Running process woes in Windows Task Manager

[Guest Jackson]

A process named Agent.exe is active in Task Manager to a ridiculous

degree. The name pops up as a running process and during several

seconds appears to make scores of read/write calls to the registry.

Then it disappears for several more seconds until it comes back up and

repeats the process (over and over and over...).

 

I tracked the program to:

C:\Program Files\Common Files\InstallShield\UpdatServices\.

 

I renamed it to ZZZagent.exe and rebooted. The machine goes thru a

frenzy of trying to find Agent.exe which I renamed. It tells me to

insert the ScanSoft Omni Page SE 4.0 disk and etc. Finally I keep

cancelling the requests and it tells me that the Windows installation

cannot continue and I should visit http://consumer.installshield.com

for more information.

 

Then it give me back my computer for about two minutes and the whole

process starts over.

 

I visited the page but found nothing of immediate help.

 

Since I renamed agent.exe the LED for my HD only flash about once per

second; with agent.exe active it flashed about three times per second.

Once a second intuitively seems extremely excessive but it's still

better than three times per second.

 

My question: Do I really need this Windows Installation thing? If I

can get along without it I would prefer to. How can I keep it from

trying to reload? There must be a reference to "Agent.exe" in the

registry that I could find and erase.

 

Or, probably smarter, there is ScanSoft Omni Page SE 4.0 listed in the

"Add and remove programs" thingy in Control Panel. Would I regret

removing that???

 

Any advice appreciated.

[Guest R. McCarty]

Re: Running process woes in Windows Task Manager

 

Agent.Exe is likely Service based. If so, you can simply set it's

Start Mode to Disabled (4) in the Registry. That's probably a

makeshift solution as Omni page considers it a dependency. If

possible you might open Omni Page and see if it has an option

to disable automatic updates ( or checking ) this alone might

neuter the Agent.Exe from loading/running.

If you don't use Omni Page, I'd just uninstall it. The less you

have installed on the PC generally results in quicker/more reliable

operation.

 

"Jackson" <jjacXkdins@Xcox.net> wrote in message

news:shnq835iq2132eieidvhopgnq0gpvc3ufa@4ax.com...

>A process named Agent.exe is active in Task Manager to a ridiculous

> degree. The name pops up as a running process and during several

> seconds appears to make scores of read/write calls to the registry.

> Then it disappears for several more seconds until it comes back up and

> repeats the process (over and over and over...).

>

> I tracked the program to:

> C:\Program Files\Common Files\InstallShield\UpdatServices\.

>

> I renamed it to ZZZagent.exe and rebooted. The machine goes thru a

> frenzy of trying to find Agent.exe which I renamed. It tells me to

> insert the ScanSoft Omni Page SE 4.0 disk and etc. Finally I keep

> cancelling the requests and it tells me that the Windows installation

> cannot continue and I should visit http://consumer.installshield.com

> for more information.

>

> Then it give me back my computer for about two minutes and the whole

> process starts over.

>

> I visited the page but found nothing of immediate help.

>

> Since I renamed agent.exe the LED for my HD only flash about once per

> second; with agent.exe active it flashed about three times per second.

> Once a second intuitively seems extremely excessive but it's still

> better than three times per second.

>

> My question: Do I really need this Windows Installation thing? If I

> can get along without it I would prefer to. How can I keep it from

> trying to reload? There must be a reference to "Agent.exe" in the

> registry that I could find and erase.

>

> Or, probably smarter, there is ScanSoft Omni Page SE 4.0 listed in the

> "Add and remove programs" thingy in Control Panel. Would I regret

> removing that???

>

> Any advice appreciated.

[Guest Jackson]

Re: Running process woes in Windows Task Manager

 

On Thu, 05 Jul 2007 16:13:08 -0500, Jackson <jjacXkdins@Xcox.net>

wrote:

>A process named Agent.exe is active in Task Manager to a ridiculous

>degree. ...

 

Oops, I forgot: XP (MCE) on a Dell Dimension C521. Dual 64 bit CPU

if that matters.

[Guest Gary S. Terhune]

Re: Running process woes in Windows Task Manager

 

OmniPage is an OCR application. Optical Character Recognition. It reads

images and deciphers any text that is present. Unless you use this

application, I'd uninstall it. It's not any great shakes as to what it can

do, anyway. Lots of much better OCR apps out there.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"Jackson" <jjacXkdins@Xcox.net> wrote in message

news:shnq835iq2132eieidvhopgnq0gpvc3ufa@4ax.com...

>A process named Agent.exe is active in Task Manager to a ridiculous

> degree. The name pops up as a running process and during several

> seconds appears to make scores of read/write calls to the registry.

> Then it disappears for several more seconds until it comes back up and

> repeats the process (over and over and over...).

>

> I tracked the program to:

> C:\Program Files\Common Files\InstallShield\UpdatServices\.

>

> I renamed it to ZZZagent.exe and rebooted. The machine goes thru a

> frenzy of trying to find Agent.exe which I renamed. It tells me to

> insert the ScanSoft Omni Page SE 4.0 disk and etc. Finally I keep

> cancelling the requests and it tells me that the Windows installation

> cannot continue and I should visit http://consumer.installshield.com

> for more information.

