Un-deletable Desktop Icons!

[Ezekiel]

Well, for some reason or another. I was happily moving my files about.

These files. They were meant to be deleted. And lol. When i was about to move on to that. It gave me a nice error message, telling me," Cannot Delete <file name>: Access is denied.

Make sure disk is not full or write-protected and that the file is not currently in use."

 

And there, it has been happening to a few files now. I cannot move it about, nor can i delete it. Its starting to take up space in the desktop.. :eek:

Please help. Thanks

[RandyL]

Welcome to Extreme Tech Support - Free PC Help

 

It could be a number of things but with little else to go on I would start with the following as it does show possible signs.

 

Your computer could be infected with Malware.

 

Malware is the term used to describe computer infections such as Adware, Spyware, Viruses, and Trojan Horses.

You will need to run at least two malware scanners as well as an Antivirus scanner that are listed in the following instructions.

Anti-Malware and Anti-Virus scanners perform different tasks.

The reason to run multiple scanners is to ensure that no single scanner is missing something.

 

The time it takes will vary depending on your system and your internet connection.

Typically the SUPERAntiSpyware and Malwarebytes scanners will take between 30 and 90 minutes.

The Eset online scan should take between 1 and 3 hours.

In most cases, these scans will suffice to clean and disinfect your computer.

 

For best results print the following instructions and bookmark this Web page

To keep this guide printer-friendly, use your cursor to highlight the contents below.

From your browser select File - Print and in the printer dialog box under "Print range"

click the Selection choice to print out these instructions for removal of malware.

 

http://kixhelp.com/wr/images-freepchelp/printer-selection.gif

 

 

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• Follow these instructions carefully.
  
• Download ATF-Cleaner from Snapfiles.com to remove "junk" files from your computer that may contain malware.
  
• You can also download it from Majorgeeks.com
  
• When you run ATF-Cleaner, check the items as shown below for Main.
  
• For FireFox, be sure to click on the FireFox tab on top and check the items as shown below for FireFox
  
• NOTE: If you don't have FireFox or Opera installed then they will be grayed out and can be ignored
  
• Then click on "Empty Selected".

http://kixhelp.com/wr/images-freepchelp/atf-cleaner01.gif . http://kixhelp.com/wr/images-freepchelp/atf-cleaner02.gif

 

 

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• Install and run the free version (not the Professional version) of SUPERAntiSpyware from SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
  • Accept any prompts to allow SUPERAntiSpyware to install the latest rules and infection definition files.
    
  • You do not have to send them your e-mail address, just click next.
    
  • You can leave the automated check for updates on.
    
  • You can uncheck "Send a diagnostic report to research center" if you don't want to send the information.
    
  • DO NOT allow SUPERAntiSpyware to protect your Home Page settings.
    
  • On the Top Left select the Scan your computer button.
    
  • Make sure there is a CHECK MARK on all Fixed Drives.
    
  • Click "Perform a Complete Scan". Click "Next" and reboot the computer when prompted to do so.

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• Install and run Malwarebytes' Anti-Malware from this link.
  
• Malwarebytes - click to directly download the application
  
• Accept all defaults for the installer and then click on the Quick Scan and click Next.
  
• If any items are found allow it to clean them and then Reboot your computer.

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• Disable your internet security by right clicking on its icon (usually located in the system tray next to the time display) and choosing "Exit", "Disable", or "Shut Down".
  
• Run an online scan with Eset from Free Virus Scan: Use ESET's Online Antivirus Scanner
  
• You must use Internet Explorer for this online scan. FireFox, Opera, etc will not work for this scan.
  
• Accept the terms and click "Start".
  
• Once the scanner is ready, check "Remove found threats" AND "Scan unwanted applications".
  
• Click "Start" to begin the scan.
  
• When completed restart your computer

Make sure your internet security is enabled, and then please return to Extreme Tech Support - Free PC Help and tell us how the computer seems to be operating.

At that time, you will receive instructions to assist you in removing malicious programs from your Add/Remove program list if warranted.

[Tony D]

Try deleting them in Safe Mode. To start in Safe Mode, tap the F8 key until you get the startup up menu. Using the arrow keys, choose Safe Mode.

[quaytec]

Try the simple solution first. I think you'll find the programs running so close it first. Through task manager