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External Hard Drive Connection Problem


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Guest parkchung@gmail.com
Posted

We just installed a 100 Gig HD into a Dell Latitude 100L that

previously had a 40 Gig drive. We stuck the old drive into an

enclosure, planning to get iTunes and other assorted files off of the

drive after reinstalling the OS etc. The process went smoothly except

when we tried to get the files we needed off of the old hard drive.

When we plug it in via USB it immediately goes to a blue screen with a

message saying that a "problem has been detected and Windows has been

shut down." It also says that "Plug and Play detected an error most

likely caused by a faulty driver." We've installed SP2 as well as the

driver the enclosure came with to no avail. Any help you all can

provide would be very much appreciated.

 

Thanks!

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Guest Patrick Keenan
Posted

Re: External Hard Drive Connection Problem

 

<parkchung@gmail.com> wrote in message

news:1183935875.150131.60800@g4g2000hsf.googlegroups.com...

> We just installed a 100 Gig HD into a Dell Latitude 100L that

> previously had a 40 Gig drive. We stuck the old drive into an

> enclosure, planning to get iTunes and other assorted files off of the

> drive after reinstalling the OS etc. The process went smoothly except

> when we tried to get the files we needed off of the old hard drive.

> When we plug it in via USB it immediately goes to a blue screen with a

> message saying that a "problem has been detected and Windows has been

> shut down." It also says that "Plug and Play detected an error most

> likely caused by a faulty driver." We've installed SP2 as well as the

> driver the enclosure came with to no avail. Any help you all can

> provide would be very much appreciated.

>

> Thanks!

 

No driver should be necessary for any USB drive carrier or case.

 

Try another drive case, and if this is a laptop, be sure that you have used

the special three-headed cable. Hard disks draw too much power for one USB

port, and connecting to only one port can easily crash the system. Try the

drive case on another system.

 

HTH

-pk


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