disappearing Icons!

> http://forum.avast.com/

http://dts-l.org/goodpost.htm

"Angel" <angel@noway.com> wrote in message

news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

> Hi,

> I just got done working on line and after I got done playing Solitaire, I

> just went past the Icons in bottom left side and all my Icons disappeared!!

> I then went to the start button and all icons are gone!

> What is causing this? It was a surprise, never expected it.

> Angel

>

July 13, 2007

Re: disappearing Icons!

Hi Glee,

Yes, I did the checked Archives and through scan. After it came up with

the Archives could not be scanned, I did the folder thing and closed it. But

I did that the other day and did not expect any after effects to remain.

That is what I am questioning. I also did the through Scan when I first

installed Avast! but not the folder thing. Will I have any more problems

with it? Or is this a one or two time problem? I did not know that this was

a bug to worry about. I only have the Web Shield and Standard Shield and no

skins. I never had skins running. Any solution?

Angel

"glee" <glee29@spamindspring.com> wrote in message

news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

> Did you do a virus scan with Avast, or at least open Avast on-demand

scanner and

> open the dialog box for selecting folders to scan? This is a "known" bug

in Avast

> on Win98 and AFAIK also on WinME. See the recent thread by PCR on the

issue, in

> this group....Subject: "Avast! loses program icons!", posted June 29.

>

> You will also find some info on this in the Avast support forums:

>

> Search the forums and you will find some posts like this:

> http://forum.avast.com/index.php?topic=23914.0

> although the Avast evangelists on the forums have not provided a lot of

help with

> this issue.

> --

> Glen Ventura, MS MVP Shell/User, A+

> http://dts-l.org/goodpost.htm

>

> "Angel" <angel@noway.com> wrote in message

> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

> > Hi,

> > I just got done working on line and after I got done playing

Solitaire, I

> > just went past the Icons in bottom left side and all my Icons

disappeared!!

> > I then went to the start button and all icons are gone!

> > What is causing this? It was a surprise, never expected it.

> > Angel

> >

>

July 13, 2007

Re: disappearing Icons!

Avast has not addressed the issue that I am aware of. It will happen every time you

open the "Open Folder" dialog box, even if you cancel without choosing anything.

You have to reboot to restore the icons, and it deletes the shelliconcache file, so

upon reboot the desktop icons will redraw, and then the file is rebuilt.

It appeared in version 4.7 of Avast, AFAIK. It happens in both Win98 and WinME,

according to forum reports. It appears to erase the icon cache from memory as well

as deleting the shelliconcache file physically.

The Avast "evangelists" on their support forum keep chalking it up to "Win9x poor

management of resources", which sounds a bunch of malarkey. Disabling skins has no

effect....I see no solution except to not use the option to scan specific folders,

or to complain to Avast Support repeatedly and in large numbers, till they heed the

fact that the problem exists, and correct it if possible.

HTH.

--

Glen Ventura, MS MVP Shell/User, A+

http://dts-l.org/goodpost.htm

"Angel" <angel@noway.com> wrote in message

news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

> Hi Glee,

> Yes, I did the checked Archives and through scan. After it came up with

> the Archives could not be scanned, I did the folder thing and closed it. But

> I did that the other day and did not expect any after effects to remain.

> That is what I am questioning. I also did the through Scan when I first

> installed Avast! but not the folder thing. Will I have any more problems

> with it? Or is this a one or two time problem? I did not know that this was

> a bug to worry about. I only have the Web Shield and Standard Shield and no

> skins. I never had skins running. Any solution?

> Angel

>

> "glee" <glee29@spamindspring.com> wrote in message

> news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

>> Did you do a virus scan with Avast, or at least open Avast on-demand

> scanner and

>> open the dialog box for selecting folders to scan? This is a "known" bug

> in Avast

>> on Win98 and AFAIK also on WinME. See the recent thread by PCR on the

> issue, in

>> this group....Subject: "Avast! loses program icons!", posted June 29.

>>

>> You will also find some info on this in the Avast support forums:

>> http://forum.avast.com/

>>

>> Search the forums and you will find some posts like this:

>> http://forum.avast.com/index.php?topic=23914.0

>> although the Avast evangelists on the forums have not provided a lot of

> help with

>> this issue.

>> --

>> Glen Ventura, MS MVP Shell/User, A+

>> http://dts-l.org/goodpost.htm

>>

>> "Angel" <angel@noway.com> wrote in message

>> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

>> > Hi,

>> > I just got done working on line and after I got done playing

> Solitaire, I

>> > just went past the Icons in bottom left side and all my Icons

> disappeared!!

>> > I then went to the start button and all icons are gone!

>> > What is causing this? It was a surprise, never expected it.

>> > Angel

>> >

>>

>

July 13, 2007

Re: disappearing Icons!

Hi Glee,

I was wondering if the thing will keep doing it even if I do not try to

scan the files in Avast! It happened even the time that I did not try to

scan the files. After I had shut down for the night and restarted the

computer the next day. Which equaled 3 times starting up the computer since

I tried to do the file thing.

Angel

"glee" <glee29@spamindspring.com> wrote in message

news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

> Avast has not addressed the issue that I am aware of. It will happen

every time you

> open the "Open Folder" dialog box, even if you cancel without choosing

anything.

> You have to reboot to restore the icons, and it deletes the shelliconcache

file, so

> upon reboot the desktop icons will redraw, and then the file is rebuilt.

>

> It appeared in version 4.7 of Avast, AFAIK. It happens in both Win98 and

WinME,

> according to forum reports. It appears to erase the icon cache from memory

as well

> as deleting the shelliconcache file physically.

>

> The Avast "evangelists" on their support forum keep chalking it up to

"Win9x poor

> management of resources", which sounds a bunch of malarkey. Disabling

skins has no

> effect....I see no solution except to not use the option to scan specific

folders,

> or to complain to Avast Support repeatedly and in large numbers, till they

heed the

> fact that the problem exists, and correct it if possible.

>

> HTH.

> --

> Glen Ventura, MS MVP Shell/User, A+

> http://dts-l.org/goodpost.htm

>

> "Angel" <angel@noway.com> wrote in message

> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

> > Hi Glee,

> > Yes, I did the checked Archives and through scan. After it came up

with

> > the Archives could not be scanned, I did the folder thing and closed it.

But

> > I did that the other day and did not expect any after effects to remain.

> > That is what I am questioning. I also did the through Scan when I first

> > installed Avast! but not the folder thing. Will I have any more problems

> > with it? Or is this a one or two time problem? I did not know that this

was

> > a bug to worry about. I only have the Web Shield and Standard Shield

and no

> > skins. I never had skins running. Any solution?

> > Angel

> >

> > "glee" <glee29@spamindspring.com> wrote in message

> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

> >> Did you do a virus scan with Avast, or at least open Avast on-demand

> > scanner and

> >> open the dialog box for selecting folders to scan? This is a "known"

bug

> > in Avast

> >> on Win98 and AFAIK also on WinME. See the recent thread by PCR on the

> > issue, in

> >> this group....Subject: "Avast! loses program icons!", posted June 29.

> >>

> >> You will also find some info on this in the Avast support forums:

> >> http://forum.avast.com/

> >>

> >> Search the forums and you will find some posts like this:

> >> http://forum.avast.com/index.php?topic=23914.0

> >> although the Avast evangelists on the forums have not provided a lot of

> > help with

> >> this issue.

> >> --

> >> Glen Ventura, MS MVP Shell/User, A+

> >> http://dts-l.org/goodpost.htm

> >>

> >> "Angel" <angel@noway.com> wrote in message

> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

> >> > Hi,

> >> > I just got done working on line and after I got done playing

> > Solitaire, I

> >> > just went past the Icons in bottom left side and all my Icons

> > disappeared!!

> >> > I then went to the start button and all icons are gone!

> >> > What is causing this? It was a surprise, never expected it.

> >> > Angel

> >> >

> >>

> >

>

July 14, 2007

Re: disappearing Icons!

I'm not clear on what you are asking. If you open the Avast on-demand virus scanner

and select Folders in the Areas To Scan section, the dialog opens to 'Select the

areas'. Whether or not you select an area, or cancel, when you close Avast, the

icons will disappear from the Start Menu, the Quick Launch bar, and so forth as

mentioned.

Is this when you are seeing the problem, or are you seeing it at some other time?

Are you stating that you shut down or restarted the computer three times, and

without opening Avast afterwards, the issue with icons still occurred? Or something

else?

--

Glen Ventura, MS MVP Shell/User, A+

http://dts-l.org/goodpost.htm

"Angel" <angel@noway.com> wrote in message

news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

> Hi Glee,

> I was wondering if the thing will keep doing it even if I do not try to

> scan the files in Avast! It happened even the time that I did not try to

> scan the files. After I had shut down for the night and restarted the

> computer the next day. Which equaled 3 times starting up the computer since

> I tried to do the file thing.

> Angel

>

> "glee" <glee29@spamindspring.com> wrote in message

> news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

>> Avast has not addressed the issue that I am aware of. It will happen

> every time you

>> open the "Open Folder" dialog box, even if you cancel without choosing

> anything.

>> You have to reboot to restore the icons, and it deletes the shelliconcache

> file, so

>> upon reboot the desktop icons will redraw, and then the file is rebuilt.

>>

>> It appeared in version 4.7 of Avast, AFAIK. It happens in both Win98 and

> WinME,

>> according to forum reports. It appears to erase the icon cache from memory

> as well

>> as deleting the shelliconcache file physically.

>>

>> The Avast "evangelists" on their support forum keep chalking it up to

> "Win9x poor

>> management of resources", which sounds a bunch of malarkey. Disabling

> skins has no

>> effect....I see no solution except to not use the option to scan specific

> folders,

>> or to complain to Avast Support repeatedly and in large numbers, till they

> heed the

>> fact that the problem exists, and correct it if possible.

>>

>> HTH.

>> --

>> Glen Ventura, MS MVP Shell/User, A+

>> http://dts-l.org/goodpost.htm

>>

>> "Angel" <angel@noway.com> wrote in message

>> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

>> > Hi Glee,

>> > Yes, I did the checked Archives and through scan. After it came up

> with

>> > the Archives could not be scanned, I did the folder thing and closed it.

> But

>> > I did that the other day and did not expect any after effects to remain.

>> > That is what I am questioning. I also did the through Scan when I first

>> > installed Avast! but not the folder thing. Will I have any more problems

>

>> > with it? Or is this a one or two time problem? I did not know that this

> was

>> > a bug to worry about. I only have the Web Shield and Standard Shield

> and no

>> > skins. I never had skins running. Any solution?

>> > Angel

>> >

>> > "glee" <glee29@spamindspring.com> wrote in message

>> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

>> >> Did you do a virus scan with Avast, or at least open Avast on-demand

>> > scanner and

>> >> open the dialog box for selecting folders to scan? This is a "known"

> bug

>> > in Avast

>> >> on Win98 and AFAIK also on WinME. See the recent thread by PCR on the

>> > issue, in

>> >> this group....Subject: "Avast! loses program icons!", posted June 29.

>> >>

>> >> You will also find some info on this in the Avast support forums:

>> >> http://forum.avast.com/

>> >>

>> >> Search the forums and you will find some posts like this:

>> >> http://forum.avast.com/index.php?topic=23914.0

>> >> although the Avast evangelists on the forums have not provided a lot of

>> > help with

>> >> this issue.

>> >> --

>> >> Glen Ventura, MS MVP Shell/User, A+

>> >> http://dts-l.org/goodpost.htm

>> >>

>> >> "Angel" <angel@noway.com> wrote in message

>> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

>> >> > Hi,

>> >> > I just got done working on line and after I got done playing

>> > Solitaire, I

>> >> > just went past the Icons in bottom left side and all my Icons

>> > disappeared!!

>> >> > I then went to the start button and all icons are gone!

>> >> > What is causing this? It was a surprise, never expected it.

>> >> > Angel

>> >> >

>> >>

>> >

>>

>

July 14, 2007

Re: disappearing Icons!

Yes Glee,

I get the same thing even if I do not do a through scan and I only used

the standard one without Archives scan. I have not tried to do the folder

thing since the problem first started. I still get the problem even when I

am done playing solitaire which is furnished with the Windows 98se. What I

want to know is will I continue having problem with the Avast! even if I

only use the Standard Scan? I usually do the scan before I shut down the

computer. Will I have to stop this habit and not scan? It also happened

before I do the scan. Right after I played the solitaire game. I moved the

mouse toward the bottom near the Quick Launch bar the icons disappeared.

Angel

"glee" <glee29@spamindspring.com> wrote in message

news:eeQGGFbxHHA.4840@TK2MSFTNGP04.phx.gbl...

> I'm not clear on what you are asking. If you open the Avast on-demand

virus scanner

> and select Folders in the Areas To Scan section, the dialog opens to

'Select the

> areas'. Whether or not you select an area, or cancel, when you close

Avast, the

> icons will disappear from the Start Menu, the Quick Launch bar, and so

forth as

> mentioned.

>

> Is this when you are seeing the problem, or are you seeing it at some

other time?

> Are you stating that you shut down or restarted the computer three times,

and

> without opening Avast afterwards, the issue with icons still occurred? Or

something

> else?

> --

> Glen Ventura, MS MVP Shell/User, A+

> http://dts-l.org/goodpost.htm

>

> "Angel" <angel@noway.com> wrote in message

> news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

> > Hi Glee,

> > I was wondering if the thing will keep doing it even if I do not try

to

> > scan the files in Avast! It happened even the time that I did not try to

> > scan the files. After I had shut down for the night and restarted the

> > computer the next day. Which equaled 3 times starting up the computer

since

> > I tried to do the file thing.

> > Angel

> >

> > "glee" <glee29@spamindspring.com> wrote in message

> > news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

> >> Avast has not addressed the issue that I am aware of. It will happen

> > every time you

> >> open the "Open Folder" dialog box, even if you cancel without choosing

> > anything.

> >> You have to reboot to restore the icons, and it deletes the

shelliconcache

> > file, so

> >> upon reboot the desktop icons will redraw, and then the file is

rebuilt.

> >>

> >> It appeared in version 4.7 of Avast, AFAIK. It happens in both Win98

and

> > WinME,

> >> according to forum reports. It appears to erase the icon cache from

memory

> > as well

> >> as deleting the shelliconcache file physically.

> >>

> >> The Avast "evangelists" on their support forum keep chalking it up to

> > "Win9x poor

> >> management of resources", which sounds a bunch of malarkey. Disabling

> > skins has no

> >> effect....I see no solution except to not use the option to scan

specific

> > folders,

> >> or to complain to Avast Support repeatedly and in large numbers, till

they

> > heed the

> >> fact that the problem exists, and correct it if possible.

