Guest Sheryl in TX Posted July 9, 2007 Posted July 9, 2007 I am using XP SP2 - I first noticed a problem a couple of months ago when I had checked email when I started up my computer then closed Outlook Express. When I restarted it to check email, the program froze after selecting the "send/receive" button. After that, my MSN Messenger began doing the same thing - I could sign on after I started up the computer but if I closed the program and opened it again later, it would not sign on. I realized today that IE is behaving the same way - it will work after a reboot but if I close it and re-open, it will not connect to the internet. I use Firefox without that problem. I don't remember installing any programs on my computer or changes that were made around the time this started - there may have been a Windows Update or something like that. Can anyone give me an idea of where to start looking for the root of this problem? Could it be a missing link in the registry?
Guest Uncle Grumpy Posted July 9, 2007 Posted July 9, 2007 Re: Can't check email without restarting Sheryl in TX <Sheryl in TX@discussions.microsoft.com> wrote: >Can anyone give me an idea of where to start looking for the root of this >problem? microsoft.public.outlookexpress.general
Guest Not Me Posted July 9, 2007 Posted July 9, 2007 Re: Can't check email without restarting I'd start with a complete malware/virus check, in safe mode. If that doesn't solve it, then I would post in the outlook express newsgroup. microsoft.public.outlookexpress.general "Sheryl in TX" <Sheryl in TX@discussions.microsoft.com> wrote in message news:AF400BD0-540C-405B-A911-8BD940561CEC@microsoft.com... >I am using XP SP2 - I first noticed a problem a couple of months ago when I > had checked email when I started up my computer then closed Outlook > Express. > When I restarted it to check email, the program froze after selecting the > "send/receive" button. After that, my MSN Messenger began doing the same > thing - I could sign on after I started up the computer but if I closed > the > program and opened it again later, it would not sign on. I realized today > that IE is behaving the same way - it will work after a reboot but if I > close > it and re-open, it will not connect to the internet. I use Firefox > without > that problem. > > I don't remember installing any programs on my computer or changes that > were > made around the time this started - there may have been a Windows Update > or > something like that. > > Can anyone give me an idea of where to start looking for the root of this > problem? Could it be a missing link in the registry?
Guest Elmo Posted July 9, 2007 Posted July 9, 2007 Re: Can't check email without restarting Sheryl in TX wrote: > I am using XP SP2 - I first noticed a problem a couple of months ago when I > had checked email when I started up my computer then closed Outlook Express. > When I restarted it to check email, the program froze after selecting the > "send/receive" button. After that, my MSN Messenger began doing the same > thing - I could sign on after I started up the computer but if I closed the > program and opened it again later, it would not sign on. I realized today > that IE is behaving the same way - it will work after a reboot but if I close > it and re-open, it will not connect to the internet. I use Firefox without > that problem. > > I don't remember installing any programs on my computer or changes that were > made around the time this started - there may have been a Windows Update or > something like that. > > Can anyone give me an idea of where to start looking for the root of this > problem? Could it be a missing link in the registry? Since this is happening in OE, MSN Messenger and IE, it's probably an XP problem. Maybe if you run SFC.. Also try this: Open Device Manager, open the properties on your ethernet card, or USB ports if you use a USB modem, click the Power tab, and deselect "Allow the computer to turn off this device to save power". If you use a phone modem, it may have a Power tab; I'm not sure. But since you don't have this problem with Firefox, you may need to re-register some IE-related ..dll's. Open the run command and type these commands one-by-one, click [OK]: regsvr32 urlmon.dll regsvr32 mshtml.dll regsvr32 oleaut32.dll regsvr32 browseui.dll regsvr32 jscript.dll regsvr32 dssenh.dll regsvr32 gpkcsp.dll regsvr32 initpki.dll regsvr32 actxprxy.dll regsvr32 shdocvw.dll regsvr32 softpub.dll To run SFC: Click Start, Run, type SFC /SCANNOW, click OK. If any files are damaged or missing, they'll be replaced. You may need to reboot afterwards so damaged files will be replaced. Next time, instead of rebooting, first open the run command and type these commands one-by-one and click [OK] ipconfig /flushdns ipconfig /renew -- Joe =o)
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