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3-Updates Fail KB928365, KB928366, & KB890830


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Posted

I get these updates that will not install. They (all 3) always fail. Any

ideas?

 

Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)

Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

(KB928366)

Windows Malicious Software Removal Tool - July 2007 (KB890830)

 

Thanks

Guest PA Bear
Posted

Re: 3-Updates Fail KB928365, KB928366, & KB890830

 

See related threads in microsoft.public.windowsupdate newsgroup.

 

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin; DTS-L.org

 

JCO wrote:

> I get these updates that will not install. They (all 3) always fail. Any

> ideas?

>

> Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

> Windows Malicious Software Removal Tool - July 2007 (KB890830)

>

> Thanks

Guest Patty
Posted

Re: 3-Updates Fail KB928365, KB928366, & KB890830

 

On Wed, 11 Jul 2007 15:33:55 -0500, JCO wrote:

> I get these updates that will not install. They (all 3) always fail. Any

> ideas?

>

> Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

> Windows Malicious Software Removal Tool - July 2007 (KB890830)

>

> Thanks

 

All three installed fine for me. However, I was very surprised that the

update for .NET Framework, Version 2.0 (KB928365) installed before the

update for .NET Framework, Version 1.1 Service Pack 1 (KB928366). I would

have thought they would have installed in the opposite order.

 

Patty

Guest Jon Scott
Posted

Re: 3-Updates Fail KB928365, KB928366, & KB890830

 

"Patty" wrote...

> All three installed fine for me. However, I was very surprised that the

> update for .NET Framework, Version 2.0 (KB928365) installed before the

> update for .NET Framework, Version 1.1 Service Pack 1 (KB928366). I would

> have thought they would have installed in the opposite order.

 

 

They're two separately installed frameworks (libraries), so it doesn't

matter what order the updates get installed. There are actually 3 .NET

frameworks: 1.1, 2.0, and 3.0.

 

These are common libraries used by developers to write applications, similar

to VBRuntime libraries for Visual Basic developers. They can write

applications specifically for a .NET version, but the customers must have

the framework installed otherwise their apps won't run.

 

Jon.

Guest Daniel_L
Posted

RE: 3-Updates Fail KB928365, KB928366, & KB890830

 

"JCO" wrote:

> I get these updates that will not install. They (all 3) always fail. Any

> ideas?

>

> Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

> Windows Malicious Software Removal Tool - July 2007 (KB890830)

>

 

"EyeNoZero" wrote:

> This update failed 5 times. I feel like a bad day is coming. Maybe not

> tomorrow..but soon. Total reformat over a weekend.

 

As I painfully learned today, this is a common problem. Free Microsoft

security support has been swamped with phone calls at 866-727-2338.

Fortunately they're being very nice about it and walk you through the steps

to overcome the installation problems for the ,Net 1.1 and .Net 2.0 security

updates issued July 10, 2007. The bizarre nature of this is that tech

support told me that these updates work fine if you do not already have .net

framework 1.1 or .net framework 2.0 installed -- heck, why would you update

them if you don't have them already installed? Such is the joy of dealing

with tech support overseas at 2 a.m. their time.

 

Also you need to keep the 3 versions of .net framework on your computer

(1.1, 2.0, and 3.0) -- they are not cumulative. Different applications

require different versions of .net framework to function.

 

I'll try to repeat their step by step instructions so you don't have to

call. It worked fine on my Windows XP Pro, SP2 computer; it did not work on

my wife' similar computer.

 

Read through them first before you do anything -- especially the caution at

the end.

 

The steps from Microsoft Security Tech Support and from Aaron Stebner's

Weblog at upnet.notlong.com -- Microsoft Tech Support actually took me there

first.

 

(1) Try to perform a standard uninstall of the .net framework for which you

could not install the July 10 security update. Of course, you do this in the

Control Panel's Add-Remove Programs.

 

(2) If this fails to completely remove the .net framework you've targeted,

then you'll want to download the tool from Stebner's Weblog -- this is the

tool that Microsoft Tech Support uses and recommends. The file name is

dotnetfx_cleanup_tool.zip . Unzip the file and run it. You will get to choose

which versions (1.0, 1.1, 2.0) of .net framework you want to uninstall and

clean up. While Mr. Stebner warns against simply uninstalling the .net

frameworks, Microsoft Tech Support had me run this tool without first

attempting the standard uninstall. On my computer this worked just fine.

 

Stebner warns:

There are a couple of very important caveats that you should read before

using this tool to cleanup .NET Framework bits on your machine:

1. You should try to perform a standard uninstall first. This tool is not

designed as a replacement for uninstall, but rather as a last resort for

cases where uninstall or repair did not succeed for unusual reasons.

