Computer running slow

[joestrummer]

Does anyone have any tips on how to speed things up?

 

I have 1014 RAM

 

Acer aspire 5610Z

 

Intel CPU T2060 @1.60 GHz

 

©24 GB of free disc

(D)48 GB of free disc

[maynardvdm]

Hi

 

Download this : TrendMicro™ HijackThis™ Download and do a scan only and save a log file. Then copy and paste that log file here.

 

After you done that we will move this thread to the hijack this section.

[Tony D]

Hi Joe - a little more info and we can help you.

 

What exactly is the problem? Has your machine slowed down gradually or quickly? Is it slow doing everything or just certain applications like Internet browsing?

 

Why do you have 2 drives?

[joestrummer]

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 20:43:46, on 18/04/2008

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16643)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Internet Explorer\ieuser.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Live Search:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Ixquick Metasearch

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Yahoo! UK & Ireland

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo! UK & Ireland

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = Live Search:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Orange

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O1 - Hosts: ::1 localhost

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O13 - Gopher Prefix:

O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL,avgrsstx.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe

O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe

O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe

O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--

End of file - 6308 bytes

[joestrummer]

  Kelly said:

Hi Joe - a little more info and we can help you.

 

What exactly is the problem? Has your machine slowed down gradually or quickly? Is it slow doing everything or just certain applications like Internet browsing?

 

Why do you have 2 drives?

 

The computer runs slow when I'm internet browsing. It has never been as fast as it should be.

 

The 2 drives is how the computer came when I purchased it.

[AdvancedSetup]

Let me review the logs

[AdvancedSetup]

Well I don't see anything in the logs out of the ordinary.

 

A few comments, suggestions.

 

1. You're running the minimum system requirements for Vista

2. More RAM may help, but probably not a lot

3. Maybe Download ATF-Cleaner from Snapfiles.com and clean up temporary files on your system.

4. Click on START - RUN - and type in CHKDSK /F and click the Y key in the black box to run a disk check and reboot the computer to allow it to run.

5. From the accessories menu run the System Defrag

 

If that does not help at all then we can have you try running another program called Deckard's System Scanner that will provide us with a lot more information about your system and what is running on it.

[Tony D]

If you're on a fast (non-dialup) connection and running Internet Explorer, go to Control Panel and open Internet Options. Go to the Advanced tab and scroll down to near the bottom and enable "Empty Temporary Internet Files folder when browser is closed".

[joestrummer]

  Kelly said:

If you're on a fast (non-dialup) connection and running Internet Explorer, go to Control Panel and open Internet Options. Go to the Advanced tab and scroll down to near the bottom and enable "Empty Temporary Internet Files folder when browser is closed".

 

I've already done that...

[AdvancedSetup]

Have you done the disk check and the temp file cleanup with ATF?

[Seth]

1) You have three IE toolbars. Get rid of all or leave the one you use most. Go to add/remove programs for removal.

 

2) You are using AVG but still have Norton files running. Use this application to fully rid yourself of Norton.

 

3) Perform an IE reset:

 

1.Click the Tools menu, and then click Internet Options.2.On the Advanced tab, click Reset.3.In the Reset Internet Explorer Settings dialog box, click Reset. 4.When Internet Explorer 7 finishes restoring the default settings, click Close, and then click OK two times. 5.Close Internet Explorer 7. The changes take effect the next time that you open Internet Explorer 7.

 

These recommendations are not meant to be a replacement for the excellent advice that has already been given. Rather, it's just some extra fun stuff that will help:).

[joestrummer]

  Seth said:

1) You have three Internet Explorer toolbars. Get rid of all or leave the one you use most. Go to add/remove programs for removal.

 

2) You are using AVG but still have Norton files running. Use this application to fully rid yourself of Norton.

 

3) Perform an Internet Explorer reset:

 

1.Click the Tools menu, and then click Internet Options.2.On the Advanced tab, click Reset.3.In the Reset Internet Explorer Settings dialog box, click Reset. 4.When Internet Explorer 7 finishes restoring the default settings, click Close, and then click OK two times. 5.Close Internet Explorer 7. The changes take effect the next time that you open Internet Explorer 7.

 

These recommendations are not meant to be a replacement for the excellent advice that has already been given. Rather, it's just some extra fun stuff that will help:).

 

I'm not sure if I've managed to get rid of all the toolbars, but the rest of your advice has helped a great deal. My computer hasn't run this fast since I bought it.

 

Thank you very much to all of you who responded. You've managed to put a smile on the face of a grumpy Scotsman.:D

[Seth]

I prefer to be grumpy ALL the time:).

 

Thanks for the update.

[maynardvdm]

Good to hear your pc is running like you want it to run :)

 

Only "some" people like to be grumpy all the time LOL :D