Ad-aware

July 10, 2007

Well, it's been weeks now. I've e-mailed them twice asking how I'm supposed

to acquire my copy of Ad-aware Plus as per my 2000 purchase that included

lifetime updates. I've had initial acknowledgment of both e-mails but no

further response. I shall henceforth consider Lavasoft to have become a new

Symantec - their products don't work and they don't give a puck about their

customers. I shall assume they have decided lifetime updates promised in the

early days was a mistake. I expect that in court they will try to argue that

Ad-aware 2007 is a different product - and, indeed, that that is why they

named it so!

I shall spread the word that they - like Symantec - are not the sort of

company it's wise to trust your valuables with! Of course, it doesn't seem

to hurt Symantec - which is what the cynical puckers will be counting on.

Like with NAV and NIS there're always plenty of mugs who will argue that

it's the best product on the market! Plenty of customers for the medicine

show!

Shane

July 10, 2007

Re: Ad-aware

Shocks, another bummer!!!...

When will it end??? <H>.

"Shane" <shanebeatson@gmail.com> wrote in message

news:ex%23ZmlwwHHA.3364@TK2MSFTNGP02.phx.gbl...

> Well, it's been weeks now. I've e-mailed them twice asking how I'm

supposed

> to acquire my copy of Ad-aware Plus as per my 2000 purchase that included

> lifetime updates. I've had initial acknowledgment of both e-mails but no

> further response. I shall henceforth consider Lavasoft to have become a

new

> Symantec - their products don't work and they don't give a puck about

their

> customers. I shall assume they have decided lifetime updates promised in

the

> early days was a mistake. I expect that in court they will try to argue

that

> Ad-aware 2007 is a different product - and, indeed, that that is why they

> named it so!

>

> I shall spread the word that they - like Symantec - are not the sort of

> company it's wise to trust your valuables with! Of course, it doesn't seem

> to hurt Symantec - which is what the cynical puckers will be counting on.

> Like with NAV and NIS there're always plenty of mugs who will argue that

> it's the best product on the market! Plenty of customers for the medicine

> show!

>

> Shane

>

July 11, 2007

Re: Ad-aware

Check out the Adaware Support Forums. There are plenty people who have

similarly purchased the lifetime upgrade since year 2000 and wondering the

same things. The recommendations there alternatively suggest you contact

Element 5 folks if you purchased your original Adaware that way. The

chatter in the forums also seems to indicate that some of the user records

got lost in the transfer to their new system or something like that. The

key is to be persistent and be prepared to prove original purchase.

From what I gather in the forums, many are not pleased with the new Adaware

2007 and the manner it operates as a fulltime realtime server over the net.

"Shane" <shanebeatson@gmail.com> wrote..

> Well, it's been weeks now. I've e-mailed them twice asking how I'm

> supposed to acquire my copy of Ad-aware Plus as per my 2000 purchase that

> included lifetime updates. I've had initial acknowledgment of both e-mails

> but no further response. I shall henceforth..

> I shall spread the word that they - like Symantec - are not the sort of

> company it's wise to trust your valuables with! Of course, it doesn't seem

> to hurt Symantec - which is what the cynical puckers will be counting on.

> Like with NAV and NIS there're always plenty of mugs who will argue that

> it's the best product on the market! Plenty of customers for the medicine

> show!

July 11, 2007

Re: Ad-aware

Ogg wrote:

> Check out the Adaware Support Forums. There are plenty people who have

> similarly purchased the lifetime upgrade since year 2000 and wondering the

> same things. The recommendations there alternatively suggest you contact

> Element 5 folks if you purchased your original Adaware that way. The

> chatter in the forums also seems to indicate that some of the user records

> got lost in the transfer to their new system or something like that. The

> key is to be persistent and be prepared to prove original purchase.

>

> From what I gather in the forums, many are not pleased with the new Adaware

> 2007 and the manner it operates as a fulltime realtime server over the net.