> >>

> >> HTH.

> >> --

> >> Glen Ventura, MS MVP Shell/User, A+

> >> http://dts-l.org/goodpost.htm

> >>

> >> "Angel" <angel@noway.com> wrote in message

> >> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

> >> > Hi Glee,

> >> > Yes, I did the checked Archives and through scan. After it came up

> > with

> >> > the Archives could not be scanned, I did the folder thing and closed

it.

> > But

> >> > I did that the other day and did not expect any after effects to

remain.

> >> > That is what I am questioning. I also did the through Scan when I

first

> >> > installed Avast! but not the folder thing. Will I have any more

problems

> >

> >> > with it? Or is this a one or two time problem? I did not know that

this

> > was

> >> > a bug to worry about. I only have the Web Shield and Standard Shield

> > and no

> >> > skins. I never had skins running. Any solution?

> >> > Angel

> >> >

> >> > "glee" <glee29@spamindspring.com> wrote in message

> >> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

> >> >> Did you do a virus scan with Avast, or at least open Avast on-demand

> >> > scanner and

> >> >> open the dialog box for selecting folders to scan? This is a

"known"

> > bug

> >> > in Avast

> >> >> on Win98 and AFAIK also on WinME. See the recent thread by PCR on

the

> >> > issue, in

> >> >> this group....Subject: "Avast! loses program icons!", posted June

29.

> >> >>

> >> >> You will also find some info on this in the Avast support forums:

> >> >> http://forum.avast.com/

> >> >>

> >> >> Search the forums and you will find some posts like this:

> >> >> http://forum.avast.com/index.php?topic=23914.0

> >> >> although the Avast evangelists on the forums have not provided a lot

of

> >> > help with

> >> >> this issue.

> >> >> --

> >> >> Glen Ventura, MS MVP Shell/User, A+

> >> >> http://dts-l.org/

> >> >> http://dts-l.org/goodpost.htm

> >> >>

> >> >> "Angel" <angel@noway.com> wrote in message

> >> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

> >> >> > Hi,

> >> >> > I just got done working on line and after I got done playing

> >> > Solitaire, I

> >> >> > just went past the Icons in bottom left side and all my Icons

> >> > disappeared!!

> >> >> > I then went to the start button and all icons are gone!

> >> >> > What is causing this? It was a surprise, never expected it.

> >> >> > Angel

> >> >> >

> >> >>

> >> >

> >>

> >

>

July 14, 2007

Re: disappearing Icons!

Angel wrote:

| Yes Glee,

| I get the same thing even if I do not do a through scan and I

| only used the standard one without Archives scan. I have not tried to

| do the folder thing since the problem first started. I still get the

| problem even when I am done playing solitaire which is furnished with

| the Windows 98se. What I want to know is will I continue having

| problem with the Avast! even if I only use the Standard Scan? I

| usually do the scan before I shut down the computer. Will I have to

| stop this habit and not scan? It also happened before I do the scan.

| Right after I played the solitaire game. I moved the mouse toward the

| bottom near the Quick Launch bar the icons disappeared. Angel

The problem GOES AWAY with a reboot. It won't come back, UNTIL you use

the Folder Selection button (or any Browse button in avast!) again.

(It's possible to scan selected folders or drives by R-Clkng them in

Explorer, instead of using the main avast! interface. And you really

don't need to use avast!'s Browse buttons much.)

Are you using a shortcut to reboot? Better reboot this way, if you want

to regenerate icons...

"START button, Shut Down, Reboot"

Here's the full story as glee & cquirke tell it, but usually you don't

need to do all this...

(1) "Control Panel, Display, Appearance tab".

(2) Select "Icon" in the Item dropdown menu.

(3) Change the Icon size by one pixel, & Apply.

(4) Change it back to original size, & Apply.

(5) "START button, Shut Down, Restart".

(Do not use a shortcut to Restart.)

Now, you should have a new ShellIconCache with one reboot & never

needing to delete it or to enter Safe Mode.

If you don't have your icons back after that, it must be something else

at fault.

| "glee" <glee29@spamindspring.com> wrote in message

| news:eeQGGFbxHHA.4840@TK2MSFTNGP04.phx.gbl...

|> I'm not clear on what you are asking. If you open the Avast

|> on-demand virus scanner and select Folders in the Areas To Scan

|> section, the dialog opens to 'Select the areas'. Whether or not you

|> select an area, or cancel, when you close Avast, the icons will

|> disappear from the Start Menu, the Quick Launch bar, and so forth as

|> mentioned.

|>

|> Is this when you are seeing the problem, or are you seeing it at

|> some other time? Are you stating that you shut down or restarted the

|> computer three times, and without opening Avast afterwards, the

|> issue with icons still occurred? Or something else?

|> --

|> Glen Ventura, MS MVP Shell/User, A+

|> http://dts-l.org/

|> http://dts-l.org/goodpost.htm

|>

|> "Angel" <angel@noway.com> wrote in message

|> news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

|> > Hi Glee,

|> > I was wondering if the thing will keep doing it even if I do not

|> > try to scan the files in Avast! It happened even the time that I

|> > did not try to scan the files. After I had shut down for the night

|> > and restarted the computer the next day. Which equaled 3 times

|> > starting up the computer since I tried to do the file thing.

|> > Angel

|> >

|> > "glee" <glee29@spamindspring.com> wrote in message

|> > news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

|> >> Avast has not addressed the issue that I am aware of. It will

|> >> happen every time you open the "Open Folder" dialog box, even if

|> >> you cancel without choosing anything. You have to reboot to

|> >> restore the icons, and it deletes the shelliconcache file, so

|> >> upon reboot the desktop icons will redraw, and then the file is

|> >> rebuilt.

|> >>

|> >> It appeared in version 4.7 of Avast, AFAIK. It happens in both

|> >> Win98 and WinME, according to forum reports. It appears to erase

|> >> the icon cache from memory as well as deleting the shelliconcache

|> >> file physically.

|> >>

|> >> The Avast "evangelists" on their support forum keep chalking it

|> >> up to "Win9x poor management of resources", which sounds a bunch

|> >> of malarkey. Disabling skins has no effect....I see no solution

|> >> except to not use the option to scan specific folders, or to

|> >> complain to Avast Support repeatedly and in large numbers, till

|> >> they heed the fact that the problem exists, and correct it if

|> >> possible.

|> >>

|> >> HTH.

|> >> --

|> >> Glen Ventura, MS MVP Shell/User, A+

|> >> http://dts-l.org/

|> >> http://dts-l.org/goodpost.htm

|> >>

|> >> "Angel" <angel@noway.com> wrote in message

|> >> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

|> >> > Hi Glee,

|> >> > Yes, I did the checked Archives and through scan. After it

|> >> > came up with the Archives could not be scanned, I did the

|> >> > folder thing and closed it. But I did that the other day and

|> >> > did not expect any after effects to remain. That is what I am

|> >> > questioning. I also did the through Scan when I first installed

|> >> > Avast! but not the folder thing. Will I have any more problems

|> >

|> >> > with it? Or is this a one or two time problem? I did not know

|> >> > that this was a bug to worry about. I only have the Web Shield

|> >> > and Standard Shield and no skins. I never had skins running.

|> >> > Any solution? Angel

|> >> >

|> >> > "glee" <glee29@spamindspring.com> wrote in message

|> >> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

|> >> >> Did you do a virus scan with Avast, or at least open Avast

|> >> >> on-demand scanner and open the dialog box for selecting

|> >> >> folders to scan? This is a

| "known"

|> > bug

|> >> > in Avast

|> >> >> on Win98 and AFAIK also on WinME. See the recent thread by

|> >> >> PCR on the issue, in this group....Subject: "Avast! loses

|> >> >> program icons!", posted June 29.

|> >> >>

|> >> >> You will also find some info on this in the Avast support

|> >> >> forums: http://forum.avast.com/

|> >> >>

|> >> >> Search the forums and you will find some posts like this:

|> >> >> http://forum.avast.com/index.php?topic=23914.0

|> >> >> although the Avast evangelists on the forums have not provided

|> >> >> a lot of help with this issue.

|> >> >> --

|> >> >> Glen Ventura, MS MVP Shell/User, A+

|> >> >> http://dts-l.org/

|> >> >> http://dts-l.org/goodpost.htm

|> >> >>

|> >> >> "Angel" <angel@noway.com> wrote in message

|> >> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

|> >> >> > Hi,

|> >> >> > I just got done working on line and after I got done

|> >> >> > playing Solitaire, I just went past the Icons in bottom left

|> >> >> > side and all my Icons disappeared!! I then went to the start

|> >> >> > button and all icons are gone! What is causing this? It was

|> >> >> > a surprise, never expected it. Angel

--

Thanks or Good Luck,

There may be humor in this post, and,

Naturally, you will not sue,

Should things get worse after this,

PCR

pcrrcp@netzero.net

July 14, 2007

Re: disappearing Icons!

Yes PCR, I did shut down completely each time. I DID NOT use the

restart, Glee called it, the shortcut. Some of the time the computer was

shut down overnight. I still had the disappearing icons. That is why I

posted the question.

Angel

"PCR" <pcrrcp@netzero.net> wrote in message

news:ewr6EolxHHA.1484@TK2MSFTNGP06.phx.gbl...

> Angel wrote:

> | Yes Glee,

> | I get the same thing even if I do not do a through scan and I

> | only used the standard one without Archives scan. I have not tried to

> | do the folder thing since the problem first started. I still get the

> | problem even when I am done playing solitaire which is furnished with

> | the Windows 98se. What I want to know is will I continue having

> | problem with the Avast! even if I only use the Standard Scan? I

> | usually do the scan before I shut down the computer. Will I have to

> | stop this habit and not scan? It also happened before I do the scan.

> | Right after I played the solitaire game. I moved the mouse toward the

> | bottom near the Quick Launch bar the icons disappeared. Angel

>

> The problem GOES AWAY with a reboot. It won't come back, UNTIL you use

> the Folder Selection button (or any Browse button in avast!) again.

> (It's possible to scan selected folders or drives by R-Clkng them in

> Explorer, instead of using the main avast! interface. And you really

> don't need to use avast!'s Browse buttons much.)

>

> Are you using a shortcut to reboot? Better reboot this way, if you want

> to regenerate icons...

>

> "START button, Shut Down, Reboot"

>

> Here's the full story as glee & cquirke tell it, but usually you don't

> need to do all this...

>

> (1) "Control Panel, Display, Appearance tab".

> (2) Select "Icon" in the Item dropdown menu.

> (3) Change the Icon size by one pixel, & Apply.

> (4) Change it back to original size, & Apply.

> (5) "START button, Shut Down, Restart".

> (Do not use a shortcut to Restart.)

>

> Now, you should have a new ShellIconCache with one reboot & never

> needing to delete it or to enter Safe Mode.

>

> If you don't have your icons back after that, it must be something else

> at fault.

>

> | "glee" <glee29@spamindspring.com> wrote in message

> | news:eeQGGFbxHHA.4840@TK2MSFTNGP04.phx.gbl...

> |> I'm not clear on what you are asking. If you open the Avast

> |> on-demand virus scanner and select Folders in the Areas To Scan

> |> section, the dialog opens to 'Select the areas'. Whether or not you

> |> select an area, or cancel, when you close Avast, the icons will

> |> disappear from the Start Menu, the Quick Launch bar, and so forth as

> |> mentioned.

> |>

> |> Is this when you are seeing the problem, or are you seeing it at

> |> some other time? Are you stating that you shut down or restarted the

> |> computer three times, and without opening Avast afterwards, the

> |> issue with icons still occurred? Or something else?

> |> --

> |> Glen Ventura, MS MVP Shell/User, A+

> |> http://dts-l.org/

> |> http://dts-l.org/goodpost.htm

> |>

> |> "Angel" <angel@noway.com> wrote in message

> |> news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

> |> > Hi Glee,

> |> > I was wondering if the thing will keep doing it even if I do not

> |> > try to scan the files in Avast! It happened even the time that I

> |> > did not try to scan the files. After I had shut down for the night

> |> > and restarted the computer the next day. Which equaled 3 times

> |> > starting up the computer since I tried to do the file thing.

> |> > Angel

> |> >

> |> > "glee" <glee29@spamindspring.com> wrote in message

> |> > news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

> |> >> Avast has not addressed the issue that I am aware of. It will

> |> >> happen every time you open the "Open Folder" dialog box, even if

> |> >> you cancel without choosing anything. You have to reboot to

> |> >> restore the icons, and it deletes the shelliconcache file, so

> |> >> upon reboot the desktop icons will redraw, and then the file is

> |> >> rebuilt.

> |> >>

> |> >> It appeared in version 4.7 of Avast, AFAIK. It happens in both

> |> >> Win98 and WinME, according to forum reports. It appears to erase

> |> >> the icon cache from memory as well as deleting the shelliconcache

> |> >> file physically.

> |> >>

> |> >> The Avast "evangelists" on their support forum keep chalking it

> |> >> up to "Win9x poor management of resources", which sounds a bunch

> |> >> of malarkey. Disabling skins has no effect....I see no solution

> |> >> except to not use the option to scan specific folders, or to

> |> >> complain to Avast Support repeatedly and in large numbers, till

> |> >> they heed the fact that the problem exists, and correct it if

> |> >> possible.

> |> >>

> |> >> HTH.

> |> >> --

> |> >> Glen Ventura, MS MVP Shell/User, A+

> |> >> http://dts-l.org/

> |> >> http://dts-l.org/goodpost.htm

> |> >>

> |> >> "Angel" <angel@noway.com> wrote in message

> |> >> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

> |> >> > Hi Glee,

> |> >> > Yes, I did the checked Archives and through scan. After it

> |> >> > came up with the Archives could not be scanned, I did the

> |> >> > folder thing and closed it. But I did that the other day and

> |> >> > did not expect any after effects to remain. That is what I am

> |> >> > questioning. I also did the through Scan when I first installed

> |> >> > Avast! but not the folder thing. Will I have any more problems

> |> >

> |> >> > with it? Or is this a one or two time problem? I did not know

> |> >> > that this was a bug to worry about. I only have the Web Shield

> |> >> > and Standard Shield and no skins. I never had skins running.

> |> >> > Any solution? Angel

> |> >> >

> |> >> > "glee" <glee29@spamindspring.com> wrote in message

> |> >> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

> |> >> >> Did you do a virus scan with Avast, or at least open Avast

> |> >> >> on-demand scanner and open the dialog box for selecting

> |> >> >> folders to scan? This is a

> | "known"

> |> > bug

> |> >> > in Avast

> |> >> >> on Win98 and AFAIK also on WinME. See the recent thread by

> |> >> >> PCR on the issue, in this group....Subject: "Avast! loses

> |> >> >> program icons!", posted June 29.

