Loss of internet service.

[Guest Maddogcf7]

I have Charter high speed connected to my Windows ME. Last Friday we had

thunderstorms and I have completely lost my internet service. My modem is

still receiving signal, but my computer and modem will not connect. Charter

has tried to help, but to no avail, especially since I'm using USB cable. My

computer is not even showing an IP address now and I'm stuck. I have to have

this thing going and can't presently afford a new one. Any suggestions?

[Guest Shane]

Re: Loss of internet service.

 

Try another modem. Its usually the modem. Just because it's receiving a

signal doesn't mean it works 100%. If you can't borrow a modem to try on

yours, they're pretty cheap (especially if you look in the right place).

 

But, since you're not supposed to go online during a thunderstorm (but it is

a chance many of us take!), if it turns out you don't bother with anti-surge

either...well, there are no workarounds for knackered hardware. The

implication of this post is you hope the modem isn't fried and it's just a

corrupted file or the like. But if you surf in a thunderstorm and afterwards

your internet connection is gone (and it isn't your isp), your modem is

fried. Lightning doesn't come down the line and just bugger a couple of

files.

 

 

Shane

 

 

Maddogcf7 wrote:

> I have Charter high speed connected to my Windows ME. Last Friday we

> had thunderstorms and I have completely lost my internet service. My

> modem is still receiving signal, but my computer and modem will not

> connect. Charter has tried to help, but to no avail, especially since

> I'm using USB cable. My computer is not even showing an IP address

> now and I'm stuck. I have to have this thing going and can't

> presently afford a new one. Any suggestions?

[Guest Mart]

Re: Loss of internet service.

 

Although I wouldn't disagree with your reply Shane, Maddogcf7 might first

wish to consider the following :-

 

ASS-U-M(E)ing the th'orms didn't physically damage your modem, have you

tried running System Restore and rolling-back to 'last Thursday'?

 

You could also try uninstalling your modem (and associated software) and

then re-install it. The th'orms *might* have corrupted files on your hard

drive. (Try running scandisk to see if there are any errors - if so, take

stock and be careful before attempting to 'repair' files, your data *may* be

at risk)

 

Then follow Shane's advice. Good luck

 

Mart

 

 

"Shane" <shanebeatson@gmail.com> wrote in message

news:%23kkp2FlwHHA.4588@TK2MSFTNGP05.phx.gbl...

> Try another modem. Its usually the modem. Just because it's receiving a

> signal doesn't mean it works 100%. If you can't borrow a modem to try on

> yours, they're pretty cheap (especially if you look in the right place).

>

> But, since you're not supposed to go online during a thunderstorm (but it

> is a chance many of us take!), if it turns out you don't bother with

> anti-surge either...well, there are no workarounds for knackered hardware.

> The implication of this post is you hope the modem isn't fried and it's

> just a corrupted file or the like. But if you surf in a thunderstorm and

> afterwards your internet connection is gone (and it isn't your isp), your

> modem is fried. Lightning doesn't come down the line and just bugger a

> couple of files.

>

>

> Shane

>

>

> Maddogcf7 wrote:

>> I have Charter high speed connected to my Windows ME. Last Friday we

>> had thunderstorms and I have completely lost my internet service. My

>> modem is still receiving signal, but my computer and modem will not

>> connect. Charter has tried to help, but to no avail, especially since

>> I'm using USB cable. My computer is not even showing an IP address

>> now and I'm stuck. I have to have this thing going and can't

>> presently afford a new one. Any suggestions?

>

>

[Guest Maddogcf7]

Re: Loss of internet service.

 

The computer just happened to be on when the t-storms passed through. BTW,

there is a surge protector on this thing and everything works. The only thing

that is amiss is my internet connection. I did reset the computer to a prior

date and I've tried other things, to no avail. I am not a computer genius and

have completely hit a wall. I appreciate the responses, guys. I truly believe

this is a computer issue and not modem related though.

 

"Mart" wrote:

> Although I wouldn't disagree with your reply Shane, Maddogcf7 might first

> wish to consider the following :-

>

> ASS-U-M(E)ing the th'orms didn't physically damage your modem, have you

> tried running System Restore and rolling-back to 'last Thursday'?

