Guest Graham Webber Posted July 18, 2007 Posted July 18, 2007 Hello, I am getting a very strange profile issue on a clients terminal server. Some users (and they are always the same users) are unable to use their profile on the terminal server. I have attached the event logs below. But the same users never have a problem using the profile when logging on to a PC. Event Type: Error Event Source: Userenv Event Category: None Event ID: 1509 Date: 18/07/2007 Time: 09:06:14 User: DOMAIN\THISUser Computer: TERMSERVER Description: Windows cannot copy file \\FILESERVER\Profiles\THISUSER\NTUSER.DAT to location C:\Documents and Settings\THISUSER\NTUSER.DAT. Possible causes of this error include network problems or insufficient security rights. If this problem persists, contact your network administrator. DETAIL - The process cannot access the file because it is being used by another process. Then Source: UserEnv Event: 1511: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off. and then: Windows saved user DOMAIN\ThisUser registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. The only solution to this problem appears to be to reboot the terminal server, but obviously i do not want to reboot the server every couple of days. I have checked everything obvious, no services are running as user accounts, etc. This porblem only appears to effect certain users. Thanks for any sugguestions. Graham
Guest Dragos CAMARA Posted July 18, 2007 Posted July 18, 2007 RE: Terminal Server Profile Issue hi, install uphclean from : http://www.microsoft.com/downloads/details.aspx?familyid=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en -- Dragos CAMARA MCSA Windows 2003 server "Graham Webber" wrote: > Hello, > > I am getting a very strange profile issue on a clients terminal server. Some > users (and they are always the same users) are unable to use their profile > on the terminal server. I have attached the event logs below. But the same > users never have a problem using the profile when logging on to a PC. > > > Event Type: Error > Event Source: Userenv > Event Category: None > Event ID: 1509 > Date: 18/07/2007 > Time: 09:06:14 > User: DOMAIN\THISUser > Computer: TERMSERVER > Description: > Windows cannot copy file \\FILESERVER\Profiles\THISUSER\NTUSER.DAT to > location C:\Documents and Settings\THISUSER\NTUSER.DAT. Possible causes of > this error include network problems or insufficient security rights. If this > problem persists, contact your network administrator. > > DETAIL - The process cannot access the file because it is being used by > another process. > > Then Source: UserEnv Event: 1511: Windows cannot find the local profile and > is logging you on with a temporary profile. Changes you make to this profile > will be lost when you log off. > > and then: > Windows saved user DOMAIN\ThisUser registry while an application or service > was still using the registry during log off. The memory used by the user's > registry has not been freed. The registry will be unloaded when it is no > longer in use. > This is often caused by services running as a user account, try configuring > the services to run in either the LocalService or NetworkService account. > > > The only solution to this problem appears to be to reboot the terminal > server, but obviously i do not want to reboot the server every couple of > days. > > > I have checked everything obvious, no services are running as user accounts, > etc. This porblem only appears to effect certain users. > > Thanks for any sugguestions. > Graham > > >
Guest Ken Zhao [MSFT] Posted July 19, 2007 Posted July 19, 2007 RE: Terminal Server Profile Issue Hello Graham, Thank you for using newsgroup! First thanks Dragos for his kindly suggestion. You may refer to his suggestion. Also please confirm if the some virus or file scan program on the terminal server, if yes, please stop them to see if the problem still happen. On the TS, please go to C:\Documents & Settings to see if the profiles have been listed. If not, please open the registry editor to: HKLM\software\microsoft\windowsNT\profile list-change the path; restart the machine to test. Thanks & Regards, Ken Zhao Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security> ==================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ==================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "Graham Webber" <asl@noemail.noemail> | Subject: Terminal Server Profile Issue | Date: Wed, 18 Jul 2007 12:46:09 +0100 | Lines: 50 | X-Priority: 3 | X-MSMail-Priority: Normal | X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 | X-RFC2646: Format=Flowed; Original | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 | Message-ID: <#JZj9ETyHHA.1484@TK2MSFTNGP06.phx.gbl> | Newsgroups: microsoft.public.windows.terminal_services | NNTP-Posting-Host: 206.172.skyline-networks.net 212.13.206.172 | Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.terminal_services:8949 | X-Tomcat-NG: microsoft.public.windows.terminal_services | | Hello, | | I am getting a very strange profile issue on a clients terminal server. Some | users (and they are always the same users) are unable to use their profile | on the terminal server. I have attached the event logs below. But the same | users never have a problem using the profile when logging on to a PC. | | | Event Type: Error | Event Source: Userenv | Event Category: None | Event ID: 1509 | Date: 18/07/2007 | Time: 09:06:14 | User: DOMAIN\THISUser | Computer: TERMSERVER | Description: | Windows cannot copy file \\FILESERVER\Profiles\THISUSER\NTUSER.DAT to | location C:\Documents and Settings\THISUSER\NTUSER.DAT. Possible causes of | this error include network problems or insufficient security rights. If this | problem persists, contact your network administrator. | | DETAIL - The process cannot access the file because it is being used by | another process. | | Then Source: UserEnv Event: 1511: Windows cannot find the local profile and | is logging you on with a temporary profile. Changes you make to this profile | will be lost when you log off. | | and then: | Windows saved user DOMAIN\ThisUser registry while an application or service | was still using the registry during log off. The memory used by the user's | registry has not been freed. The registry will be unloaded when it is no | longer in use. | This is often caused by services running as a user account, try configuring | the services to run in either the LocalService or NetworkService account. | | | The only solution to this problem appears to be to reboot the terminal | server, but obviously i do not want to reboot the server every couple of | days. | | | I have checked everything obvious, no services are running as user accounts, | etc. This porblem only appears to effect certain users. | | Thanks for any sugguestions. | Graham | | |
Guest Ken Zhao [MSFT] Posted July 23, 2007 Posted July 23, 2007 RE: Terminal Server Profile Issue Hi Graham, I am just writing to see how everything is going. If you have any updates or need any further assistance on this issue, please feel free to let me know. Thanks & Regards, Ken Zhao Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security> ==================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ==================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | X-Tomcat-ID: 29038856 | References: <#JZj9ETyHHA.1484@TK2MSFTNGP06.phx.gbl> | MIME-Version: 1.0 | Content-Type: text/plain | Content-Transfer-Encoding: 7bit | From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]") | Organization: Microsoft | Date: Thu, 19 Jul 2007 02:22:20 GMT | Subject: RE: Terminal Server Profile Issue | X-Tomcat-NG: microsoft.public.windows.terminal_services | Message-ID: <w15#ruayHHA.5836@TK2MSFTNGHUB02.phx.gbl> | Newsgroups: microsoft.public.windows.terminal_services | Lines: 94 | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.terminal_services:9007 | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122 | | Hello Graham, | | Thank you for using newsgroup! | | First thanks Dragos for his kindly suggestion. You may refer to his | suggestion. Also please confirm if the some virus or file scan program on | the terminal server, if yes, please stop them to see if the problem still | happen. | | On the TS, please go to C:\Documents & Settings to see if the profiles have | been listed. If not, please open the registry editor to: | HKLM\software\microsoft\windowsNT\profile list-change the path; restart the | machine to test. | | Thanks & Regards, | | Ken Zhao | | Microsoft Online Support | Microsoft Global Technical Support Center | | Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security> | ==================================================== | When responding to posts, please "Reply to Group" via your newsreader so | that others may learn and benefit from your issue. | ==================================================== | This posting is provided "AS IS" with no warranties, and confers no rights. | | | | | | -------------------- | | From: "Graham Webber" <asl@noemail.noemail> | | Subject: Terminal Server Profile Issue | | Date: Wed, 18 Jul 2007 12:46:09 +0100 | | Lines: 50 | | X-Priority: 3 | | X-MSMail-Priority: Normal | | X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 | | X-RFC2646: Format=Flowed; Original | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 | | Message-ID: <#JZj9ETyHHA.1484@TK2MSFTNGP06.phx.gbl> | | Newsgroups: microsoft.public.windows.terminal_services | | NNTP-Posting-Host: 206.172.skyline-networks.net 212.13.206.172 | | Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl | | Xref: TK2MSFTNGHUB02.phx.gbl | microsoft.public.windows.terminal_services:8949 | | X-Tomcat-NG: microsoft.public.windows.terminal_services | | | | Hello, | | | | I am getting a very strange profile issue on a clients terminal server. | Some | | users (and they are always the same users) are unable to use their | profile | | on the terminal server. I have attached the event logs below. But the | same | | users never have a problem using the profile when logging on to a PC. | | | | | | Event Type: Error | | Event Source: Userenv | | Event Category: None | | Event ID: 1509 | | Date: 18/07/2007 | | Time: 09:06:14 | | User: DOMAIN\THISUser | | Computer: TERMSERVER | | Description: | | Windows cannot copy file \\FILESERVER\Profiles\THISUSER\NTUSER.DAT to | | location C:\Documents and Settings\THISUSER\NTUSER.DAT. Possible causes | of | | this error include network problems or insufficient security rights. If | this | | problem persists, contact your network administrator. | | | | DETAIL - The process cannot access the file because it is being used by | | another process. | | | | Then Source: UserEnv Event: 1511: Windows cannot find the local profile | and | | is logging you on with a temporary profile. Changes you make to this | profile | | will be lost when you log off. | | | | and then: | | Windows saved user DOMAIN\ThisUser registry while an application or | service | | was still using the registry during log off. The memory used by the | user's | | registry has not been freed. The registry will be unloaded when it is no | | longer in use. | | This is often caused by services running as a user account, try | configuring | | the services to run in either the LocalService or NetworkService account. | | | | | | The only solution to this problem appears to be to reboot the terminal | | server, but obviously i do not want to reboot the server every couple of | | days. | | | | | | I have checked everything obvious, no services are running as user | accounts, | | etc. This porblem only appears to effect certain users. | | | | Thanks for any sugguestions. | | Graham | | | | | | | |
Guest Pedro Vazquez Posted August 24, 2007 Posted August 24, 2007 RE: Terminal Server Profile Issue Hi, Maybe my question is quite basic but here it goes: I have a Windows Server 2003 providing Terminal Services. The very first a user logs on, it gets all the regional settings from the client, that's fine. But if the same user logs in with different regional settings, it keeps using the first settings the server picked at the first log on (even if I delete the profile from the server). The problem is quite critical due to the date formats. The input settings (keyboard settings) and the time zone settings are refreshed correctly, but the settings for the Numbers, Currencies, times and dates don't. Do you know what might be happening or how/where to change this behavior? Thanks in advance, Pedro Vazquez TMF Nederland BV ""Ken Zhao [MSFT]"" wrote: > Hi Graham, > > I am just writing to see how everything is going. If you have any updates > or need any further assistance on this issue, please feel free to let me > know. > > Thanks & Regards, > > Ken Zhao > > Microsoft Online Support > Microsoft Global Technical Support Center > > Get Secure! - http://www.microsoft.com/security <http://www.microsoft.com/security> > ==================================================== > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > ==================================================== > This posting is provided "AS IS" with no warranties, and confers no rights. > > > > > > -------------------- > | X-Tomcat-ID: 29038856 > | References: <#JZj9ETyHHA.1484@TK2MSFTNGP06.phx.gbl> > | MIME-Version: 1.0 > | Content-Type: text/plain > | Content-Transfer-Encoding: 7bit > | From: v-kzhao@online.microsoft.com ("Ken Zhao [MSFT]") > | Organization: Microsoft > | Date: Thu, 19 Jul 2007 02:22:20 GMT > | Subject: RE: Terminal Server Profile Issue > | X-Tomcat-NG: microsoft.public.windows.terminal_services > | Message-ID: <w15#ruayHHA.5836@TK2MSFTNGHUB02.phx.gbl> > | Newsgroups: microsoft.public.windows.terminal_services > | Lines: 94 > | Path: TK2MSFTNGHUB02.phx.gbl > | Xref: TK2MSFTNGHUB02.phx.gbl > microsoft.public.windows.terminal_services:9007 > | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122 > | > | Hello Graham, > | > | Thank you for using newsgroup! > | > | First thanks Dragos for his kindly suggestion. You may refer to his > | suggestion. Also please confirm if the some virus or file scan program on > | the terminal server, if yes, please stop them to