> |> >> >>

> |> >> >> You will also find some info on this in the Avast support

> |> >> >> forums: http://forum.avast.com/

> |> >> >>

> |> >> >> Search the forums and you will find some posts like this:

> |> >> >> http://forum.avast.com/index.php?topic=23914.0

> |> >> >> although the Avast evangelists on the forums have not provided

> |> >> >> a lot of help with this issue.

> |> >> >> --

> |> >> >> Glen Ventura, MS MVP Shell/User, A+

> |> >> >> http://dts-l.org/

> |> >> >> http://dts-l.org/goodpost.htm

> |> >> >>

> |> >> >> "Angel" <angel@noway.com> wrote in message

> |> >> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

> |> >> >> > Hi,

> |> >> >> > I just got done working on line and after I got done

> |> >> >> > playing Solitaire, I just went past the Icons in bottom left

> |> >> >> > side and all my Icons disappeared!! I then went to the start

> |> >> >> > button and all icons are gone! What is causing this? It was

> |> >> >> > a surprise, never expected it. Angel

>

> --

> Thanks or Good Luck,

> There may be humor in this post, and,

> Naturally, you will not sue,

> Should things get worse after this,

> PCR

> pcrrcp@netzero.net

>

July 15, 2007

Re: disappearing Icons!

"Angel" <angel@noway.com> wrote in message

news:OUil1fjxHHA.1568@TK2MSFTNGP05.phx.gbl...

> Yes Glee,

> I get the same thing even if I do not do a through scan and I only used

> the standard one without Archives scan. I have not tried to do the folder

> thing since the problem first started.

The issue with Avast of icons disappearing, occurs regardless of whether you have

selectedStandard or Thorough Scan, and regardless of whether scanning withing

archives is selected.

> I still get the problem even when I

> am done playing solitaire which is furnished with the Windows 98se.

That I don't understand, as it should not have anything to do with Avast.

> What I

> want to know is will I continue having problem with the Avast! even if I

> only use the Standard Scan? I usually do the scan before I shut down the

> computer. Will I have to stop this habit and not scan? It also happened

> before I do the scan. Right after I played the solitaire game. I moved the

> mouse toward the bottom near the Quick Launch bar the icons disappeared.

Does the issue resolve itself when you restart? Do the icons disappear in Windows

Explorer and on the Start Menu also?

--

Glen Ventura, MS MVP Shell/User, A+

http://dts-l.org/goodpost.htm

>

> "glee" <glee29@spamindspring.com> wrote in message

> news:eeQGGFbxHHA.4840@TK2MSFTNGP04.phx.gbl...

>> I'm not clear on what you are asking. If you open the Avast on-demand

> virus scanner

>> and select Folders in the Areas To Scan section, the dialog opens to

> 'Select the

>> areas'. Whether or not you select an area, or cancel, when you close

> Avast, the

>> icons will disappear from the Start Menu, the Quick Launch bar, and so

> forth as

>> mentioned.

>>

>> Is this when you are seeing the problem, or are you seeing it at some

> other time?

>> Are you stating that you shut down or restarted the computer three times,

> and

>> without opening Avast afterwards, the issue with icons still occurred? Or

> something

>> else?

>> --

>> Glen Ventura, MS MVP Shell/User, A+

>> http://dts-l.org/goodpost.htm

>>

>> "Angel" <angel@noway.com> wrote in message

>> news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

>> > Hi Glee,

>> > I was wondering if the thing will keep doing it even if I do not try

> to

>> > scan the files in Avast! It happened even the time that I did not try to

>> > scan the files. After I had shut down for the night and restarted the

>> > computer the next day. Which equaled 3 times starting up the computer

> since

>> > I tried to do the file thing.

>> > Angel

>> >

>> > "glee" <glee29@spamindspring.com> wrote in message

>> > news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

>> >> Avast has not addressed the issue that I am aware of. It will happen

>> > every time you

>> >> open the "Open Folder" dialog box, even if you cancel without choosing

>> > anything.

>> >> You have to reboot to restore the icons, and it deletes the

> shelliconcache

>> > file, so

>> >> upon reboot the desktop icons will redraw, and then the file is

> rebuilt.

>> >>

>> >> It appeared in version 4.7 of Avast, AFAIK. It happens in both Win98

> and

>> > WinME,

>> >> according to forum reports. It appears to erase the icon cache from

> memory

>> > as well

>> >> as deleting the shelliconcache file physically.

>> >>

>> >> The Avast "evangelists" on their support forum keep chalking it up to

>> > "Win9x poor

>> >> management of resources", which sounds a bunch of malarkey. Disabling

>> > skins has no

>> >> effect....I see no solution except to not use the option to scan

> specific

>> > folders,

>> >> or to complain to Avast Support repeatedly and in large numbers, till

> they

>> > heed the

>> >> fact that the problem exists, and correct it if possible.

>> >>

>> >> HTH.

>> >> --

>> >> Glen Ventura, MS MVP Shell/User, A+

>> >> http://dts-l.org/goodpost.htm

>> >>

>> >> "Angel" <angel@noway.com> wrote in message

>> >> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

>> >> > Hi Glee,

>> >> > Yes, I did the checked Archives and through scan. After it came up

>> > with

>> >> > the Archives could not be scanned, I did the folder thing and closed

> it.

>> > But

>> >> > I did that the other day and did not expect any after effects to

> remain.

>> >> > That is what I am questioning. I also did the through Scan when I

> first

>> >> > installed Avast! but not the folder thing. Will I have any more

> problems

>> >

>> >> > with it? Or is this a one or two time problem? I did not know that

> this

>> > was

>> >> > a bug to worry about. I only have the Web Shield and Standard Shield

>> > and no

>> >> > skins. I never had skins running. Any solution?

>> >> > Angel

>> >> >

>> >> > "glee" <glee29@spamindspring.com> wrote in message

>> >> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

>> >> >> Did you do a virus scan with Avast, or at least open Avast on-demand

>> >> > scanner and

>> >> >> open the dialog box for selecting folders to scan? This is a

> "known"

>> > bug

>> >> > in Avast

>> >> >> on Win98 and AFAIK also on WinME. See the recent thread by PCR on

> the

>> >> > issue, in

>> >> >> this group....Subject: "Avast! loses program icons!", posted June

> 29.

>> >> >>

>> >> >> You will also find some info on this in the Avast support forums:

>> >> >> http://forum.avast.com/

>> >> >>

>> >> >> Search the forums and you will find some posts like this:

>> >> >> http://forum.avast.com/index.php?topic=23914.0

>> >> >> although the Avast evangelists on the forums have not provided a lot

> of

>> >> > help with

>> >> >> this issue.

>> >> >> --

>> >> >> Glen Ventura, MS MVP Shell/User, A+

>> >> >> http://dts-l.org/

>> >> >> http://dts-l.org/goodpost.htm

>> >> >>

>> >> >> "Angel" <angel@noway.com> wrote in message

>> >> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

>> >> >> > Hi,

>> >> >> > I just got done working on line and after I got done playing

>> >> > Solitaire, I

>> >> >> > just went past the Icons in bottom left side and all my Icons

>> >> > disappeared!!

>> >> >> > I then went to the start button and all icons are gone!

>> >> >> > What is causing this? It was a surprise, never expected it.

>> >> >> > Angel

>> >> >> >

>> >> >>

>> >> >

>> >>

>> >

>>

>

July 15, 2007

Re: disappearing Icons!

No Glee,

It does not resolve when I shut down and cold start the computer. Yes,

the Icons disappear in both the Start and the Quick launch bar. I do not

know if the Icons disappear in Windows Explorer. I have not checked that.

Angel

"glee" <glee29@spamindspring.com> wrote in message

news:e$bWQTnxHHA.4248@TK2MSFTNGP02.phx.gbl...

> "Angel" <angel@noway.com> wrote in message

> news:OUil1fjxHHA.1568@TK2MSFTNGP05.phx.gbl...

> > Yes Glee,

> > I get the same thing even if I do not do a through scan and I only

used

> > the standard one without Archives scan. I have not tried to do the

folder

> > thing since the problem first started.

>

> The issue with Avast of icons disappearing, occurs regardless of whether

you have

> selectedStandard or Thorough Scan, and regardless of whether scanning

withing

> archives is selected.

>

> > I still get the problem even when I

> > am done playing solitaire which is furnished with the Windows 98se.

>

> That I don't understand, as it should not have anything to do with Avast.

>

> > What I

> > want to know is will I continue having problem with the Avast! even if I

> > only use the Standard Scan? I usually do the scan before I shut down the

> > computer. Will I have to stop this habit and not scan? It also happened

> > before I do the scan. Right after I played the solitaire game. I moved

the

> > mouse toward the bottom near the Quick Launch bar the icons disappeared.

>

> Does the issue resolve itself when you restart? Do the icons disappear in

Windows

> Explorer and on the Start Menu also?

> --

> Glen Ventura, MS MVP Shell/User, A+

> http://dts-l.org/goodpost.htm

>

> >

> > "glee" <glee29@spamindspring.com> wrote in message

> > news:eeQGGFbxHHA.4840@TK2MSFTNGP04.phx.gbl...

> >> I'm not clear on what you are asking. If you open the Avast on-demand

> > virus scanner

> >> and select Folders in the Areas To Scan section, the dialog opens to

> > 'Select the

> >> areas'. Whether or not you select an area, or cancel, when you close

> > Avast, the

> >> icons will disappear from the Start Menu, the Quick Launch bar, and so

> > forth as

> >> mentioned.

> >>

> >> Is this when you are seeing the problem, or are you seeing it at some

> > other time?

> >> Are you stating that you shut down or restarted the computer three

times,

> > and

> >> without opening Avast afterwards, the issue with icons still occurred?

Or

> > something

> >> else?

> >> --

> >> Glen Ventura, MS MVP Shell/User, A+

> >> http://dts-l.org/goodpost.htm

> >>

> >> "Angel" <angel@noway.com> wrote in message

> >> news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

> >> > Hi Glee,

> >> > I was wondering if the thing will keep doing it even if I do not

try

> > to

> >> > scan the files in Avast! It happened even the time that I did not try

to

> >> > scan the files. After I had shut down for the night and restarted the

> >> > computer the next day. Which equaled 3 times starting up the computer

> > since

> >> > I tried to do the file thing.

> >> > Angel

> >> >

> >> > "glee" <glee29@spamindspring.com> wrote in message

> >> > news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

> >> >> Avast has not addressed the issue that I am aware of. It will

happen

> >> > every time you

> >> >> open the "Open Folder" dialog box, even if you cancel without

choosing

> >> > anything.

> >> >> You have to reboot to restore the icons, and it deletes the

> > shelliconcache

> >> > file, so

> >> >> upon reboot the desktop icons will redraw, and then the file is

> > rebuilt.

> >> >>

> >> >> It appeared in version 4.7 of Avast, AFAIK. It happens in both

Win98

> > and

> >> > WinME,

> >> >> according to forum reports. It appears to erase the icon cache from

> > memory

> >> > as well

> >> >> as deleting the shelliconcache file physically.

> >> >>

> >> >> The Avast "evangelists" on their support forum keep chalking it up

to

> >> > "Win9x poor

> >> >> management of resources", which sounds a bunch of malarkey.

Disabling

> >> > skins has no

> >> >> effect....I see no solution except to not use the option to scan

> > specific

> >> > folders,

> >> >> or to complain to Avast Support repeatedly and in large numbers,

till

> > they

> >> > heed the

> >> >> fact that the problem exists, and correct it if possible.

> >> >>

> >> >> HTH.

> >> >> --

> >> >> Glen Ventura, MS MVP Shell/User, A+

> >> >> http://dts-l.org/

> >> >> http://dts-l.org/goodpost.htm

> >> >>

> >> >> "Angel" <angel@noway.com> wrote in message

> >> >> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

> >> >> > Hi Glee,

> >> >> > Yes, I did the checked Archives and through scan. After it came

up

> >> > with

> >> >> > the Archives could not be scanned, I did the folder thing and

closed

> > it.

> >> > But

> >> >> > I did that the other day and did not expect any after effects to

> > remain.

> >> >> > That is what I am questioning. I also did the through Scan when I

> > first

> >> >> > installed Avast! but not the folder thing. Will I have any more

> > problems

> >> >

> >> >> > with it? Or is this a one or two time problem? I did not know that

> > this

> >> > was

> >> >> > a bug to worry about. I only have the Web Shield and Standard

Shield

> >> > and no

> >> >> > skins. I never had skins running. Any solution?

> >> >> > Angel

> >> >> >

> >> >> > "glee" <glee29@spamindspring.com> wrote in message

> >> >> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

> >> >> >> Did you do a virus scan with Avast, or at least open Avast

on-demand

> >> >> > scanner and

> >> >> >> open the dialog box for selecting folders to scan? This is a

> > "known"

> >> > bug

> >> >> > in Avast

> >> >> >> on Win98 and AFAIK also on WinME. See the recent thread by PCR

on

> > the

> >> >> > issue, in

> >> >> >> this group....Subject: "Avast! loses program icons!", posted June

> > 29.

> >> >> >>

> >> >> >> You will also find some info on this in the Avast support forums:

> >> >> >> http://forum.avast.com/

> >> >> >>

> >> >> >> Search the forums and you will find some posts like this:

> >> >> >> http://forum.avast.com/index.php?topic=23914.0

> >> >> >> although the Avast evangelists on the forums have not provided a

lot

> > of

> >> >> > help with

> >> >> >> this issue.

> >> >> >> --

> >> >> >> Glen Ventura, MS MVP Shell/User, A+

> >> >> >> http://dts-l.org/

> >> >> >> http://dts-l.org/goodpost.htm

> >> >> >>

> >> >> >> "Angel" <angel@noway.com> wrote in message

> >> >> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

> >> >> >> > Hi,

> >> >> >> > I just got done working on line and after I got done playing

> >> >> > Solitaire, I

> >> >> >> > just went past the Icons in bottom left side and all my Icons

> >> >> > disappeared!!

> >> >> >> > I then went to the start button and all icons are gone!

> >> >> >> > What is causing this? It was a surprise, never expected it.

> >> >> >> > Angel

> >> >> >> >

> >> >> >>

> >> >> >

> >> >>

> >> >

> >>

> >

>

July 15, 2007

Re: disappearing Icons!

