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RDP slow to connect to 2003 Term Server.


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Posted

I just built a new W2K3 Term server and I'm noticing much longer RDP

connection times than on my W2K term server.

 

Does anyone have any idea what may cause this?

 

The two servers are similar models. The W2K machine has 4GB RAM, the new

server has 3.5GB RAM.

 

Thanks,

 

Jeff

Guest Vera Noest [MVP]
Posted

Re: RDP slow to connect to 2003 Term Server.

 

Which part of the logon process takes more time?

Before you get to the login window, or after you have entered your

username and password (when the server is loading your profile)?

Which type of user profiles do you have? TS-specific profiles?

Different profiles for the W2K and the 2003 TS? Roaming or local?

 

You can get more info about the logn process by enabling logging:

 

221833 - How to enable user environment debug logging in retail

builds of Windows

http://support.microsoft.com/?kbid=221833

 

Interpreting Userenv log files

http://technet2.microsoft.com/WindowsServer/en/Library/ccd7b430-

99a5-40fd-b68a-6c1979e565a21033.mspx

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on 10

jul 2007 in microsoft.public.windows.terminal_services:

> I just built a new W2K3 Term server and I'm noticing much longer

> RDP connection times than on my W2K term server.

>

> Does anyone have any idea what may cause this?

>

> The two servers are similar models. The W2K machine has 4GB RAM,

> the new server has 3.5GB RAM.

>

> Thanks,

>

> Jeff

Posted

Re: RDP slow to connect to 2003 Term Server.

 

Getting to the login window is what is taking much longer. When connecting to

the W2K server it's almost instantaneous. With the new server it takes 30 -

60 seconds. (approx)

 

The user profiles are local on each server.

 

Thanks,

 

Jeff

 

"Vera Noest [MVP]" wrote:

> Which part of the logon process takes more time?

> Before you get to the login window, or after you have entered your

> username and password (when the server is loading your profile)?

> Which type of user profiles do you have? TS-specific profiles?

> Different profiles for the W2K and the 2003 TS? Roaming or local?

>

> You can get more info about the logn process by enabling logging:

>

> 221833 - How to enable user environment debug logging in retail

> builds of Windows

> http://support.microsoft.com/?kbid=221833

>

> Interpreting Userenv log files

> http://technet2.microsoft.com/WindowsServer/en/Library/ccd7b430-

> 99a5-40fd-b68a-6c1979e565a21033.mspx

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on 10

> jul 2007 in microsoft.public.windows.terminal_services:

>

> > I just built a new W2K3 Term server and I'm noticing much longer

> > RDP connection times than on my W2K term server.

> >

> > Does anyone have any idea what may cause this?

> >

> > The two servers are similar models. The W2K machine has 4GB RAM,

> > the new server has 3.5GB RAM.

> >

> > Thanks,

> >

> > Jeff

>

Guest Vera Noest [MVP]
Posted

Re: RDP slow to connect to 2003 Term Server.

 

Mm, that shouldn't be the case.

Is there any difference between making a connection to the NetBIOS

name of the server and to the IP number?

Is your DNS working OK?

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on 11

jul 2007 in microsoft.public.windows.terminal_services:

> Getting to the login window is what is taking much longer. When

> connecting to the W2K server it's almost instantaneous. With the

> new server it takes 30 - 60 seconds. (approx)

>

> The user profiles are local on each server.

>

> Thanks,

>

> Jeff

>

> "Vera Noest [MVP]" wrote:

>

>> Which part of the logon process takes more time?

>> Before you get to the login window, or after you have entered

>> your username and password (when the server is loading your

>> profile)? Which type of user profiles do you have? TS-specific

>> profiles? Different profiles for the W2K and the 2003 TS?

>> Roaming or local?

>>

>> You can get more info about the logn process by enabling

>> logging:

>>

>> 221833 - How to enable user environment debug logging in retail

>> builds of Windows

>> http://support.microsoft.com/?kbid=221833

>>

>> Interpreting Userenv log files

>> http://technet2.microsoft.com/WindowsServer/en/Library/ccd7b430-

>> 99a5-40fd-b68a-6c1979e565a21033.mspx

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> =?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on

>> 10 jul 2007 in microsoft.public.windows.terminal_services:

>>

>> > I just built a new W2K3 Term server and I'm noticing much

>> > longer RDP connection times than on my W2K term server.

>> >

>> > Does anyone have any idea what may cause this?

>> >

>> > The two servers are similar models. The W2K machine has 4GB

>> > RAM, the new server has 3.5GB RAM.

