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Posted

I've just started using an external DVD burner. I used it a couple of times, but now it does not appear on my computer when plugged in. All I now it's because of code 38!

Anyone help please?

Dave

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Posted

Does the error message mention Device Drivers ?

 

If so ....

Start button [ bottom left of screen ] type in .....devmgmt.msc ........ hit Enter

Look for USB Serial Bus Controllers

Right click on this.

Are there any yellow exclamation marks or red Xs ?

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

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Posted
Does the error message mention Device Drivers ?

 

I asked this previously - I assume that it does ??

 

In Device Manager right click on USB Controllers

Then right click on each controller and select "Update"

Then Search Automatically

[ you will need an internet connection]

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

Network Test

Wireless Test

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