Clients Local Printer Not Printing

[Guest Golforfood]

I have a Windows 2003 Server R2 running and I have a client who uses Remote

Desktop to login. The client can't print to their local printer. I am using

Terminal Services. The just purchases a new printer which is an HP Laserjet

3055 All in One. I read a knowledgebase article on Microsoft's web site

(Article ID 302361) that says Printers that use ports that do not begin with

Com, Lpt, or USB are not redirected in a Remote Desktop or Terminal Services

Session. I have made the registry changes on the clients computer and also

changed the port from DOT$ to LPT. I still can't print. Is there anything

else I can do? I have spent a week on this and the client is trying to run a

business. Any help would be greatly appriciated.

[Guest Jeff Pitsch]

Re: Clients Local Printer Not Printing

 

Did you install the driver on the terminal server? I would test this

driver first to make sure it's terminal services compatible, otherwise,

your in for a lot of pain.

 

Jeff Pitsch

Microsoft MVP - Terminal Server

Citrix Technology Professional

Provision Networks VIP

 

Forums not enough?

Get support from the experts at your business

http://jeffpitschconsulting.com

 

Golforfood wrote:

> I have a Windows 2003 Server R2 running and I have a client who uses Remote

> Desktop to login. The client can't print to their local printer. I am using

> Terminal Services. The just purchases a new printer which is an HP Laserjet

> 3055 All in One. I read a knowledgebase article on Microsoft's web site

> (Article ID 302361) that says Printers that use ports that do not begin with

> Com, Lpt, or USB are not redirected in a Remote Desktop or Terminal Services

> Session. I have made the registry changes on the clients computer and also

> changed the port from DOT$ to LPT. I still can't print. Is there anything

> else I can do? I have spent a week on this and the client is trying to run a

> business. Any help would be greatly appriciated.

[Guest moncho]

Re: Clients Local Printer Not Printing

 

Golforfood wrote:

> I have a Windows 2003 Server R2 running and I have a client who uses Remote

> Desktop to login. The client can't print to their local printer. I am using

> Terminal Services. The just purchases a new printer which is an HP Laserjet

> 3055 All in One. I read a knowledgebase article on Microsoft's web site

> (Article ID 302361) that says Printers that use ports that do not begin with

> Com, Lpt, or USB are not redirected in a Remote Desktop or Terminal Services

> Session. I have made the registry changes on the clients computer and also

> changed the port from DOT$ to LPT. I still can't print. Is there anything

> else I can do? I have spent a week on this and the client is trying to run a

> business. Any help would be greatly appriciated.

 

Do you need all of the multi-function functions?

 

Do you have the latest RDP client installed?

 

How is the printer connected to the PC? USB? TCP/IP?

 

You can map the printer to a generic HP LaserJet Driver to do basic

printing because the printer has PCL. It should at least print.

 

moncho

[Guest Golforfood]

Re: Clients Local Printer Not Printing

 

Jeff:

 

I have installed the correct driver on the server, and yes I am in a lot of

pain. I have checked the hp website and have the correct driver for windows

2003. Is there a generic driver that I could load on the server? The one

that hp shows is laserjet 3055 PCL version 60.051.564.021.

 

"Jeff Pitsch" wrote:

> Did you install the driver on the terminal server? I would test this

> driver first to make sure it's terminal services compatible, otherwise,

> your in for a lot of pain.

>

> Jeff Pitsch

> Microsoft MVP - Terminal Server

> Citrix Technology Professional

> Provision Networks VIP

>

> Forums not enough?

> Get support from the experts at your business

> http://jeffpitschconsulting.com

>

> Golforfood wrote:

> > I have a Windows 2003 Server R2 running and I have a client who uses Remote

> > Desktop to login. The client can't print to their local printer. I am using

> > Terminal Services. The just purchases a new printer which is an HP Laserjet

> > 3055 All in One. I read a knowledgebase article on Microsoft's web site

> > (Article ID 302361) that says Printers that use ports that do not begin with

> > Com, Lpt, or USB are not redirected in a Remote Desktop or Terminal Services

> > Session. I have made the registry changes on the clients computer and also

> > changed the port from DOT$ to LPT. I still can't print. Is there anything

> > else I can do? I have spent a week on this and the client is trying to run a

> > business. Any help would be greatly appriciated.

>

[Guest Golforfood]

Re: Clients Local Printer Not Printing

 

 

 

"moncho" wrote:

> Golforfood wrote:

> > I have a Windows 2003 Server R2 running and I have a client who uses Remote

> > Desktop to login. The client can't print to their local printer. I am using

> > Terminal Services. The just purchases a new printer which is an HP Laserjet

> > 3055 All in One. I read a knowledgebase article on Microsoft's web site

> > (Article ID 302361) that says Printers that use ports that do not begin with

> > Com, Lpt, or USB are not redirected in a Remote Desktop or Terminal Services

> > Session. I have made the registry changes on the clients computer and also

> > changed the port from DOT$ to LPT. I still can't print. Is there anything

> > else I can do? I have spent a week on this and the client is trying to run a

> > business. Any help would be greatly appriciated.

>

> Do you need all of the multi-function functions? No, I don't, I just want to be able to print

>

> Do you have the latest RDP client installed? I believe so, but how do I check?

>

> How is the printer connected to the PC? USB? TCP/IP? It was connected through USB but then I read Article ID 302361 and it said to connect it to LPT and make a registry change per article on client computer as per instructions

>

> You can map the printer to a generic HP LaserJet Driver to do basic

> printing because the printer has PCL. It should at least print. How would I do this?

>

> moncho

>

>

[Guest moncho]

Re: Clients Local Printer Not Printing

 

Golforfood wrote:

>

> "moncho" wrote:

>

>> Golforfood wrote:

>>> I have a Windows 2003 Server R2 running and I have a client who uses Remote

>>> Desktop to login. The client can't print to their local printer. I am using

>>> Terminal Services. The just purchases a new printer which is an HP Laserjet

>>> 3055 All in One. I read a knowledgebase article on Microsoft's web site

>>> (Article ID 302361) that says Printers that use ports that do not begin with

>>> Com, Lpt, or USB are not redirected in a Remote Desktop or Terminal Services

>>> Session. I have made the registry changes on the clients computer and also

>>> changed the port from DOT$ to LPT. I still can't print. Is there anything

>>> else I can do? I have spent a week on this and the client is trying to run a

>>> business. Any help would be greatly appriciated.

>> Do you need all of the multi-function functions? No, I don't, I just want to be able to print

Excellent. Makes things easier.

>>

>> Do you have the latest RDP client installed? I believe so, but how do I check?

Windows Update has the newest RDP 6.0 client for download.

>>

>> How is the printer connected to the PC? USB? TCP/IP? It was connected through USB but then I read Article ID 302361 and it said to connect it to LPT and make a registry change per article on client computer as per instructions

>>

>> You can map the printer to a generic HP LaserJet Driver to do basic

>> printing because the printer has PCL. It should at least print. How would I do this?

The easiest way is to download the Terminal Server Printer Driver

Redirection Wizard at http://support.microsoft.com/kb/239088/en-us.

 

Then set it to a generic HP LaserJet PCL Printer Driver.

 

moncho