Annie7 Posted January 2, 2019 Posted January 2, 2019 I bought a new laptop last summer and have only recently started using it. Its an Acer Aspire A315-51 running Windows 10. However, it's driving me up the walls. Everytime I try to do anything the circle spins round and round forever on webpages. I get Error - timed out, No Internet Connection or The site can't be reached, DNS probe messages. This happens about 50% of the time. I click refresh and the page loads fine usually. There's no problem with my internet as my other laptop and my tablet both work fine with no problems. As it's a new laptop, it isn't loaded up with a pile of junk but I have tried CCleaner and running virus checks which are all fine. I tried reading up on the problem in Google and tried a few things such as flushing the DNS but it didn't help. Has anyone any ideas why this is and how can I solve it. Thanks. Quote
KenB Posted January 3, 2019 Posted January 3, 2019 Hi Annie You posted this - click here - a little while back when you were having similar problems. You thought then, that the problem was resolved after you had re-booted the router. Have you tried unplugging the router - leave for 30 seconds then plug in again and re-boot it ? If you connect the laptop directly to the router using a cable [ assuming that the laptop has an appropriate socket ] do you see any difference ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Annie7 Posted January 7, 2019 Author Posted January 7, 2019 Sorry for the late reply. Yes, that was my thread a while back but a different laptop. I unplugged the router and rebooted the laptop but it's making no difference. Everything is so slow and pages rarely load first go. Is that the yellow cable that I should try using to connect to the router? I should have one, will check later and try it out. Thanks. Quote
KenB Posted January 7, 2019 Posted January 7, 2019 (edited) Hi Annie Yes - they are usually yellow or blue [ other colours too ] See image: Are you using Chrome as your browser ? You will have Edge on your system too. Try this and see if it is any better - or any other browser. Edited January 7, 2019 by KenB Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Rustys Posted January 7, 2019 Posted January 7, 2019 Is the same thing happening in different a browser? Quote "Confucius could give answer to that. Unfortunately, Confucius not here at moment.”
KenB Posted January 7, 2019 Posted January 7, 2019 Is the same thing happening in different a browser? Isn't this what I was asking Rustys :) Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Rustys Posted January 8, 2019 Posted January 8, 2019 Ken yes if I had my hearing aid in I would of seen that. For what ever reason it did not register. 1 Quote "Confucius could give answer to that. Unfortunately, Confucius not here at moment.”
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