Guest bm Posted July 8, 2007 Posted July 8, 2007 A friend has just bought a new Dell PC and ordered it with XP and not Vista. When the PC arrived it was fitted with Vista so he phoned the help line who said they would supply CDs to install XP. They duly arrived but not being very OK with computers he phoned the help line for assistance in loading XP. The assistance was given by an Indian Gentleman who he could not understand both from a language and technical point of view so he gave up Is there a clear set of written instructions available that he could follow? Blair
Guest Shenan Stanley Posted July 8, 2007 Posted July 8, 2007 Re: Reverting to XP from Vista problem bm wrote: > A friend has just bought a new Dell PC and ordered it with XP and > not Vista. When the PC arrived it was fitted with Vista so he > phoned the help line who said they would supply CDs to install XP. > They duly arrived but not being very OK with computers he phoned > the help line for assistance in loading XP. > The assistance was given by an Indian Gentleman who he could not > understand both from a language and technical point of view so he > gave up > > Is there a clear set of written instructions available that he > could follow? Blair As this is nothing more than a CLEAN installation of Windows XP... http://www.michaelstevenstech.com/cleanxpinstall.html May want to skip straight to the steps... http://www.michaelstevenstech.com/cleanxpinstall.html#steps -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
Guest Daave Posted July 8, 2007 Posted July 8, 2007 Re: Reverting to XP from Vista problem bm wrote: > A friend has just bought a new Dell PC and ordered it with XP and not > Vista. When the PC arrived it was fitted with Vista so he phoned the > help line who said they would supply CDs to install XP. > They duly arrived but not being very OK with computers he phoned the > help line for assistance in loading XP. > The assistance was given by an Indian Gentleman who he could not > understand both from a language and technical point of view so he > gave up > Is there a clear set of written instructions available that he could > follow? XP Clean Install: http://www.michaelstevenstech.com/cleanxpinstall.html
Guest bm Posted July 8, 2007 Posted July 8, 2007 Re: Reverting to XP from Vista problem "Shenan Stanley" <newshelper@gmail.com> wrote in message news:eNZII%23RwHHA.1168@TK2MSFTNGP02.phx.gbl... > bm wrote: >> A friend has just bought a new Dell PC and ordered it with XP and >> not Vista. When the PC arrived it was fitted with Vista so he >> phoned the help line who said they would supply CDs to install XP. >> They duly arrived but not being very OK with computers he phoned >> the help line for assistance in loading XP. >> The assistance was given by an Indian Gentleman who he could not >> understand both from a language and technical point of view so he >> gave up >> >> Is there a clear set of written instructions available that he >> could follow? Blair > > As this is nothing more than a CLEAN installation of Windows XP... > http://www.michaelstevenstech.com/cleanxpinstall.html > > May want to skip straight to the steps... > http://www.michaelstevenstech.com/cleanxpinstall.html#steps > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html Thanks for your help but what does he do about the Vista Installation? Is it not necessary to delete it from the PC first? Blair
Guest Daave Posted July 8, 2007 Posted July 8, 2007 Re: Reverting to XP from Vista problem bm wrote: > Thanks for your help but what does he do about the Vista > Installation? Is it not necessary to delete it from the PC first? That's what a clean install entails! Step 10d takes care of deleting Vista.
Guest Shenan Stanley Posted July 8, 2007 Posted July 8, 2007 Re: Reverting to XP from Vista problem bm wrote: > A friend has just bought a new Dell PC and ordered it with XP and > not Vista. When the PC arrived it was fitted with Vista so he > phoned the help line who said they would supply CDs to install XP. > They duly arrived but not being very OK with computers he phoned > the help line for assistance in loading XP. > The assistance was given by an Indian Gentleman who he could not > understand both from a language and technical point of view so he > gave up > > Is there a clear set of written instructions available that he > could follow? Blair Shenan Stanley wrote: > As this is nothing more than a CLEAN installation of Windows XP... > http://www.michaelstevenstech.com/cleanxpinstall.html > > May want to skip straight to the steps... > http://www.michaelstevenstech.com/cleanxpinstall.html#steps bm wrote: > Thanks for your help but what does he do about the Vista > Installation? Is it not necessary to delete it from the PC first? > Blair "Clean Install" <- everything that was is gone, everything you want/have will have to be restored from your backup copies/installation media. "Clean". -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