2. This cleanup tool will delete shared files and registry keys used by

other versions of the .NET Framework. So if you use it, be prepared to repair

or reinstall any other versions of the .NET Framework that are on your

computer to get them to work correctly afterwards

 

Download the tool completely uninstall .net frameworks 1.0, 1.1, and 2.0.

 

(3) Reboot your computer after uninstalling/cleaning up the .net frameworks

you want to remove. NOte that when you restart your computer, any application

that is dependent on a .net framework version that you uninstalled will not

work. Be patient -- they'll work once you've reinstalled the appropriate .net

framework(s).

 

(4) Run Windows Update - custom. It should show all of the .net frameworks

not currently installed on your computer. Now you have probably not worried

about .net framework 3.0 since there was no security update for it. But there

is a regular update for it. You will probably find these .net frameworks

under "High Priority," but more likely under "Software, Optional." You can

download ALL of the .net frameworks and updates that are visible to you here

-- 1.1, 2.0, 3.0.

 

(5) After they've installed, reboot your computer.

 

(6) Now, the .net framework 1.1 that you just installed includes the latest

security update (Microsoft made this change today, July 12, 2007). You should

NOT try to install that update. So you should go back to Microsoft Update,

choose custom, and if it shows the .net framework 1.1 security pack update

tell Microsoft Update not to show it any more. Apparently Microsoft Update

thinks you didn't install it because it was built into the 1.1 that you just

installed.

 

(7) If you uninstalled .net framework 2.0, you should have been able to

reinstall it via Microsoft update. If it did not show up in Microsoft update,

you can track it down online via a search engine or at Microsoft.com and

download it and install it manually.

 

CAUTION. Frankly, you would be most prudent to clone your hard drive before

running these updates -- just to give yourself some protection. On my wife's

Windows XP Pro, SP2 computer, the .net framework 1.1 reinstall did not take

and I could not install it because I started getting Runtime errors from the

Microsoft Visual C++ RunTime Library. So I had to revert to a clone after

copying all the data (the D partition) to the clone's D partition.

Posted

RE: 3-Updates Fail KB928365, KB928366, & KB890830

 

This fixed mine.....

 

" Basically, get the dotnetfx.exe (v1.1 or 2.0) and extract the file. You'll

see a netfx.exe file, now download the windows update manually and run it,

when it asks to browse for the file just navigate to the extracted netfx.exe

and you're good to go."

 

 

 

"Daniel_L" wrote:

 

> As I painfully learned today, this is a common problem. Free Microsoft

> security support has been swamped with phone calls at 866-727-2338.

> Fortunately they're being very nice about it and walk you through the steps

> to overcome the installation problems for the ,Net 1.1 and .Net 2.0 security

> updates issued July 10, 2007. The bizarre nature of this is that tech

> support told me that these updates work fine if you do not already have .net

> framework 1.1 or .net framework 2.0 installed -- heck, why would you update

> them if you don't have them already installed? Such is the joy of dealing

> with tech support overseas at 2 a.m. their time.

>

> Also you need to keep the 3 versions of .net framework on your computer

> (1.1, 2.0, and 3.0) -- they are not cumulative. Different applications

> require different versions of .net framework to function.

>

> I'll try to repeat their step by step instructions so you don't have to

> call. It worked fine on my Windows XP Pro, SP2 computer; it did not work on

> my wife' similar computer.

>

> Read through them first before you do anything -- especially the caution at

> the end.

>

> The steps from Microsoft Security Tech Support and from Aaron Stebner's

> Weblog at upnet.notlong.com -- Microsoft Tech Support actually took me there

> first.

>

> (1) Try to perform a standard uninstall of the .net framework for which you

> could not install the July 10 security update. Of course, you do this in the

> Control Panel's Add-Remove Programs.

>

> (2) If this fails to completely remove the .net framework you've targeted,

> then you'll want to download the tool from Stebner's Weblog -- this is the

> tool that Microsoft Tech Support uses and recommends. The file name is

> dotnetfx_cleanup_tool.zip . Unzip the file and run it. You will get to choose

> which versions (1.0, 1.1, 2.0) of .net framework you want to uninstall and

> clean up. While Mr. Stebner warns against simply uninstalling the .net

> frameworks, Microsoft Tech Support had me run this tool without first

> attempting the standard uninstall. On my computer this worked just fine.

>

> Stebner warns:

> There are a couple of very important caveats that you should read before

> using this tool to cleanup .NET Framework bits on your machine:

> 1. You should try to perform a standard uninstall first. This tool is not

> designed as a replacement for uninstall, but rather as a last resort for

> cases where uninstall or repair did not succeed for unusual reasons.