I'm thinking of uninstalling it. It never finds anything.

Alias

>

> "Shane" <shanebeatson@gmail.com> wrote..

>> Well, it's been weeks now. I've e-mailed them twice asking how I'm

>> supposed to acquire my copy of Ad-aware Plus as per my 2000 purchase that

>> included lifetime updates. I've had initial acknowledgment of both e-mails

>> but no further response. I shall henceforth..

>

>> I shall spread the word that they - like Symantec - are not the sort of

>> company it's wise to trust your valuables with! Of course, it doesn't seem

>> to hurt Symantec - which is what the cynical puckers will be counting on.

>> Like with NAV and NIS there're always plenty of mugs who will argue that

>> it's the best product on the market! Plenty of customers for the medicine

>> show!

>

July 11, 2007

Re: Ad-aware

+1 on everything in the thread..........

Heirloom, old and don't need anymore headaches

"Alias" <aka@maskedandanonymous.info> wrote in message

news:ufFpSr1wHHA.4612@TK2MSFTNGP04.phx.gbl...

> Ogg wrote:

>> Check out the Adaware Support Forums. There are plenty people who have

>> similarly purchased the lifetime upgrade since year 2000 and wondering

>> the same things. The recommendations there alternatively suggest you

>> contact Element 5 folks if you purchased your original Adaware that way.

>> The chatter in the forums also seems to indicate that some of the user

>> records got lost in the transfer to their new system or something like

>> that. The key is to be persistent and be prepared to prove original

>> purchase.

>>

>> From what I gather in the forums, many are not pleased with the new

>> Adaware 2007 and the manner it operates as a fulltime realtime server

>> over the net.

>

> I'm thinking of uninstalling it. It never finds anything.

>

> Alias

>>

>> "Shane" <shanebeatson@gmail.com> wrote..

>>> Well, it's been weeks now. I've e-mailed them twice asking how I'm

>>> supposed to acquire my copy of Ad-aware Plus as per my 2000 purchase

>>> that

>>> included lifetime updates. I've had initial acknowledgment of both

>>> e-mails

>>> but no further response. I shall henceforth..

>>

>>> I shall spread the word that they - like Symantec - are not the sort of

>>> company it's wise to trust your valuables with! Of course, it doesn't

>>> seem

>>> to hurt Symantec - which is what the cynical puckers will be counting

>>> on.

>>> Like with NAV and NIS there're always plenty of mugs who will argue that

>>> it's the best product on the market! Plenty of customers for the

>>> medicine

>>> show!

>>

July 11, 2007

Re: Ad-aware

Ogg wrote:

> Check out the Adaware Support Forums. There are plenty people who

> have similarly purchased the lifetime upgrade since year 2000 and

> wondering the same things. The recommendations there alternatively

> suggest you contact Element 5 folks if you purchased your original

> Adaware that way. The chatter in the forums also seems to indicate

> that some of the user records got lost in the transfer to their new

> system or something like that. The key is to be persistent and be

> prepared to prove original purchase.

> From what I gather in the forums, many are not pleased with the new

> Adaware 2007 and the manner it operates as a fulltime realtime server

> over the net.

Hadn't noticed that. I installed the Personal version - weeks ago now! - and

more or less immediately uninstalled it. Particularly given the build or its

definitions immediately had issues. But my position was to judge it on my

Plus build - and judge Lavasoft, for instance, if after releasing a flawed

product they supply me, a long-time registered user, with my copy and tell

me it's 'great!' and it turns out to be flawed also. Boy will I judge them

for that! Except that not only don't I have it, frankly all I have is

silence (which in my book is suspicious in itself).

I'm not really surprised there are other problems - and the one you mention

is a dreadful one for an anti-spyware tool!

