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Posted
Black screen. My Asus PC is turned on but has a black screen. Can not be turned off using the power button. Can not open screen.
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Posted (edited)

Hi and welcome to ExTS

 

1 - Is this a laptop ?

 

2. -If so ......... Do you have a monitor that you can plug in and try ?

You may have to use the Fn key and F5 or F8 to toggle between the screen and monitor.

Look for 2 rectangular symbols on the F keys.

 

3. - Can you hear anything coming from the machine? [ hard drive spinning / Windows startup chimes ]

 

4. - You posted this in the phones / Android forum.

I am assuming that this is not what you wanted?

Edited by KenB

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

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Posted
You are correct, it is a ASUS laptop. In fact I went to the ASUS site and found a solution in their FAQ's. All sorted now. Thanks for your response.
Posted
Held down the power button for some time until the PC powered down. Then powered it up again and it re-booted normally.

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