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Remote access using Remote Desktop Connection


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Guest Tristan McElhinney
Posted

Hi,

 

I'm posting this here, because I'm not sure it's an ISA problem, can't

remote in locally either which someone told me was probably not an ISA

problem then.

 

I'm trying to remote into our Windows 2003 Standard edition server and can't

get in. Have set up RealVNC and Remote Desktop Connection on identical

servers in the past which have been running ISA04 on the same server with no

problems.

 

But this one installation is causing me all sorts of problems. I can remote

in using the logmein.com software, but I need someone on the other end to

send me an invite. The correct ports are open for both RealVNC and remote

desktop and if I watch the monitoring in ISA 04 logs I can see the

following:

 

Protocol: RDP (Terminal Services)

Action: Initiated

Rule: RDP Server

Result Code: 0x0

 

Then after that it gets:

Protocol: RDP (Terminal Services)

Action: Closed

Rule: RDP Server

Result Code: 0x80074e21 FWX_E_ABORTIVE_SHUTDOWN

 

Status: A connection was abortively closed afte rone of the peers sent a RST

Segment.

 

I'm stuck, I've check the services to make sure all the Terminal Services

and RDP services are running and they are. The rules are idential to ones

set up on another server.

 

Any ideas what the RST Segment error is about?

 

I've looked at the article:

http://www.isaserver.org/tutorials/Publishing-Remote-Desktop-Web-Connection-Sites-ISA-Firewall-Part3.html

which seems to describe my problem, but still no closer to getting it

working.

 

Help

Thanks

Tristan

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Guest Tristan McElhinney
Posted

Re: Remote access using Remote Desktop Connection

 

Fixed it by just restarting the RDP Service on the Server. Weird!

 

 

"Tristan McElhinney" <Tristan@NET.local> wrote in message

news:9C0E0ABA-D13A-400F-8B28-0011D337D782@microsoft.com...

> Hi,

>

> I'm posting this here, because I'm not sure it's an ISA problem, can't

> remote in locally either which someone told me was probably not an ISA

> problem then.

>

> I'm trying to remote into our Windows 2003 Standard edition server and

> can't get in. Have set up RealVNC and Remote Desktop Connection on

> identical servers in the past which have been running ISA04 on the same

> server with no problems.

>

> But this one installation is causing me all sorts of problems. I can

> remote in using the logmein.com software, but I need someone on the other

> end to send me an invite. The correct ports are open for both RealVNC and

> remote desktop and if I watch the monitoring in ISA 04 logs I can see the

> following:

>

> Protocol: RDP (Terminal Services)

> Action: Initiated

> Rule: RDP Server

> Result Code: 0x0

>

> Then after that it gets:

> Protocol: RDP (Terminal Services)

> Action: Closed

> Rule: RDP Server

> Result Code: 0x80074e21 FWX_E_ABORTIVE_SHUTDOWN

>

> Status: A connection was abortively closed afte rone of the peers sent a

> RST Segment.

>

> I'm stuck, I've check the services to make sure all the Terminal Services

> and RDP services are running and they are. The rules are idential to ones

> set up on another server.

>

> Any ideas what the RST Segment error is about?

>

> I've looked at the article:

> http://www.isaserver.org/tutorials/Publishing-Remote-Desktop-Web-Connection-Sites-ISA-Firewall-Part3.html

> which seems to describe my problem, but still no closer to getting it

> working.

>

> Help

> Thanks

> Tristan

>


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