I have contacted Element 55 - and have done so almost every time a new build

has come out: I've had to get on to them and ask how I get my copy. In fact

I haven't been notified rather than have to chase it up, since Element 5

took it over, When it was a small operation of Swedes in Germany (as far as

I could tell!) it was efficient, friendly and considerate. Having said that,

when I have been in touch with Element 5 over the years they have been

themselves polite, friendly and the fact that I had to contact them

notwithstanding, efficient too! Except that last one is virtually

meaningless, at least in the cold, hard world of business.

I really did not expect to be apparently ignored. But I will not be treated

that way. I have - of course - proven original purchase many times over the

years and what I sent them this time was their communication to *me* from

the SE release in which they told me when I registered, what e-mail I used

and what the order no. was. I sent them this information this time around,

copy/pasted from their communication and including the sig of their

colleague who provided the above information. They have had this.

Persistence can only be the key *if* anyone has actually received their

copy. Do you know that to have happened? Otherwise I think Class Action will

be the key.

Shane

July 11, 2007

Re: Ad-aware

Alias wrote:

> Ogg wrote:

>> Check out the Adaware Support Forums. There are plenty people who

>> have similarly purchased the lifetime upgrade since year 2000 and

>> wondering the same things. The recommendations there alternatively

>> suggest you contact Element 5 folks if you purchased your original

>> Adaware that way. The chatter in the forums also seems to indicate

>> that some of the user records got lost in the transfer to their new

>> system or something like that. The key is to be persistent and be

>> prepared to prove original purchase. From what I gather in the forums,

>> many are not pleased with the new

>> Adaware 2007 and the manner it operates as a fulltime realtime

>> server over the net.

>

> I'm thinking of uninstalling it. It never finds anything.

>

And notice how much it's being hyped? Just like Norton in fact. Does anyone

here believe Ad-aware 2007 is as popular as it's being claimed? Or maybe

they're just quoting the rent-a-review mags who always make Symantec

products out to be A1 too. Either way it's BS. By the hype alone we know

that Lavasoft is itself BS these days.

Reckon I'll have to write this up as a readable argument, put it on my

webpage and spread the link. It's time their name reflected what they've

become.

Shane

July 11, 2007

Re: Ad-aware

I'm sure we all know 55 is a typo!

Shane, aka Sh-sh-sh-sh-shane

Shane wrote:

> Ogg wrote:

>> Check out the Adaware Support Forums. There are plenty people who

>> have similarly purchased the lifetime upgrade since year 2000 and

>> wondering the same things. The recommendations there alternatively

>> suggest you contact Element 5 folks if you purchased your original

>> Adaware that way. The chatter in the forums also seems to indicate

>> that some of the user records got lost in the transfer to their new

>> system or something like that. The key is to be persistent and be

>> prepared to prove original purchase.

>> From what I gather in the forums, many are not pleased with the new

>> Adaware 2007 and the manner it operates as a fulltime realtime server

>> over the net.

>

> Hadn't noticed that. I installed the Personal version - weeks ago

> now! - and more or less immediately uninstalled it. Particularly

> given the build or its definitions immediately had issues. But my

> position was to judge it on my Plus build - and judge Lavasoft, for

> instance, if after releasing a flawed product they supply me, a

> long-time registered user, with my copy and tell me it's 'great!' and

> it turns out to be flawed also. Boy will I judge them for that!

> Except that not only don't I have it, frankly all I have is silence

> (which in my book is suspicious in itself).

> I'm not really surprised there are other problems - and the one you

> mention is a dreadful one for an anti-spyware tool!

>

> I have contacted Element 55 - and have done so almost every time a

> new build has come out: I've had to get on to them and ask how I get

> my copy. In fact I haven't been notified rather than have to chase it

> up, since Element 5 took it over, When it was a small operation of

> Swedes in Germany (as far as I could tell!) it was efficient,

> friendly and considerate. Having said that, when I have been in touch

> with Element 5 over the years they have been themselves polite,

> friendly and the fact that I had to contact them notwithstanding,

> efficient too! Except that last one is virtually meaningless, at

> least in the cold, hard world of business.