>

> You could also try uninstalling your modem (and associated software) and

> then re-install it. The th'orms *might* have corrupted files on your hard

> drive. (Try running scandisk to see if there are any errors - if so, take

> stock and be careful before attempting to 'repair' files, your data *may* be

> at risk)

>

> Then follow Shane's advice. Good luck

>

> Mart

>

>

> "Shane" <shanebeatson@gmail.com> wrote in message

> news:%23kkp2FlwHHA.4588@TK2MSFTNGP05.phx.gbl...

> > Try another modem. Its usually the modem. Just because it's receiving a

> > signal doesn't mean it works 100%. If you can't borrow a modem to try on

> > yours, they're pretty cheap (especially if you look in the right place).

> >

> > But, since you're not supposed to go online during a thunderstorm (but it

> > is a chance many of us take!), if it turns out you don't bother with

> > anti-surge either...well, there are no workarounds for knackered hardware.

> > The implication of this post is you hope the modem isn't fried and it's

> > just a corrupted file or the like. But if you surf in a thunderstorm and

> > afterwards your internet connection is gone (and it isn't your isp), your

> > modem is fried. Lightning doesn't come down the line and just bugger a

> > couple of files.

> >

> >

> > Shane

> >

> >

> > Maddogcf7 wrote:

> >> I have Charter high speed connected to my Windows ME. Last Friday we

> >> had thunderstorms and I have completely lost my internet service. My

> >> modem is still receiving signal, but my computer and modem will not

> >> connect. Charter has tried to help, but to no avail, especially since

> >> I'm using USB cable. My computer is not even showing an IP address

> >> now and I'm stuck. I have to have this thing going and can't

> >> presently afford a new one. Any suggestions?

> >

> >

>

>

>

[Guest Heather]

Re: Loss of internet service.

 

If it was a halfway decent surge protector and not one of those $10 bar

ones, you can test it to see if it works. They are supposed to hold 15

to 20 minutes of power, so disconnect it from the wall socket and plug a

small lamp into it and turn it on. If there is light, it is still

working. If there isn't, it died and probably some of your cpu parts.

 

Unfortunately, none of them give any indication that they have taken a

hit and *died for your computer*.....(that is one of Heirloom's

descriptions)

 

Cheers....Heather

 

"Maddogcf7" <Maddogcf7@discussions.microsoft.com> wrote in message

news:168D3330-1095-4898-B90F-26103B6515C2@microsoft.com...

> The computer just happened to be on when the t-storms passed through.

> BTW,

> there is a surge protector on this thing and everything works. The

> only thing

> that is amiss is my internet connection. I did reset the computer to a

> prior

> date and I've tried other things, to no avail. I am not a computer

> genius and

> have completely hit a wall. I appreciate the responses, guys. I truly

> believe

> this is a computer issue and not modem related though.

>

> "Mart" wrote:

>

>> Although I wouldn't disagree with your reply Shane, Maddogcf7 might

>> first

>> wish to consider the following :-

>>

>> ASS-U-M(E)ing the th'orms didn't physically damage your modem, have

>> you

>> tried running System Restore and rolling-back to 'last Thursday'?

>>

>> You could also try uninstalling your modem (and associated software)

>> and

>> then re-install it. The th'orms *might* have corrupted files on your

>> hard

>> drive. (Try running scandisk to see if there are any errors - if so,

>> take

>> stock and be careful before attempting to 'repair' files, your data

>> *may* be

>> at risk)

>>

>> Then follow Shane's advice. Good luck

>>

>> Mart

>>

>>

>> "Shane" <shanebeatson@gmail.com> wrote in message

>> news:%23kkp2FlwHHA.4588@TK2MSFTNGP05.phx.gbl...

>> > Try another modem. Its usually the modem. Just because it's

>> > receiving a

>> > signal doesn't mean it works 100%. If you can't borrow a modem to

>> > try on

>> > yours, they're pretty cheap (especially if you look in the right

>> > place).

>> >

>> > But, since you're not supposed to go online during a thunderstorm

>> > (but it

>> > is a chance many of us take!), if it turns out you don't bother

>> > with

>> > anti-surge either...well, there are no workarounds for knackered

>> > hardware.

>> > The implication of this post is you hope the modem isn't fried and

>> > it's

>> > just a corrupted file or the like. But if you surf in a

>> > thunderstorm and

>> > afterwards your internet connection is gone (and it isn't your

>> > isp), your

>> > modem is fried. Lightning doesn't come down the line and just

>> > bugger a

>> > couple of files.

