Upgrading to Windows 10

[DebbieC18]

Hello,

Does anyone know how I would go about reinstalling the operating system (Windows 10/8.1) on a laptop that hasn’t been used before? Or whether you would recommend getting a professional to do it. It is a Dell venue 11 pro. Thanks.

[KenB]

Hi and welcome to ExTS

 

reinstalling the operating system (Windows 10/8.1) on a laptop that hasn’t been used before?

 

A laptop "that hasn't been used before" ??

1. Did this laptop come with an Operating System installed or is there no operating system on it at all ?

 

2. Do you have a Win10 or Win 8.1 DVD that has not been used before ?

 

3. Does the laptop have a CDROM drive ?

[DebbieC18]

Thanks for your reply.

1. Yes, Windows 7 I think

2.No

3.No

[KenB]

Hi Debbie

 

Yes, Windows 7 I think

So you wish to Upgrade from Win 7 to Win10 ....this is not Reinstall [ I have altered the title to show this :) ]

 

You don't have any method of playing a DVD on the laptop.

If you were to upgrade to, say, Win10 then your options are .....

1. To use a Memory stick with Win10 files on it.

2. To use an external CDROM Drive that connects to a USB port

 

I assume your laptop has USB ports ?

 

The cost of a DVD / USB version of Win10 is about £120

see here - Get Windows 10 OS | Shop & Buy Windows 10 Devices | Check for Windows Updates

 

This is assuming that your laptop has the facility to boot from USB.

 

Upgrading used to be free but Microsoft has since ended this offer.