>

> Then it give me back my computer for about two minutes and the whole

> process starts over.

>

> I visited the page but found nothing of immediate help.

>

> Since I renamed agent.exe the LED for my HD only flash about once per

> second; with agent.exe active it flashed about three times per second.

> Once a second intuitively seems extremely excessive but it's still

> better than three times per second.

>

> My question: Do I really need this Windows Installation thing? If I

> can get along without it I would prefer to. How can I keep it from

> trying to reload? There must be a reference to "Agent.exe" in the

> registry that I could find and erase.

>

> Or, probably smarter, there is ScanSoft Omni Page SE 4.0 listed in the

> "Add and remove programs" thingy in Control Panel. Would I regret

> removing that???

>

> Any advice appreciated.

[Guest PA Bear]

Re: Running process woes in Windows Task Manager

 

1. What anti-virus application is installed? Is your subscription current?

 

2. Start > Settings > Control Panel > Security Center: What is the reported

status here for (a) your anti-virus application, (b) firewall, and ©

Automatic Updates?

 

3. Can you reach any of the following websites using Internet Explorer?...

 

http://www.avp.com

http://www.ca.com

http://www.f-secure.com

http://www.kaspersky.com

http://www.mcafee.com

http://www.my-etrust.com

http://www.nai.com

http://www.networkassociates.com

http://www.pandasoftware.com

http://www.sophos.com

http://www.symantec.com

http://www.trendmicro.com

http://www.viruslist.com

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin; DTS-L.org

 

 

Jackson wrote:

> A process named Agent.exe is active in Task Manager to a ridiculous

> degree. The name pops up as a running process and during several

> seconds appears to make scores of read/write calls to the registry.

> Then it disappears for several more seconds until it comes back up and

> repeats the process (over and over and over...).

>

> I tracked the program to:

> C:\Program Files\Common Files\InstallShield\UpdatServices\.

>

> I renamed it to ZZZagent.exe and rebooted. The machine goes thru a

> frenzy of trying to find Agent.exe which I renamed. It tells me to

> insert the ScanSoft Omni Page SE 4.0 disk and etc. Finally I keep

> cancelling the requests and it tells me that the Windows installation

> cannot continue and I should visit http://consumer.installshield.com

> for more information.

>

> Then it give me back my computer for about two minutes and the whole

> process starts over.

>

> I visited the page but found nothing of immediate help.

>

> Since I renamed agent.exe the LED for my HD only flash about once per

> second; with agent.exe active it flashed about three times per second.

> Once a second intuitively seems extremely excessive but it's still

> better than three times per second.

>

> My question: Do I really need this Windows Installation thing? If I

> can get along without it I would prefer to. How can I keep it from

> trying to reload? There must be a reference to "Agent.exe" in the

> registry that I could find and erase.

>

> Or, probably smarter, there is ScanSoft Omni Page SE 4.0 listed in the

> "Add and remove programs" thingy in Control Panel. Would I regret

> removing that???

>

> Any advice appreciated.

[Guest Gary S. Terhune]

Re: Running process woes in Windows Task Manager

 

The 64-bit part might explain why the app is having problems. Are you

certain that it is 64-bit compliant? Yes, most 32-bit apps can be installed

on 64-bit Windows, but it's not 100%, especially with components that

interface with hardware, which I suspect OmniPage does at least somewhat.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"Jackson" <jjacXkdins@Xcox.net> wrote in message

news:sroq83pei4fv1ru5kinlsha148jvkpp016@4ax.com...

> On Thu, 05 Jul 2007 16:13:08 -0500, Jackson <jjacXkdins@Xcox.net>

> wrote:

>

>>A process named Agent.exe is active in Task Manager to a ridiculous

>>degree. ...

>

> Oops, I forgot: XP (MCE) on a Dell Dimension C521. Dual 64 bit CPU

> if that matters.

>

>

[Guest Ken Blake, MVP]

Re: Running process woes in Windows Task Manager

 

On Thu, 5 Jul 2007 14:38:09 -0700, "Gary S. Terhune" <none> wrote:

> The 64-bit part might explain why the app is having problems. Are you

> certain that it is 64-bit compliant? Yes, most 32-bit apps can be installed

> on 64-bit Windows, but it's not 100%, especially with components that

> interface with hardware, which I suspect OmniPage does at least somewhat.

 

 

Gary, despite his 64-bit CPU, he's running MCE, which doesn't come in

a 64-bit version.

 

So that can't be an issue.

 

 

 

> "Jackson" <jjacXkdins@Xcox.net> wrote in message

> news:sroq83pei4fv1ru5kinlsha148jvkpp016@4ax.com...

> > On Thu, 05 Jul 2007 16:13:08 -0500, Jackson <jjacXkdins@Xcox.net>

> > wrote:

> >

> >>A process named Agent.exe is active in Task Manager to a ridiculous

> >>degree. ...

> >

> > Oops, I forgot: XP (MCE) on a Dell Dimension C521. Dual 64 bit CPU

> > if that matters.