Guest Bruce Chambers Posted July 8, 2007 Posted July 8, 2007 Re: Reverting to XP from Vista problem bm wrote: > A friend has just bought a new Dell PC and ordered it with XP and not Vista. > When the PC arrived it was fitted with Vista so he phoned the help line who > said they would supply CDs to install XP. > They duly arrived but not being very OK with computers he phoned the help > line for assistance in loading XP. > The assistance was given by an Indian Gentleman who he could not understand > both from a language and technical point of view so he gave up > Is there a clear set of written instructions available that he could follow? > Blair > > > Tell your friend: After backing up any data you wish to transfer to the new OS installation, simply boot from the WinXP installation CD. You'll be offered the opportunity to delete, create, and format partitions as part of the installation process. (You may need to re-arrange the order of boot devices in the PC's BIOS to boot from the CD.) HOW TO Install Windows XP http://support.microsoft.com/default.aspx?scid=KB;en-us;316941 http://www.michaelstevenstech.com/cleanxpinstall.html http://www.webtree.ca/windowsxp/clean_install.htm Then the backed up data can be restored and applications re-installed. -- Bruce Chambers Help us help you: http://dts-l.org/goodpost.htm http://www.catb.org/~esr/faqs/smart-questions.html They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety. -Benjamin Franklin Many people would rather die than think; in fact, most do. -Bertrand Russell
Guest Tom L Posted July 8, 2007 Posted July 8, 2007 RE: Reverting to XP from Vista problem "bm" wrote: > A friend has just bought a new Dell PC and ordered it with XP and not Vista. > When the PC arrived it was fitted with Vista so he phoned the help line who > said they would supply CDs to install XP. > They duly arrived but not being very OK with computers he phoned the help > line for assistance in loading XP. > The assistance was given by an Indian Gentleman who he could not understand > both from a language and technical point of view so he gave up > Is there a clear set of written instructions available that he could follow? > Blair > > > >
Guest Tom L Posted July 8, 2007 Posted July 8, 2007 RE: Reverting to XP from Vista problem "bm" wrote: > A friend has just bought a new Dell PC and ordered it with XP and not Vista. > When the PC arrived it was fitted with Vista so he phoned the help line who > said they would supply CDs to install XP. > They duly arrived but not being very OK with computers he phoned the help > line for assistance in loading XP. > The assistance was given by an Indian Gentleman who he could not understand > both from a language and technical point of view so he gave up > Is there a clear set of written instructions available that he could follow? > Blair > > > > TomL : Yes can get Windows XP Pro SP2 or Home Edition install CD from Dell technical Support to re-install Win XP Pro/Home Edition. On the Windows XP install CD there is technical documentation regarding Win XP Pro/Home install procedure. Before starting Win XP install should print all existing hardware device drivers on your desktop or notebook prior to install Win XP on desktop or laptop. After getting hardware drivers printout should download updated hardware device drivers for the Dell model number and operating system Win XP Pro/Home from Dell support technical web site ! Without correct hardware device drivers, can install Win XP Pro/Home but graphics adapter, sound device, and LAN card may not work correctly ! Hardware device drivers may require special install order depending upon Dell model (desktop, laptop) etc ! Have installed and re-installed both Win XP Pro and Home edition on both Dell desktop (4600C) and HP desktop (xw4300, xw4400, nx9420) machines !! During Win XP pro/Home install can delete existing Windows Vista partition and create either FAT32 or NTFS partition for Win XP Pro/Home ! Because install procedure can be complicated and time consuming for first time user would suggest getting more experienced computer person to do Win XP Pro/Home install ! TomL
Guest bm Posted July 9, 2007 Posted July 9, 2007 Re: Reverting to XP from Vista problem "Tom L" <TomL@discussions.microsoft.com> wrote in message news:9B8A9C4A-3312-4BB0-B5AD-23B808854818@microsoft.com... > > > "bm" wrote: > >> A friend has just bought a new Dell PC and ordered it with XP and not >> Vista. >> When the PC arrived it was fitted with Vista so he phoned the help line >> who >> said they would supply CDs to install XP. >> They duly arrived but not being very OK with computers he phoned the help >> line for assistance in loading XP. >> The assistance was given by an Indian Gentleman who he could not >> understand >> both from a language and technical point of view so he gave up >> Is there a clear set of written instructions available that he could >> follow? >> Blair >> >> >> >> > > TomL : Yes can get Windows XP Pro SP2 or Home Edition install CD from > Dell > technical Support to re-install Win XP Pro/Home Edition. On the Windows > XP > install CD there is technical documentation regarding Win XP Pro/Home > install > procedure. > > Before starting Win XP install should print all existing hardware device > drivers on your desktop or notebook prior to install Win XP on desktop or > laptop. > > After getting hardware drivers printout should download updated hardware > device drivers for the Dell model number and operating system Win XP > Pro/Home > from Dell support technical web site ! > > Without correct hardware device drivers, can install Win XP Pro/Home but > graphics adapter, sound device, and LAN card may not work correctly ! > > Hardware device drivers may require special install order depending upon > Dell model (desktop, laptop) etc ! > > Have installed and re-installed both Win XP Pro and Home edition on both > Dell desktop (4600C) and HP desktop (xw4300, xw4400, nx9420) machines !! > > During Win XP pro/Home install can delete existing Windows Vista partition > and create either FAT32 or NTFS partition for Win XP Pro/Home ! > > Because install procedure can be complicated and time consuming for first > time user would suggest getting more experienced computer person to do Win > XP > Pro/Home install ! > > TomL Thanks to all who replied. I have passed on the information but recommended that he gets a more experienced person to carry it out Blair
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