I know this doesn't seem like much of a distinction, but does it resolve when you do

a restart rather than a shutdown and cold start?

How do you get the icons back, then? Or are they permanently gone now?

--

Glen Ventura, MS MVP Shell/User, A+

http://dts-l.org/goodpost.htm

"Angel" <angel@noway.com> wrote in message

news:uDCo8pnxHHA.484@TK2MSFTNGP06.phx.gbl...

> No Glee,

> It does not resolve when I shut down and cold start the computer. Yes,

> the Icons disappear in both the Start and the Quick launch bar. I do not

> know if the Icons disappear in Windows Explorer. I have not checked that.

> Angel

>

> "glee" <glee29@spamindspring.com> wrote in message

> news:e$bWQTnxHHA.4248@TK2MSFTNGP02.phx.gbl...

>> "Angel" <angel@noway.com> wrote in message

>> news:OUil1fjxHHA.1568@TK2MSFTNGP05.phx.gbl...

>> > Yes Glee,

>> > I get the same thing even if I do not do a through scan and I only

> used

>> > the standard one without Archives scan. I have not tried to do the

> folder

>> > thing since the problem first started.

>>

>> The issue with Avast of icons disappearing, occurs regardless of whether

> you have

>> selectedStandard or Thorough Scan, and regardless of whether scanning

> withing

>> archives is selected.

>>

>> > I still get the problem even when I

>> > am done playing solitaire which is furnished with the Windows 98se.

>>

>> That I don't understand, as it should not have anything to do with Avast.

>>

>> > What I

>> > want to know is will I continue having problem with the Avast! even if I

>> > only use the Standard Scan? I usually do the scan before I shut down the

>> > computer. Will I have to stop this habit and not scan? It also happened

>> > before I do the scan. Right after I played the solitaire game. I moved

> the

>> > mouse toward the bottom near the Quick Launch bar the icons disappeared.

>>

>> Does the issue resolve itself when you restart? Do the icons disappear in

> Windows

>> Explorer and on the Start Menu also?

>> --

>> Glen Ventura, MS MVP Shell/User, A+

>> http://dts-l.org/goodpost.htm

>>

>> >

>> > "glee" <glee29@spamindspring.com> wrote in message

>> > news:eeQGGFbxHHA.4840@TK2MSFTNGP04.phx.gbl...

>> >> I'm not clear on what you are asking. If you open the Avast on-demand

>> > virus scanner

>> >> and select Folders in the Areas To Scan section, the dialog opens to

>> > 'Select the

>> >> areas'. Whether or not you select an area, or cancel, when you close

>> > Avast, the

>> >> icons will disappear from the Start Menu, the Quick Launch bar, and so

>> > forth as

>> >> mentioned.

>> >>

>> >> Is this when you are seeing the problem, or are you seeing it at some

>> > other time?

>> >> Are you stating that you shut down or restarted the computer three

> times,

>> > and

>> >> without opening Avast afterwards, the issue with icons still occurred?

> Or

>> > something

>> >> else?

>> >> --

>> >> Glen Ventura, MS MVP Shell/User, A+

>> >> http://dts-l.org/goodpost.htm

>> >>

>> >> "Angel" <angel@noway.com> wrote in message

>> >> news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

>> >> > Hi Glee,

>> >> > I was wondering if the thing will keep doing it even if I do not

> try

>> > to

>> >> > scan the files in Avast! It happened even the time that I did not try

> to

>> >> > scan the files. After I had shut down for the night and restarted the

>> >> > computer the next day. Which equaled 3 times starting up the computer

>> > since

>> >> > I tried to do the file thing.

>> >> > Angel

>> >> >

>> >> > "glee" <glee29@spamindspring.com> wrote in message

>> >> > news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

>> >> >> Avast has not addressed the issue that I am aware of. It will

> happen

>> >> > every time you

>> >> >> open the "Open Folder" dialog box, even if you cancel without

> choosing

>> >> > anything.

>> >> >> You have to reboot to restore the icons, and it deletes the

>> > shelliconcache

>> >> > file, so

>> >> >> upon reboot the desktop icons will redraw, and then the file is

>> > rebuilt.

>> >> >>

>> >> >> It appeared in version 4.7 of Avast, AFAIK. It happens in both

> Win98

>> > and

>> >> > WinME,

>> >> >> according to forum reports. It appears to erase the icon cache from

>> > memory

>> >> > as well

>> >> >> as deleting the shelliconcache file physically.

>> >> >>

>> >> >> The Avast "evangelists" on their support forum keep chalking it up

> to

>> >> > "Win9x poor

>> >> >> management of resources", which sounds a bunch of malarkey.

> Disabling

>> >> > skins has no

>> >> >> effect....I see no solution except to not use the option to scan

>> > specific

>> >> > folders,

>> >> >> or to complain to Avast Support repeatedly and in large numbers,

> till

>> > they

>> >> > heed the

>> >> >> fact that the problem exists, and correct it if possible.

>> >> >>

>> >> >> HTH.

>> >> >> --

>> >> >> Glen Ventura, MS MVP Shell/User, A+

>> >> >> http://dts-l.org/

>> >> >> http://dts-l.org/goodpost.htm

>> >> >>

>> >> >> "Angel" <angel@noway.com> wrote in message

>> >> >> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

>> >> >> > Hi Glee,

>> >> >> > Yes, I did the checked Archives and through scan. After it came

> up

>> >> > with

>> >> >> > the Archives could not be scanned, I did the folder thing and

> closed

>> > it.

>> >> > But

>> >> >> > I did that the other day and did not expect any after effects to

>> > remain.

>> >> >> > That is what I am questioning. I also did the through Scan when I

>> > first

>> >> >> > installed Avast! but not the folder thing. Will I have any more

>> > problems

>> >> >

>> >> >> > with it? Or is this a one or two time problem? I did not know that

>> > this

>> >> > was

>> >> >> > a bug to worry about. I only have the Web Shield and Standard

> Shield

>> >> > and no

>> >> >> > skins. I never had skins running. Any solution?

>> >> >> > Angel

>> >> >> >

>> >> >> > "glee" <glee29@spamindspring.com> wrote in message

>> >> >> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

>> >> >> >> Did you do a virus scan with Avast, or at least open Avast

> on-demand

>> >> >> > scanner and

>> >> >> >> open the dialog box for selecting folders to scan? This is a

>> > "known"

>> >> > bug

>> >> >> > in Avast

>> >> >> >> on Win98 and AFAIK also on WinME. See the recent thread by PCR

> on

>> > the

>> >> >> > issue, in

>> >> >> >> this group....Subject: "Avast! loses program icons!", posted June

>> > 29.

>> >> >> >>

>> >> >> >> You will also find some info on this in the Avast support forums:

>> >> >> >> http://forum.avast.com/

>> >> >> >>

>> >> >> >> Search the forums and you will find some posts like this:

>> >> >> >> http://forum.avast.com/index.php?topic=23914.0

>> >> >> >> although the Avast evangelists on the forums have not provided a

> lot

>> > of

>> >> >> > help with

>> >> >> >> this issue.

>> >> >> >> --

>> >> >> >> Glen Ventura, MS MVP Shell/User, A+

>> >> >> >> http://dts-l.org/

>> >> >> >> http://dts-l.org/goodpost.htm

>> >> >> >>

>> >> >> >> "Angel" <angel@noway.com> wrote in message

>> >> >> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

>> >> >> >> > Hi,

>> >> >> >> > I just got done working on line and after I got done playing

>> >> >> > Solitaire, I

>> >> >> >> > just went past the Icons in bottom left side and all my Icons

>> >> >> > disappeared!!

>> >> >> >> > I then went to the start button and all icons are gone!

>> >> >> >> > What is causing this? It was a surprise, never expected it.

>> >> >> >> > Angel

>> >> >> >> >

>> >> >> >>

>> >> >> >

>> >> >>

>> >> >

>> >>

>> >

>>

>

July 15, 2007

Re: disappearing Icons!

Hi Glee,

The Icons come back when I restart either by cold start or the short cut

restart, only to disappear again later when pass over the Quick Launch bar.

The Icons did not disappear yesterday so maybe, just maybe that problem has

resolved itself. Wishful thinking but computers do strange things. From now

on I will be careful when using the Avast! Virus Scan until that *Bug*

problem is resolved. I will keep watching the posts about it. I have seen

many OSs since 1992 when I first started working with them. After I retired

I took Classes at KSU on them. Thanks everyone for your input on this

problem that PCR and I are having issues about.

Thanks again,

Angel

"glee" <glee29@spamindspring.com> wrote in message

news:umqRoZoxHHA.4276@TK2MSFTNGP05.phx.gbl...

> I know this doesn't seem like much of a distinction, but does it resolve

when you do

> a restart rather than a shutdown and cold start?

>

> How do you get the icons back, then? Or are they permanently gone now?

> --

> Glen Ventura, MS MVP Shell/User, A+

> http://dts-l.org/goodpost.htm

>

> "Angel" <angel@noway.com> wrote in message

> news:uDCo8pnxHHA.484@TK2MSFTNGP06.phx.gbl...

> > No Glee,

> > It does not resolve when I shut down and cold start the computer.

Yes,

> > the Icons disappear in both the Start and the Quick launch bar. I do not

> > know if the Icons disappear in Windows Explorer. I have not checked

that.

> > Angel

> >

> > "glee" <glee29@spamindspring.com> wrote in message

> > news:e$bWQTnxHHA.4248@TK2MSFTNGP02.phx.gbl...

> >> "Angel" <angel@noway.com> wrote in message

> >> news:OUil1fjxHHA.1568@TK2MSFTNGP05.phx.gbl...

> >> > Yes Glee,

> >> > I get the same thing even if I do not do a through scan and I only

> > used

> >> > the standard one without Archives scan. I have not tried to do the

> > folder

> >> > thing since the problem first started.

> >>

> >> The issue with Avast of icons disappearing, occurs regardless of

whether

> > you have

> >> selectedStandard or Thorough Scan, and regardless of whether scanning

> > withing

> >> archives is selected.

> >>

> >> > I still get the problem even when I

> >> > am done playing solitaire which is furnished with the Windows 98se.

> >>

> >> That I don't understand, as it should not have anything to do with

Avast.

> >>

> >> > What I

> >> > want to know is will I continue having problem with the Avast! even

if I

> >> > only use the Standard Scan? I usually do the scan before I shut down

the

> >> > computer. Will I have to stop this habit and not scan? It also

happened

> >> > before I do the scan. Right after I played the solitaire game. I

moved

> > the

> >> > mouse toward the bottom near the Quick Launch bar the icons

disappeared.

> >>

> >> Does the issue resolve itself when you restart? Do the icons disappear

in

> > Windows

> >> Explorer and on the Start Menu also?

> >> --

> >> Glen Ventura, MS MVP Shell/User, A+

http://support.microsoft.com/?kbid=273785

> >> http://dts-l.org/goodpost.htm

> >>

> >> >

> >> > "glee" <glee29@spamindspring.com> wrote in message

> >> > news:eeQGGFbxHHA.4840@TK2MSFTNGP04.phx.gbl...

> >> >> I'm not clear on what you are asking. If you open the Avast

on-demand

> >> > virus scanner

> >> >> and select Folders in the Areas To Scan section, the dialog opens to

> >> > 'Select the

> >> >> areas'. Whether or not you select an area, or cancel, when you

close

> >> > Avast, the

> >> >> icons will disappear from the Start Menu, the Quick Launch bar, and

so

> >> > forth as

> >> >> mentioned.

> >> >>

> >> >> Is this when you are seeing the problem, or are you seeing it at

some

> >> > other time?

> >> >> Are you stating that you shut down or restarted the computer three

> > times,

> >> > and

> >> >> without opening Avast afterwards, the issue with icons still

occurred?

> > Or

> >> > something

> >> >> else?

> >> >> --

> >> >> Glen Ventura, MS MVP Shell/User, A+

> >> >> http://dts-l.org/

> >> >> http://dts-l.org/goodpost.htm

> >> >>

> >> >> "Angel" <angel@noway.com> wrote in message

> >> >> news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

> >> >> > Hi Glee,

> >> >> > I was wondering if the thing will keep doing it even if I do not

> > try

> >> > to

> >> >> > scan the files in Avast! It happened even the time that I did not

try

> > to

> >> >> > scan the files. After I had shut down for the night and restarted

the

> >> >> > computer the next day. Which equaled 3 times starting up the

computer

> >> > since

> >> >> > I tried to do the file thing.

> >> >> > Angel

> >> >> >

> >> >> > "glee" <glee29@spamindspring.com> wrote in message

> >> >> > news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

> >> >> >> Avast has not addressed the issue that I am aware of. It will

> > happen

> >> >> > every time you

> >> >> >> open the "Open Folder" dialog box, even if you cancel without

> > choosing

> >> >> > anything.

> >> >> >> You have to reboot to restore the icons, and it deletes the

> >> > shelliconcache

> >> >> > file, so

> >> >> >> upon reboot the desktop icons will redraw, and then the file is

> >> > rebuilt.

> >> >> >>

> >> >> >> It appeared in version 4.7 of Avast, AFAIK. It happens in both

> > Win98

> >> > and

> >> >> > WinME,

> >> >> >> according to forum reports. It appears to erase the icon cache

from

> >> > memory

> >> >> > as well

> >> >> >> as deleting the shelliconcache file physically.

> >> >> >>

> >> >> >> The Avast "evangelists" on their support forum keep chalking it

up

> > to

> >> >> > "Win9x poor

> >> >> >> management of resources", which sounds a bunch of malarkey.

> > Disabling

> >> >> > skins has no

> >> >> >> effect....I see no solution except to not use the option to scan

> >> > specific

> >> >> > folders,

> >> >> >> or to complain to Avast Support repeatedly and in large numbers,

> > till

> >> > they

> >> >> > heed the

> >> >> >> fact that the problem exists, and correct it if possible.

> >> >> >>

> >> >> >> HTH.

> >> >> >> --

> >> >> >> Glen Ventura, MS MVP Shell/User, A+

> >> >> >> http://dts-l.org/

> >> >> >> http://dts-l.org/goodpost.htm

> >> >> >>

> >> >> >> "Angel" <angel@noway.com> wrote in message

> >> >> >> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

> >> >> >> > Hi Glee,

> >> >> >> > Yes, I did the checked Archives and through scan. After it

came

> > up

> >> >> > with

> >> >> >> > the Archives could not be scanned, I did the folder thing and

> > closed

> >> > it.

> >> >> > But

> >> >> >> > I did that the other day and did not expect any after effects

to

> >> > remain.

