Guest eric Posted July 18, 2007 Posted July 18, 2007 I have several users sharing a patch updated xp sp2 pc that worked fine until I installed ie 7. After that it frequently, but not every time will not let users log off or shut down including the administrator. The screen flashes, but nothing happens and you can continue to use applications as if you never clicked the log off button. I have tried uninstalling and reinstalling ie 7, searching through ms knowledge base to no avail. I am not running norton antivirus. I tried looking at the event viewer, but did not see anything obvious. I have also tried ending all the non system processes listed in task mgr except explorer one at a time to isolate a possible problem application and that did n't work. The only way to change users when it won't log them off is a power button reboot. It may be related to a lot of internet browsing, but I am not sure as it is not consistent.
Guest Andrew E. Posted July 18, 2007 Posted July 18, 2007 RE: Cannot Log off win xp after installing ie 7 Try microsoft/downloads,select IE,select by date,locate the IE7 updates & patches.... "eric" wrote: > I have several users sharing a patch updated xp sp2 pc that worked fine until > I installed ie 7. After that it frequently, but not every time will not let > users log off or shut down including the administrator. The screen flashes, > but nothing happens and you can continue to use applications as if you never > clicked the log off button. I have tried uninstalling and reinstalling ie 7, > searching through ms knowledge base to no avail. I am not running norton > antivirus. I tried looking at the event viewer, but did not see anything > obvious. I have also tried ending all the non system processes listed in > task mgr except explorer one at a time to isolate a possible problem > application and that did n't work. The only way to change users when it > won't log them off is a power button reboot. It may be related to a lot of > internet browsing, but I am not sure as it is not consistent.
Guest Malke Posted July 18, 2007 Posted July 18, 2007 Re: Cannot Log off win xp after installing ie 7 Andrew E. wrote: > Try microsoft/downloads,select IE,select by date,locate the IE7 updates & > patches.... > > "eric" wrote: > >> I have several users sharing a patch updated xp sp2 pc that worked fine until >> I installed ie 7. After that it frequently, but not every time will not let >> users log off or shut down including the administrator. The screen flashes, >> but nothing happens and you can continue to use applications as if you never >> clicked the log off button. I have tried uninstalling and reinstalling ie 7, >> searching through ms knowledge base to no avail. I am not running norton >> antivirus. I tried looking at the event viewer, but did not see anything >> obvious. I have also tried ending all the non system processes listed in >> task mgr except explorer one at a time to isolate a possible problem >> application and that did n't work. The only way to change users when it >> won't log them off is a power button reboot. It may be related to a lot of >> internet browsing, but I am not sure as it is not consistent. Andrew, go away. You are pitiful. To the OP: Please post your question in the IE newsgroup. The IE experts there will be able to help you. microsoft.public.internetexplorer.general Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest eric Posted July 18, 2007 Posted July 18, 2007 Re: Cannot Log off win xp after installing ie 7 I posted it there as you suggested, but no replies so far. I am not sure why this is an IE issue though. Even though it occurred after I installed IE7, the problem is in XP, not in browsing the internet. I would agree that installing IE& probably corrupted something in XP. Also, I have seen nothing in the knowledge base for any product that addresses this issue other than an old instance when running a particular version of Norton antivirus. I saw something regarding a "user hive cleanup service" in a download area of microsoft's site that could be a fix, but I could not determine if this applied to my situation or if it was related to being unable to log of a server in an xp pc environment versus my situation of being unable to log off as a user on a shared xp pc, not in a server environment. "Malke" wrote: > Andrew E. wrote: > > Try microsoft/downloads,select IE,select by date,locate the IE7 updates & > > patches.... > > > > "eric" wrote: > > > >> I have several users sharing a patch updated xp sp2 pc that worked fine until > >> I installed ie 7. After that it frequently, but not every time will not let > >> users log off or shut down including the administrator. The screen flashes, > >> but nothing happens and you can continue to use applications as if you never > >> clicked the log off button. I have tried uninstalling and reinstalling ie 7, > >> searching through ms knowledge base to no avail. I am not running norton > >> antivirus. I tried looking at the event viewer, but did not see anything > >> obvious. I have also tried ending all the non system processes listed in > >> task mgr except explorer one at a time to isolate a possible problem > >> application and that did n't work. The only way to change users when it > >> won't log them off is a power button reboot. It may be related to a lot of > >> internet browsing, but I am not sure as it is not consistent. > > Andrew, go away. You are pitiful. > > To the OP: Please post your question in the IE newsgroup. The IE experts > there will be able to help you. > > microsoft.public.internetexplorer.general > > > Malke > -- > Elephant Boy Computers > http://www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User >
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