Guest Sue Posted July 14, 2007 Posted July 14, 2007 I have been wracking my brain trying to figure out what is preventing my backup software from being able to write to my DVD drive. Right after I installed some software, the DVD was made inaccessible. Today I realized that the only new thing still on my system is Direct X. Is there a known conflict and if so, what is the fix? Thanks! Sue
Guest Maincat Posted July 14, 2007 Posted July 14, 2007 Re: Direct X conflict? "Sue" <Sue@discussions.microsoft.com> wrote in message news:7541CB32-64D9-4C9A-B3A2-C0AC558FF583@microsoft.com... >I have been wracking my brain trying to figure out what is preventing my > backup software from being able to write to my DVD drive. Right after I > installed some software, the DVD was made inaccessible. Today I realized > that the only new thing still on my system is Direct X. Is there a known > conflict and if so, what is the fix? > Thanks! > Sue Assuming you are right about DirectX and also assuming what your Operating System is (XP Pro/Home SP1/SP2), you could try this: http://www.microsoft.com/downloads/details.aspx?FamilyID=9CF87CDA-C7F3-41A2-8EA3-CC4F03FF0E31&displaylang=en Let us know if this works.
Guest Vanguard Posted July 14, 2007 Posted July 14, 2007 Re: Direct X conflict? "Sue" wrote in message news:7541CB32-64D9-4C9A-B3A2-C0AC558FF583@microsoft.com... >I have been wracking my brain trying to figure out what is preventing >my > backup software from being able to write to my DVD drive. Right after > I > installed some software, the DVD was made inaccessible. Today I > realized > that the only new thing still on my system is Direct X. Is there a > known > conflict and if so, what is the fix? > Thanks! > Sue "my backup software" is what program? "preventing ... from ... write to my DVD drive" is not the error message that "my backup software" would display. Visit the forums for the *unnamed* backup software to ask that user community about the error (but you might want to actually give them the error message for them to have something to work on). That user community, if available and active, would be more focused and more experienced on whatever backup program you are trying to use. If there are no user support forums for the backup software, you could try sending e-mail or use their web form to submit a help request. Did you try using the burning software that came with the CD/DVD recordable drive to see if that works (to ensure the drive still works)? Did you check that the disc inserted was recordable or rewritable (and was it black or partially filled)?
Guest Detlev Dreyer Posted July 14, 2007 Posted July 14, 2007 Re: Direct X conflict? "Sue" <Sue@discussions.microsoft.com> wrote: > I have been wracking my brain trying to figure out what is preventing my > backup software from being able to write to my DVD drive. Right after I > installed some software, What software in particular? > the DVD was made inaccessible. WinXP has no DVD writing/burning support by default. That support is provided by third-party software only, however, there this optional update avalable: http://support.microsoft.com/kb/932716/en-us > Today I realized that the only new thing still on my system is Direct X. DirectX is *not* a new thing since installed with WinXP by default. If you have updated DirectX to the latest DX version 9.0c for WinXP, this has nothing to do with your DVD drive. > Is there a known conflict and if so, what is the fix? If the DVD *media* is inaccessible, there is no fix. If the DVD *drive* is inaccessible, repost if that drive appears correctly in the BIOS setup, in the device manager, in "My Computer" and the exact error message. -- d-d
Guest Sue Posted July 14, 2007 Posted July 14, 2007 Re: Direct X conflict? Dear DD, According to Novastor, packet writing software blocks the ability for backup software to burn to the DVD. The DVD was working perfectly until I installed 2 new pieces of software. One comes bundled with gearsec.exe, the other with Direct X. Suddenly, Nova Backup can no longer write to the DVD. I can read from the DVD just fine. Drag to Disc also can't write to the drive. This is the actual error: ERROR: Backup: not opened: devopen() returned: "Couldn't open Dynamic Device" Thanks! Sue "Detlev Dreyer" wrote: > "Sue" <Sue@discussions.microsoft.com> wrote: > > > I have been wracking my brain trying to figure out what is preventing my > > backup software from being able to write to my DVD drive. Right after I > > installed some software, > > What software in particular? > > > the DVD was made inaccessible. > > WinXP has no DVD writing/burning support by default. That support is > provided by third-party software only, however, there this optional > update avalable: http://support.microsoft.com/kb/932716/en-us > > > Today I realized that the only new thing still on my system is Direct X. > > DirectX is *not* a new thing since installed with WinXP by default. If > you have updated DirectX to the latest DX version 9.0c for WinXP, this > has nothing to do with your DVD drive. > > > Is there a known conflict and if so, what is the fix? > > If the DVD *media* is inaccessible, there is no fix. If the DVD *drive* > is inaccessible, repost if that drive appears correctly in the BIOS > setup, in the device manager, in "My Computer" and the exact error > message. > > -- > d-d >