> >

> >

>

 

--

Ken Blake, Microsoft MVP Windows - Shell/User

Please Reply to the Newsgroup

[Guest Gary S. Terhune]

Re: Running process woes in Windows Task Manager

 

Now that you mention it...

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"Ken Blake, MVP" <kblake@this.is.am.invalid.domain> wrote in message

news:0tqq839fn35qc6b7gv830dkep1egsk86h4@4ax.com...

> On Thu, 5 Jul 2007 14:38:09 -0700, "Gary S. Terhune" <none> wrote:

>

>> The 64-bit part might explain why the app is having problems. Are you

>> certain that it is 64-bit compliant? Yes, most 32-bit apps can be

>> installed

>> on 64-bit Windows, but it's not 100%, especially with components that

>> interface with hardware, which I suspect OmniPage does at least somewhat.

>

>

> Gary, despite his 64-bit CPU, he's running MCE, which doesn't come in

> a 64-bit version.

>

> So that can't be an issue.

>

>

>

>

>> "Jackson" <jjacXkdins@Xcox.net> wrote in message

>> news:sroq83pei4fv1ru5kinlsha148jvkpp016@4ax.com...

>> > On Thu, 05 Jul 2007 16:13:08 -0500, Jackson <jjacXkdins@Xcox.net>

>> > wrote:

>> >

>> >>A process named Agent.exe is active in Task Manager to a ridiculous

>> >>degree. ...

>> >

>> > Oops, I forgot: XP (MCE) on a Dell Dimension C521. Dual 64 bit CPU

>> > if that matters.

>> >

>> >

>>

>

> --

> Ken Blake, Microsoft MVP Windows - Shell/User

> Please Reply to the Newsgroup

[Guest Jackson]

Re: Running process woes in Windows Task Manager

 

On Thu, 5 Jul 2007 17:35:57 -0400, "PA Bear" <PABearMVP@gmail.com>

wrote:

>1. What anti-virus application is installed? Is your subscription current?

 

AVG free edition, up to date

>

>2. Start > Settings > Control Panel > Security Center: What is the reported

>status here for (a) your anti-virus application, (b) firewall, and ©

>Automatic Updates?

 

All three are ON.

>

>3. Can you reach any of the following websites using Internet Explorer?...

>

>http://www.avp.com

Yes

>http://www.ca.com

Yes

>http://www.f-secure.com

Yes

>http://www.kaspersky.com

Yes

>http://www.mcafee.com

Yes

>http://www.my-etrust.com

Above address opens to http://shop.ca.com/

>http://www.nai.com

Above address opens to http://www.mcafee.com/us/

>http://www.networkassociates.com

Above address opens to http://www.mcafee.com/us/

>http://www.pandasoftware.com

Yes

>http://www.sophos.com

yes

>http://www.symantec.com

Yes

>http://www.trendmicro.com

yes

>http://www.viruslist.com

Yes

[Guest RalfG]

Re: Running process woes in Windows Task Manager

 

OmniPage is character recognition software for your scanner. Scan a printed

page from a book or newspaper and it converts the image into an editable

text document. If you don't plan on using it you can uninstall the program.

 

I got Omnipage SE 2.0 with my Canon scanner. It loads a TSR called

OpwareSE2, but Agent.exe does not run. I did previously disable automatic

updating for the InstallShield updater though. IIRC it would search for

updates online for several apps that were on the computer. There were never

any updates found except for Installshield itself anyway.

 

 

"Jackson" <jjacXkdins@Xcox.net> wrote in message

news:shnq835iq2132eieidvhopgnq0gpvc3ufa@4ax.com...

>A process named Agent.exe is active in Task Manager to a ridiculous

> degree. The name pops up as a running process and during several

> seconds appears to make scores of read/write calls to the registry.

> Then it disappears for several more seconds until it comes back up and

> repeats the process (over and over and over...).

>

> I tracked the program to:

> C:\Program Files\Common Files\InstallShield\UpdatServices\.

>

> I renamed it to ZZZagent.exe and rebooted. The machine goes thru a

> frenzy of trying to find Agent.exe which I renamed. It tells me to

> insert the ScanSoft Omni Page SE 4.0 disk and etc. Finally I keep

> cancelling the requests and it tells me that the Windows installation

> cannot continue and I should visit http://consumer.installshield.com

> for more information.

>

> Then it give me back my computer for about two minutes and the whole

> process starts over.

>

> I visited the page but found nothing of immediate help.

>

> Since I renamed agent.exe the LED for my HD only flash about once per

> second; with agent.exe active it flashed about three times per second.

> Once a second intuitively seems extremely excessive but it's still

> better than three times per second.

>

> My question: Do I really need this Windows Installation thing? If I

> can get along without it I would prefer to. How can I keep it from

> trying to reload? There must be a reference to "Agent.exe" in the

> registry that I could find and erase.

>

> Or, probably smarter, there is ScanSoft Omni Page SE 4.0 listed in the

> "Add and remove programs" thingy in Control Panel. Would I regret

> removing that???

>

> Any advice appreciated.