> >> >> >> > That is what I am questioning. I also did the through Scan when

I

> >> > first

> >> >> >> > installed Avast! but not the folder thing. Will I have any more

> >> > problems

> >> >> >

> >> >> >> > with it? Or is this a one or two time problem? I did not know

that

> >> > this

> >> >> > was

> >> >> >> > a bug to worry about. I only have the Web Shield and Standard

> > Shield

> >> >> > and no

> >> >> >> > skins. I never had skins running. Any solution?

> >> >> >> > Angel

> >> >> >> >

> >> >> >> > "glee" <glee29@spamindspring.com> wrote in message

> >> >> >> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

> >> >> >> >> Did you do a virus scan with Avast, or at least open Avast

> > on-demand

> >> >> >> > scanner and

> >> >> >> >> open the dialog box for selecting folders to scan? This is a

> >> > "known"

> >> >> > bug

> >> >> >> > in Avast

> >> >> >> >> on Win98 and AFAIK also on WinME. See the recent thread by

PCR

> > on

> >> > the

> >> >> >> > issue, in

> >> >> >> >> this group....Subject: "Avast! loses program icons!", posted

June

> >> > 29.

> >> >> >> >>

> >> >> >> >> You will also find some info on this in the Avast support

forums:

> >> >> >> >> http://forum.avast.com/

> >> >> >> >>

> >> >> >> >> Search the forums and you will find some posts like this:

> >> >> >> >> http://forum.avast.com/index.php?topic=23914.0

> >> >> >> >> although the Avast evangelists on the forums have not provided

a

> > lot

> >> > of

> >> >> >> > help with

> >> >> >> >> this issue.

> >> >> >> >> --

> >> >> >> >> Glen Ventura, MS MVP Shell/User, A+

> >> >> >> >> http://dts-l.org/

> >> >> >> >> http://dts-l.org/goodpost.htm

> >> >> >> >>

> >> >> >> >> "Angel" <angel@noway.com> wrote in message

> >> >> >> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

> >> >> >> >> > Hi,

> >> >> >> >> > I just got done working on line and after I got done

playing

> >> >> >> > Solitaire, I

> >> >> >> >> > just went past the Icons in bottom left side and all my

Icons

> >> >> >> > disappeared!!

> >> >> >> >> > I then went to the start button and all icons are gone!

> >> >> >> >> > What is causing this? It was a surprise, never expected it.

> >> >> >> >> > Angel

> >> >> >> >> >

> >> >> >> >>

> >> >> >> >

> >> >> >>

> >> >> >

> >> >>

> >> >

> >>

> >

>

July 15, 2007

Re: disappearing Icons!

P.S. I tried that trick with the "Appearance Icon Change" as suggested.

Angel

"Angel" <angel@noway.com> wrote in message

news:eqXNFuuxHHA.404@TK2MSFTNGP03.phx.gbl...

> Hi Glee,

> The Icons come back when I restart either by cold start or the short

cut

> restart, only to disappear again later when pass over the Quick Launch

bar.

> The Icons did not disappear yesterday so maybe, just maybe that problem

has

> resolved itself. Wishful thinking but computers do strange things. From

now

> on I will be careful when using the Avast! Virus Scan until that *Bug*

> problem is resolved. I will keep watching the posts about it. I have seen

> many OSs since 1992 when I first started working with them. After I

retired

> I took Classes at KSU on them. Thanks everyone for your input on this

> problem that PCR and I are having issues about.

> Thanks again,

> Angel

>

> "glee" <glee29@spamindspring.com> wrote in message

> news:umqRoZoxHHA.4276@TK2MSFTNGP05.phx.gbl...

> > I know this doesn't seem like much of a distinction, but does it resolve

> when you do

> > a restart rather than a shutdown and cold start?

> >

> > How do you get the icons back, then? Or are they permanently gone now?

> > --

> > Glen Ventura, MS MVP Shell/User, A+

> > http://dts-l.org/

> > http://dts-l.org/goodpost.htm

> >

> > "Angel" <angel@noway.com> wrote in message

> > news:uDCo8pnxHHA.484@TK2MSFTNGP06.phx.gbl...

> > > No Glee,

> > > It does not resolve when I shut down and cold start the computer.

> Yes,

> > > the Icons disappear in both the Start and the Quick launch bar. I do

not

> > > know if the Icons disappear in Windows Explorer. I have not checked

> that.

> > > Angel

> > >

> > > "glee" <glee29@spamindspring.com> wrote in message

> > > news:e$bWQTnxHHA.4248@TK2MSFTNGP02.phx.gbl...

> > >> "Angel" <angel@noway.com> wrote in message

> > >> news:OUil1fjxHHA.1568@TK2MSFTNGP05.phx.gbl...

> > >> > Yes Glee,

> > >> > I get the same thing even if I do not do a through scan and I

only

> > > used

> > >> > the standard one without Archives scan. I have not tried to do the

> > > folder

> > >> > thing since the problem first started.

> > >>

> > >> The issue with Avast of icons disappearing, occurs regardless of

> whether

> > > you have

> > >> selectedStandard or Thorough Scan, and regardless of whether scanning

> > > withing

> > >> archives is selected.

> > >>

> > >> > I still get the problem even when I

> > >> > am done playing solitaire which is furnished with the Windows 98se.

> > >>

> > >> That I don't understand, as it should not have anything to do with

> Avast.

> > >>

> > >> > What I

> > >> > want to know is will I continue having problem with the Avast! even

> if I

> > >> > only use the Standard Scan? I usually do the scan before I shut

down

> the

> > >> > computer. Will I have to stop this habit and not scan? It also

> happened

> > >> > before I do the scan. Right after I played the solitaire game. I

> moved

> > > the

> > >> > mouse toward the bottom near the Quick Launch bar the icons

> disappeared.

> > >>

> > >> Does the issue resolve itself when you restart? Do the icons

disappear

> in

> > > Windows

> > >> Explorer and on the Start Menu also?

> > >> --

> > >> Glen Ventura, MS MVP Shell/User, A+

> > >> http://dts-l.org/

> > >> http://dts-l.org/goodpost.htm

> > >>

> > >> >

> > >> > "glee" <glee29@spamindspring.com> wrote in message

> > >> > news:eeQGGFbxHHA.4840@TK2MSFTNGP04.phx.gbl...

> > >> >> I'm not clear on what you are asking. If you open the Avast

> on-demand

> > >> > virus scanner

> > >> >> and select Folders in the Areas To Scan section, the dialog opens

to

> > >> > 'Select the

> > >> >> areas'. Whether or not you select an area, or cancel, when you

> close

> > >> > Avast, the

> > >> >> icons will disappear from the Start Menu, the Quick Launch bar,

and

> so

> > >> > forth as

> > >> >> mentioned.

> > >> >>

> > >> >> Is this when you are seeing the problem, or are you seeing it at

> some

> > >> > other time?

> > >> >> Are you stating that you shut down or restarted the computer three

> > > times,

> > >> > and

> > >> >> without opening Avast afterwards, the issue with icons still

> occurred?

> > > Or

> > >> > something

> > >> >> else?

> > >> >> --

> > >> >> Glen Ventura, MS MVP Shell/User, A+

> > >> >> http://dts-l.org/

> > >> >> http://dts-l.org/goodpost.htm

> > >> >>

> > >> >> "Angel" <angel@noway.com> wrote in message

> > >> >> news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

> > >> >> > Hi Glee,

> > >> >> > I was wondering if the thing will keep doing it even if I do

not

> > > try

> > >> > to

> > >> >> > scan the files in Avast! It happened even the time that I did

not

> try

> > > to

> > >> >> > scan the files. After I had shut down for the night and

restarted

> the

> > >> >> > computer the next day. Which equaled 3 times starting up the

> computer

> > >> > since

> > >> >> > I tried to do the file thing.

> > >> >> > Angel

> > >> >> >

> > >> >> > "glee" <glee29@spamindspring.com> wrote in message

> > >> >> > news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

> > >> >> >> Avast has not addressed the issue that I am aware of. It will

> > > happen

> > >> >> > every time you

> > >> >> >> open the "Open Folder" dialog box, even if you cancel without

> > > choosing

> > >> >> > anything.

> > >> >> >> You have to reboot to restore the icons, and it deletes the

> > >> > shelliconcache

> > >> >> > file, so

> > >> >> >> upon reboot the desktop icons will redraw, and then the file is

> > >> > rebuilt.

> > >> >> >>

> > >> >> >> It appeared in version 4.7 of Avast, AFAIK. It happens in both

> > > Win98

> > >> > and

> > >> >> > WinME,

> > >> >> >> according to forum reports. It appears to erase the icon cache

> from

> > >> > memory

> > >> >> > as well

> > >> >> >> as deleting the shelliconcache file physically.

> > >> >> >>

> > >> >> >> The Avast "evangelists" on their support forum keep chalking it

> up

> > > to

> > >> >> > "Win9x poor

> > >> >> >> management of resources", which sounds a bunch of malarkey.

> > > Disabling

> > >> >> > skins has no

> > >> >> >> effect....I see no solution except to not use the option to

scan

> > >> > specific

> > >> >> > folders,

> > >> >> >> or to complain to Avast Support repeatedly and in large

numbers,

> > > till

> > >> > they

> > >> >> > heed the

> > >> >> >> fact that the problem exists, and correct it if possible.

> > >> >> >>

> > >> >> >> HTH.

> > >> >> >> --

> > >> >> >> Glen Ventura, MS MVP Shell/User, A+

> > >> >> >> http://dts-l.org/

> > >> >> >> http://dts-l.org/goodpost.htm

> > >> >> >>

> > >> >> >> "Angel" <angel@noway.com> wrote in message

> > >> >> >> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

> > >> >> >> > Hi Glee,

> > >> >> >> > Yes, I did the checked Archives and through scan. After it

> came

> > > up

> > >> >> > with

> > >> >> >> > the Archives could not be scanned, I did the folder thing and

> > > closed

> > >> > it.

> > >> >> > But

> > >> >> >> > I did that the other day and did not expect any after effects

> to

> > >> > remain.

> > >> >> >> > That is what I am questioning. I also did the through Scan

when

> I

> > >> > first

> > >> >> >> > installed Avast! but not the folder thing. Will I have any

more

> > >> > problems

> > >> >> >

> > >> >> >> > with it? Or is this a one or two time problem? I did not know

> that

> > >> > this

> > >> >> > was

> > >> >> >> > a bug to worry about. I only have the Web Shield and

Standard

> > > Shield

> > >> >> > and no

> > >> >> >> > skins. I never had skins running. Any solution?

> > >> >> >> > Angel

> > >> >> >> >

> > >> >> >> > "glee" <glee29@spamindspring.com> wrote in message

> > >> >> >> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

> > >> >> >> >> Did you do a virus scan with Avast, or at least open Avast

> > > on-demand

> > >> >> >> > scanner and

> > >> >> >> >> open the dialog box for selecting folders to scan? This is

a

> > >> > "known"

> > >> >> > bug

> > >> >> >> > in Avast

> > >> >> >> >> on Win98 and AFAIK also on WinME. See the recent thread by

> PCR

> > > on

> > >> > the

> > >> >> >> > issue, in

> > >> >> >> >> this group....Subject: "Avast! loses program icons!", posted

> June

> > >> > 29.

> > >> >> >> >>

> > >> >> >> >> You will also find some info on this in the Avast support

> forums:

> > >> >> >> >> http://forum.avast.com/

> > >> >> >> >>

> > >> >> >> >> Search the forums and you will find some posts like this:

> > >> >> >> >> http://forum.avast.com/index.php?topic=23914.0

> > >> >> >> >> although the Avast evangelists on the forums have not

provided

> a

> > > lot

> > >> > of

> > >> >> >> > help with

> > >> >> >> >> this issue.

> > >> >> >> >> --

> > >> >> >> >> Glen Ventura, MS MVP Shell/User, A+

> > >> >> >> >> http://dts-l.org/

> > >> >> >> >> http://dts-l.org/goodpost.htm

> > >> >> >> >>

> > >> >> >> >> "Angel" <angel@noway.com> wrote in message

> > >> >> >> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

> > >> >> >> >> > Hi,

> > >> >> >> >> > I just got done working on line and after I got done

> playing

> > >> >> >> > Solitaire, I

> > >> >> >> >> > just went past the Icons in bottom left side and all my

> Icons

> > >> >> >> > disappeared!!

> > >> >> >> >> > I then went to the start button and all icons are gone!

> > >> >> >> >> > What is causing this? It was a surprise, never expected

it.

> > >> >> >> >> > Angel

> > >> >> >> >> >

> > >> >> >> >>

> > >> >> >> >

> > >> >> >>

> > >> >> >

> > >> >>

> > >> >

> > >>

> > >

> >

>

July 15, 2007

Re: disappearing Icons!

See if this applies:

Quick Launch Toolbar Icons Are Missing or Unavailable

--

Glen Ventura, MS MVP Shell/User, A+

http://dts-l.org/goodpost.htm

"Angel" <angel@noway.com> wrote in message

news:eqXNFuuxHHA.404@TK2MSFTNGP03.phx.gbl...

> Hi Glee,

> The Icons come back when I restart either by cold start or the short cut

> restart, only to disappear again later when pass over the Quick Launch bar.

> The Icons did not disappear yesterday so maybe, just maybe that problem has

> resolved itself. Wishful thinking but computers do strange things. From now

> on I will be careful when using the Avast! Virus Scan until that *Bug*

> problem is resolved. I will keep watching the posts about it. I have seen

> many OSs since 1992 when I first started working with them. After I retired

> I took Classes at KSU on them. Thanks everyone for your input on this

> problem that PCR and I are having issues about.

> Thanks again,

> Angel

>

> "glee" <glee29@spamindspring.com> wrote in message

> news:umqRoZoxHHA.4276@TK2MSFTNGP05.phx.gbl...

>> I know this doesn't seem like much of a distinction, but does it resolve

> when you do

>> a restart rather than a shutdown and cold start?

>>

>> How do you get the icons back, then? Or are they permanently gone now?

>> --

>> Glen Ventura, MS MVP Shell/User, A+

>> http://dts-l.org/goodpost.htm

>>

>> "Angel" <angel@noway.com> wrote in message

>> news:uDCo8pnxHHA.484@TK2MSFTNGP06.phx.gbl...

>> > No Glee,

>> > It does not resolve when I shut down and cold start the computer.

> Yes,

>> > the Icons disappear in both the Start and the Quick launch bar. I do not

>> > know if the Icons disappear in Windows Explorer. I have not checked

> that.

>> > Angel

>> >

>> > "glee" <glee29@spamindspring.com> wrote in message

>> > news:e$bWQTnxHHA.4248@TK2MSFTNGP02.phx.gbl...

