System rebooting often

[Guest Kathy Garrett]

I had taken my computer to the shop because it kept rebooting every few

minutes and when I got it back I noticed the system restore had been turned

off. I finally got it turned back on and am having problems with the

computer rebooting often. Does system restoe have anything to do with the

rebooting??

Thanks

[Guest C J.]

Re: System rebooting often

 

Kathy Garrett <garrettkathy@earthlink.net> wrote:

> I had taken my computer to the shop because it kept rebooting every few

> minutes and when I got it back I noticed the system restore had been

> turned off. I finally got it turned back on and am having problems with

> the computer rebooting often. Does system restoe have anything to do with

> the rebooting??

> Thanks

 

Kathy,

 

Did the tech give you any idea what else he found wrong with it -- other

than shutting off your System Restore? Seems odd your system would be

rebooting every few minutes with that enabled.

 

More importantly - have you scanned for the presence of malware, or viruses

on your PC recently?

[Guest Patrick Keenan]

Re: System rebooting often

 

"Kathy Garrett" <garrettkathy@earthlink.net> wrote in message

news:uig9T3dvHHA.1168@TK2MSFTNGP02.phx.gbl...

>I had taken my computer to the shop because it kept rebooting every few

>minutes and when I got it back I noticed the system restore had been

>turned off. I finally got it turned back on and am having problems with the

>computer rebooting often. Does system restoe have anything to do with the

>rebooting??

> Thanks

 

System restore won't have much of anything to do with this.

 

Does it actually reboot, or does it just shut down? The two have

different causes - the first software, the second hardware failure.

 

If you can boot normally for a few minutes, right-click on My Computer and

choose Properties (or go to Control Panel, System). On the Advanced tab,

go to Startup and Recovery, click on Settings. In the System Failure

section, de-select Automatically restart. Choose OK back to the desktop.

 

This won't fix the problem. What it will probably do is show you a blue

screen with a STOP code when the system crashes again. The first line

will look something like this:

 

STOP: 0x000000C2 (0xParameter_1, 0xParameter_2, 0xParameter_3,

0xParameter_4) BAD_POOL_CALLER

 

And that's the information that you will need to help figure out what is

failing. For the moment, you can ignore the rest of the page, and restart

the system.

 

If the system shuts off and stays off, and gets hard to restart - this is an

indication of hardware failure, often caused by heat. It can be difficult

and expensive to diagnose this, because you basically have to replace

components and see if it helps. The components that could fail and cause

this include just about everything except the hard disk.

 

HTH

-pk