IE launching new windows.

[ksw63129]

Whenever I am in Internet Explorer new explore windows are launching automatically. I have run virus scan and spyware removal programs and a registry cleaner but cannot solve the problem. Sometimes it does it when just scrolling through a screen. Any help would be greatly appreciated.

[RandyL]

Hi ksw63129;

 

What version of Windows are you using?

What service packs (SP) have you updated to?

 

Exactly what "type" of windows are opening?

Exactly what "windows" are they?

Exactly which antvirus, spyware and registry cleaning programs were used?

 

Are you using any P2P-Peer to Peer-file downloading programs?

Free music or games etc. type programs?

 

I suspect it might be the Windows Messenger if you haven't updated Windows which will turn it off.

 

I also suspect spyware/adware/ malware/crapware if you are into so called "free stuff". If that is the case then you must "attempt" to uninstall those programs first.

 

Then run reliable cleaner programs. If you have these nasties it may take some effort to remove them but it is possible. But the original offending programs must be removed first.

 

Without more information it is impossible to guess the source of your problem though. Let alone the solution.

 

Post back please;

RandyL

[ksw63129]

I am running XP. The antivirus and spyware are included in my DSL package from ATT. The registry cleaner is CCleaner from Microsoft. They pop us as new Internet Explorer windows. I will check the Windows messenger idea.

[RandyL]

Taken from the AT&T page;

Note: AT&T Worldnet Service does not provide antivirus programs for download.

 

What they appear to offer is email virus scan only. Other security features from AT&T also appear limited in scope. So I suggest that you prepare to do a thorough cleaning and get better security programs.

 

To start with I would install and update an antivurus program. Then run a FULL system scan. If money is a problem try AVG from Grisoft. They have a free version.

 

Next run spyware and adware removal programs. You said you ran CCleaner from Microsoft to clean the registry. CCleaner is not a registry cleaner and is not from Microsoft. It is however a spyware and adware removal program.

 

But I also suggest using Adaware and Spybot. Update them after installing. Then do a COMPLETE system scan. Spybot and Adaware SE Personal are free.

 

Next I would do an online scan for viruses and pests. My personal favorite is Housecall from Trend-Micro. This online scan is free also.

 

If you're lucky this will disinfect your system. Sometimes though these programs need to be run from safe mode. And this could just be the start.

 

NOTE: If you have programs installed on your computer that come bundled with spyware or adware those programs need to be uninstalled first. Otherwise they will reinstall the same crapware after you remove it.

 

Just a few suggestions. Worth a try. It's what I always do first when cleaning a system. Let us know how it goes;

 

RandyL

[ksw63129]

Thanks for the suggestions. I will implement and post the results.