> I really did not expect to be apparently ignored. But I will not be

> treated that way. I have - of course - proven original purchase many

> times over the years and what I sent them this time was their

> communication to *me* from the SE release in which they told me when

> I registered, what e-mail I used and what the order no. was. I sent

> them this information this time around, copy/pasted from their

> communication and including the sig of their colleague who provided

> the above information. They have had this.

> Persistence can only be the key *if* anyone has actually received

> their copy. Do you know that to have happened? Otherwise I think

> Class Action will be the key.

>

> Shane

July 11, 2007

Re: Ad-aware

> Or maybe they're just quoting the rent-a-review mags who

> always make Symantec products out to be A1 too

PC Pro arrived this morning (can it really be the September edition??) and

has a rudimentary review of AV apps. Of the 13 analysed, Norton somehow

managed to come in at No. 11 just beating OneCare and with Panda trailing

last. Whilst I was not surprised to see Kaspersky rated No 1 it was

interesting to see that AntiVir was 3rd and AVG free 5th.

--

Mike

Shane <shanebeatson@gmail.com> wrote:

> And notice how much it's being hyped? Just like Norton in fact. Does

> anyone here believe Ad-aware 2007 is as popular as it's being

> claimed? Or maybe they're just quoting the rent-a-review mags who

> always make Symantec products out to be A1 too. Either way it's BS.

> By the hype alone we know that Lavasoft is itself BS these days.

>

> Reckon I'll have to write this up as a readable argument, put it on my

> webpage and spread the link. It's time their name reflected what

> they've become.

July 16, 2007

Re: Ad-aware

Mike M wrote:

>> Or maybe they're just quoting the rent-a-review mags who

>> always make Symantec products out to be A1 too

>

> PC Pro arrived this morning (can it really be the September

> edition??) and has a rudimentary review of AV apps. Of the 13

> analysed, Norton somehow managed to come in at No. 11 just beating

> OneCare and with Panda trailing last. Whilst I was not surprised to

> see Kaspersky rated No 1 it was interesting to see that AntiVir was

> 3rd and AVG free 5th.

Gawd 'elpus! Mind you I've found myself thinking it was winter this summer!

Yet I see Fairford was apparently a success. The Thunderbirds, especially.

But I remember seeing the Lightnings doing their 'going ballistic' party

piece and dissappearing into cloud about two hundred feet up! There've been

some spectacular roars from above the clouds today but I didn't see as much

as a contrail!

Meanwhile, I set Server 2008 up. Interesting. I actually have 'Aero' up and

running now and am getting my first look at 'Vista' beyond a sneer as I walk

past row upon row of it in the computer stores. So far I'm mostly getting

fed up with Explorer acting like an internet browser. Ish. I haven't seen an

Up button yet, just the Back button, which I'm getting fed up moving to. Now

I'm using Alt - <up arrow> which kind of seems to defeat the purpose.

Anyway, none of the trad AVs instal because they think I'm actually running

a corporate server. Be nice if they'd just ask. I tried AntiVir, but it

wouldn't install. atm the only AV 'solution' I have running is Windows

Defender! I even tried installing NAV 2005! (I hope you weren't swallowing

when you read that). In the name of beta testing, I hasten to add!

There is some good stuff, such as the nVidia Vista driver that installs no

prob and gives the widescreen resolution I'm already used to. Most of the

important stuff has Vista drivers which install in this one just fine. Seems

funny to suddenly have all those pretty icons. I guess a lot of work went

into those. Meanwhile TweakUI XP doesn't install but 1.33 does - and runs,

probably as well on that as on Millennium! And - again - the schemes from 9x

can be imported into it just as in XP and you can have not only the ME

version of the Classic theme, you can have manipulate those hidden settings

such as border thicknesses, still!

I didn't think the degree of Vista eye candy available in this, would be.