>> >

>> >

>> > Shane

>> >

>> >

>> > Maddogcf7 wrote:

>> >> I have Charter high speed connected to my Windows ME. Last Friday

>> >> we

>> >> had thunderstorms and I have completely lost my internet service.

>> >> My

>> >> modem is still receiving signal, but my computer and modem will

>> >> not

>> >> connect. Charter has tried to help, but to no avail, especially

>> >> since

>> >> I'm using USB cable. My computer is not even showing an IP address

>> >> now and I'm stuck. I have to have this thing going and can't

>> >> presently afford a new one. Any suggestions?

>> >

>> >

>>

>>

>>

[Guest Mart]

Re: Loss of internet service.

 

Maddogcf7 wrote :-

> have completely hit a wall. I appreciate the responses, guys. I truly

> believe

> this is a computer issue and not modem related though.

 

and I note that earlier you said that :-

> My modem is still receiving signal, but my computer

> and modem will not connect.

 

That 'signal' may be from your computer and not from line. Some years ago, I

had a th'orm spike which took out the line-side of my modem. The PC reacted

as though there was nothing wrong (except it wouldn't connect!) all looked

correct as far as the PC was concerned, but the line-side had blown

open-circuit.

 

Presuming that you are on dial-up, to check that the modem itself (not the

internet!) is working, try using WinMe's Dialer. Confirm that your modem is

at least connecting to your local exchange and dialling!!

 

Run dialer.exe (note only one L) and confirm that the modem connects to your

line and dials. (NB this is a dialler - NOT a call handler utility).

Dial your own number, give it a couple of seconds and then lift your

telephone

handset and listen for the engaged signal.

 

If dialling tone remains and dialer.exe does not connect, then your modem

has probably fried. As previously suggested, substitution is the next step.

 

Mart

 

 

 

"Maddogcf7" <Maddogcf7@discussions.microsoft.com> wrote in message

news:168D3330-1095-4898-B90F-26103B6515C2@microsoft.com...

> The computer just happened to be on when the t-storms passed through. BTW,

> there is a surge protector on this thing and everything works. The only

> thing

> that is amiss is my internet connection. I did reset the computer to a

> prior

> date and I've tried other things, to no avail. I am not a computer genius

> and

> have completely hit a wall. I appreciate the responses, guys. I truly

> believe

> this is a computer issue and not modem related though.

>

> "Mart" wrote:

>

>> Although I wouldn't disagree with your reply Shane, Maddogcf7 might first

>> wish to consider the following :-

>>

>> ASS-U-M(E)ing the th'orms didn't physically damage your modem, have you

>> tried running System Restore and rolling-back to 'last Thursday'?

>>

>> You could also try uninstalling your modem (and associated software) and

>> then re-install it. The th'orms *might* have corrupted files on your hard

>> drive. (Try running scandisk to see if there are any errors - if so, take

>> stock and be careful before attempting to 'repair' files, your data *may*

>> be

>> at risk)

>>

>> Then follow Shane's advice. Good luck

>>

>> Mart

>>

>>

>> "Shane" <shanebeatson@gmail.com> wrote in message

>> news:%23kkp2FlwHHA.4588@TK2MSFTNGP05.phx.gbl...

>> > Try another modem. Its usually the modem. Just because it's receiving a

>> > signal doesn't mean it works 100%. If you can't borrow a modem to try

>> > on

>> > yours, they're pretty cheap (especially if you look in the right

>> > place).

>> >

>> > But, since you're not supposed to go online during a thunderstorm (but

>> > it

>> > is a chance many of us take!), if it turns out you don't bother with

>> > anti-surge either...well, there are no workarounds for knackered

>> > hardware.

>> > The implication of this post is you hope the modem isn't fried and it's

>> > just a corrupted file or the like. But if you surf in a thunderstorm

>> > and

>> > afterwards your internet connection is gone (and it isn't your isp),

>> > your

>> > modem is fried. Lightning doesn't come down the line and just bugger a

>> > couple of files.

>> >

>> >

>> > Shane

>> >

>> >

>> > Maddogcf7 wrote:

>> >> I have Charter high speed connected to my Windows ME. Last Friday we

>> >> had thunderstorms and I have completely lost my internet service. My

>> >> modem is still receiving signal, but my computer and modem will not

>> >> connect. Charter has tried to help, but to no avail, especially since

>> >> I'm using USB cable. My computer is not even showing an IP address

>> >> now and I'm stuck. I have to have this thing going and can't

>> >> presently afford a new one. Any suggestions?

