Guest bwilliamp Posted July 9, 2007 Posted July 9, 2007 I bought this all in one the other day and the printer works without problems. Having problems with the scanner though. When I turn it on I get Cannot install this hardware An error occurred during the installation of the device The required section was not found in the INF. I've tried using different ports & cables and re-installing One weird thing I've now found out is that when I goto the scanners & camera section in control panel, when I select "Add Device" nothing happens. Anyone out there have a clue? Thank you
Guest Bob I Posted July 9, 2007 Posted July 9, 2007 Re: Cannon MP600 - Scanner problems The installation of these "AIO" devices typically require that the Setup disk is run BEFORE the PC ever sees the the device on the end of the cable. I suggest you uninstall it in Device Manager, UNplug it from the PC, and then follow the manufacturers installation instructions step by step. bwilliamp wrote: > I bought this all in one the other day and the printer works without problems. > Having problems with the scanner though. > When I turn it on I get > > Cannot install this hardware > An error occurred during the installation of the device > The required section was not found in the INF. > > I've tried using different ports & cables and re-installing > > One weird thing I've now found out is that when I goto the scanners & camera > section in control panel, when I select "Add Device" nothing happens. > > Anyone out there have a clue? > > Thank you
Guest bwilliamp Posted July 9, 2007 Posted July 9, 2007 Re: Cannon MP600 - Scanner problems Thx for the reply Bob. I've done everything and I now think it's my installation of XP. I hooked a new digital camera up and it won't recognize. Still won't allow me to Add new device under scanners & camera. I don't wanna re-install XP. Anyone else have a clue? Thank you "Bob I" wrote: > The installation of these "AIO" devices typically require that the Setup > disk is run BEFORE the PC ever sees the the device on the end of the > cable. I suggest you uninstall it in Device Manager, UNplug it from the > PC, and then follow the manufacturers installation instructions step by > step. > > bwilliamp wrote: > > > I bought this all in one the other day and the printer works without problems. > > Having problems with the scanner though. > > When I turn it on I get > > > > Cannot install this hardware > > An error occurred during the installation of the device > > The required section was not found in the INF. > > > > I've tried using different ports & cables and re-installing > > > > One weird thing I've now found out is that when I goto the scanners & camera > > section in control panel, when I select "Add Device" nothing happens. > > > > Anyone out there have a clue? > > > > Thank you > >
Guest Bob I Posted July 10, 2007 Posted July 10, 2007 Re: Cannon MP600 - Scanner problems Try a Repair install first? http://michaelstevenstech.com/XPrepairinstall.htm bwilliamp wrote: > Thx for the reply Bob. > > I've done everything and I now think it's my installation of XP. I hooked a > new digital camera up and it won't recognize. Still won't allow me to Add new > device under scanners & camera. > > I don't wanna re-install XP. > Anyone else have a clue? > > Thank you > > > "Bob I" wrote: > > >>The installation of these "AIO" devices typically require that the Setup >>disk is run BEFORE the PC ever sees the the device on the end of the >>cable. I suggest you uninstall it in Device Manager, UNplug it from the >>PC, and then follow the manufacturers installation instructions step by >>step. >> >>bwilliamp wrote: >> >> >>>I bought this all in one the other day and the printer works without problems. >>>Having problems with the scanner though. >>>When I turn it on I get >>> >>>Cannot install this hardware >>>An error occurred during the installation of the device >>>The required section was not found in the INF. >>> >>>I've tried using different ports & cables and re-installing >>> >>>One weird thing I've now found out is that when I goto the scanners & camera >>>section in control panel, when I select "Add Device" nothing happens. >>> >>>Anyone out there have a clue? >>> >>>Thank you >> >>
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