> 2. This cleanup tool will delete shared files and registry keys used by

> other versions of the .NET Framework. So if you use it, be prepared to repair

> or reinstall any other versions of the .NET Framework that are on your

> computer to get them to work correctly afterwards

>

> Download the tool completely uninstall .net frameworks 1.0, 1.1, and 2.0.

>

> (3) Reboot your computer after uninstalling/cleaning up the .net frameworks

> you want to remove. NOte that when you restart your computer, any application

> that is dependent on a .net framework version that you uninstalled will not

> work. Be patient -- they'll work once you've reinstalled the appropriate .net

> framework(s).

>

> (4) Run Windows Update - custom. It should show all of the .net frameworks

> not currently installed on your computer. Now you have probably not worried

> about .net framework 3.0 since there was no security update for it. But there

> is a regular update for it. You will probably find these .net frameworks

> under "High Priority," but more likely under "Software, Optional." You can

> download ALL of the .net frameworks and updates that are visible to you here

> -- 1.1, 2.0, 3.0.

>

> (5) After they've installed, reboot your computer.

>

> (6) Now, the .net framework 1.1 that you just installed includes the latest

> security update (Microsoft made this change today, July 12, 2007). You should

> NOT try to install that update. So you should go back to Microsoft Update,

> choose custom, and if it shows the .net framework 1.1 security pack update

> tell Microsoft Update not to show it any more. Apparently Microsoft Update

> thinks you didn't install it because it was built into the 1.1 that you just

> installed.

>

> (7) If you uninstalled .net framework 2.0, you should have been able to

> reinstall it via Microsoft update. If it did not show up in Microsoft update,

> you can track it down online via a search engine or at Microsoft.com and

> download it and install it manually.

>

> CAUTION. Frankly, you would be most prudent to clone your hard drive before

> running these updates -- just to give yourself some protection. On my wife's

> Windows XP Pro, SP2 computer, the .net framework 1.1 reinstall did not take

> and I could not install it because I started getting Runtime errors from the

> Microsoft Visual C++ RunTime Library. So I had to revert to a clone after

> copying all the data (the D partition) to the clone's D partition.

  • 2 weeks later...
Posted

Re: 3-Updates Fail KB928365, KB928366, & KB890830

 

I finally got all the updates on my computer.

 

Basically I uninstalled all .NetFrame (All Versions). Prior to that, I had

download all versions to my computer.

This includes:

1 DotNetFrame 1.0

2 DotNetFrame 1 sp3

3 DotNetFrame 1.1

4 DotNetFrame 1.1 sp1

5 DotNetFrame 2.0

6 DotNet Compact Frame 2 sp1

7 DotNetFrame 3.0

 

Microsoft puts out a CleanUp Tool that I installed. However, when I tried

to run it, it came up with a list of 33 application installed on my computer

that it says may not work properly after the cleanup tool runs. Of course,

after reading this, I did not run the clean up tool. Fortunately, I was

able to install all of the .NetFrame stuff from my downloads. Then I went

thru the updates to get 2-updates that I did not have.

 

Anyway, all is working great now.

 

I saved all of the .NetFrame (Crap) installations because I know I will have

to do the exact same thing again... each time another stupid update come

out. I'm sick of these updates, but at least my problems are solved for a

month or so (until the next update).

"PA Bear" <PABearMVP@gmail.com> wrote in message

news:uCjl$u$wHHA.4476@TK2MSFTNGP06.phx.gbl...

> See related threads in microsoft.public.windowsupdate newsgroup.

>

> Start a free Windows Update support incident request:

> https://support.microsoft.com/oas/default.aspx?gprid=6527

> --

> ~Robear Dyer (PA Bear)

> MS MVP-Windows (IE, OE, Security, Shell/User)

> AumHa VSOP & Admin; DTS-L.org

>

> JCO wrote:

>> I get these updates that will not install. They (all 3) always fail.

>> Any

>> ideas?

>>

>> Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)

>> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

>> (KB928366)

>> Windows Malicious Software Removal Tool - July 2007 (KB890830)

>>

>> Thanks

>

Guest Ron Boetger
Posted

Re: 3-Updates Fail KB928365, KB928366, & KB890830

 

Where can I get this tool? I don't knwo of Stebner

 

Thanks

 

 

 

On Thu, 12 Jul 2007 17:10:02 -0700, Daniel_L

<DanielL@discussions.microsoft.com> wrote:

>"JCO" wrote:

>

>> I get these updates that will not install. They (all 3) always fail. Any

>> ideas?