>> >

>> >

>>

>>

>>

[Guest Shane]

Re: Loss of internet service.

 

Mart, he's on USB cable.

 

Shane

 

Mart wrote:

> Maddogcf7 wrote :-

>

>> have completely hit a wall. I appreciate the responses, guys. I truly

>> believe

>> this is a computer issue and not modem related though.

>

> and I note that earlier you said that :-

>

>> My modem is still receiving signal, but my computer

>> and modem will not connect.

>

> That 'signal' may be from your computer and not from line. Some years

> ago, I had a th'orm spike which took out the line-side of my modem.

> The PC reacted as though there was nothing wrong (except it wouldn't

> connect!) all looked correct as far as the PC was concerned, but the

> line-side had blown open-circuit.

>

> Presuming that you are on dial-up, to check that the modem itself

> (not the internet!) is working, try using WinMe's Dialer. Confirm

> that your modem is at least connecting to your local exchange and

> dialling!!

> Run dialer.exe (note only one L) and confirm that the modem connects

> to your line and dials. (NB this is a dialler - NOT a call handler

> utility). Dial your own number, give it a couple of seconds and then lift

> your

> telephone

> handset and listen for the engaged signal.

>

> If dialling tone remains and dialer.exe does not connect, then your

> modem has probably fried. As previously suggested, substitution is

> the next step.

> Mart

>

>

>

> "Maddogcf7" <Maddogcf7@discussions.microsoft.com> wrote in message

> news:168D3330-1095-4898-B90F-26103B6515C2@microsoft.com...

>> The computer just happened to be on when the t-storms passed

>> through. BTW, there is a surge protector on this thing and

>> everything works. The only thing

>> that is amiss is my internet connection. I did reset the computer to

>> a prior

>> date and I've tried other things, to no avail. I am not a computer

>> genius and

>> have completely hit a wall. I appreciate the responses, guys. I truly

>> believe

>> this is a computer issue and not modem related though.

>>

>> "Mart" wrote:

>>

>>> Although I wouldn't disagree with your reply Shane, Maddogcf7 might

>>> first wish to consider the following :-

>>>

>>> ASS-U-M(E)ing the th'orms didn't physically damage your modem, have

>>> you tried running System Restore and rolling-back to 'last

>>> Thursday'? You could also try uninstalling your modem (and associated

>>> software) and then re-install it. The th'orms *might* have

>>> corrupted files on your hard drive. (Try running scandisk to see if

>>> there are any errors - if so, take stock and be careful before

>>> attempting to 'repair' files, your data *may* be

>>> at risk)

>>>

>>> Then follow Shane's advice. Good luck

>>>

>>> Mart

>>>

>>>

>>> "Shane" <shanebeatson@gmail.com> wrote in message

>>> news:%23kkp2FlwHHA.4588@TK2MSFTNGP05.phx.gbl...

>>>> Try another modem. Its usually the modem. Just because it's

>>>> receiving a signal doesn't mean it works 100%. If you can't borrow

>>>> a modem to try on

>>>> yours, they're pretty cheap (especially if you look in the right

>>>> place).

>>>>

>>>> But, since you're not supposed to go online during a thunderstorm

>>>> (but it

>>>> is a chance many of us take!), if it turns out you don't bother

>>>> with anti-surge either...well, there are no workarounds for

>>>> knackered hardware.

>>>> The implication of this post is you hope the modem isn't fried and

>>>> it's just a corrupted file or the like. But if you surf in a

>>>> thunderstorm and

>>>> afterwards your internet connection is gone (and it isn't your

>>>> isp), your

>>>> modem is fried. Lightning doesn't come down the line and just

>>>> bugger a couple of files.

>>>>

>>>>

>>>> Shane

>>>>

>>>>

>>>> Maddogcf7 wrote:

>>>>> I have Charter high speed connected to my Windows ME. Last Friday

>>>>> we had thunderstorms and I have completely lost my internet

>>>>> service. My modem is still receiving signal, but my computer and

>>>>> modem will not connect. Charter has tried to help, but to no

>>>>> avail, especially since I'm using USB cable. My computer is not

>>>>> even showing an IP address now and I'm stuck. I have to have this

>>>>> thing going and can't presently afford a new one. Any

>>>>> suggestions?

[Guest Heirloom]

Re: Loss of internet service.