It's a Server, for Chrissake!

Shane

>

>> And notice how much it's being hyped? Just like Norton in fact. Does

>> anyone here believe Ad-aware 2007 is as popular as it's being

>> claimed? Or maybe they're just quoting the rent-a-review mags who

>> always make Symantec products out to be A1 too. Either way it's BS.

>> By the hype alone we know that Lavasoft is itself BS these days.

>>

>> Reckon I'll have to write this up as a readable argument, put it on

>> my webpage and spread the link. It's time their name reflected what

>> they've become.

July 16, 2007

Re: Ad-aware

Does Server 2008 even have Aero? Surely not? Or have they put it in the

recent CTP build but if so I wonder why since most servers need only the

most rudimentary of graphics and often run headless.

> I didn't think the degree of Vista eye candy available in this, would

> be. It's a Server, for Chrissake!

OK, they must have changed something. I wonder why?

--

Mike

Shane <shanebeatson@gmail.com> wrote:

> Gawd 'elpus! Mind you I've found myself thinking it was winter this

> summer! Yet I see Fairford was apparently a success. The

> Thunderbirds, especially. But I remember seeing the Lightnings doing

> their 'going ballistic' party piece and dissappearing into cloud

> about two hundred feet up! There've been some spectacular roars from

> above the clouds today but I didn't see as much as a contrail!

>

> Meanwhile, I set Server 2008 up. Interesting. I actually have 'Aero'

> up and running now and am getting my first look at 'Vista' beyond a

> sneer as I walk past row upon row of it in the computer stores. So

> far I'm mostly getting fed up with Explorer acting like an internet

> browser. Ish. I haven't seen an Up button yet, just the Back button,

> which I'm getting fed up moving to. Now I'm using Alt - <up arrow>

> which kind of seems to defeat the purpose.

> Anyway, none of the trad AVs instal because they think I'm actually

> running a corporate server. Be nice if they'd just ask. I tried

> AntiVir, but it wouldn't install. atm the only AV 'solution' I have

> running is Windows Defender! I even tried installing NAV 2005! (I

> hope you weren't swallowing when you read that). In the name of beta

> testing, I hasten to add!

> There is some good stuff, such as the nVidia Vista driver that

> installs no prob and gives the widescreen resolution I'm already used

> to. Most of the important stuff has Vista drivers which install in

> this one just fine. Seems funny to suddenly have all those pretty

> icons. I guess a lot of work went into those. Meanwhile TweakUI XP

> doesn't install but 1.33 does - and runs, probably as well on that as

> on Millennium! And - again - the schemes from 9x can be imported into

> it just as in XP and you can have not only the ME version of the

> Classic theme, you can have manipulate those hidden settings such as

> border thicknesses, still!

> I didn't think the degree of Vista eye candy available in this, would

> be. It's a Server, for Chrissake!

July 17, 2007

Re: Ad-aware

Mike M wrote:

> Does Server 2008 even have Aero? Surely not? Or have they put it in

> the recent CTP build but if so I wonder why since most servers need

> only the most rudimentary of graphics and often run headless.

>

>> I didn't think the degree of Vista eye candy available in this, would

>> be. It's a Server, for Chrissake!

>

> OK, they must have changed something. I wonder why?

>

I just glimpsed as I scrolled through some directory via a browse box, or

long list of search results (in Agent Ransack, which runs fine) - I forget

what precisely else I glimpsed it whilst doing, but I saw a folder called

'Aero'. I got the idea it was empty, but perhaps I just didn't realise (and

it was a browse dialogue) that I was looking at it via a filter and as there

were none of that file type in there it just looked empty. I was busy so

didn't look into it further at that stage - though I certainly intended to

come back and investigate! Then I found an option to add components

(classified in a way I'm unfamiliar with - and so have forgotten) including

for the Desktop. It certainly looked as though it was to do with eye candy!