>> >> "Angel" <angel@noway.com> wrote in message

>> >> news:OUil1fjxHHA.1568@TK2MSFTNGP05.phx.gbl...

>> >> > Yes Glee,

>> >> > I get the same thing even if I do not do a through scan and I only

>> > used

>> >> > the standard one without Archives scan. I have not tried to do the

>> > folder

>> >> > thing since the problem first started.

>> >>

>> >> The issue with Avast of icons disappearing, occurs regardless of

> whether

>> > you have

>> >> selectedStandard or Thorough Scan, and regardless of whether scanning

>> > withing

>> >> archives is selected.

>> >>

>> >> > I still get the problem even when I

>> >> > am done playing solitaire which is furnished with the Windows 98se.

>> >>

>> >> That I don't understand, as it should not have anything to do with

> Avast.

>> >>

>> >> > What I

>> >> > want to know is will I continue having problem with the Avast! even

> if I

>> >> > only use the Standard Scan? I usually do the scan before I shut down

> the

>> >> > computer. Will I have to stop this habit and not scan? It also

> happened

>> >> > before I do the scan. Right after I played the solitaire game. I

> moved

>> > the

>> >> > mouse toward the bottom near the Quick Launch bar the icons

> disappeared.

>> >>

>> >> Does the issue resolve itself when you restart? Do the icons disappear

> in

>> > Windows

>> >> Explorer and on the Start Menu also?

>> >> --

>> >> Glen Ventura, MS MVP Shell/User, A+

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q130234

>> >> http://dts-l.org/goodpost.htm

>> >>

>> >> >

>> >> > "glee" <glee29@spamindspring.com> wrote in message

>> >> > news:eeQGGFbxHHA.4840@TK2MSFTNGP04.phx.gbl...

>> >> >> I'm not clear on what you are asking. If you open the Avast

> on-demand

>> >> > virus scanner

>> >> >> and select Folders in the Areas To Scan section, the dialog opens to

>> >> > 'Select the

>> >> >> areas'. Whether or not you select an area, or cancel, when you

> close

>> >> > Avast, the

>> >> >> icons will disappear from the Start Menu, the Quick Launch bar, and

> so

>> >> > forth as

>> >> >> mentioned.

>> >> >>

>> >> >> Is this when you are seeing the problem, or are you seeing it at

> some

>> >> > other time?

>> >> >> Are you stating that you shut down or restarted the computer three

>> > times,

>> >> > and

>> >> >> without opening Avast afterwards, the issue with icons still

> occurred?

>> > Or

>> >> > something

>> >> >> else?

>> >> >> --

>> >> >> Glen Ventura, MS MVP Shell/User, A+

>> >> >> http://dts-l.org/

>> >> >> http://dts-l.org/goodpost.htm

>> >> >>

>> >> >> "Angel" <angel@noway.com> wrote in message

>> >> >> news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

>> >> >> > Hi Glee,

>> >> >> > I was wondering if the thing will keep doing it even if I do not

>> > try

>> >> > to

>> >> >> > scan the files in Avast! It happened even the time that I did not

> try

>> > to

>> >> >> > scan the files. After I had shut down for the night and restarted

> the

>> >> >> > computer the next day. Which equaled 3 times starting up the

> computer

>> >> > since

>> >> >> > I tried to do the file thing.

>> >> >> > Angel

>> >> >> >

>> >> >> > "glee" <glee29@spamindspring.com> wrote in message

>> >> >> > news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

>> >> >> >> Avast has not addressed the issue that I am aware of. It will

>> > happen

>> >> >> > every time you

>> >> >> >> open the "Open Folder" dialog box, even if you cancel without

>> > choosing

>> >> >> > anything.

>> >> >> >> You have to reboot to restore the icons, and it deletes the

>> >> > shelliconcache

>> >> >> > file, so

>> >> >> >> upon reboot the desktop icons will redraw, and then the file is

>> >> > rebuilt.

>> >> >> >>

>> >> >> >> It appeared in version 4.7 of Avast, AFAIK. It happens in both

>> > Win98

>> >> > and

>> >> >> > WinME,

>> >> >> >> according to forum reports. It appears to erase the icon cache

> from

>> >> > memory

>> >> >> > as well

>> >> >> >> as deleting the shelliconcache file physically.

>> >> >> >>

>> >> >> >> The Avast "evangelists" on their support forum keep chalking it

> up

>> > to

>> >> >> > "Win9x poor

>> >> >> >> management of resources", which sounds a bunch of malarkey.

>> > Disabling

>> >> >> > skins has no

>> >> >> >> effect....I see no solution except to not use the option to scan

>> >> > specific

>> >> >> > folders,

>> >> >> >> or to complain to Avast Support repeatedly and in large numbers,

>> > till

>> >> > they

>> >> >> > heed the

>> >> >> >> fact that the problem exists, and correct it if possible.

>> >> >> >>

>> >> >> >> HTH.

>> >> >> >> --

>> >> >> >> Glen Ventura, MS MVP Shell/User, A+

>> >> >> >> http://dts-l.org/

>> >> >> >> http://dts-l.org/goodpost.htm

>> >> >> >>

>> >> >> >> "Angel" <angel@noway.com> wrote in message

>> >> >> >> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

>> >> >> >> > Hi Glee,

>> >> >> >> > Yes, I did the checked Archives and through scan. After it

> came

>> > up

>> >> >> > with

>> >> >> >> > the Archives could not be scanned, I did the folder thing and

>> > closed

>> >> > it.

>> >> >> > But

>> >> >> >> > I did that the other day and did not expect any after effects

> to

>> >> > remain.

>> >> >> >> > That is what I am questioning. I also did the through Scan when

> I

>> >> > first

>> >> >> >> > installed Avast! but not the folder thing. Will I have any more

>> >> > problems

>> >> >> >

>> >> >> >> > with it? Or is this a one or two time problem? I did not know

> that

>> >> > this

>> >> >> > was

>> >> >> >> > a bug to worry about. I only have the Web Shield and Standard

>> > Shield

>> >> >> > and no

>> >> >> >> > skins. I never had skins running. Any solution?

>> >> >> >> > Angel

>> >> >> >> >

>> >> >> >> > "glee" <glee29@spamindspring.com> wrote in message

>> >> >> >> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

>> >> >> >> >> Did you do a virus scan with Avast, or at least open Avast

>> > on-demand

>> >> >> >> > scanner and

>> >> >> >> >> open the dialog box for selecting folders to scan? This is a

>> >> > "known"

>> >> >> > bug

>> >> >> >> > in Avast

>> >> >> >> >> on Win98 and AFAIK also on WinME. See the recent thread by

> PCR

>> > on

>> >> > the

>> >> >> >> > issue, in

>> >> >> >> >> this group....Subject: "Avast! loses program icons!", posted

> June

>> >> > 29.

>> >> >> >> >>

>> >> >> >> >> You will also find some info on this in the Avast support

> forums:

>> >> >> >> >> http://forum.avast.com/

>> >> >> >> >>

>> >> >> >> >> Search the forums and you will find some posts like this:

>> >> >> >> >> http://forum.avast.com/index.php?topic=23914.0

>> >> >> >> >> although the Avast evangelists on the forums have not provided

> a

>> > lot

>> >> > of

>> >> >> >> > help with

>> >> >> >> >> this issue.

>> >> >> >> >> --

>> >> >> >> >> Glen Ventura, MS MVP Shell/User, A+

>> >> >> >> >> http://dts-l.org/

>> >> >> >> >> http://dts-l.org/goodpost.htm

>> >> >> >> >>

>> >> >> >> >> "Angel" <angel@noway.com> wrote in message

>> >> >> >> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

>> >> >> >> >> > Hi,

>> >> >> >> >> > I just got done working on line and after I got done

> playing

>> >> >> >> > Solitaire, I

>> >> >> >> >> > just went past the Icons in bottom left side and all my

> Icons

>> >> >> >> > disappeared!!

>> >> >> >> >> > I then went to the start button and all icons are gone!

>> >> >> >> >> > What is causing this? It was a surprise, never expected it.

>> >> >> >> >> > Angel

>> >> >> >> >> >

>> >> >> >> >>

>> >> >> >> >

>> >> >> >>

>> >> >> >

>> >> >>

>> >> >

>> >>

>> >

>>

>

July 15, 2007

Re: disappearing Icons!

Angel wrote:

| Yes PCR, I did shut down completely each time.

I still matters HOW you shut down. Did you use the START menu or one of

those various contrived shortcuts? It's best to use the menu. Shortcuts

don't allow the ShellIconCache to get rebuilt. Also, maybe check this

out...

Save Settings On Exit Option Enabled by Default

....Quote.............

....snip...

Setting the NoSaveSettings field to 1 prevents your settings from being

saved. When you set this value, the following items are not saved when

you exit Windows:

Changed icon positions on the desktop.

Windows that are open when you exit.

The size and position of the taskbar.

....End quote.......

However, in my Win98SE, Desktop Icons appear to be unaffected by

NoSaveSettings. Anyhow, try this...

"START button, Run, RegEdit", & navigate to...

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Exp

lorer

That is,

(a) Click plus signs, beginning left of "HKEY_CURRENT_USER",

& ending left of "Policies".

(b) Click "Explorer" in the left pane, & look in the right pane.

(d) Change it to all zeros... 00 00 00 00.

Right-Arrow to left of "01", use delete key, type "00".

(If in DWORD format, just make it a zero.)

(e) Exit, & it may be necessary to reboot.

Also, report everything you see there, except for CDRAutoRun &

NoDriveTypeAutoRun.

| I DID NOT use the

| restart, Glee called it, the shortcut. Some of the time the computer

| was shut down overnight. I still had the disappearing icons. That is

| why I posted the question.

Well, I see glee has an article for you. You may actually be

experiencing a different "disappearing icon" phenomenon than the one

glee & I think.

Actually, no icon should disappear, EXCEPT the little ones to the left

of folder & program names seen... in Explorer (left & right panes), in

file selection dialog boxes, & in the START menu past the first layer.

(The 1st layer is fine!) Other icons will change to the "flying windows"

icon-- notably in the Control Panel. BUT I haven't seen icons disappear

from the Desktop or even change. Also, they don't disappear (or even

change) from the Tray, QuickLaunch bar, or the Taskbar. And I've just

tried it again to see!

There was something else that did cause icons to disappear from the

Taskbar. It was the "Friend Greeting" thing...

http://vil.mcafee.com/dispVirus.asp?virus_k=99760

......Quote........

Use the ADD/REMOVE Programs Control Panel in Windows to remove the

Friend Greetings application, as well as the WinSrv Reg application.

This will uninstall this program.

......EOQ...........

But best go read the whole article.

| Angel

|

| "PCR" <pcrrcp@netzero.net> wrote in message

| news:ewr6EolxHHA.1484@TK2MSFTNGP06.phx.gbl...

|> Angel wrote:

|> | Yes Glee,

|> | I get the same thing even if I do not do a through scan and I

|> | only used the standard one without Archives scan. I have not tried

|> | to do the folder thing since the problem first started. I still

|> | get the problem even when I am done playing solitaire which is

|> | furnished with the Windows 98se. What I want to know is will I

|> | continue having problem with the Avast! even if I only use the

|> | Standard Scan? I usually do the scan before I shut down the

|> | computer. Will I have to stop this habit and not scan? It also

|> | happened before I do the scan. Right after I played the solitaire

|> | game. I moved the mouse toward the bottom near the Quick Launch

|> | bar the icons disappeared. Angel

|>

|> The problem GOES AWAY with a reboot. It won't come back, UNTIL you

|> use the Folder Selection button (or any Browse button in avast!)

|> again. (It's possible to scan selected folders or drives by R-Clkng

|> them in Explorer, instead of using the main avast! interface. And

|> you really don't need to use avast!'s Browse buttons much.)

|>

|> Are you using a shortcut to reboot? Better reboot this way, if you

|> want to regenerate icons...

|>

|> "START button, Shut Down, Reboot"

|>

|> Here's the full story as glee & cquirke tell it, but usually you

|> don't need to do all this...

|>

|> (1) "Control Panel, Display, Appearance tab".

|> (2) Select "Icon" in the Item dropdown menu.

|> (3) Change the Icon size by one pixel, & Apply.

|> (4) Change it back to original size, & Apply.

|> (5) "START button, Shut Down, Restart".

|> (Do not use a shortcut to Restart.)

|>

|> Now, you should have a new ShellIconCache with one reboot & never

|> needing to delete it or to enter Safe Mode.

|>

|> If you don't have your icons back after that, it must be something

|> else at fault.

|>

|> | "glee" <glee29@spamindspring.com> wrote in message

|> | news:eeQGGFbxHHA.4840@TK2MSFTNGP04.phx.gbl...

|> |> I'm not clear on what you are asking. If you open the Avast

|> |> on-demand virus scanner and select Folders in the Areas To Scan

|> |> section, the dialog opens to 'Select the areas'. Whether or not

|> |> you select an area, or cancel, when you close Avast, the icons

|> |> will disappear from the Start Menu, the Quick Launch bar, and so

|> |> forth as mentioned.

|> |>

|> |> Is this when you are seeing the problem, or are you seeing it at

|> |> some other time? Are you stating that you shut down or restarted

|> |> the computer three times, and without opening Avast afterwards,

|> |> the issue with icons still occurred? Or something else?

|> |> --

|> |> Glen Ventura, MS MVP Shell/User, A+

|> |> http://dts-l.org/

|> |> http://dts-l.org/goodpost.htm

|> |>

|> |> "Angel" <angel@noway.com> wrote in message

|> |> news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

|> |> > Hi Glee,

|> |> > I was wondering if the thing will keep doing it even if I do

|> |> > not try to scan the files in Avast! It happened even the time

|> |> > that I did not try to scan the files. After I had shut down for

|> |> > the night and restarted the computer the next day. Which

|> |> > equaled 3 times starting up the computer since I tried to do

|> |> > the file thing. Angel

|> |> >

|> |> > "glee" <glee29@spamindspring.com> wrote in message

|> |> > news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

|> |> >> Avast has not addressed the issue that I am aware of. It will

|> |> >> happen every time you open the "Open Folder" dialog box, even

|> |> >> if you cancel without choosing anything. You have to reboot to

|> |> >> restore the icons, and it deletes the shelliconcache file, so

|> |> >> upon reboot the desktop icons will redraw, and then the file is

|> |> >> rebuilt.

|> |> >>

|> |> >> It appeared in version 4.7 of Avast, AFAIK. It happens in both

|> |> >> Win98 and WinME, according to forum reports. It appears to

|> |> >> erase the icon cache from memory as well as deleting the

|> |> >> shelliconcache file physically.

