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Posted

Further to Wolfeyman's response to my last submission on the Peculiar Problem thread, my copy of Windows is NOT illegal, we are nowhere near the limit of machines we are allowed to install the software on and I also suspect that the licensing problem has arisen through a conflict with another software installation. I simply have not bothered to pursue the matter because once the pop-up message had been removed it did not affect me. As I said, I am going to bring the matter up when we need to bring our IT specialists in for more serious probelms.

 

I sincerely hope you don't conduct your real life like this; casting judgements based on minutiae of information. Your reaction is both offensive and cretinous.

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Guest Wolfeymole
Posted

As I have stated Tonko it is my contention that if you are in an office environment, which you claim you are, then all copies of an operating system should be legitimate, you freely admit that this is not the case.

If you are also allowed full internet access, from which these issues occurred, within that environment then it is your IT department that appears to be cretinous and not I.

Posted

The forum can't be seen to be giving out advice on illegal activities and therefore actions have to be taken quickly by the moderators, at least that is my understanding.

 

Instead of posting a message like this is would have been a lot more productive to contact a moderator by PM and they could have reviewed the locking of the thread.

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Posted

I realise that this is not the place for a 'your turn - my turn' row, and I wouldn't blame you for not continuing with this, but to be suddenly cut out because somebody who is completely remote from the facts has decided that my software is illegal WHEN IT IS NOT, is very annoying.

 

I have not "freely admitted" anything of the sort, quite the opposite, and I don't know why you have said that. Also, we do not have an IT dept, just consultants we call in when there is a problem. But it has to be a big problem at the rates they charge.

 

I will try to sort my Outlook Express problem (remember that?) elsewhere and not waste any more of your or my time. I know you mean well and do good deeds for free but I'm afraid you've botched up this time. I wish you well. Really.

Guest Wolfeymole
Posted
After months, years even, of having automatic Windows updates switched on and working fine, the powers that be suddenly decided (about a year ago) that my copy of Windows is not genuine.

 

Who are the powers?

 

 

 

It just doesn't seem to like the particular installation on my PC.

 

Please explain.

 

 

 

After that, every time I booted up I got some message that paused the process and asked me to purchase a "genuine version".

 

Please explain further.

 

 

 

I got nowhere with MS despite entering the same Licence number as my colleagues

 

Why did you have to enter a license number when it was already installed?

 

 

 

I can't remember too much but I had to fiddle around in Command mode while in safe mode to get rid of the pop-up,

 

What do you mean by this?

 

 

 

I'd probably have problems getting the download from the MS site as it seems to think my copy of Windows is pirated, even though it isn't ( I had to jump through all sorts of hoops to get rid of the "Genuine Validation" alert or whatever it is called).

 

What hoops do you speak of?

Posted

1. The 'robots' on the MS Windows update site.

2. After the routine (automatic) download of the updates, as I recall (remember, this was about a year ago) a systematic check is made to 'Validate' your copy of Windows and it came back with a message saying that my Windows was not a genuine copy, yet I had changed nothing and had happily been installing the updates for years. I didn't know, but I put it down to some software conflict on my PC.

3. After the validation check, if it rules your copy is not genuine, it plants a pop-up message on your PC which does just that when you boot up and at frequent intervals while you use your PC. I think it was called "Genuine Validation" or something similar, but it was certainly persistent and annoying. The message informed me that my Windows was not genuine and invited me to purchase a 'genuine' one. Having already paid for my software I (or my company) was not going to do that.

5. On querying all this through the MS site, at some stage, I was asked to input the software licence no.. I did this and still it came back as 'not genuine'. This is the same number that the other office PC Windows are working under and there are no update problems with those. I presume the licence no. has to tie up with some code included with the Windows software which had, perhaps, been corrupted on my PC.

6. The pop-up was annoying and I visited several forums like this to get advice on how to get rid of it. Believe me, I was not the only one with this problem and the forums that did give out the removal method justified it by saying that MS planting the pop-up on your PC was akin to planting spyware or similar as it caused disruption. Anyway, the method involved going into command mode while in safe mode and removing certain lines of code or commands.

7. The hoops I refer to was the seemingly complex (for a non-IT person) sequence of 'do this, then do this, then....' to get rid of the pop-up.

Posted
Are you able to get Window's updates since the message appeared?

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Posted

I can download them but when I 'press' install, the validation process starts and I get the message described previously and the pop-up is installed. So I have disabled the updates.

 

I appreciate you trying to help on this issue but I'm sure it will be sorted whenever we get our IT consultants in. As I have said, they are expensive and as the problem is not critical I will wait until we really need them. The reason why I came onto this forum yesterday was to, hopefully, quickly solve the problem I have with OE. If not, I'll have to call them in anyway!

Posted
Thanks for that. Could do the trick, though I'll probably have to lie down after implementing it! I don't think this is related to my problems with OE though - do you?
Guest Wolfeymole
Posted

Let's sort one thing at once out tonko yes?

 

Do you have SP2 at least?

Guest Wolfeymole
Posted
So have you done as per the instructions from MS?
  • 2 years later...
Posted

Forum Hijacked??

 

I can't find out how to contact a moderator direct so I am posting here hoping that a moderator will be able to see it and take any appropriate action.

 

I received an email saying ny thread in Windows 7 about desktop.ini fles had a reply but the reply has nothing to do with my post, Windows 7 or even computers so I wondered if the forum had somehow been hijacked.

 

The email read as follows:

 

 

Dear JayCee6828,

 

aBusinjusseaks has just replied to a thread you have subscribed to entitled - desktop.ini - in the Windows 7 forum of Computer Support Forums - FreePCHelp.co.uk.

 

This thread is located at:

http://extremetechsupport.com/forum/windows-7/11144-desktop-ini-new-post.html

 

Here is the message that has just been posted:

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Posted
I can't find out how to contact a moderator direct so I am posting here hoping that a moderator will be able to see it and take any appropriate action.

 

I received an email saying ny thread in Windows 7 about desktop.ini fles had a reply but the reply has nothing to do with my post, Windows 7 or even computers so I wondered if the forum had somehow been hijacked.

 

The email read as follows:

 

 

Dear JayCee6828,

 

aBusinjusseaks has just replied to a thread you have subscribed to entitled - desktop.ini - in the Windows 7 forum of Computer Support Forums - FreePCHelp.co.uk.

Thanks for bringing it to our attention Jay. It has been taken care of, thanks to Starbuck. :)

 

Oh and next time if you need to contact, any of the moderators or administrators, you can send them a private message. A list of them is available here.

 

Hope that helps.

 

-- Goku

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