 

Just out of curiosity, how many lights do you have on your modem????

Should be one for the "cable", the "pc", "data", a "test" lamp and a "power"

lamp (most cable modems have these). You should have a steady lamp on the

cable and pc lamps, a flickering lamp on the data, the test lamp will not

come on unless you power off the modem for a minute or so and then reapply

power and, of course, the power lamp should be on steady if power is getting

to the modem.

 

Look in your modem manual, it should tell you how to put the modem address

in your browser and make sure your computer is communicating with the

modem.....there should be set up and test procedures noted, as well.

 

Also, you may have lost your IP addy, have you been into ipconfig and

looked for your IP address or tried to release and renew it??? Maybe the

following sites might help if nothing above does:

 

http://homepage.ntlworld.com/robin.d.h.walker/cmtips/ipaddr.html

http://www.cablemodemhelp.com/

 

Heirloom, old and hope that helps

 

BTW, if, as Heather mentioned, you are using one of those power strip, surge

protectors.........no offense, but, most of them are not even worth taking

up space in your garbage. Bite the bullet and get a good backup UPS

(uninterruptable power supply, APC makes some good ones and they even cover

any damage to your system!!).

 

 

"Shane" <shanebeatson@gmail.com> wrote in message

news:%232cGKfmwHHA.3796@TK2MSFTNGP04.phx.gbl...

> Mart, he's on USB cable.

>

> Shane

>

> Mart wrote:

>> Maddogcf7 wrote :-

>>

>>> have completely hit a wall. I appreciate the responses, guys. I truly

>>> believe

>>> this is a computer issue and not modem related though.

>>

>> and I note that earlier you said that :-

>>

>>> My modem is still receiving signal, but my computer

>>> and modem will not connect.

>>

>> That 'signal' may be from your computer and not from line. Some years

>> ago, I had a th'orm spike which took out the line-side of my modem.

>> The PC reacted as though there was nothing wrong (except it wouldn't

>> connect!) all looked correct as far as the PC was concerned, but the

>> line-side had blown open-circuit.

>>

>> Presuming that you are on dial-up, to check that the modem itself

>> (not the internet!) is working, try using WinMe's Dialer. Confirm

>> that your modem is at least connecting to your local exchange and

>> dialling!!

>> Run dialer.exe (note only one L) and confirm that the modem connects

>> to your line and dials. (NB this is a dialler - NOT a call handler

>> utility). Dial your own number, give it a couple of seconds and then lift

>> your

>> telephone

>> handset and listen for the engaged signal.

>>

>> If dialling tone remains and dialer.exe does not connect, then your

>> modem has probably fried. As previously suggested, substitution is

>> the next step.

>> Mart

>>

>>

>>

>> "Maddogcf7" <Maddogcf7@discussions.microsoft.com> wrote in message

>> news:168D3330-1095-4898-B90F-26103B6515C2@microsoft.com...

>>> The computer just happened to be on when the t-storms passed

>>> through. BTW, there is a surge protector on this thing and

>>> everything works. The only thing

>>> that is amiss is my internet connection. I did reset the computer to

>>> a prior

>>> date and I've tried other things, to no avail. I am not a computer

>>> genius and

>>> have completely hit a wall. I appreciate the responses, guys. I truly

>>> believe

>>> this is a computer issue and not modem related though.

>>>

>>> "Mart" wrote:

>>>

>>>> Although I wouldn't disagree with your reply Shane, Maddogcf7 might

>>>> first wish to consider the following :-

>>>>

>>>> ASS-U-M(E)ing the th'orms didn't physically damage your modem, have

>>>> you tried running System Restore and rolling-back to 'last

>>>> Thursday'? You could also try uninstalling your modem (and associated

>>>> software) and then re-install it. The th'orms *might* have

>>>> corrupted files on your hard drive. (Try running scandisk to see if

>>>> there are any errors - if so, take stock and be careful before

>>>> attempting to 'repair' files, your data *may* be

>>>> at risk)

>>>>

>>>> Then follow Shane's advice. Good luck

>>>>

>>>> Mart

>>>>

>>>>

>>>> "Shane" <shanebeatson@gmail.com> wrote in message

>>>> news:%23kkp2FlwHHA.4588@TK2MSFTNGP05.phx.gbl...

>>>>> Try another modem. Its usually the modem. Just because it's

>>>>> receiving a signal doesn't mean it works 100%. If you can't borrow

>>>>> a modem to try on

>>>>> yours, they're pretty cheap (especially if you look in the right

>>>>> place).