|> |> >>

|> |> >> The Avast "evangelists" on their support forum keep chalking it

|> |> >> up to "Win9x poor management of resources", which sounds a

|> |> >> bunch of malarkey. Disabling skins has no effect....I see no

|> |> >> solution except to not use the option to scan specific

|> |> >> folders, or to complain to Avast Support repeatedly and in

|> |> >> large numbers, till they heed the fact that the problem

|> |> >> exists, and correct it if possible.

|> |> >>

|> |> >> HTH.

|> |> >> --

|> |> >> Glen Ventura, MS MVP Shell/User, A+

|> |> >> http://dts-l.org/

|> |> >> http://dts-l.org/goodpost.htm

|> |> >>

|> |> >> "Angel" <angel@noway.com> wrote in message

|> |> >> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

|> |> >> > Hi Glee,

|> |> >> > Yes, I did the checked Archives and through scan. After it

|> |> >> > came up with the Archives could not be scanned, I did the

|> |> >> > folder thing and closed it. But I did that the other day and

|> |> >> > did not expect any after effects to remain. That is what I am

|> |> >> > questioning. I also did the through Scan when I first

|> |> >> > installed Avast! but not the folder thing. Will I have any

|> |> >> > more problems

|> |> >

|> |> >> > with it? Or is this a one or two time problem? I did not know

|> |> >> > that this was a bug to worry about. I only have the Web

|> |> >> > Shield and Standard Shield and no skins. I never had skins

|> |> >> > running. Any solution? Angel

|> |> >> >

|> |> >> > "glee" <glee29@spamindspring.com> wrote in message

|> |> >> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

|> |> >> >> Did you do a virus scan with Avast, or at least open Avast

|> |> >> >> on-demand scanner and open the dialog box for selecting

|> |> >> >> folders to scan? This is a

|> | "known"

|> |> > bug

|> |> >> > in Avast

|> |> >> >> on Win98 and AFAIK also on WinME. See the recent thread by

|> |> >> >> PCR on the issue, in this group....Subject: "Avast! loses

|> |> >> >> program icons!", posted June 29.

|> |> >> >>

|> |> >> >> You will also find some info on this in the Avast support

|> |> >> >> forums: http://forum.avast.com/

|> |> >> >>

|> |> >> >> Search the forums and you will find some posts like this:

|> |> >> >> http://forum.avast.com/index.php?topic=23914.0

|> |> >> >> although the Avast evangelists on the forums have not

|> |> >> >> provided a lot of help with this issue.

|> |> >> >> --

|> |> >> >> Glen Ventura, MS MVP Shell/User, A+

|> |> >> >> http://dts-l.org/

|> |> >> >> http://dts-l.org/goodpost.htm

|> |> >> >>

|> |> >> >> "Angel" <angel@noway.com> wrote in message

|> |> >> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

|> |> >> >> > Hi,

|> |> >> >> > I just got done working on line and after I got done

|> |> >> >> > playing Solitaire, I just went past the Icons in bottom

|> |> >> >> > left side and all my Icons disappeared!! I then went to

|> |> >> >> > the start button and all icons are gone! What is causing

|> |> >> >> > this? It was a surprise, never expected it. Angel

|>

|> --

|> Thanks or Good Luck,

|> There may be humor in this post, and,

|> Naturally, you will not sue,

|> Should things get worse after this,

|> PCR

|> pcrrcp@netzero.net

--

Thanks or Good Luck,

There may be humor in this post, and,

Naturally, you will not sue,

Should things get worse after this,

PCR

pcrrcp@netzero.net

July 16, 2007

Re: disappearing Icons!

Hi Glee,

I went to the registry as it mentioned in the article and when I got

down to the Policies\explorer, there was not that classic shell in it. So

that does not apply.

Angel

"glee" <glee29@spamindspring.com> wrote in message

news:u47yHVwxHHA.4928@TK2MSFTNGP03.phx.gbl...

> See if this applies:

> Quick Launch Toolbar Icons Are Missing or Unavailable

> http://support.microsoft.com/?kbid=273785

> --

> Glen Ventura, MS MVP Shell/User, A+

> http://dts-l.org/goodpost.htm

>

> "Angel" <angel@noway.com> wrote in message

> news:eqXNFuuxHHA.404@TK2MSFTNGP03.phx.gbl...

> > Hi Glee,

> > The Icons come back when I restart either by cold start or the short

cut

> > restart, only to disappear again later when pass over the Quick Launch

bar.

> > The Icons did not disappear yesterday so maybe, just maybe that problem

has

> > resolved itself. Wishful thinking but computers do strange things. From

now

> > on I will be careful when using the Avast! Virus Scan until that *Bug*

> > problem is resolved. I will keep watching the posts about it. I have

seen

> > many OSs since 1992 when I first started working with them. After I

retired

> > I took Classes at KSU on them. Thanks everyone for your input on this

> > problem that PCR and I are having issues about.

> > Thanks again,

> > Angel

> >

> > "glee" <glee29@spamindspring.com> wrote in message

> > news:umqRoZoxHHA.4276@TK2MSFTNGP05.phx.gbl...

> >> I know this doesn't seem like much of a distinction, but does it

resolve

> > when you do

> >> a restart rather than a shutdown and cold start?

> >>

> >> How do you get the icons back, then? Or are they permanently gone now?

> >> --

> >> Glen Ventura, MS MVP Shell/User, A+

> >> http://dts-l.org/goodpost.htm

> >>

> >> "Angel" <angel@noway.com> wrote in message

> >> news:uDCo8pnxHHA.484@TK2MSFTNGP06.phx.gbl...

> >> > No Glee,

> >> > It does not resolve when I shut down and cold start the computer.

> > Yes,

> >> > the Icons disappear in both the Start and the Quick launch bar. I do

not

> >> > know if the Icons disappear in Windows Explorer. I have not checked

> > that.

> >> > Angel

> >> >

> >> > "glee" <glee29@spamindspring.com> wrote in message

> >> > news:e$bWQTnxHHA.4248@TK2MSFTNGP02.phx.gbl...

> >> >> "Angel" <angel@noway.com> wrote in message

> >> >> news:OUil1fjxHHA.1568@TK2MSFTNGP05.phx.gbl...

> >> >> > Yes Glee,

> >> >> > I get the same thing even if I do not do a through scan and I

only

> >> > used

> >> >> > the standard one without Archives scan. I have not tried to do the

> >> > folder

> >> >> > thing since the problem first started.

> >> >>

> >> >> The issue with Avast of icons disappearing, occurs regardless of

> > whether

> >> > you have

> >> >> selectedStandard or Thorough Scan, and regardless of whether

scanning

> >> > withing

> >> >> archives is selected.

> >> >>

> >> >> > I still get the problem even when I

> >> >> > am done playing solitaire which is furnished with the Windows

98se.

> >> >>

> >> >> That I don't understand, as it should not have anything to do with

> > Avast.

> >> >>

> >> >> > What I

> >> >> > want to know is will I continue having problem with the Avast!

even

> > if I

> >> >> > only use the Standard Scan? I usually do the scan before I shut

down

> > the

> >> >> > computer. Will I have to stop this habit and not scan? It also

> > happened

> >> >> > before I do the scan. Right after I played the solitaire game. I

> > moved

> >> > the

> >> >> > mouse toward the bottom near the Quick Launch bar the icons

> > disappeared.

> >> >>

> >> >> Does the issue resolve itself when you restart? Do the icons

disappear

> > in

> >> > Windows

> >> >> Explorer and on the Start Menu also?

> >> >> --

> >> >> Glen Ventura, MS MVP Shell/User, A+

> >> >> http://dts-l.org/

> >> >> http://dts-l.org/goodpost.htm

> >> >>

> >> >> >

> >> >> > "glee" <glee29@spamindspring.com> wrote in message

> >> >> > news:eeQGGFbxHHA.4840@TK2MSFTNGP04.phx.gbl...

> >> >> >> I'm not clear on what you are asking. If you open the Avast

> > on-demand

> >> >> > virus scanner

> >> >> >> and select Folders in the Areas To Scan section, the dialog opens

to

> >> >> > 'Select the

> >> >> >> areas'. Whether or not you select an area, or cancel, when you

> > close

> >> >> > Avast, the

> >> >> >> icons will disappear from the Start Menu, the Quick Launch bar,

and

> > so

> >> >> > forth as

> >> >> >> mentioned.

> >> >> >>

> >> >> >> Is this when you are seeing the problem, or are you seeing it at

> > some

> >> >> > other time?

> >> >> >> Are you stating that you shut down or restarted the computer

three

> >> > times,

> >> >> > and

> >> >> >> without opening Avast afterwards, the issue with icons still

> > occurred?

> >> > Or

> >> >> > something

> >> >> >> else?

> >> >> >> --

> >> >> >> Glen Ventura, MS MVP Shell/User, A+

> >> >> >> http://dts-l.org/

> >> >> >> http://dts-l.org/goodpost.htm

> >> >> >>

> >> >> >> "Angel" <angel@noway.com> wrote in message

> >> >> >> news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

> >> >> >> > Hi Glee,

> >> >> >> > I was wondering if the thing will keep doing it even if I do

not

> >> > try

> >> >> > to

> >> >> >> > scan the files in Avast! It happened even the time that I did

not

> > try

> >> > to

> >> >> >> > scan the files. After I had shut down for the night and

restarted

> > the

> >> >> >> > computer the next day. Which equaled 3 times starting up the

> > computer

> >> >> > since

> >> >> >> > I tried to do the file thing.

> >> >> >> > Angel

> >> >> >> >

> >> >> >> > "glee" <glee29@spamindspring.com> wrote in message

> >> >> >> > news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

> >> >> >> >> Avast has not addressed the issue that I am aware of. It will

> >> > happen

> >> >> >> > every time you

> >> >> >> >> open the "Open Folder" dialog box, even if you cancel without

> >> > choosing

> >> >> >> > anything.

> >> >> >> >> You have to reboot to restore the icons, and it deletes the

> >> >> > shelliconcache

> >> >> >> > file, so

> >> >> >> >> upon reboot the desktop icons will redraw, and then the file

is

> >> >> > rebuilt.

> >> >> >> >>

> >> >> >> >> It appeared in version 4.7 of Avast, AFAIK. It happens in

both

> >> > Win98

> >> >> > and

> >> >> >> > WinME,

> >> >> >> >> according to forum reports. It appears to erase the icon cache

> > from

> >> >> > memory

> >> >> >> > as well

> >> >> >> >> as deleting the shelliconcache file physically.

> >> >> >> >>

> >> >> >> >> The Avast "evangelists" on their support forum keep chalking

it

> > up

> >> > to

> >> >> >> > "Win9x poor

> >> >> >> >> management of resources", which sounds a bunch of malarkey.

> >> > Disabling

> >> >> >> > skins has no

> >> >> >> >> effect....I see no solution except to not use the option to

scan

> >> >> > specific

> >> >> >> > folders,

> >> >> >> >> or to complain to Avast Support repeatedly and in large

numbers,

> >> > till

> >> >> > they

> >> >> >> > heed the

> >> >> >> >> fact that the problem exists, and correct it if possible.

> >> >> >> >>

> >> >> >> >> HTH.

> >> >> >> >> --

> >> >> >> >> Glen Ventura, MS MVP Shell/User, A+

> >> >> >> >> http://dts-l.org/

> >> >> >> >> http://dts-l.org/goodpost.htm

> >> >> >> >>

> >> >> >> >> "Angel" <angel@noway.com> wrote in message

> >> >> >> >> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

> >> >> >> >> > Hi Glee,

> >> >> >> >> > Yes, I did the checked Archives and through scan. After it

> > came

> >> > up

> >> >> >> > with

> >> >> >> >> > the Archives could not be scanned, I did the folder thing

and

> >> > closed

> >> >> > it.

> >> >> >> > But

> >> >> >> >> > I did that the other day and did not expect any after

effects

> > to

> >> >> > remain.

> >> >> >> >> > That is what I am questioning. I also did the through Scan

when

> > I

> >> >> > first

> >> >> >> >> > installed Avast! but not the folder thing. Will I have any

more

> >> >> > problems

> >> >> >> >

> >> >> >> >> > with it? Or is this a one or two time problem? I did not

know

> > that

> >> >> > this

> >> >> >> > was

> >> >> >> >> > a bug to worry about. I only have the Web Shield and

Standard

> >> > Shield

> >> >> >> > and no

> >> >> >> >> > skins. I never had skins running. Any solution?

> >> >> >> >> > Angel

> >> >> >> >> >

> >> >> >> >> > "glee" <glee29@spamindspring.com> wrote in message

> >> >> >> >> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

> >> >> >> >> >> Did you do a virus scan with Avast, or at least open Avast

> >> > on-demand

> >> >> >> >> > scanner and

> >> >> >> >> >> open the dialog box for selecting folders to scan? This is

a

> >> >> > "known"

> >> >> >> > bug

> >> >> >> >> > in Avast

> >> >> >> >> >> on Win98 and AFAIK also on WinME. See the recent thread by

> > PCR

> >> > on

> >> >> > the

> >> >> >> >> > issue, in

> >> >> >> >> >> this group....Subject: "Avast! loses program icons!",

posted

> > June

> >> >> > 29.

> >> >> >> >> >>

> >> >> >> >> >> You will also find some info on this in the Avast support

> > forums:

> >> >> >> >> >> http://forum.avast.com/

> >> >> >> >> >>

> >> >> >> >> >> Search the forums and you will find some posts like this:

> >> >> >> >> >> http://forum.avast.com/index.php?topic=23914.0

> >> >> >> >> >> although the Avast evangelists on the forums have not

provided

> > a

> >> > lot

> >> >> > of

> >> >> >> >> > help with

> >> >> >> >> >> this issue.

> >> >> >> >> >> --

> >> >> >> >> >> Glen Ventura, MS MVP Shell/User, A+

> >> >> >> >> >> http://dts-l.org/

> >> >> >> >> >> http://dts-l.org/goodpost.htm

> >> >> >> >> >>

> >> >> >> >> >> "Angel" <angel@noway.com> wrote in message

> >> >> >> >> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

> >> >> >> >> >> > Hi,

> >> >> >> >> >> > I just got done working on line and after I got done

> > playing

> >> >> >> >> > Solitaire, I

> >> >> >> >> >> > just went past the Icons in bottom left side and all my

> > Icons

> >> >> >> >> > disappeared!!

> >> >> >> >> >> > I then went to the start button and all icons are gone!

