-17 17:42:02: Deleting box result...

2017-09-17 17:42:02: ResumeMode: Not found.

2017-09-17 17:42:02: ResumeMode: [No]

2017-09-17 17:42:02: OsUninstallWarning: Execute file found [FALSE].

2017-09-17 17:42:02: OsUninstallWarning: [No]

2017-09-17 17:42:02: Checking cleanup registry value...

2017-09-17 17:42:02: Checking SetupHost result value...

2017-09-17 17:42:02: SetupHost result missing! Forcing full cleanup...

2017-09-17 17:42:02: Performing cleanup level: [0x1]

2017-09-17 17:42:02: Populating preservation paths...

2017-09-17 17:42:02: Acquiring privileges...

2017-09-17 17:42:02: Cleaning install folder...

2017-09-17 17:42:02: Protecting folder: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 17:42:02: Cleaning parent folder: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 17:42:02: Protecting folder: [C:\$WINDOWS.~BT\Sources\Diagnostics]...

2017-09-17 17:42:02: Protecting folder: [C:\$WINDOWS.~BT\Sources\Panther]...

2017-09-17 17:42:02: Cleaning MoSetup Volatile key...

2017-09-17 17:42:02: Cleaning MoSetup RegBackup key...

2017-09-17 17:42:02: Removing CorrelationVector registry value...

2017-09-17 17:42:02: Removing cleanup registry value...

2017-09-17 17:42:02: Path successfully cleaned!

2017-09-17 17:42:02: Preserve working path: [No]

2017-09-17 17:42:02: Cleaning working dir...

2017-09-17 17:42:02: Attempting to close previous ETW session...

2017-09-17 17:42:02: Attempting to clean mounted registry hives...

2017-09-17 17:42:02: Attempting to clean mounted SafeOs image...

2017-09-17 17:42:02: Attempting to preserve existing logs...

2017-09-17 17:42:02: Cleaning path: [C:\Windows\Panther\NewOs]...

2017-09-17 17:42:02: Creating path: [C:\Windows\Panther\NewOs\Panther]...

2017-09-17 17:42:02: Copying [C:\$WINDOWS.~BT\Sources\Panther] -> [C:\Windows\Panther\NewOs\Panther]...

2017-09-17 17:42:03: Cleaning working path: [C:\$WINDOWS.~BT]...

2017-09-17 17:42:03: Cleaning alternate storage paths...

2017-09-17 17:42:03: Cleaning MoSetup Volatile key...

2017-09-17 17:42:03: Cleaning MoSetup RegBackup key...

2017-09-17 17:42:03: Cleaning SetupWatson key...

2017-09-17 17:42:03: Removing CorrelationVector registry value...

2017-09-17 17:42:03: Removing cleanup registry value...

2017-09-17 17:42:03: Creating path (with ACL): [C:\$WINDOWS.~BT]...

2017-09-17 17:42:03: Creating path: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 17:42:03: Launching process: [C:\$WINDOWS.~BT\Sources\SetupHost.exe] with command-line [/install /Media /InstallFile "F:\Sources\Install.esd" "/Compat" "ScanOnly" /MediaPath "F:"] in Session: [-1]

2017-09-17 17:42:03: Launching: [C:\$WINDOWS.~BT\Sources\SetupHost.exe] [/install /Media /InstallFile "F:\Sources\Install.esd" "/Compat" "ScanOnly" /MediaPath "F:"] from []!

2017-09-17 17:42:03: Waiting for process events...

2017-09-17 17:45:29: Process exit code: [0xC1900210]

2017-09-17 17:45:29: LaunchProcessInSession: Error = 0xC1900210

2017-09-17 17:45:29: LaunchProcessInSession returned: [0xC1900210]

2017-09-17 17:45:29: Checking cleanup registry value...

2017-09-17 17:45:30: Checking SetupHost result value...

2017-09-17 17:45:30: Performing cleanup level: [0x1]

2017-09-17 17:45:30: Populating preservation paths...

2017-09-17 17:45:30: Acquiring privileges...

2017-09-17 17:45:30: Cleaning install folder...

2017-09-17 17:45:30: Cleaning folder: [C:\$WINDOWS.~BT\Boot]...

2017-09-17 17:45:30: Cleaning folder: [C:\$WINDOWS.~BT\Efi]...

2017-09-17 17:45:30: Protecting folder: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 17:45:30: Cleaning parent folder: [C:\$WINDOWS.~BT\Sources]...

