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Problem with network printer


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Guest Charlie
Posted

I recently installed a HP6980 printer on my home network. I can print from

two computers but not from one. I am running with a Linksys router and

switch and have Windows XP on all computers. All the applications I try to

print from give me different error messages but basically say they can't

print because of an error with the printer. The error messages don't really

say anything specific.

 

The HP install went fine with no errors or issues.

I can see and configure the printer in the control panel.

I can ping the IP address of the printer.

All other computers on the network can print to the printer.

There are no listings in the Event Logs.

I have stopped and restarted spooling services.

I can print to other shared printers on the network.

Have uninstalled, rebooted and re-installed drivers with Norton and firewall

deactivated.

I can configure the printer through my browser.

The computer is up to date with all patches.

 

Any suggestions will be greatly appreciated. I am completely out of ideas.

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