MICROSOFT OFFICE GONE?

[Guest Pikey]

Hi Guys,

 

You are guys are so good at all my questions, so I thought I would drive

this one past you....

 

I recently did a system recovery--non destructive--and I can't seem to get

into Microsoft Word or any of the office programs....

 

I see the shortcut to them, but they don't open. "This action is only valid

for products that are currently installed." I never un-installed them, I

thought the came with Windows XP anyway.

 

No, as usual, this computer was given to me, and no, I don't have the

Windows XP discs, which I have never seen in anyone's possession.

 

What should I do? Do you guys have a link on the Microsoft Download site

that I can redownload Microsoft Office? Can I upgrade to 07 or anything?

 

Was I not looking hard enough?

 

Thanks guys and have a great day.

 

Regards,

Pikey

[Guest David Webb]

Re: MICROSOFT OFFICE GONE?

 

Microsoft Office products must be purchased separately. They are not part of

the Windows XP operating system.

 

The system recovery that you did, however that was done, probably had the same

effect as uninstalling the suite of apps.

 

What ever was installed may have been a trial version only, which would have

timed-out anyway. If the previous owner had installed a regular retail version,

he/she was required to pass on the installation CD to you along with any

documentation.

 

 

"Pikey" <Pikey@discussions.microsoft.com> wrote in message

news:818509D0-3CE6-4803-B089-8C20091387A3@microsoft.com...

> Hi Guys,

>

> You are guys are so good at all my questions, so I thought I would drive

> this one past you....

>

> I recently did a system recovery--non destructive--and I can't seem to get

> into Microsoft Word or any of the office programs....

>

> I see the shortcut to them, but they don't open. "This action is only valid

> for products that are currently installed." I never un-installed them, I

> thought the came with Windows XP anyway.

>

> No, as usual, this computer was given to me, and no, I don't have the

> Windows XP discs, which I have never seen in anyone's possession.

>

> What should I do? Do you guys have a link on the Microsoft Download site

> that I can redownload Microsoft Office? Can I upgrade to 07 or anything?

>

> Was I not looking hard enough?

>

> Thanks guys and have a great day.

>

> Regards,

> Pikey

[Guest pikespeak]

Re: MICROSOFT OFFICE GONE?

 

I understand...thank you very much, David. I really appreciate it.

 

Cheers

 

Pikey.

 

"David Webb" wrote:

> Microsoft Office products must be purchased separately. They are not part of

> the Windows XP operating system.

>

> The system recovery that you did, however that was done, probably had the same

> effect as uninstalling the suite of apps.

>

> What ever was installed may have been a trial version only, which would have

> timed-out anyway. If the previous owner had installed a regular retail version,

> he/she was required to pass on the installation CD to you along with any

> documentation.

>

>

> "Pikey" <Pikey@discussions.microsoft.com> wrote in message

> news:818509D0-3CE6-4803-B089-8C20091387A3@microsoft.com...

> > Hi Guys,

> >

> > You are guys are so good at all my questions, so I thought I would drive

> > this one past you....

> >

> > I recently did a system recovery--non destructive--and I can't seem to get

> > into Microsoft Word or any of the office programs....

> >

> > I see the shortcut to them, but they don't open. "This action is only valid

> > for products that are currently installed." I never un-installed them, I

> > thought the came with Windows XP anyway.

> >

> > No, as usual, this computer was given to me, and no, I don't have the

> > Windows XP discs, which I have never seen in anyone's possession.

> >

> > What should I do? Do you guys have a link on the Microsoft Download site

> > that I can redownload Microsoft Office? Can I upgrade to 07 or anything?

> >

> > Was I not looking hard enough?

> >

> > Thanks guys and have a great day.

> >

> > Regards,

> > Pikey

>

>

>

[Guest Ken Blake, MVP]

Re: MICROSOFT OFFICE GONE?

 

On Wed, 4 Jul 2007 07:10:02 -0700, Pikey

<Pikey@discussions.microsoft.com> wrote:

> You are guys are so good at all my questions, so I thought I would drive

> this one past you....

>

> I recently did a system recovery--non destructive--

 

 

Exactly what does that mean? Exactly how did you do this

nondestructive system recovery?

 

> and I can't seem to get

> into Microsoft Word or any of the office programs....

>

> I see the shortcut to them, but they don't open. "This action is only valid

> for products that are currently installed." I never un-installed them, I

> thought the came with Windows XP anyway.

 

 

Nope. Neither Windows XP nor any other version of Windows has ever

come with Word, Excel, Microsoft Office, nor with any other

significant application software.

