slow connection to file sharing folder every 2 week.

[Guest Edward]

I have a window 2003 std version with SP1. and currently updated critical MS

patch. Symatec SAV10.1.4 .

Purely, it is used for file sharing only. RAM 1 GB, CPU AMD Opteron.

Dual-Core.

Netbackup client installed.

HD, Drive C: total size: 15GB, 8.6 GD free.

Drive D: total size: 100GB, 40 GB free

 

On every 2 week, Monday morning it will get slow response to access

file sharing. We can't found any schedule task running to slow it down.

 

Number of users access that server is around 20 maximum staff.

Number of sharing folder is around 20.

 

Question:

1. How do I able to trouble shoot root problem of such slow access UNC issue ?

2. What tools do I need to used for monitoring it ?

3. What kind of step to troubleshoot it ? (it seems it happened on Monday

every 2 or 3 weeks only.)

4. I could see CPU high up when it get slow response to user request.

 

We have same OS and patch server, but not have such issue. We got same

issue if we install it on Vmware server.

[Guest Mark Morowczynski]

Re: slow connection to file sharing folder every 2 week.

 

On Jul 12, 8:20 pm, Edward <Edw...@discussions.microsoft.com> wrote:

> I have a window 2003 std version with SP1. and currently updated critical MS

> patch. Symatec SAV10.1.4 .

> Purely, it is used for file sharing only. RAM 1 GB, CPU AMD Opteron.

> Dual-Core.

> Netbackup client installed.

> HD, Drive C: total size: 15GB, 8.6 GD free.

> Drive D: total size: 100GB, 40 GB free

>

> On every 2 week, Monday morning it will get slow response to access

> file sharing. We can't found any schedule task running to slow it down.

>

> Number of users access that server is around 20 maximum staff.

> Number of sharing folder is around 20.

>

> Question:

> 1. How do I able to trouble shoot root problem of such slow access UNC issue ?

> 2. What tools do I need to used for monitoring it ?

> 3. What kind of step to troubleshoot it ? (it seems it happened on Monday

> every 2 or 3 weeks only.)

> 4. I could see CPU high up when it get slow response to user request.

>

> We have same OS and patch server, but not have such issue. We got same

> issue if we install it on Vmware server.

 

This may or may not be related but are you storing PST files from

Outlook on these shares? If you are when Outlook goes to archive it

locks the entire volume while it makes the write. If users are using

the network share, it would lock the volume and then cause slowness.

I've seen this happen in the past.

 

-Mark Morowczynski

[Guest Edward]

Re: slow connection to file sharing folder every 2 week.

 

Mark,

 

Thank you for reply. It store few users PST files on it. Since it happened

on every 2 week Monday morning time 9 a.m. ; I do not suppose to see user

still connect to that server. But I definitely check such possibility.

 

Would any tools to check such slow response issue (if relate to mount PST) ?

 

Regards,

Edward

 

"Mark Morowczynski" wrote:

> On Jul 12, 8:20 pm, Edward <Edw...@discussions.microsoft.com> wrote:

> > I have a window 2003 std version with SP1. and currently updated critical MS

> > patch. Symatec SAV10.1.4 .

> > Purely, it is used for file sharing only. RAM 1 GB, CPU AMD Opteron.

> > Dual-Core.

> > Netbackup client installed.

> > HD, Drive C: total size: 15GB, 8.6 GD free.

> > Drive D: total size: 100GB, 40 GB free

> >

> > On every 2 week, Monday morning it will get slow response to access

> > file sharing. We can't found any schedule task running to slow it down.

> >

> > Number of users access that server is around 20 maximum staff.

> > Number of sharing folder is around 20.

> >

> > Question:

> > 1. How do I able to trouble shoot root problem of such slow access UNC issue ?

> > 2. What tools do I need to used for monitoring it ?

> > 3. What kind of step to troubleshoot it ? (it seems it happened on Monday

> > every 2 or 3 weeks only.)

> > 4. I could see CPU high up when it get slow response to user request.

> >

> > We have same OS and patch server, but not have such issue. We got same

> > issue if we install it on Vmware server.

>

> This may or may not be related but are you storing PST files from

> Outlook on these shares? If you are when Outlook goes to archive it

> locks the entire volume while it makes the write. If users are using

> the network share, it would lock the volume and then cause slowness.

> I've seen this happen in the past.

>

> -Mark Morowczynski

>

>