>>>>>

>>>>> But, since you're not supposed to go online during a thunderstorm

>>>>> (but it

>>>>> is a chance many of us take!), if it turns out you don't bother

>>>>> with anti-surge either...well, there are no workarounds for

>>>>> knackered hardware.

>>>>> The implication of this post is you hope the modem isn't fried and

>>>>> it's just a corrupted file or the like. But if you surf in a

>>>>> thunderstorm and

>>>>> afterwards your internet connection is gone (and it isn't your

>>>>> isp), your

>>>>> modem is fried. Lightning doesn't come down the line and just

>>>>> bugger a couple of files.

>>>>>

>>>>>

>>>>> Shane

>>>>>

>>>>>

>>>>> Maddogcf7 wrote:

>>>>>> I have Charter high speed connected to my Windows ME. Last Friday

>>>>>> we had thunderstorms and I have completely lost my internet

>>>>>> service. My modem is still receiving signal, but my computer and

>>>>>> modem will not connect. Charter has tried to help, but to no

>>>>>> avail, especially since I'm using USB cable. My computer is not

>>>>>> even showing an IP address now and I'm stuck. I have to have this

>>>>>> thing going and can't presently afford a new one. Any

>>>>>> suggestions?

>

>

[Guest Mart]

Re: Loss of internet service.

 

Ooops! .. missed that one Shane <g>

 

However, it still doesn't stop him from being zapped.

 

Try HL's more detailed advice.

 

Mart

 

 

"Shane" <shanebeatson@gmail.com> wrote in message

news:%232cGKfmwHHA.3796@TK2MSFTNGP04.phx.gbl...

> Mart, he's on USB cable.

>

> Shane

>

<snipped>

[Guest Shane]

Re: Loss of internet service.

 

Mart wrote:

> Ooops! .. missed that one Shane <g>

>

> However, it still doesn't stop him from being zapped.

>

 

My own feeling is that the odds against it being fried are so slim - and if

he seriously depends on the connection - he should replace the modem post

haste and not waste any more time hoping against hope that a thunderstorm

did anything less. If he seriously depends on internet access, that is, as

we're given to believe. There aren't many situations in which one can depend

upon internet access while being so poor as to be unable to replace a modem.

 

I hope it can be fixed! I like being proven wrong. There's nothing better in

this life than learning. And I certainly don't know everything. But if I was

a gambler, I'd put money on this requiring a new modem. So if Maddogcf7 'has

to have this going' (owtte), pursuing the unlikely is counterproductive.

 

We'll see, though!

 

Shane

[Guest Heirloom]

Re: Loss of internet service.

 

Oh, I'm with you, Shane. Were I putting money on this one, I would be

betting on the modem being 'toast.' But, the hints I provided only take a

minute, he could do that while his car is cooling down for the trip to Wally

World (you probably don't have those in England, then again, maybe you do!)

Heirloom, old and hope it's just a lost IP

addy

 

"Shane" <shanebeatson@gmail.com> wrote in message

news:OhNPkvnwHHA.5008@TK2MSFTNGP05.phx.gbl...

> Mart wrote:

>> Ooops! .. missed that one Shane <g>

>>

>> However, it still doesn't stop him from being zapped.

>>

>

> My own feeling is that the odds against it being fried are so slim - and

> if he seriously depends on the connection - he should replace the modem

> post haste and not waste any more time hoping against hope that a

> thunderstorm did anything less. If he seriously depends on internet

> access, that is, as we're given to believe. There aren't many situations

> in which one can depend upon internet access while being so poor as to be

> unable to replace a modem.

>

> I hope it can be fixed! I like being proven wrong. There's nothing better

> in this life than learning. And I certainly don't know everything. But if

> I was a gambler, I'd put money on this requiring a new modem. So if

> Maddogcf7 'has to have this going' (owtte), pursuing the unlikely is

> counterproductive.

>

> We'll see, though!

>

> Shane

>

[Guest Shane]

Re: Loss of internet service.

 

'Wally' is a derogatory description of someone here. H. As in said with

exasperation 'What a wally!' So it'd be pretty amusing if we had them here!

<vbg> Kind of hope we do!