> >> >> >> >> >> > What is causing this? It was a surprise, never expected

it.

> >> >> >> >> >> > Angel

> >> >> >> >> >> >

> >> >> >> >> >>

> >> >> >> >> >

> >> >> >> >>

> >> >> >> >

> >> >> >>

> >> >> >

> >> >>

> >> >

> >>

> >

>

July 16, 2007

Re: disappearing Icons!

OK. It may still be the unresolved issue with Avast, but your symptoms appear to be

a little different. I don't have much else to offer at this time. Keep track of

when it happens and what seems to affect it, as well as what you do to fix it each

time it occurs.

--

Glen Ventura, MS MVP Shell/User, A+

>> http://support.microsoft.com/?kbid=273785

http://dts-l.org/goodpost.htm

"Angel" <angel@noway.com> wrote in message

news:unz1fZ0xHHA.484@TK2MSFTNGP06.phx.gbl...

> Hi Glee,

> I went to the registry as it mentioned in the article and when I got

> down to the Policies\explorer, there was not that classic shell in it. So

> that does not apply.

> Angel

>

> "glee" <glee29@spamindspring.com> wrote in message

> news:u47yHVwxHHA.4928@TK2MSFTNGP03.phx.gbl...

>> See if this applies:

>> Quick Launch Toolbar Icons Are Missing or Unavailable

>> --

>> Glen Ventura, MS MVP Shell/User, A+

>> http://dts-l.org/goodpost.htm

>>

>> "Angel" <angel@noway.com> wrote in message

>> news:eqXNFuuxHHA.404@TK2MSFTNGP03.phx.gbl...

>> > Hi Glee,

>> > The Icons come back when I restart either by cold start or the short

> cut

>> > restart, only to disappear again later when pass over the Quick Launch

> bar.

>> > The Icons did not disappear yesterday so maybe, just maybe that problem

> has

>> > resolved itself. Wishful thinking but computers do strange things. From

> now

>> > on I will be careful when using the Avast! Virus Scan until that *Bug*

>> > problem is resolved. I will keep watching the posts about it. I have

> seen

>> > many OSs since 1992 when I first started working with them. After I

> retired

>> > I took Classes at KSU on them. Thanks everyone for your input on this

>> > problem that PCR and I are having issues about.

>> > Thanks again,

>> > Angel

>> >

>> > "glee" <glee29@spamindspring.com> wrote in message

>> > news:umqRoZoxHHA.4276@TK2MSFTNGP05.phx.gbl...

>> >> I know this doesn't seem like much of a distinction, but does it

> resolve

>> > when you do

>> >> a restart rather than a shutdown and cold start?

>> >>

>> >> How do you get the icons back, then? Or are they permanently gone now?

>> >> --

>> >> Glen Ventura, MS MVP Shell/User, A+

>> >> http://dts-l.org/goodpost.htm

>> >>

>> >> "Angel" <angel@noway.com> wrote in message

>> >> news:uDCo8pnxHHA.484@TK2MSFTNGP06.phx.gbl...

>> >> > No Glee,

>> >> > It does not resolve when I shut down and cold start the computer.

>> > Yes,

>> >> > the Icons disappear in both the Start and the Quick launch bar. I do

> not

>> >> > know if the Icons disappear in Windows Explorer. I have not checked

>> > that.

>> >> > Angel

>> >> >

>> >> > "glee" <glee29@spamindspring.com> wrote in message

>> >> > news:e$bWQTnxHHA.4248@TK2MSFTNGP02.phx.gbl...

>> >> >> "Angel" <angel@noway.com> wrote in message

>> >> >> news:OUil1fjxHHA.1568@TK2MSFTNGP05.phx.gbl...

>> >> >> > Yes Glee,

>> >> >> > I get the same thing even if I do not do a through scan and I

> only

>> >> > used

>> >> >> > the standard one without Archives scan. I have not tried to do the

>> >> > folder

>> >> >> > thing since the problem first started.

>> >> >>

>> >> >> The issue with Avast of icons disappearing, occurs regardless of

>> > whether

>> >> > you have

>> >> >> selectedStandard or Thorough Scan, and regardless of whether

> scanning

>> >> > withing

>> >> >> archives is selected.

>> >> >>

>> >> >> > I still get the problem even when I

>> >> >> > am done playing solitaire which is furnished with the Windows

> 98se.

>> >> >>

>> >> >> That I don't understand, as it should not have anything to do with

>> > Avast.

>> >> >>

>> >> >> > What I

>> >> >> > want to know is will I continue having problem with the Avast!

> even

>> > if I

>> >> >> > only use the Standard Scan? I usually do the scan before I shut

> down

>> > the

>> >> >> > computer. Will I have to stop this habit and not scan? It also

>> > happened

>> >> >> > before I do the scan. Right after I played the solitaire game. I

>> > moved

>> >> > the

>> >> >> > mouse toward the bottom near the Quick Launch bar the icons

>> > disappeared.

>> >> >>

>> >> >> Does the issue resolve itself when you restart? Do the icons

> disappear

>> > in

>> >> > Windows

>> >> >> Explorer and on the Start Menu also?

>> >> >> --

>> >> >> Glen Ventura, MS MVP Shell/User, A+

>> >> >> http://dts-l.org/

>> >> >> http://dts-l.org/goodpost.htm

>> >> >>

>> >> >> >

>> >> >> > "glee" <glee29@spamindspring.com> wrote in message

>> >> >> > news:eeQGGFbxHHA.4840@TK2MSFTNGP04.phx.gbl...

>> >> >> >> I'm not clear on what you are asking. If you open the Avast

>> > on-demand

>> >> >> > virus scanner

>> >> >> >> and select Folders in the Areas To Scan section, the dialog opens

> to

>> >> >> > 'Select the

>> >> >> >> areas'. Whether or not you select an area, or cancel, when you

>> > close

>> >> >> > Avast, the

>> >> >> >> icons will disappear from the Start Menu, the Quick Launch bar,

> and

>> > so

>> >> >> > forth as

>> >> >> >> mentioned.

>> >> >> >>

>> >> >> >> Is this when you are seeing the problem, or are you seeing it at

>> > some

>> >> >> > other time?

>> >> >> >> Are you stating that you shut down or restarted the computer

> three

>> >> > times,

>> >> >> > and

>> >> >> >> without opening Avast afterwards, the issue with icons still

>> > occurred?

>> >> > Or

>> >> >> > something

>> >> >> >> else?

>> >> >> >> --

>> >> >> >> Glen Ventura, MS MVP Shell/User, A+

>> >> >> >> http://dts-l.org/

>> >> >> >> http://dts-l.org/goodpost.htm

>> >> >> >>

>> >> >> >> "Angel" <angel@noway.com> wrote in message

>> >> >> >> news:ujmbjIYxHHA.4476@TK2MSFTNGP06.phx.gbl...

>> >> >> >> > Hi Glee,

>> >> >> >> > I was wondering if the thing will keep doing it even if I do

> not

>> >> > try

>> >> >> > to

>> >> >> >> > scan the files in Avast! It happened even the time that I did

> not

>> > try

>> >> > to

>> >> >> >> > scan the files. After I had shut down for the night and

> restarted

>> > the

>> >> >> >> > computer the next day. Which equaled 3 times starting up the

>> > computer

>> >> >> > since

>> >> >> >> > I tried to do the file thing.

>> >> >> >> > Angel

>> >> >> >> >

>> >> >> >> > "glee" <glee29@spamindspring.com> wrote in message

>> >> >> >> > news:uvkNe0XxHHA.3588@TK2MSFTNGP06.phx.gbl...

>> >> >> >> >> Avast has not addressed the issue that I am aware of. It will

>> >> > happen

>> >> >> >> > every time you

>> >> >> >> >> open the "Open Folder" dialog box, even if you cancel without

>> >> > choosing

>> >> >> >> > anything.

>> >> >> >> >> You have to reboot to restore the icons, and it deletes the

>> >> >> > shelliconcache

>> >> >> >> > file, so

>> >> >> >> >> upon reboot the desktop icons will redraw, and then the file

> is

>> >> >> > rebuilt.

>> >> >> >> >>

>> >> >> >> >> It appeared in version 4.7 of Avast, AFAIK. It happens in

> both

>> >> > Win98

>> >> >> > and

>> >> >> >> > WinME,

>> >> >> >> >> according to forum reports. It appears to erase the icon cache

>> > from

>> >> >> > memory

>> >> >> >> > as well

>> >> >> >> >> as deleting the shelliconcache file physically.

>> >> >> >> >>

>> >> >> >> >> The Avast "evangelists" on their support forum keep chalking

> it

>> > up

>> >> > to

>> >> >> >> > "Win9x poor

>> >> >> >> >> management of resources", which sounds a bunch of malarkey.

>> >> > Disabling

>> >> >> >> > skins has no

>> >> >> >> >> effect....I see no solution except to not use the option to

> scan

>> >> >> > specific

>> >> >> >> > folders,

>> >> >> >> >> or to complain to Avast Support repeatedly and in large

> numbers,

>> >> > till

>> >> >> > they

>> >> >> >> > heed the

>> >> >> >> >> fact that the problem exists, and correct it if possible.

>> >> >> >> >>

>> >> >> >> >> HTH.

>> >> >> >> >> --

>> >> >> >> >> Glen Ventura, MS MVP Shell/User, A+

>> >> >> >> >> http://dts-l.org/

>> >> >> >> >> http://dts-l.org/goodpost.htm

>> >> >> >> >>

>> >> >> >> >> "Angel" <angel@noway.com> wrote in message

>> >> >> >> >> news:Oc02hRXxHHA.3400@TK2MSFTNGP03.phx.gbl...

>> >> >> >> >> > Hi Glee,

>> >> >> >> >> > Yes, I did the checked Archives and through scan. After it

>> > came

>> >> > up

>> >> >> >> > with

>> >> >> >> >> > the Archives could not be scanned, I did the folder thing

> and

>> >> > closed

>> >> >> > it.

>> >> >> >> > But

>> >> >> >> >> > I did that the other day and did not expect any after

> effects

>> > to

>> >> >> > remain.

>> >> >> >> >> > That is what I am questioning. I also did the through Scan

> when

>> > I

>> >> >> > first

>> >> >> >> >> > installed Avast! but not the folder thing. Will I have any

> more

>> >> >> > problems

>> >> >> >> >

>> >> >> >> >> > with it? Or is this a one or two time problem? I did not

> know

>> > that

>> >> >> > this

>> >> >> >> > was

>> >> >> >> >> > a bug to worry about. I only have the Web Shield and

> Standard

>> >> > Shield

>> >> >> >> > and no

>> >> >> >> >> > skins. I never had skins running. Any solution?

>> >> >> >> >> > Angel

>> >> >> >> >> >

>> >> >> >> >> > "glee" <glee29@spamindspring.com> wrote in message

>> >> >> >> >> > news:eCaLoePxHHA.4652@TK2MSFTNGP05.phx.gbl...

>> >> >> >> >> >> Did you do a virus scan with Avast, or at least open Avast

>> >> > on-demand

>> >> >> >> >> > scanner and

>> >> >> >> >> >> open the dialog box for selecting folders to scan? This is

> a

>> >> >> > "known"

>> >> >> >> > bug

>> >> >> >> >> > in Avast

>> >> >> >> >> >> on Win98 and AFAIK also on WinME. See the recent thread by

>> > PCR

>> >> > on

>> >> >> > the

>> >> >> >> >> > issue, in

>> >> >> >> >> >> this group....Subject: "Avast! loses program icons!",

> posted

>> > June

>> >> >> > 29.

>> >> >> >> >> >>

>> >> >> >> >> >> You will also find some info on this in the Avast support

>> > forums:

>> >> >> >> >> >> http://forum.avast.com/

>> >> >> >> >> >>

>> >> >> >> >> >> Search the forums and you will find some posts like this:

>> >> >> >> >> >> http://forum.avast.com/index.php?topic=23914.0

>> >> >> >> >> >> although the Avast evangelists on the forums have not

> provided

>> > a

>> >> > lot

>> >> >> > of

>> >> >> >> >> > help with

>> >> >> >> >> >> this issue.

>> >> >> >> >> >> --

>> >> >> >> >> >> Glen Ventura, MS MVP Shell/User, A+

>> >> >> >> >> >> http://dts-l.org/

>> >> >> >> >> >> http://dts-l.org/goodpost.htm

>> >> >> >> >> >>

>> >> >> >> >> >> "Angel" <angel@noway.com> wrote in message

>> >> >> >> >> >> news:OSskx$NxHHA.5068@TK2MSFTNGP05.phx.gbl...

>> >> >> >> >> >> > Hi,

>> >> >> >> >> >> > I just got done working on line and after I got done

>> > playing

>> >> >> >> >> > Solitaire, I

>> >> >> >> >> >> > just went past the Icons in bottom left side and all my

>> > Icons

>> >> >> >> >> > disappeared!!

>> >> >> >> >> >> > I then went to the start button and all icons are gone!

>> >> >> >> >> >> > What is causing this? It was a surprise, never expected

> it.

>> >> >> >> >> >> > Angel

>> >> >> >> >> >> >

>> >> >> >> >> >>

>> >> >> >> >> >

>> >> >> >> >>

>> >> >> >> >

>> >> >> >>

>> >> >> >

>> >> >>

>> >> >

>> >>

>> >

>>

>

July 16, 2007

Re: disappearing Icons!

Ok Glee,

Thanks

Angel

"glee" <glee29@spamindspring.com> wrote in message

news:uKJhKu0xHHA.4392@TK2MSFTNGP04.phx.gbl...

> OK. It may still be the unresolved issue with Avast, but your symptoms

appear to be

> a little different. I don't have much else to offer at this time. Keep

track of

> when it happens and what seems to affect it, as well as what you do to fix

it each

> time it occurs.

> --

> Glen Ventura, MS MVP Shell/User, A+

> http://dts-l.org/goodpost.htm

>

> "Angel" <angel@noway.com> wrote in message

> news:unz1fZ0xHHA.484@TK2MSFTNGP06.phx.gbl...

> > Hi Glee,

> > I went to the registry as it mentioned in the article and when I got

> > down to the Policies\explorer, there was not that classic shell in it.

So

> > that does not apply.

> > Angel

> >

> > "glee" <glee29@spamindspring.com> wrote in message

> > news:u47yHVwxHHA.4928@TK2MSFTNGP03.phx.gbl...

> >> See if this applies:

> >> Quick Launch Toolbar Icons Are Missing or Unavailable

> >> http://support.microsoft.com/?kbid=273785

> >> --

> >> Glen Ventura, MS MVP Shell/User, A+