Guest Sue Posted July 14, 2007 Posted July 14, 2007 Re: Direct X conflict? Dear Vanguard, Yes, I have tried a number of things, and nothing is working to write to the DVD at this point. It was working fine before I installed gearsec.exe and Direct X. I have now updated Direct X with the 7/10 update and it still isn't accessible. I can read from it just fine. I'm using Nova Backup and it was working perfectly before I installed those 2 other programs. Thanks! Sue "Vanguard" wrote: > "Sue" wrote in message > news:7541CB32-64D9-4C9A-B3A2-C0AC558FF583@microsoft.com... > >I have been wracking my brain trying to figure out what is preventing > >my > > backup software from being able to write to my DVD drive. Right after > > I > > installed some software, the DVD was made inaccessible. Today I > > realized > > that the only new thing still on my system is Direct X. Is there a > > known > > conflict and if so, what is the fix? > > Thanks! > > Sue > > > "my backup software" is what program? > "preventing ... from ... write to my DVD drive" is not the error message > that "my backup software" would display. > > Visit the forums for the *unnamed* backup software to ask that user > community about the error (but you might want to actually give them the > error message for them to have something to work on). That user > community, if available and active, would be more focused and more > experienced on whatever backup program you are trying to use. If there > are no user support forums for the backup software, you could try > sending e-mail or use their web form to submit a help request. > > Did you try using the burning software that came with the CD/DVD > recordable drive to see if that works (to ensure the drive still works)? > Did you check that the disc inserted was recordable or rewritable (and > was it black or partially filled)? > >
Guest Sue Posted July 14, 2007 Posted July 14, 2007 Re: Direct X conflict? Dear Maincat, I did install the SP2 patch however it doesn't say anything about DVD burning even though the link for it is on the Direct X patch page for SP1. The patch didn't resolve the problem. Also, I installed the latest Direct X update from 7.10 and that didn't fix it either. Thanks! Sue "Maincat" wrote: > > "Sue" <Sue@discussions.microsoft.com> wrote in message > news:7541CB32-64D9-4C9A-B3A2-C0AC558FF583@microsoft.com... > >I have been wracking my brain trying to figure out what is preventing my > > backup software from being able to write to my DVD drive. Right after I > > installed some software, the DVD was made inaccessible. Today I realized > > that the only new thing still on my system is Direct X. Is there a known > > conflict and if so, what is the fix? > > Thanks! > > Sue > > Assuming you are right about DirectX and also assuming what your Operating > System is (XP Pro/Home SP1/SP2), you could try this: > http://www.microsoft.com/downloads/details.aspx?FamilyID=9CF87CDA-C7F3-41A2-8EA3-CC4F03FF0E31&displaylang=en > > Let us know if this works. > > >
Guest Vanguard Posted July 14, 2007 Posted July 14, 2007 Re: Direct X conflict? "Sue" wrote in message news:736B2018-1172-4C66-A10C-09BD7195C785@microsoft.com... > Yes, I have tried a number of things, and nothing is working to write > to the > DVD at this point. It was working fine before I installed gearsec.exe > and > Direct X. I have now updated Direct X with the 7/10 update and it > still > isn't accessible. I can read from it just fine. I'm using Nova > Backup and > it was working perfectly before I installed those 2 other programs. Why did you download gearsec.exe separately of any other software (that came included with the DVD drive)? http://www.neuber.com/taskmanager/process/gearsec.exe.html Looks like you screwed up the interdependency of the Nova Backup program, or you are using an old version that isn't compatible with the engine supplied in the DVD bundled software. Have you tried uninstalling and reinstalling Nova Backup to have it step atop of whatever of its files got stepped on? While that may get Nova Backup working, it could render the other software unusable.