 

 

Shane

 

 

Heirloom wrote:

> Oh, I'm with you, Shane. Were I putting money on this one, I would

> be betting on the modem being 'toast.' But, the hints I provided

> only take a minute, he could do that while his car is cooling down

> for the trip to Wally World (you probably don't have those in

> England, then again, maybe you do!)

> Heirloom, old and hope it's just a lost IP addy

>

> "Shane" <shanebeatson@gmail.com> wrote in message

> news:OhNPkvnwHHA.5008@TK2MSFTNGP05.phx.gbl...

>> Mart wrote:

>>> Ooops! .. missed that one Shane <g>

>>>

>>> However, it still doesn't stop him from being zapped.

>>>

>>

>> My own feeling is that the odds against it being fried are so slim -

>> and if he seriously depends on the connection - he should replace

>> the modem post haste and not waste any more time hoping against hope

>> that a thunderstorm did anything less. If he seriously depends on

>> internet access, that is, as we're given to believe. There aren't

>> many situations in which one can depend upon internet access while

>> being so poor as to be unable to replace a modem.

>>

>> I hope it can be fixed! I like being proven wrong. There's nothing

>> better in this life than learning. And I certainly don't know

>> everything. But if I was a gambler, I'd put money on this requiring

>> a new modem. So if Maddogcf7 'has to have this going' (owtte),

>> pursuing the unlikely is counterproductive.

>>

>> We'll see, though!

>>

>> Shane

[Guest Joan Archer]

Re: Loss of internet service.

 

<ROFL>

Joan

 

 

Shane wrote:

> 'Wally' is a derogatory description of someone here. H. As in said

> with exasperation 'What a wally!' So it'd be pretty amusing if we had

> them here! <vbg> Kind of hope we do!

>

>

> Shane

>

>

> Heirloom wrote:

>> Oh, I'm with you, Shane. Were I putting money on this one, I would

>> be betting on the modem being 'toast.' But, the hints I provided

>> only take a minute, he could do that while his car is cooling down

>> for the trip to Wally World (you probably don't have those in

>> England, then again, maybe you do!)

>> Heirloom, old and hope it's just a lost IP addy

>>

[Guest Heather]

Re: Loss of internet service.

 

I think it means "Walmart"......unfortunately we have them here as well.

I refuse to shop in one.

 

Figgs

 

"Shane" <shanebeatson@gmail.com> wrote in message

news:ufNkK9uwHHA.2432@TK2MSFTNGP04.phx.gbl...

> 'Wally' is a derogatory description of someone here. H. As in said

> with exasperation 'What a wally!' So it'd be pretty amusing if we had

> them here! <vbg> Kind of hope we do!

>

>

> Shane

>

>

> Heirloom wrote:

>> Oh, I'm with you, Shane. Were I putting money on this one, I would

>> be betting on the modem being 'toast.' But, the hints I provided

>> only take a minute, he could do that while his car is cooling down

>> for the trip to Wally World (you probably don't have those in

>> England, then again, maybe you do!)

>> Heirloom, old and hope it's just a lost IP addy

>>

>> "Shane" <shanebeatson@gmail.com> wrote in message

>> news:OhNPkvnwHHA.5008@TK2MSFTNGP05.phx.gbl...

>>> Mart wrote:

>>>> Ooops! .. missed that one Shane <g>

>>>>

>>>> However, it still doesn't stop him from being zapped.

>>>>

>>>

>>> My own feeling is that the odds against it being fried are so slim -

>>> and if he seriously depends on the connection - he should replace

>>> the modem post haste and not waste any more time hoping against hope

>>> that a thunderstorm did anything less. If he seriously depends on

>>> internet access, that is, as we're given to believe. There aren't

>>> many situations in which one can depend upon internet access while

>>> being so poor as to be unable to replace a modem.

>>>

>>> I hope it can be fixed! I like being proven wrong. There's nothing

>>> better in this life than learning. And I certainly don't know

>>> everything. But if I was a gambler, I'd put money on this requiring

>>> a new modem. So if Maddogcf7 'has to have this going' (owtte),

>>> pursuing the unlikely is counterproductive.

>>>

>>> We'll see, though!

>>>

>>> Shane

>

>

[Guest Heirloom]

Re: Loss of internet service.

 

Ok Figgs, just for you............

"on his way to Needless Markup"..........howzat???

Heirloom, old and I refuse to shop at Neiman

Marcus

 

"Heather" <figgyd@nospam.invalid> wrote in message

news:eR8XEPwwHHA.5108@TK2MSFTNGP03.phx.gbl...