I chose four modules (?) from a selection of maybe a dozen and it then set

them up. It took quite a time. I get the idea the entire DVD was copied to

the disk - though it happened quickly if so! But maybe it downloaded this

stuff. Then it rebooted and continued, though not for much longer. It

appears to have installed the likes of Windows Mail and a photo slide and a

number of items of this ilk. And among them was Aero! First listed in the

Themes applet as the Vista theme. I selected that - but as I'd already

reverted to as many 'Classic' features as I could, I had to reverse those

before I could see that it was indeed Aero. Also, I'd downloaded a .gadget

sidebar thing - just to see what it was. But at first nothing happened.

D-clicked it. Nothing. After installing Aero it suddenly came to life, as

though the file association came with it!

As for why I suppose the DVD was copied to the HDD: first inkling was when I

copied it to D, along with the XP disc and the Office discs etc, then went

into the registry to point the Source to it and found it pointing to C:

rather than to the DVD drive. And when you consider that first I tried

installing on an 8GB drive and though it did, there was less than 60MB free

space remaining!

Who knows. No doubt the answers will be forthcoming!

Shane

>> Gawd 'elpus! Mind you I've found myself thinking it was winter this

>> summer! Yet I see Fairford was apparently a success. The

>> Thunderbirds, especially. But I remember seeing the Lightnings doing

>> their 'going ballistic' party piece and dissappearing into cloud

>> about two hundred feet up! There've been some spectacular roars from

>> above the clouds today but I didn't see as much as a contrail!

>>

>> Meanwhile, I set Server 2008 up. Interesting. I actually have 'Aero'

>> up and running now and am getting my first look at 'Vista' beyond a

>> sneer as I walk past row upon row of it in the computer stores. So

>> far I'm mostly getting fed up with Explorer acting like an internet

>> browser. Ish. I haven't seen an Up button yet, just the Back button,

>> which I'm getting fed up moving to. Now I'm using Alt - <up arrow>

>> which kind of seems to defeat the purpose.

>> Anyway, none of the trad AVs instal because they think I'm actually

>> running a corporate server. Be nice if they'd just ask. I tried

>> AntiVir, but it wouldn't install. atm the only AV 'solution' I have

>> running is Windows Defender! I even tried installing NAV 2005! (I

>> hope you weren't swallowing when you read that). In the name of beta

>> testing, I hasten to add!

>> There is some good stuff, such as the nVidia Vista driver that

>> installs no prob and gives the widescreen resolution I'm already used

>> to. Most of the important stuff has Vista drivers which install in

>> this one just fine. Seems funny to suddenly have all those pretty

>> icons. I guess a lot of work went into those. Meanwhile TweakUI XP

>> doesn't install but 1.33 does - and runs, probably as well on that as

>> on Millennium! And - again - the schemes from 9x can be imported into

>> it just as in XP and you can have not only the ME version of the

>> Classic theme, you can have manipulate those hidden settings such as

>> border thicknesses, still!

>> I didn't think the degree of Vista eye candy available in this, would

>> be. It's a Server, for Chrissake!

July 17, 2007

Re: Ad-aware

I did mean to add (to the other reply that hasn't shown up yet but

presumably will have by the time you read this!): I've got the XP 64 trial

downloading, so I guess that'll be the one I'm looking at next. Though it

completed just as I looked to see how it was doing! Yesterday I installed

the 64-bit Fedora and verified for my curiosity that my Athlon64 really

works! An iso that my 32-bit XP can't even verify!

I should have a bit of fun looking for 64-bit software!

I nearly downloaded Server 2003, too! Then came over all rational and closed

the page instead.

I did, however, install WFWG3.11 in VPC, just to set it up with the S3 Trio

drivers and get a better display than I can remember ever seeing 3.x on

before. In fact, I wondered if perhaps I'd just become the first person ever

to put 3.x on a widescreen LCD monitor??? And if I was really mad as opposed

to just fashionably so...