Cannot Copy/Paste or move files on 2000 Server.

[Guest Mr Happy]

We have a windows 2000 server with SP4 and all the latest patches

running Citrix Metaframe XP.

 

The problem is rather odd, here is a scenario: I had a zip file I

wanted to extract and move to the Desktop. I created a folder named

tools. I extracted the files to a directory where I wanted to keep

them for future use. I then tried to copy the files from that folder

to the tools folder on the desktop. When I try to move the files I

get no error it just doesn't happen. I could however extract the

files from WinZip to that same folder instead of moving them there

through explorer.

 

 

Now for the odd part. I can go to another server and access the

hidden share \\computername\C$. From another computers explorer I

can

move any files I want to without any problems. I can also open a

command prompt and copy or move files with no problem. I tried

renaming the Explorer.exe to Explorer.old then extracted the

Explorer.ex_ from the 2000 Server installation CD. I then Rebooted

the server, but still have the same problems

 

 

I was talking to a Microsoft Technician who was also flabbergasted by

this but he talked to some colleagues who told him this was a known

bug and that there is a KB article on the fix. I have not been able

to find this KB article and feel I am just searching with the wrong

parameters.

 

If anyone could help with this it would be greatly appreciated.

[Guest Mr Happy]

Re: Cannot Copy/Paste or move files on 2000 Server.

 

We contacted Microsoft and opened a ticket on the issue. After

several hours we got it fixed.

 

First there was a KB article that was on their very issue which had a

file to download and replace some possible corrupted system files.

However the KB article has not yet been released to the public and

event the package file was password protected. The rep wouldn't give

me the password. This alone didn't fix the issue. We also had to

remove and reinstall Internet explorer. After doing this all copy and

paste issues were resolved.

 

The sever is a Citrix server and is only really used for email and as

a file server of sorts. No one used the Internet explorer on the

server so it wasn't ever noticed that there was a problem with it

until we tried to setup a support session directly from the server for

Microsoft.

[Guest Mr Happy]

Re: Cannot Copy/Paste or move files on 2000 Server.

 

We tried reapplying the SP4 earlier but it didn't seem to work. Since

I got absolutely no replies from this post, I figure I better put the

answer out there for the future. Maybee it will help someone else.

 

We contacted Microsoft and opened a ticket on the issue. After

several hours we got it fixed.

 

First there was a KB article that was on their very issue which had a

file to download and replace some possible corrupted system files.

However the KB article has not yet been released to the public and

event the package file was password protected. The rep wouldn't give

me the password. This alone didn't fix the issue. We also had to

remove and reinstall Internet explorer. After doing this all copy and

paste issues were resolved.

 

The sever is a Citrix server and is only really used for email and as

a file server of sorts. No one used the Internet explorer on the

server so it wasn't ever noticed that there was a problem with it

until we tried to setup a support session directly from the server for

Microsoft

[Guest Robert L. \(MS-MVP\)]

Re: Cannot Copy/Paste or move files on 2000 Server.

 

Thank you for the tip.

 

--

Bob Lin, MS-MVP, MCSE & CNE

Networking, Internet, Routing, VPN Troubleshooting on

http://www.ChicagoTech.net

How to Setup Windows, Network, VPN & Remote Access on

http://www.HowToNetworking.com

 

 

"Mr Happy" <cdollar@gmail.com> wrote in message

news:1193413808.230429.178790@v3g2000hsg.googlegroups.com...

> We tried reapplying the SP4 earlier but it didn't seem to work. Since

> I got absolutely no replies from this post, I figure I better put the

> answer out there for the future. Maybee it will help someone else.

>

> We contacted Microsoft and opened a ticket on the issue. After

> several hours we got it fixed.

>

> First there was a KB article that was on their very issue which had a

> file to download and replace some possible corrupted system files.

> However the KB article has not yet been released to the public and

> event the package file was password protected. The rep wouldn't give

> me the password. This alone didn't fix the issue. We also had to

> remove and reinstall Internet explorer. After doing this all copy and

> paste issues were resolved.

>

> The sever is a Citrix server and is only really used for email and as

> a file server of sorts. No one used the Internet explorer on the

> server so it wasn't ever noticed that there was a problem with it

> until we tried to setup a support session directly from the server for

> Microsoft

>