 

> No, as usual, this computer was given to me, and no, I don't have the

> Windows XP discs, which I have never seen in anyone's possession.

 

 

If it were me getting a used computer, the first thing I would do with

it would be to reinstall the operating system cleanly. You have no

idea how the computer has been maintained, what has been installed

incorrectly, what is missing, what viruses and spyware there may be,

etc. I wouldn't want to live with somebody else's mistakes and

problems, possibility of kiddie porn, etc., and I wouldn't recommend

that anyone else do either.

 

If I didn't have the Windows CD to do that, I would buy a copy.

 

But since you say you don't have the CDs, I need to ask again, exactly

how did you do this nondestructive system recovery?

 

> What should I do? Do you guys have a link on the Microsoft Download site

> that I can redownload Microsoft Office?

 

 

No, it's commercial software, for sale. It's not legally available for

download anywhere.

 

> Can I upgrade to 07 or anything?

 

 

You can't upgrade unless you have an earlier version to upgrade from,

and apparently you don't.

 

--

Ken Blake, Microsoft MVP Windows - Shell/User

Please Reply to the Newsgroup

[Guest Bill Sharpe]

Re: MICROSOFT OFFICE GONE?

 

Pikey wrote:

> Hi Guys,

>

> You are guys are so good at all my questions, so I thought I would drive

> this one past you....

>

> I recently did a system recovery--non destructive--and I can't seem to get

> into Microsoft Word or any of the office programs....

>

> I see the shortcut to them, but they don't open. "This action is only valid

> for products that are currently installed." I never un-installed them, I

> thought the came with Windows XP anyway.

>

> No, as usual, this computer was given to me, and no, I don't have the

> Windows XP discs, which I have never seen in anyone's possession.

>

> What should I do? Do you guys have a link on the Microsoft Download site

> that I can redownload Microsoft Office? Can I upgrade to 07 or anything?

>

> Was I not looking hard enough?

>

> Thanks guys and have a great day.

>

> Regards,

> Pikey

You might ask the person who gave you this computer if he has any

installation disks that came with the machine or that he acquired after

he first bought the computer.

 

Bill

[Guest Peter Foldes]

Re: MICROSOFT OFFICE GONE?

 

What is a "non destructive recovery" mean ? Aside from that do you have a file named MSO Cache on your system.

If not then you are out of luck to do a Detect Repair of your Office install. If you do not have a Office Disk then you are out of luck. You might want to look into installing the Office 2007 Trial to get to your Data and to save it. Then purchase Office 2007 if you so desire and install it after removing the Office 2007 Trial and all remnants of the previous Office. I say that because I do not know which version of Office is installed which you are having the issue with.

You might want to post this to the microsoft.public.office.misc newsgroup

--

Peter

 

Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.

 

"Pikey" <Pikey@discussions.microsoft.com> wrote in message news:818509D0-3CE6-4803-B089-8C20091387A3@microsoft.com...

> Hi Guys,

>

> You are guys are so good at all my questions, so I thought I would drive

> this one past you....

>

> I recently did a system recovery--non destructive--and I can't seem to get

> into Microsoft Word or any of the office programs....

>

> I see the shortcut to them, but they don't open. "This action is only valid

> for products that are currently installed." I never un-installed them, I

> thought the came with Windows XP anyway.

>

> No, as usual, this computer was given to me, and no, I don't have the

> Windows XP discs, which I have never seen in anyone's possession.

>

> What should I do? Do you guys have a link on the Microsoft Download site

> that I can redownload Microsoft Office? Can I upgrade to 07 or anything?

>

> Was I not looking hard enough?

>

> Thanks guys and have a great day.

>

> Regards,

> Pikey

[Guest Uncle Grumpy]

Re: MICROSOFT OFFICE GONE?

 

Pikey <Pikey@discussions.microsoft.com> wrote:

>I never un-installed them, I

>thought the came with Windows XP anyway.

 

You thought wrong.

[Guest Plato]

Re: MICROSOFT OFFICE GONE?

 

=?Utf-8?B?UGlrZXk=?= wrote:

>

> I see the shortcut to them, but they don't open. "This action is only valid

> for products that are currently installed." I never un-installed them, I

> thought the came with Windows XP anyway.

 

NO, word does not come with XP.

> No, as usual, this computer was given to me, and no, I don't have the

> Windows XP discs, which I have never seen in anyone's possession.

 

One should have all the CDs you need to install your OS and all your

apps fresh.

