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Posted
I cannot print a picture from my picture store...any ideas why not ?? A signal flashes up about printer cannot communicate but it is only visible for a second and I cannot read that quickly.
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Posted

Hi and welcome to ExTS

 

Is it just this one specific picture?

Can you print other files / images ?

 

Is this on a Win7 machine as per your profile ?

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted
Thank you, Ken, for your reply. I can print other things OK...it is just pictures. I presume Win7 means Windows 7 in which case Yes.
Posted

Hi,

 

You don't say how you are attempting to print the images.

 

Do you open them in Photo Viewer for instance - then select "Print" from there ?

 

Can you right click on the image and select a different software to open it with? [ other than the problem software ]

 

Can you simply right click on the image and select "Print" - does that work ?

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted
Many thanks....I opened "Pictures" and then the modify page and tried to print from there with no success. Your suggestion of right clicking into another programme ( Office) worked and it printed but I would still like to know what I am doing wrong.
Posted

.I opened "Pictures" and then the modify

I am assuming that "Pictures" is the Windows folder - am I correct ?

 

Normally to print a picture from here you would double click on it

It then opens in the default software

From here you can select "Print"

 

If you are modifying [ Editing ] a photo depending upon the particular software, there may not be an option to print from here.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted
I still can't print direct from my Pictures but if I go into Office I can !!! So if you call that solved...OK. Thanks again. RH.
Posted
Ken, in my very first plea for help I mentioned that occasionally a message flashes up to say something like..." programme cannot communicate with.........." and then it disappears. It is too quick to read and only fladhes up now and then. Any ideas what that can be. It may solve the problem. RH.
Posted
programme cannot communicate with

Could it be "printer" ?

programme cannot communicate with .....printer ?

 

Is this a wireless printer?

 

What make and model is your printer please ?

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted

If the computer cannot communicate with the printer it could be the printer cable.

Try disconnecting it - then re-connect.

 

Try a different USB port.

 

I doubt that this will make any difference as you say that you can print from Office.

It is worth a try.

 

Try this.

 

Open a new folder on the Desktop. [ right click on the Desktop > New ]

Then ...

Open "Pictures" folder and copy a few images [ hold CTRL down and click on the images to highlight ] then CTRL + C to copy.

Go to the new Desktop folder and Paste the copied images.

[ CTRL + V ]

 

Now try right click on an image > Print

 

Any luck ??

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted

Very Odd.

 

Check this for me please:

 

Right click on one of the images in "Pictures" > Click on "Properties" > then "Security"

Does it look like this? i.e. You have full control

1558455609238.png.89172cb563ddc7fc9c9cef85935211a7.png

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted (edited)

No ticks means no permissions. You should have "Full Control" etc ticked if you are the Admin on the computer.

 

I have just tried this and it works for me. [ saves doing it manually ]

 

Download a small piece of software from here - click here

 

Click on the line that says ......

Download TakeOwnershipEx allows you to get full access to files and folders

[ NOT any of the green buttons ]

 

Bottom left of screen select -OPen when done- when downloading [ this is quite quick ]

 

You will need to click on the compressed file and open it.

Click on the Win8 option [ this is OK for Win 10 ]

 

Install the software.

 

Go back to the "Pictures" folder and right click on it. [ the actual folder - not a photo icon ]

Click on "Take Ownership"

You should get a message telling you that this has been done

 

Try printing a picture again

Edited by KenB

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted

Thank you, Ken. Followed all the way until "you should get a message...".....my message said " invalid command "

Help !!!

Posted

Was the option to "Take Ownership" there when you right clicked on the "Pictures" folder?

Presumably from your comment it was.

 

Can you open "Pictures" and right click on an individual image - take ownership of that.

See what happens.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted

Did you "Take Ownership" of the image in "Pictures" or did you get the "....stopped working" message afterwards when you tried to print?

 

Take a look here - click here

 

Scroll down to option 2

Give this a try

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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Posted
Option 2 was interesting...when I ticked the requested box all the pictures in the folder were hidden by a flower so I couldn't identify which picture was which !!!!
Posted

Did you try printing one ?

 

Follow Option 2 again and remove the tick against "always show icons ........"

 

Just to confirm ........

 

Right click on "Pictures" folder ..... then click on ....Properties ....... Security ...

Do you have permissions - or are there still no ticks under "Allow" ?

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

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