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Posted

I am following a guide that shares steps to reset admin password in safe mode with command prompt. Everything works fine but at the final step, I got en access denied error when inputting this command: net user user_name new_password

 

what's could be the problem?

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Posted (edited)

Hi and welcome to ExTS

 

We don't normally assist with passwords - for obvious reasons.

 

Are you locked out of this machine ?

Edited by KenB

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

Network Test

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Posted

Hi and welcome to ExTS

 

We don't normally assist with passwords - for obvious reasons.

 

Are you locked out of this machine ?

 

It's my dad pc and he forgot the password.

Posted

As you are a new member we don't really know you.

You could be anybody.

We cannot take the risk of supplying information to by-pass passwords just in case the pc isn't yours.

I am not suggesting for one minute that this is the case - but you have got to see it from our point of view.

 

I am sorry - we can't help with this specific problem :(

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

Network Test

Wireless Test

Posted

As you are a new member we don't really know you.

You could be anybody.

We cannot take the risk of supplying information to by-pass passwords just in case the pc isn't yours.

I am not suggesting for one minute that this is the case - but you have got to see it from our point of view.

 

I am sorry - we can't help with this specific problem :(

 

I can understand your concern. thx

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