Intel Server Manager uninstall

[Guest Anthony]

Howdy,

 

I'm running SBS2003, Service Pack 2 (NOT R2), and I've run into kind

of a pesky problem. We recently installed Intel Server Manager 8.30,

updated to 8.40, then uninstalled because it wasn't very useful in our

environment.

 

Unfortunately, something seems to have stuck around, as I now get a

dialog box starting configuration of Intel Server Manager, which then

fails about 5 seconds later with a dialog box about being unable to

find the InstallHelper.dll. This happens whenever I make changes to

the Windows configuration or install software/updates, so it's kind of

annoying, as it repeats 10 or 11 times before giving up.

 

In addition, our event log reports the following error: "Detection of

product '{DD09CEA5-2425-4D89-AFFB-24A6A10AFF06}', feature 'LSMClient'

failed during request for component '{436D7A23-36BE-11D2-

ACBB-0080C7FCBB84}'"

 

The error doesn't seem to affect whatever I'm installing, but my

Google searches have been less than helpful, as no one seems to know

anything about REMOVING Intel Server Manager.

 

Any hints or tips would be appreciated, thanks!

[Guest Olaf Engelke [MVP Windows Server]]

Re: Intel Server Manager uninstall

 

Hi Anthony,

"Anthony" <amayernik@gmail.com> wrote in message

news:1183646125.782017.254630@i38g2000prf.googlegroups.com...

> Unfortunately, something seems to have stuck around, as I now get a

> dialog box starting configuration of Intel Server Manager, which then

> fails about 5 seconds later with a dialog box about being unable to

> find the InstallHelper.dll. This happens whenever I make changes to

> the Windows configuration or install software/updates, so it's kind of

> annoying, as it repeats 10 or 11 times before giving up.

you could try to reinstall again and then see, if the product can be

successfully uninstalled after doing so.

> In addition, our event log reports the following error: "Detection of

> product '{DD09CEA5-2425-4D89-AFFB-24A6A10AFF06}', feature 'LSMClient'

> failed during request for component '{436D7A23-36BE-11D2-

> ACBB-0080C7FCBB84}'"

 

Run regedit and search for entries, which are related to the product and

also to those keys. Export them, if you are unsure and then delete the keys

(if unique to the software) or values (if entries in a key related to many

stuff) manually.

Reboot and see, if it still happens.

 

This is sometimes the only way to get rid of dead software remains.

Best greetings from Germany

Olaf

[Guest Anthony]

Re: Intel Server Manager uninstall

 

On Jul 5, 7:50 am, "Olaf Engelke [MVP Windows Server]"

<oenew...@mvps.org> wrote:

> Hi Anthony,"Anthony" <amayer...@gmail.com> wrote in message

>

> news:1183646125.782017.254630@i38g2000prf.googlegroups.com...> Unfortunately, something seems to have stuck around, as I now get a

> > dialog box starting configuration of Intel Server Manager, which then

> > fails about 5 seconds later with a dialog box about being unable to

> > find the InstallHelper.dll. This happens whenever I make changes to

> > the Windows configuration or install software/updates, so it's kind of

> > annoying, as it repeats 10 or 11 times before giving up.

>

> you could try to reinstall again and then see, if the product can be

> successfully uninstalled after doing so.

>

> > In addition, our event log reports the following error: "Detection of

> > product '{DD09CEA5-2425-4D89-AFFB-24A6A10AFF06}', feature 'LSMClient'

> > failed during request for component '{436D7A23-36BE-11D2-

> > ACBB-0080C7FCBB84}'"

>

> Run regedit and search for entries, which are related to the product and

> also to those keys. Export them, if you are unsure and then delete the keys

> (if unique to the software) or values (if entries in a key related to many

> stuff) manually.

> Reboot and see, if it still happens.

>

> This is sometimes the only way to get rid of dead software remains.

> Best greetings from Germany

> Olaf

 

Olaf,

 

Thanks for the quick response, ran through regedit, we'll see if the

error comes back. Looks like my registry cleaner didn't do a very

thorough job after I killed this product.

 

- Anthony

[Guest Olaf Engelke [MVP Windows Server]]

Re: Intel Server Manager uninstall

 

Hi Anthony,

"Anthony" <amayernik@gmail.com> wrote in message >> Run regedit and search

for entries, which are related to the product and

>> also to those keys. Export them, if you are unsure and then delete the

>> keys

>> (if unique to the software) or values (if entries in a key related to

>> many

>> stuff) manually.

>> Reboot and see, if it still happens.

>>

>> This is sometimes the only way to get rid of dead software remains.

> Thanks for the quick response, ran through regedit, we'll see if the

> error comes back. Looks like my registry cleaner didn't do a very

> thorough job after I killed this product.

registry cleaners are nothing I would trust really - and especially on a

server I would never use them.

Best greetings from Germany

Olaf