Guest bob Posted July 7, 2007 Posted July 7, 2007 Running XP Professional at home. Not connected to a network. When a particular user logs off, the system hangs: the cursor becomes an hourglass against a pale blue background screen. This seems to happen indiscriminately, but it happens often. To resolve, I must shut the PC down and restart. I have run anti-virus but it has not resolved the problem. Any ideas on how to resolve or what the problem might be? Thanks, Bob
Guest Pegasus \(MVP\) Posted July 7, 2007 Posted July 7, 2007 Re: System Hangs Up "bob" <bob@discussions.microsoft.com> wrote in message news:E1FDD132-1DE0-43A0-895A-F8CD871224D2@microsoft.com... > Running XP Professional at home. Not connected to a network. > > When a particular user logs off, the system hangs: the cursor becomes an > hourglass against a pale blue background screen. This seems to happen > indiscriminately, but it happens often. To resolve, I must shut the PC > down > and restart. > > I have run anti-virus but it has not resolved the problem. > > Any ideas on how to resolve or what the problem might be? > > Thanks, > Bob His profile might be corrupted. Try this: - Reboot the machine. - Log on as an administrator. - Rename the problem user's profile folder. - Get the problem user to log on. Windows will create a new profile folder. - Retrieve the user's files from the renamed folder.
Guest bob Posted July 7, 2007 Posted July 7, 2007 Re: System Hangs Up How do i rename the user's profile folder? Do I copy it or just change the name? Also, what would cause a profile to be corrupted? Thanks, Bob "Pegasus (MVP)" wrote: > > "bob" <bob@discussions.microsoft.com> wrote in message > news:E1FDD132-1DE0-43A0-895A-F8CD871224D2@microsoft.com... > > Running XP Professional at home. Not connected to a network. > > > > When a particular user logs off, the system hangs: the cursor becomes an > > hourglass against a pale blue background screen. This seems to happen > > indiscriminately, but it happens often. To resolve, I must shut the PC > > down > > and restart. > > > > I have run anti-virus but it has not resolved the problem. > > > > Any ideas on how to resolve or what the problem might be? > > > > Thanks, > > Bob > > His profile might be corrupted. Try this: > - Reboot the machine. > - Log on as an administrator. > - Rename the problem user's profile folder. > - Get the problem user to log on. Windows will > create a new profile folder. > - Retrieve the user's files from the renamed folder. > > >
Guest Pegasus \(MVP\) Posted July 7, 2007 Posted July 7, 2007 Re: System Hangs Up "Rename" means "change the name". There are several reasons why a profile could get corrupted, e.g. a software malfunction. "bob" <bob@discussions.microsoft.com> wrote in message news:5601323F-D5DA-4D86-B4CF-76AF446A91CF@microsoft.com... > How do i rename the user's profile folder? Do I copy it or just change the > name? > > Also, what would cause a profile to be corrupted? > > Thanks, > Bob > > "Pegasus (MVP)" wrote: > >> >> "bob" <bob@discussions.microsoft.com> wrote in message >> news:E1FDD132-1DE0-43A0-895A-F8CD871224D2@microsoft.com... >> > Running XP Professional at home. Not connected to a network. >> > >> > When a particular user logs off, the system hangs: the cursor becomes >> > an >> > hourglass against a pale blue background screen. This seems to happen >> > indiscriminately, but it happens often. To resolve, I must shut the PC >> > down >> > and restart. >> > >> > I have run anti-virus but it has not resolved the problem. >> > >> > Any ideas on how to resolve or what the problem might be? >> > >> > Thanks, >> > Bob >> >> His profile might be corrupted. Try this: >> - Reboot the machine. >> - Log on as an administrator. >> - Rename the problem user's profile folder. >> - Get the problem user to log on. Windows will >> create a new profile folder. >> - Retrieve the user's files from the renamed folder. >> >> >>
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