word problem

[Guest John]

I had this problem with one of my computers now it’s on the other. Looking

for some help. When I try to start up word or send a message in outlook I get

a box that looks like something is being uploaded and a message that says

“Word is currently recovering your documents” then another message says “Word

failed to start correctly last time….” Then “Do you want to start in safe

mode?” Is this a Bug, Worm, Virus or something you can help me with? Any help

would be appreciated.

 

Already tried the following;

Open Word:-

 

1]On the Help menu, click Detect and Repair.

 

To restore the program shortcuts to the Windows Start menu, make sure

the Restore my shortcuts while repairing check box is selected.

 

2]Click Start.

 

I also removed XP office and installed it and the problem is still there!??

 

--

Thanks,

 

John

[Guest Tom Willett]

Re: word problem

 

Have you tried asking the experts in the Word newsgroups?

 

"John" <John@discussions.microsoft.com> wrote in message

news:AC799E6B-7938-45C5-939C-C1DBBDE1E4B8@microsoft.com...

|I had this problem with one of my computers now it's on the other. Looking

| for some help. When I try to start up word or send a message in outlook I

get

| a box that looks like something is being uploaded and a message that says

| "Word is currently recovering your documents" then another message says

"Word

| failed to start correctly last time.." Then "Do you want to start in safe

| mode?" Is this a Bug, Worm, Virus or something you can help me with? Any

help

| would be appreciated.

|

| Already tried the following;

| Open Word:-

|

| 1]On the Help menu, click Detect and Repair.

|

| To restore the program shortcuts to the Windows Start menu, make sure

| the Restore my shortcuts while repairing check box is selected.

|

| 2]Click Start.

|

| I also removed XP office and installed it and the problem is still

there!??

|

| --

| Thanks,

|

| John

[Guest Pegasus \(MVP\)]

Re: word problem

 

You asked this same question two hours ago. The recommendation

is still the same - post it in a Word newsgroup because this is where

you will find the Word experts.