>>

>> Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)

>> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

>> (KB928366)

>> Windows Malicious Software Removal Tool - July 2007 (KB890830)

>>

>

>"EyeNoZero" wrote:

>

>> This update failed 5 times. I feel like a bad day is coming. Maybe not

>> tomorrow..but soon. Total reformat over a weekend.

>

>As I painfully learned today, this is a common problem. Free Microsoft

>security support has been swamped with phone calls at 866-727-2338.

>Fortunately they're being very nice about it and walk you through the steps

>to overcome the installation problems for the ,Net 1.1 and .Net 2.0 security

>updates issued July 10, 2007. The bizarre nature of this is that tech

>support told me that these updates work fine if you do not already have .net

>framework 1.1 or .net framework 2.0 installed -- heck, why would you update

>them if you don't have them already installed? Such is the joy of dealing

>with tech support overseas at 2 a.m. their time.

>

>Also you need to keep the 3 versions of .net framework on your computer

>(1.1, 2.0, and 3.0) -- they are not cumulative. Different applications

>require different versions of .net framework to function.

>

>I'll try to repeat their step by step instructions so you don't have to

>call. It worked fine on my Windows XP Pro, SP2 computer; it did not work on

>my wife' similar computer.

>

>Read through them first before you do anything -- especially the caution at

>the end.

>

>The steps from Microsoft Security Tech Support and from Aaron Stebner's

>Weblog at upnet.notlong.com -- Microsoft Tech Support actually took me there

>first.

>

>(1) Try to perform a standard uninstall of the .net framework for which you

>could not install the July 10 security update. Of course, you do this in the

>Control Panel's Add-Remove Programs.

>

>(2) If this fails to completely remove the .net framework you've targeted,

>then you'll want to download the tool from Stebner's Weblog -- this is the

>tool that Microsoft Tech Support uses and recommends. The file name is

>dotnetfx_cleanup_tool.zip . Unzip the file and run it. You will get to choose

>which versions (1.0, 1.1, 2.0) of .net framework you want to uninstall and

>clean up. While Mr. Stebner warns against simply uninstalling the .net

>frameworks, Microsoft Tech Support had me run this tool without first

>attempting the standard uninstall. On my computer this worked just fine.

>

>Stebner warns:

>There are a couple of very important caveats that you should read before

>using this tool to cleanup .NET Framework bits on your machine:

> 1. You should try to perform a standard uninstall first. This tool is not

>designed as a replacement for uninstall, but rather as a last resort for

>cases where uninstall or repair did not succeed for unusual reasons.

> 2. This cleanup tool will delete shared files and registry keys used by

>other versions of the .NET Framework. So if you use it, be prepared to repair

>or reinstall any other versions of the .NET Framework that are on your

>computer to get them to work correctly afterwards

>

>Download the tool completely uninstall .net frameworks 1.0, 1.1, and 2.0.

>

>(3) Reboot your computer after uninstalling/cleaning up the .net frameworks

>you want to remove. NOte that when you restart your computer, any application

>that is dependent on a .net framework version that you uninstalled will not

>work. Be patient -- they'll work once you've reinstalled the appropriate .net

>framework(s).

>

>(4) Run Windows Update - custom. It should show all of the .net frameworks

>not currently installed on your computer. Now you have probably not worried

>about .net framework 3.0 since there was no security update for it. But there

>is a regular update for it. You will probably find these .net frameworks

>under "High Priority," but more likely under "Software, Optional." You can

>download ALL of the .net frameworks and updates that are visible to you here

>-- 1.1, 2.0, 3.0.

>

>(5) After they've installed, reboot your computer.

>

>(6) Now, the .net framework 1.1 that you just installed includes the latest

>security update (Microsoft made this change today, July 12, 2007). You should

>NOT try to install that update. So you should go back to Microsoft Update,

>choose custom, and if it shows the .net framework 1.1 security pack update

>tell Microsoft Update not to show it any more. Apparently Microsoft Update

>thinks you didn't install it because it was built into the 1.1 that you just

>installed.

>

>(7) If you uninstalled .net framework 2.0, you should have been able to

>reinstall it via Microsoft update. If it did not show up in Microsoft update,

>you can track it down online via a search engine or at Microsoft.com and

>download it and install it manually.

>

>CAUTION. Frankly, you would be most prudent to clone your hard drive before

>running these updates -- just to give yourself some protection. On my wife's

>Windows XP Pro, SP2 computer, the .net framework 1.1 reinstall did not take

>and I could not install it because I started getting Runtime errors from the

>Microsoft Visual C++ RunTime Library. So I had to revert to a clone after

>copying all the data (the D partition) to the clone's D partition.

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