>> >

>> > Thanks,

>> >

>> > Jeff

Guest ThePro
Posted

Re: RDP slow to connect to 2003 Term Server.

 

"Jeff" <Jeff@discussions.microsoft.com> wrote

news:DA86A83D-56B2-4DD8-9D20-F9CA9A573D41@microsoft.com...

>I just built a new W2K3 Term server and I'm noticing much longer RDP

> connection times than on my W2K term server.

>

> Does anyone have any idea what may cause this?

>

 

If you client runs Vista have a look at

http://mytechweblog.blogspot.com/2007/06/rdp-from-vista-slow-after-windows-2003.html

 

ThePro

Posted

Re: RDP slow to connect to 2003 Term Server.

 

DNS seems to be working fine. Both TS servers reside on the same subnet, but

on different domains. I will try setting up a connection via IP address

rather than NetBIOS name and see if there's a difference. I'll keep you

posted.

 

Thanks,

 

Jeff

 

"Vera Noest [MVP]" wrote:

> Mm, that shouldn't be the case.

> Is there any difference between making a connection to the NetBIOS

> name of the server and to the IP number?

> Is your DNS working OK?

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on 11

> jul 2007 in microsoft.public.windows.terminal_services:

>

> > Getting to the login window is what is taking much longer. When

> > connecting to the W2K server it's almost instantaneous. With the

> > new server it takes 30 - 60 seconds. (approx)

> >

> > The user profiles are local on each server.

> >

> > Thanks,

> >

> > Jeff

> >

> > "Vera Noest [MVP]" wrote:

> >

> >> Which part of the logon process takes more time?

> >> Before you get to the login window, or after you have entered

> >> your username and password (when the server is loading your

> >> profile)? Which type of user profiles do you have? TS-specific

> >> profiles? Different profiles for the W2K and the 2003 TS?

> >> Roaming or local?

> >>

> >> You can get more info about the logn process by enabling

> >> logging:

> >>

> >> 221833 - How to enable user environment debug logging in retail

> >> builds of Windows

> >> http://support.microsoft.com/?kbid=221833

> >>

> >> Interpreting Userenv log files

> >> http://technet2.microsoft.com/WindowsServer/en/Library/ccd7b430-

> >> 99a5-40fd-b68a-6c1979e565a21033.mspx

> >>

> >> _________________________________________________________

> >> Vera Noest

> >> MCSE, CCEA, Microsoft MVP - Terminal Server

> >> TS troubleshooting: http://ts.veranoest.net

> >> ___ please respond in newsgroup, NOT by private email ___

> >>

> >> =?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on

> >> 10 jul 2007 in microsoft.public.windows.terminal_services:

> >>

> >> > I just built a new W2K3 Term server and I'm noticing much

> >> > longer RDP connection times than on my W2K term server.

> >> >

> >> > Does anyone have any idea what may cause this?

> >> >

> >> > The two servers are similar models. The W2K machine has 4GB

> >> > RAM, the new server has 3.5GB RAM.

> >> >

> >> > Thanks,

> >> >

> >> > Jeff

>

Posted

Re: RDP slow to connect to 2003 Term Server.

 

No Vista boxes in my shop. We don't have the hardware to support it. (And

probably won't have for a long time)

 

It's mostly thin clients running Windows CE connecting to the term servers.

 

Thanks,

 

Jeff

 

"ThePro" wrote:

> "Jeff" <Jeff@discussions.microsoft.com> wrote

> news:DA86A83D-56B2-4DD8-9D20-F9CA9A573D41@microsoft.com...

> >I just built a new W2K3 Term server and I'm noticing much longer RDP

> > connection times than on my W2K term server.

> >

> > Does anyone have any idea what may cause this?

> >

>

> If you client runs Vista have a look at

> http://mytechweblog.blogspot.com/2007/06/rdp-from-vista-slow-after-windows-2003.html

>

> ThePro

>

Posted

Re: RDP slow to connect to 2003 Term Server.

 

I figured it out. Our dns server resides in the same domain that the W2K TS

server is in. I just added an A record in DNS under that domain and that sped

things up nicely.

 

Thanks,

 

Jeff

 

"Vera Noest [MVP]" wrote:

> Mm, that shouldn't be the case.

> Is there any difference between making a connection to the NetBIOS

> name of the server and to the IP number?

> Is your DNS working OK?

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on 11

> jul 2007 in microsoft.public.windows.terminal_services:

>

> > Getting to the login window is what is taking much longer. When

> > connecting to the W2K server it's almost instantaneous. With the

> > new server it takes 30 - 60 seconds. (approx)

> >

> > The user profiles are local on each server.

