Guest Golforfood Posted July 12, 2007 Posted July 12, 2007 I have a Windows 2003 Server R2 running and I have a client who uses Remote Desktop to login. The client can't print to their local printer. I am using Terminal Services. The just purchases a new printer which is an HP Laserjet 3055 All in One. I read a knowledgebase article on Microsoft's web site (Article ID 302361) that says Printers that use ports that do not begin with Com, Lpt, or USB are not redirected in a Remote Desktop or Terminal Services Session. I have made the registry changes on the clients computer and also changed the port from DOT$ to LPT. I still can't print. Is there anything else I can do? I have spent a week on this and the client is trying to run a business. Any help would be greatly appriciated.
Guest Jeff Pitsch Posted July 12, 2007 Posted July 12, 2007 Re: Clients Local Printer Not Printing Did you install the driver on the terminal server? I would test this driver first to make sure it's terminal services compatible, otherwise, your in for a lot of pain. Jeff Pitsch Microsoft MVP - Terminal Server Citrix Technology Professional Provision Networks VIP Forums not enough? Get support from the experts at your business http://jeffpitschconsulting.com Golforfood wrote: > I have a Windows 2003 Server R2 running and I have a client who uses Remote > Desktop to login. The client can't print to their local printer. I am using > Terminal Services. The just purchases a new printer which is an HP Laserjet > 3055 All in One. I read a knowledgebase article on Microsoft's web site > (Article ID 302361) that says Printers that use ports that do not begin with > Com, Lpt, or USB are not redirected in a Remote Desktop or Terminal Services > Session. I have made the registry changes on the clients computer and also > changed the port from DOT$ to LPT. I still can't print. Is there anything > else I can do? I have spent a week on this and the client is trying to run a > business. Any help would be greatly appriciated.
Guest moncho Posted July 12, 2007 Posted July 12, 2007 Re: Clients Local Printer Not Printing Golforfood wrote: > I have a Windows 2003 Server R2 running and I have a client who uses Remote > Desktop to login. The client can't print to their local printer. I am using > Terminal Services. The just purchases a new printer which is an HP Laserjet > 3055 All in One. I read a knowledgebase article on Microsoft's web site > (Article ID 302361) that says Printers that use ports that do not begin with > Com, Lpt, or USB are not redirected in a Remote Desktop or Terminal Services > Session. I have made the registry changes on the clients computer and also > changed the port from DOT$ to LPT. I still can't print. Is there anything > else I can do? I have spent a week on this and the client is trying to run a > business. Any help would be greatly appriciated. Do you need all of the multi-function functions? Do you have the latest RDP client installed? How is the printer connected to the PC? USB? TCP/IP? You can map the printer to a generic HP LaserJet Driver to do basic printing because the printer has PCL. It should at least print. moncho
Guest Golforfood Posted July 12, 2007 Posted July 12, 2007 Re: Clients Local Printer Not Printing Jeff: I have installed the correct driver on the server, and yes I am in a lot of pain. I have checked the hp website and have the correct driver for windows 2003. Is there a generic driver that I could load on the server? The one that hp shows is laserjet 3055 PCL version 60.051.564.021. "Jeff Pitsch" wrote: > Did you install the driver on the terminal server? I would test this > driver first to make sure it's terminal services compatible, otherwise, > your in for a lot of pain. > > Jeff Pitsch > Microsoft MVP - Terminal Server > Citrix Technology Professional > Provision Networks VIP > > Forums not enough? > Get support from the experts at your business > http://jeffpitschconsulting.com > > Golforfood wrote: > > I have a Windows 2003 Server R2 running and I have a client who uses Remote > > Desktop to login. The client can't print to their local printer. I am using > > Terminal Services. The just purchases a new printer which is an HP Laserjet > > 3055 All in One. I read a knowledgebase article on Microsoft's web site > > (Article ID 302361) that says Printers that use ports that do not begin with > > Com, Lpt, or USB are not redirected in a Remote Desktop or Terminal Services > > Session. I have made the registry changes on the clients computer and also > > changed the port from DOT$ to LPT. I still can't print. Is there anything > > else I can do? I have spent a week on this and the client is trying to run a > > business. Any help would be greatly appriciated. >
Guest Golforfood Posted July 12, 2007 Posted July 12, 2007 Re: Clients Local Printer Not Printing "moncho" wrote: > Golforfood wrote: > > I have a Windows 2003 Server R2 running and I have a client who uses Remote > > Desktop to login. The client can't print to their local printer. I am using > > Terminal Services. The just purchases a new printer which is an HP Laserjet > > 3055 All in One. I read a knowledgebase article on Microsoft's web site > > (Article ID 302361) that says Printers that use ports that do not begin with > > Com, Lpt, or USB are not redirected in a Remote Desktop or Terminal Services > > Session. I have made the registry changes on the clients computer and also > > changed the port from DOT$ to LPT. I still can't print. Is there anything > > else I can do? I have spent a week on this and the client is trying to run a > > business. Any help would be greatly appriciated. > > Do you need all of the multi-function functions? No, I don't, I just want to be able to print > > Do you have the latest RDP client installed? I believe so, but how do I check? > > How is the printer connected to the PC? USB? TCP/IP? It was connected through USB but then I read Article ID 302361 and it said to connect it to LPT and make a registry change per article on client computer as per instructions > > You can map the printer to a generic HP LaserJet Driver to do basic > printing because the printer has PCL. It should at least print. How would I do this? > > moncho > >
Guest moncho Posted July 13, 2007 Posted July 13, 2007 Re: Clients Local Printer Not Printing Golforfood wrote: > > "moncho" wrote: > >> Golforfood wrote: >>> I have a Windows 2003 Server R2 running and I have a client who uses Remote >>> Desktop to login. The client can't print to their local printer. I am using >>> Terminal Services. The just purchases a new printer which is an HP Laserjet >>> 3055 All in One. I read a knowledgebase article on Microsoft's web site >>> (Article ID 302361) that says Printers that use ports that do not begin with >>> Com, Lpt, or USB are not redirected in a Remote Desktop or Terminal Services >>> Session. I have made the registry changes on the clients computer and also >>> changed the port from DOT$ to LPT. I still can't print. Is there anything >>> else I can do? I have spent a week on this and the client is trying to run a >>> business. Any help would be greatly appriciated. >> Do you need all of the multi-function functions? No, I don't, I just want to be able to print Excellent. Makes things easier. >> >> Do you have the latest RDP client installed? I believe so, but how do I check? Windows Update has the newest RDP 6.0 client for download. >> >> How is the printer connected to the PC? USB? TCP/IP? It was connected through USB but then I read Article ID 302361 and it said to connect it to LPT and make a registry change per article on client computer as per instructions >> >> You can map the printer to a generic HP LaserJet Driver to do basic >> printing because the printer has PCL. It should at least print. How would I do this? The easiest way is to download the Terminal Server Printer Driver Redirection Wizard at http://support.microsoft.com/kb/239088/en-us. Then set it to a generic HP LaserJet PCL Printer Driver. moncho
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