I-tunes deleted all my music.

[Slumdog]

I have no idea what to do.

Ok, old tech but I liked it.

I have an ipod classic that had all of my enjoyable music on, appx 400 albums.

I was happy with it, it was all I wanted.

Recently the battery run out and instead of the grey screen prompting "connect to power", it said "you need to reconnect to your itunes".

I was apprehnsive about doing this as I had not used itunes for 9 years, no need to.

But after being unable to recharge, I took a leap of faith and reloaded itunes and connected my ipod.

What a mistake.

Everything deleted from ipod AND itunes.

I have uploaded my backup of my music to my laptop but it seems impossible to upload any of it to itunes hence I cannot get it back on my ipod.

Any ideas? PLEASE.

I contacted Apple and they said tough, it was my fault!!!

I am absolutely gutted.

[Slumdog]

I realise this may not be the right place to post this but I am devastated and would appreciate any help or direction as where to go.

[KenB]

Hi,

Sorry to hear that you have lost all of your music.

I don't use iPod or iTunes so my assistance will be limited I am afraid.

 

Is this link of any use ? click here

 

I also found this - click here

I think this may be the better option.

Edited May 24, 2020 by KenB

[AWS]

If you connected to iTunes in the past it would automatically make a backup of the data. That is the way iTunes works. Connect you iPod to iTunes again and select the restore option. If a backup was made with all your data everything will get restored.

[Slumdog]

Hi,

Sorry to hear that you have lost all of your music.

I don't use iPod or iTunes so my assistance will be limited I am afraid.

 

Is this link of any use ? click here

 

I also found this - click here

I think this may be the better option.

 

 

Thank you. I will look into that.

[Slumdog]

If you connected to iTunes in the past it would automatically make a backup of the data. That is the way iTunes works. Connect you iPod to iTunes again and select the restore option. If a backup was made with all your data everything will get restored.

 

 

That is what I asked Apple when they eventually got back to me.

 

They told me it has all gone and there is nothing they can do. They said they can not go back to a previous date when my music was on there. I do not believe that whatsoever.

[KenB]

Hi

Did you try what AWS suggested.?

Connect you iPod to iTunes again and select the restore option

 

Keep us updated

[Slumdog]

Hi

Did you try what AWS suggested.?

 

 

Keep us updated

 

 

Yes, it restored to nothing which is what is on there!!!

 

 

I have found an old external hard drive which thankfully had my music on. I have uploaded this to my laptop but it seems impossible to get it back onto itunes.

The option on itunes is to "import folder" or "import file". It will not do either. Could it be in a wrong format that itunes doesn't recognise?

 

The few albums left on my itunes, which I presume are the only ones I purchased, will not sync to my ipod anyway. It says syncing but when finished there is still nothing on my ipod.

[KenB]

Sorry that you are still having problems.

I will let AWS help - if he can.

 

Keep us posted.

[AWS]

Is this an older iPod? If it is there isn't anyway to get the music back on it. The only way would be if you have a backup in iTunes. Apple changed something and when it did people had the problem you are having now.

 

Apple at times likes to make a change that causes major pain for users. They don't seem to care.

[Slumdog]

Is this an older iPod? If it is there isn't anyway to get the music back on it. The only way would be if you have a backup in iTunes. Apple changed something and when it did people had the problem you are having now.

 

Apple at times likes to make a change that causes major pain for users. They don't seem to care.

 

 

Yes, it is an old ipod classic.

What I do not understand is why the few albums that, for some reason, are still on my itunes, will not sync onto my ipod.

 

And then, why all of my music, which I have taken off of my old external hard drive onto this laptop, will not upload to itunes?

[AWS]

The older iPod classic is no longer supported. If you were to buy a new iPod you'd find that the music would upload and it would sync. I lost all the music on my iPod when Apple made this change. I had a backup on my computer and had to buy a new iPod to upload the music. I now have an iPhone so all music is on it.

[Slumdog]

Ok, thanks. Lets forget Apple :(

 

A bit ignorant on this, sorry. If I was to buy a new MP3 player, obviously not Apple, would that accept the music files I have on my laptop? There are 65 files with roughly 200mb per file.

It says on each: Backup files : Type: Compressed (zipped) Folder.

[AWS]

Yes it would.

[Slumdog]

Yes it would.

 

 

Thank you for your help and advice AWS.