Slumdog Posted May 23, 2020 Posted May 23, 2020 I have no idea what to do. Ok, old tech but I liked it. I have an ipod classic that had all of my enjoyable music on, appx 400 albums. I was happy with it, it was all I wanted. Recently the battery run out and instead of the grey screen prompting "connect to power", it said "you need to reconnect to your itunes". I was apprehnsive about doing this as I had not used itunes for 9 years, no need to. But after being unable to recharge, I took a leap of faith and reloaded itunes and connected my ipod. What a mistake. Everything deleted from ipod AND itunes. I have uploaded my backup of my music to my laptop but it seems impossible to upload any of it to itunes hence I cannot get it back on my ipod. Any ideas? PLEASE. I contacted Apple and they said tough, it was my fault!!! I am absolutely gutted. Quote
Slumdog Posted May 23, 2020 Author Posted May 23, 2020 I realise this may not be the right place to post this but I am devastated and would appreciate any help or direction as where to go. Quote
KenB Posted May 24, 2020 Posted May 24, 2020 (edited) Hi, Sorry to hear that you have lost all of your music. I don't use iPod or iTunes so my assistance will be limited I am afraid. Is this link of any use ? click here I also found this - click here I think this may be the better option. Edited May 24, 2020 by KenB Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
ExTS Admin AWS Posted May 24, 2020 ExTS Admin Posted May 24, 2020 If you connected to iTunes in the past it would automatically make a backup of the data. That is the way iTunes works. Connect you iPod to iTunes again and select the restore option. If a backup was made with all your data everything will get restored. 1 Quote Need computer support? Then why not join Free PC Help. Register here We are members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.
Slumdog Posted May 26, 2020 Author Posted May 26, 2020 Hi, Sorry to hear that you have lost all of your music. I don't use iPod or iTunes so my assistance will be limited I am afraid. Is this link of any use ? click here I also found this - click here I think this may be the better option. Thank you. I will look into that. Quote
Slumdog Posted May 26, 2020 Author Posted May 26, 2020 If you connected to iTunes in the past it would automatically make a backup of the data. That is the way iTunes works. Connect you iPod to iTunes again and select the restore option. If a backup was made with all your data everything will get restored. That is what I asked Apple when they eventually got back to me. They told me it has all gone and there is nothing they can do. They said they can not go back to a previous date when my music was on there. I do not believe that whatsoever. Quote
KenB Posted May 26, 2020 Posted May 26, 2020 Hi Did you try what AWS suggested.? Connect you iPod to iTunes again and select the restore option Keep us updated Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
Slumdog Posted May 28, 2020 Author Posted May 28, 2020 Hi Did you try what AWS suggested.? Keep us updated Yes, it restored to nothing which is what is on there!!! I have found an old external hard drive which thankfully had my music on. I have uploaded this to my laptop but it seems impossible to get it back onto itunes. The option on itunes is to "import folder" or "import file". It will not do either. Could it be in a wrong format that itunes doesn't recognise? The few albums left on my itunes, which I presume are the only ones I purchased, will not sync to my ipod anyway. It says syncing but when finished there is still nothing on my ipod. Quote
KenB Posted May 28, 2020 Posted May 28, 2020 Sorry that you are still having problems. I will let AWS help - if he can. Keep us posted. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
ExTS Admin AWS Posted May 29, 2020 ExTS Admin Posted May 29, 2020 Is this an older iPod? If it is there isn't anyway to get the music back on it. The only way would be if you have a backup in iTunes. Apple changed something and when it did people had the problem you are having now. Apple at times likes to make a change that causes major pain for users. They don't seem to care. Quote Need computer support? Then why not join Free PC Help. Register here We are members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.
Slumdog Posted June 1, 2020 Author Posted June 1, 2020 Is this an older iPod? If it is there isn't anyway to get the music back on it. The only way would be if you have a backup in iTunes. Apple changed something and when it did people had the problem you are having now. Apple at times likes to make a change that causes major pain for users. They don't seem to care. Yes, it is an old ipod classic. What I do not understand is why the few albums that, for some reason, are still on my itunes, will not sync onto my ipod. And then, why all of my music, which I have taken off of my old external hard drive onto this laptop, will not upload to itunes? Quote
ExTS Admin AWS Posted June 2, 2020 ExTS Admin Posted June 2, 2020 The older iPod classic is no longer supported. If you were to buy a new iPod you'd find that the music would upload and it would sync. I lost all the music on my iPod when Apple made this change. I had a backup on my computer and had to buy a new iPod to upload the music. I now have an iPhone so all music is on it. Quote Need computer support? Then why not join Free PC Help. Register here We are members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.
Slumdog Posted June 2, 2020 Author Posted June 2, 2020 Ok, thanks. Lets forget Apple :( A bit ignorant on this, sorry. If I was to buy a new MP3 player, obviously not Apple, would that accept the music files I have on my laptop? There are 65 files with roughly 200mb per file. It says on each: Backup files : Type: Compressed (zipped) Folder. Quote
ExTS Admin AWS Posted June 3, 2020 ExTS Admin Posted June 3, 2020 Yes it would. Quote Need computer support? Then why not join Free PC Help. Register here We are members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.
Slumdog Posted June 3, 2020 Author Posted June 3, 2020 Yes it would. Thank you for your help and advice AWS. 1 Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.