Guest Detlev Dreyer Posted July 14, 2007 Posted July 14, 2007 Re: Direct X conflict? "Sue" <Sue@discussions.microsoft.com> wrote: > According to Novastor, packet writing software blocks the ability for backup > software to burn to the DVD. The DVD was working perfectly until I installed > 2 new pieces of software. One comes bundled with gearsec.exe, AFAIK, "GearSec.exe" is a DVD&CD copy engine and may or may not have an impact on your DVD drives. Not a Windows issue, contact the tech supports of your third-party DVD software involved. Good luck. -- d-d
Guest Sue Posted July 15, 2007 Posted July 15, 2007 Re: Direct X conflict? Dear Vanguard, gearsec came bundled with Serif MoviePlus. I wasn't aware it was there until I saw it running in Task Manager. Yes, I have tried uninstalling everything that was installed and reinstalling Nova Backup. I have also used Kelly's tweak to restore CD burning to no avail. I'm utterly stumped. I also tried booking with no services or start up programs and still couldn't burn to the DVD. Thanks, Sue "Vanguard" wrote: > "Sue" wrote in message > news:736B2018-1172-4C66-A10C-09BD7195C785@microsoft.com... > > Yes, I have tried a number of things, and nothing is working to write > > to the > > DVD at this point. It was working fine before I installed gearsec.exe > > and > > Direct X. I have now updated Direct X with the 7/10 update and it > > still > > isn't accessible. I can read from it just fine. I'm using Nova > > Backup and > > it was working perfectly before I installed those 2 other programs. > > > Why did you download gearsec.exe separately of any other software (that > came included with the DVD drive)? > > http://www.neuber.com/taskmanager/process/gearsec.exe.html > > Looks like you screwed up the interdependency of the Nova Backup > program, or you are using an old version that isn't compatible with the > engine supplied in the DVD bundled software. > > Have you tried uninstalling and reinstalling Nova Backup to have it step > atop of whatever of its files got stepped on? While that may get Nova > Backup working, it could render the other software unusable. > >
Guest Vanguard Posted July 18, 2007 Posted July 18, 2007 Re: Direct X conflict? "Sue" wrote in message news:395C8AC1-614A-4FF7-85B4-3628E1F19E18@microsoft.com... > > "Vanguard" wrote: > >> "Sue" ... >>> >>> Yes, I have tried a number of things, and nothing is working to >>> write >>> to the >>> DVD at this point. It was working fine before I installed >>> gearsec.exe >>> and >>> Direct X. I have now updated Direct X with the 7/10 update and it >>> still >>> isn't accessible. I can read from it just fine. I'm using Nova >>> Backup and >>> it was working perfectly before I installed those 2 other programs. >> >> Why did you download gearsec.exe separately of any other software >> (that >> came included with the DVD drive)? >> >> http://www.neuber.com/taskmanager/process/gearsec.exe.html >> >> Looks like you screwed up the interdependency of the Nova Backup >> program, or you are using an old version that isn't compatible with >> the >> engine supplied in the DVD bundled software. >> >> Have you tried uninstalling and reinstalling Nova Backup to have it >> step >> atop of whatever of its files got stepped on? While that may get >> Nova >> Backup working, it could render the other software unusable. > > gearsec came bundled with Serif MoviePlus. I wasn't aware it was > there > until I saw it running in Task Manager. Yes, I have tried > uninstalling > everything that was installed and reinstalling Nova Backup. I have > also used > Kelly's tweak to restore CD burning to no avail. > > I'm utterly stumped. I also tried booking with no services or start > up > programs and still couldn't burn to the DVD. Yet checked for updates (free) to the NovaBackup program? Checked if there is a newer version available? I suspect there is a software conflict between the two CD burning programs, the gearsec engine and whatever NovaBackup came with. Because gearsec is still there, a reinstall of NovaBackup won't help because there is still the software incompatibility. They have their own forums at http://www.novastor.com/Forum/Forum7-1.aspx. You may end up having to contact Novastor for help.
Recommended Posts