2017-09-17 17:45:30: Protecting folder: [C:\$WINDOWS.~BT\Sources\Diagnostics]...

2017-09-17 17:45:30: Cleaning folder: [C:\$WINDOWS.~BT\Sources\dlmanifests]...

2017-09-17 17:45:30: Cleaning folder: [C:\$WINDOWS.~BT\Sources\en-gb]...

2017-09-17 17:45:30: Cleaning folder: [C:\$WINDOWS.~BT\Sources\etwproviders]...

2017-09-17 17:45:31: Cleaning folder: [C:\$WINDOWS.~BT\Sources\hwcompat]...

2017-09-17 17:45:31: Cleaning folder: [C:\$WINDOWS.~BT\Sources\inf]...

2017-09-17 17:45:31: Cleaning folder: [C:\$WINDOWS.~BT\Sources\migration]...

2017-09-17 17:45:31: Protecting folder: [C:\$WINDOWS.~BT\Sources\Panther]...

2017-09-17 17:45:31: Cleaning folder: [C:\$WINDOWS.~BT\Sources\replacementmanifests]...

2017-09-17 17:45:32: Cleaning folder: [C:\$WINDOWS.~BT\Sources\sxs]...

2017-09-17 17:45:32: Cleaning MoSetup Volatile key...

2017-09-17 17:45:32: Cleaning MoSetup RegBackup key...

2017-09-17 17:45:32: Removing CorrelationVector registry value...

2017-09-17 17:45:32: Removing cleanup registry value...

2017-09-17 17:45:32: Path successfully cleaned!

2017-09-17 17:45:32: MainHr: Error = 0xC1900210

2017-09-17 17:45:32: wWinMain: Error = 0xC1900210

Edited by joddle
  • ExTS Admin
Posted

Hi joddle,

 

Anyway cant make head nor tail of the results
I'm not surprised.

I'm having problems understanding it because of the inconsistencies.

 

MainHr: Error = 0x800704C7 .... See Here and Here

 

Then later you get.....

MainHr: Error = 0xC1900210 .....indicates no errors found.

 

When you run this ScanOnly execution, the results are returned via return codes from SETUP.EXE itself. Here are the possible values:

  • No issues found: 0xC1900210
  • Compatibility issues found (hard block): 0xC1900208
  • Migration choice (auto upgrade) not available (probably the wrong SKU or architecture)· 0xC1900204
  • Does not meet system requirements for Windows 10: 0xC1900200
  • Insufficient free disk space: 0xC190020E

 

Windows 10 Pre-Upgrade Validation using SETUP.EXE

Member of:

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Posted

Now unsure of how best to proceed - i.e whether to leave the PC as W7 or update to W10 1607 and leave it at that!

 

Maybe wait also for next W10 build and see if they sort out the incompatibility error as apparently I am not the only one getting this issue.

  • ExTS Admin
Posted

I see your predicament joddle.

 

Although Mainstream support has finished for Win7, you will still get Extended support until January 14, 2020.

With Win10 creators edition, if an incompatible system is detected.... the update is meant to abort.

But that's not to say that it always works.

The big bugbare with Win10 is that you can't turn off the updates ..... so by installing an older version doesn't mean that it won't try and update again.

 

If I was in your position, I'd probably opt for sticking with Win7 and saving myself the aggro.

Member of:

UNITE

Posted
I was thinking exactly that - no point going though it all again - may try again if a new build of w10 comes along in case the problem has been addressed by MS. Still can't work out why Creators works fine in the other two machines and not in this one though! The processors are different in all three but of the same generation so really only speed. Agreed the ram is a bit low but 4 GB should be OK - The only other difference is the bios version which I simply can't get to update - fails every time with "cant find files in memory" or something similar. (but what memory is it talking about???) I think there must be another issue with this pc as it always takes ages to boot and sticks with a little curser in the top left hand corner for ages before anything happens. No idea why though.
Posted
The system that you are having the slow boot on is it the only one with MEBx?

 

"Confucius could give answer to that. Unfortunately, Confucius not here at moment.”

 

 

 

Posted
Not sure what that means = they all have MEBx but this one did have a setting changed many years ago to stop it reacting every time is sensed the lan was active - all the tweak did was stop it reacting to the wake up - cant remember which setting was changed though/
Posted
I was asking if they all had MEBx or just the one that you were having issues with.

 

"Confucius could give answer to that. Unfortunately, Confucius not here at moment.”

 

 

 

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