>I think it means "Walmart"......unfortunately we have them here as well. I

>refuse to shop in one.

>

> Figgs

>

> "Shane" <shanebeatson@gmail.com> wrote in message

> news:ufNkK9uwHHA.2432@TK2MSFTNGP04.phx.gbl...

>> 'Wally' is a derogatory description of someone here. H. As in said with

>> exasperation 'What a wally!' So it'd be pretty amusing if we had them

>> here! <vbg> Kind of hope we do!

>>

>>

>> Shane

>>

>>

>> Heirloom wrote:

>>> Oh, I'm with you, Shane. Were I putting money on this one, I would

>>> be betting on the modem being 'toast.' But, the hints I provided

>>> only take a minute, he could do that while his car is cooling down

>>> for the trip to Wally World (you probably don't have those in

>>> England, then again, maybe you do!)

>>> Heirloom, old and hope it's just a lost IP addy

>>>

>>> "Shane" <shanebeatson@gmail.com> wrote in message

>>> news:OhNPkvnwHHA.5008@TK2MSFTNGP05.phx.gbl...

>>>> Mart wrote:

>>>>> Ooops! .. missed that one Shane <g>

>>>>>

>>>>> However, it still doesn't stop him from being zapped.

>>>>>

>>>>

>>>> My own feeling is that the odds against it being fried are so slim -

>>>> and if he seriously depends on the connection - he should replace

>>>> the modem post haste and not waste any more time hoping against hope

>>>> that a thunderstorm did anything less. If he seriously depends on

>>>> internet access, that is, as we're given to believe. There aren't

>>>> many situations in which one can depend upon internet access while

>>>> being so poor as to be unable to replace a modem.

>>>>

>>>> I hope it can be fixed! I like being proven wrong. There's nothing

>>>> better in this life than learning. And I certainly don't know

>>>> everything. But if I was a gambler, I'd put money on this requiring

>>>> a new modem. So if Maddogcf7 'has to have this going' (owtte),

>>>> pursuing the unlikely is counterproductive.

>>>>

>>>> We'll see, though!

>>>>

>>>> Shane

>>

>>

>

>

[Guest cattanack@yahoo.com]

Re: Loss of internet service.

 

 

Heirloom wrote:

> Just out of curiosity, how many lights do you have on your modem????

> Should be one for the "cable", the "pc", "data", a "test" lamp and a "power"

> lamp (most cable modems have these). You should have a steady lamp on the

> cable and pc lamps, a flickering lamp on the data, the test lamp will not

> come on unless you power off the modem for a minute or so and then reapply

> power and, of course, the power lamp should be on steady if power is getting

> to the modem.

>

> Look in your modem manual, it should tell you how to put the modem address

> in your browser and make sure your computer is communicating with the

> modem.....there should be set up and test procedures noted, as well.

>

> Also, you may have lost your IP addy, have you been into ipconfig and

> looked for your IP address or tried to release and renew it???

 

I might be mistaken but I believe it's msconfig to release.

[Guest cattanack@yahoo.com]

Re: Loss of internet service.

 

 

Maddogcf7 wrote:

> The computer just happened to be on when the t-storms passed through. BTW,

> there is a surge protector on this thing and everything works. The only thing

> that is amiss is my internet connection. I did reset the computer to a prior

> date and I've tried other things, to no avail. I am not a computer genius and

> have completely hit a wall. I appreciate the responses, guys. I truly believe

> this is a computer issue and not modem related though.

>

Not sure of routers use usb I don't think so but reset the router if

applicable.

 

Do you have a network card? Do you have a section of cat 5 cable that

likely came with the modem.

 

Try that method by removing the USB cable and using the cat 5 from the

modem to the network card.

 

If you don't have a network card then you can likely get one for about

$5.00

[Guest Heather]

Re: Loss of internet service.

 

Sorry......you are mistaken. Heirloom was right. Msconfig just brings

up a box with Startup, and 4 or 5 other tabs. I am using XP and can

never remember what the command is for the IP release, grin.

 

Heather

<cattanack@yahoo.com> wrote in message

news:1184550201.687396.54300@n2g2000hse.googlegroups.com...

>

> Heirloom wrote:

>> Also, you may have lost your IP addy, have you been into ipconfig

>> and

>> looked for your IP address or tried to release and renew it???

>

> I might be mistaken but I believe it's msconfig to release.

>