 

 

--

http://www.bootdisk.com/

[Guest Andrew Murray]

Re: MICROSOFT OFFICE GONE?

 

 

 

 

"Plato" <|@|.|> wrote in message

news:468d754e$1$312$bb4e3ad8@newscene.com...

> =?Utf-8?B?UGlrZXk=?= wrote:

>>

>> I see the shortcut to them, but they don't open. "This action is only

>> valid

>> for products that are currently installed." I never un-installed them, I

>> thought the came with Windows XP anyway.

>

> NO, word does not come with XP.

>

>> No, as usual, this computer was given to me, and no, I don't have the

>> Windows XP discs, which I have never seen in anyone's possession.

>

> One should have all the CDs you need to install your OS and all your

> apps fresh.

>

>

> --

> http://www.bootdisk.com/

 

 

Possibly, the computer did have MS Office, but the person who gave you the

computer probably uinstalled it, and some of the remnants are left behind

(such as the short cuts on the desktop that lead nowhere).

 

You need to purchase a new copy of MS Office. If you don't have the install

disks for Windows, I would also get a new copy; and do a full/clean install

since you don't know what's been on that computer even if from a trusted

source such as a family member.

 

MS Office doesn't come with Windows - it is a separate product.

[Guest Shenan Stanley]

Re: MICROSOFT OFFICE GONE?

 

Pikey wrote:

> You are guys are so good at all my questions, so I thought I would

> drive this one past you....

>

> I recently did a system recovery--non destructive--and I can't seem

> to get into Microsoft Word or any of the office programs....

 

Did you reinstall them and/or confirm with the system manufacturer that

their 'system recovery' included the Microsoft Office suite as well?

> I see the shortcut to them, but they don't open. "This action is

> only valid for products that are currently installed." I never

> un-installed them, I thought the came with Windows XP anyway.

 

Hmmm... No. Never have.

Microsoft Windows is a separate line of products from Microsoft Office.

Common ground: Microsoft.

> No, as usual, this computer was given to me, and no, I don't have

> the Windows XP discs, which I have never seen in anyone's

> possession.

 

Then how did you perform the non-destructive recovery? If it was built into

the machine - then the original equipment manufacturers of the system can

tell you what is 'recovered' during whatever process you followed.

> What should I do? Do you guys have a link on the Microsoft

> Download site that I can redownload Microsoft Office? Can I

> upgrade to 07 or anything?

 

You can purchase a full version of Office 2007 if you like. As you don't

have the media or any proof of purchase for the previous version - that's

about all you have.

> Was I not looking hard enough?

 

No - I am sure you looked hard enough - it just may not be there.

> Thanks guys and have a great day.

 

You too.

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

[Guest luke]

Re: MICROSOFT OFFICE GONE?

 

 

"Shenan Stanley" <newshelper@gmail.com> wrote in message

news:uloFu6PwHHA.4800@TK2MSFTNGP05.phx.gbl...

> Pikey wrote:

>> You are guys are so good at all my questions, so I thought I would

>> drive this one past you....

>>

>> I recently did a system recovery--non destructive--and I can't seem

>> to get into Microsoft Word or any of the office programs....

>

> Did you reinstall them and/or confirm with the system manufacturer that

> their 'system recovery' included the Microsoft Office suite as well?

>

>> I see the shortcut to them, but they don't open. "This action is

>> only valid for products that are currently installed." I never

>> un-installed them, I thought the came with Windows XP anyway.

>

> Hmmm... No. Never have.

> Microsoft Windows is a separate line of products from Microsoft Office.

> Common ground: Microsoft.

>

>> No, as usual, this computer was given to me, and no, I don't have

>> the Windows XP discs, which I have never seen in anyone's

>> possession.

>

> Then how did you perform the non-destructive recovery? If it was built

> into the machine - then the original equipment manufacturers of the system

> can tell you what is 'recovered' during whatever process you followed.

>

>> What should I do? Do you guys have a link on the Microsoft

>> Download site that I can redownload Microsoft Office? Can I

>> upgrade to 07 or anything?

>

> You can purchase a full version of Office 2007 if you like. As you don't

> have the media or any proof of purchase for the previous version - that's

> about all you have.

>

>> Was I not looking hard enough?

>

> No - I am sure you looked hard enough - it just may not be there.

>

>> Thanks guys and have a great day.

>

> You too.

>

> --

> Shenan Stanley

> MS-MVP

> --

> How To Ask Questions The Smart Way

> http://www.catb.org/~esr/faqs/smart-questions.html

>