> >

> > Thanks,

> >

> > Jeff

> >

> > "Vera Noest [MVP]" wrote:

> >

> >> Which part of the logon process takes more time?

> >> Before you get to the login window, or after you have entered

> >> your username and password (when the server is loading your

> >> profile)? Which type of user profiles do you have? TS-specific

> >> profiles? Different profiles for the W2K and the 2003 TS?

> >> Roaming or local?

> >>

> >> You can get more info about the logn process by enabling

> >> logging:

> >>

> >> 221833 - How to enable user environment debug logging in retail

> >> builds of Windows

> >> http://support.microsoft.com/?kbid=221833

> >>

> >> Interpreting Userenv log files

> >> http://technet2.microsoft.com/WindowsServer/en/Library/ccd7b430-

> >> 99a5-40fd-b68a-6c1979e565a21033.mspx

> >>

> >> _________________________________________________________

> >> Vera Noest

> >> MCSE, CCEA, Microsoft MVP - Terminal Server

> >> TS troubleshooting: http://ts.veranoest.net

> >> ___ please respond in newsgroup, NOT by private email ___

> >>

> >> =?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on

> >> 10 jul 2007 in microsoft.public.windows.terminal_services:

> >>

> >> > I just built a new W2K3 Term server and I'm noticing much

> >> > longer RDP connection times than on my W2K term server.

> >> >

> >> > Does anyone have any idea what may cause this?

> >> >

> >> > The two servers are similar models. The W2K machine has 4GB

> >> > RAM, the new server has 3.5GB RAM.

> >> >

> >> > Thanks,

> >> >

> >> > Jeff

>

Guest Vera Noest [MVP]
Posted

Re: RDP slow to connect to 2003 Term Server.

 

OK, I'm glad that your problem is solved, and thanks for reporting

the results back here!

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on 13

jul 2007 in microsoft.public.windows.terminal_services:

> I figured it out. Our dns server resides in the same domain that

> the W2K TS server is in. I just added an A record in DNS under

> that domain and that sped things up nicely.

>

> Thanks,

>

> Jeff

>

> "Vera Noest [MVP]" wrote:

>

>> Mm, that shouldn't be the case.

>> Is there any difference between making a connection to the

>> NetBIOS name of the server and to the IP number?

>> Is your DNS working OK?

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> =?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote on

>> 11 jul 2007 in microsoft.public.windows.terminal_services:

>>

>> > Getting to the login window is what is taking much longer.

>> > When connecting to the W2K server it's almost instantaneous.

>> > With the new server it takes 30 - 60 seconds. (approx)

>> >

>> > The user profiles are local on each server.

>> >

>> > Thanks,

>> >

>> > Jeff

>> >

>> > "Vera Noest [MVP]" wrote:

>> >

>> >> Which part of the logon process takes more time?

>> >> Before you get to the login window, or after you have

>> >> entered your username and password (when the server is

>> >> loading your profile)? Which type of user profiles do you

>> >> have? TS-specific profiles? Different profiles for the W2K

>> >> and the 2003 TS? Roaming or local?

>> >>

>> >> You can get more info about the logn process by enabling

>> >> logging:

>> >>

>> >> 221833 - How to enable user environment debug logging in

>> >> retail builds of Windows

>> >> http://support.microsoft.com/?kbid=221833

>> >>

>> >> Interpreting Userenv log files

>> >> http://technet2.microsoft.com/WindowsServer/en/Library/ccd7b4

>> >> 30- 99a5-40fd-b68a-6c1979e565a21033.mspx

>> >>

>> >> _________________________________________________________

>> >> Vera Noest

>> >> MCSE, CCEA, Microsoft MVP - Terminal Server

>> >> TS troubleshooting: http://ts.veranoest.net

>> >> ___ please respond in newsgroup, NOT by private email ___

>> >>

>> >> =?Utf-8?B?SmVmZg==?= <Jeff@discussions.microsoft.com> wrote

>> >> on 10 jul 2007 in

>> >> microsoft.public.windows.terminal_services:

>> >>

>> >> > I just built a new W2K3 Term server and I'm noticing much

>> >> > longer RDP connection times than on my W2K term server.

>> >> >

>> >> > Does anyone have any idea what may cause this?

>> >> >

>> >> > The two servers are similar models. The W2K machine has

>> >> > 4GB RAM, the new server has 3.5GB RAM.

>> >> >

>> >> > Thanks,

>> >> >

>> >> > Jeff

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