see if the problem still > | happen. > | > | On the TS, please go to C:\Documents & Settings to see if the profiles > have > | been listed. If not, please open the registry editor to: > | HKLM\software\microsoft\windowsNT\profile list-change the path; restart > the > | machine to test. > | > | Thanks & Regards, > | > | Ken Zhao > | > | Microsoft Online Support > | Microsoft Global Technical Support Center > | > | Get Secure! - http://www.microsoft.com/security > <http://www.microsoft.com/security> > | ==================================================== > | When responding to posts, please "Reply to Group" via your newsreader so > | that others may learn and benefit from your issue. > | ==================================================== > | This posting is provided "AS IS" with no warranties, and confers no > rights. > | > | > | > | > | > | -------------------- > | | From: "Graham Webber" <asl@noemail.noemail> > | | Subject: Terminal Server Profile Issue > | | Date: Wed, 18 Jul 2007 12:46:09 +0100 > | | Lines: 50 > | | X-Priority: 3 > | | X-MSMail-Priority: Normal > | | X-Newsreader: Microsoft Outlook Express 6.00.2900.3028 > | | X-RFC2646: Format=Flowed; Original > | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 > | | Message-ID: <#JZj9ETyHHA.1484@TK2MSFTNGP06.phx.gbl> > | | Newsgroups: microsoft.public.windows.terminal_services > | | NNTP-Posting-Host: 206.172.skyline-networks.net 212.13.206.172 > | | Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl > | | Xref: TK2MSFTNGHUB02.phx.gbl > | microsoft.public.windows.terminal_services:8949 > | | X-Tomcat-NG: microsoft.public.windows.terminal_services > | | > | | Hello, > | | > | | I am getting a very strange profile issue on a clients terminal server. > | Some > | | users (and they are always the same users) are unable to use their > | profile > | | on the terminal server. I have attached the event logs below. But the > | same > | | users never have a problem using the profile when logging on to a PC. > | | > | | > | | Event Type: Error > | | Event Source: Userenv > | | Event Category: None > | | Event ID: 1509 > | | Date: 18/07/2007 > | | Time: 09:06:14 > | | User: DOMAIN\THISUser > | | Computer: TERMSERVER > | | Description: > | | Windows cannot copy file \\FILESERVER\Profiles\THISUSER\NTUSER.DAT to > | | location C:\Documents and Settings\THISUSER\NTUSER.DAT. Possible causes > | of > | | this error include network problems or insufficient security rights. If > | this > | | problem persists, contact your network administrator. > | | > | | DETAIL - The process cannot access the file because it is being used > by > | | another process. > | | > | | Then Source: UserEnv Event: 1511: Windows cannot find the local profile > | and > | | is logging you on with a temporary profile. Changes you make to this > | profile > | | will be lost when you log off. > | | > | | and then: > | | Windows saved user DOMAIN\ThisUser registry while an application or > | service > | | was still using the registry during log off. The memory used by the > | user's > | | registry has not been freed. The registry will be unloaded when it is > no > | | longer in use. > | | This is often caused by services running as a user account, try > | configuring > | | the services to run in either the LocalService or NetworkService > account. > | | > | | > | | The only solution to this problem appears to be to reboot the terminal > | | server, but obviously i do not want to reboot the server every couple > of > | | days. > | | > | | > | | I have checked everything obvious, no services are running as user > | accounts, > | | etc. This porblem only appears to effect certain users. > | | > | | Thanks for any sugguestions. > | | Graham > | | > | | > | | > | > | > >
Guest Vera Noest [MVP] Posted August 24, 2007 Posted August 24, 2007 RE: Terminal Server Profile Issue I'm not sure what you can do about this, since Standards and formats are user-specific settings and are stored in the user profile. The first time a user without an existing TS profile logs on, these settings are taken from the Default User profile on the TS, not from the settings on the client. The Default input language is taken from the client, and the TimeZone if TimeZone redirection is enabled in a GPO. Documented here: 924852 - How the "Regional and Language Options" settings in Windows Server 2003 are applied http://support.microsoft.com/?kbid=924852 Configuring Terminal Server for Differing Time Zones http://technet2.microsoft.com/windowsserver/en/library//ce300cba- f39a-48a9-b97f-88a7193f6a4c1033.mspx _________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net ___ please respond in newsgroup, NOT by private email ___ =?Utf-8?B?UGVkcm8gVmF6cXVleg==?= <Pedro Vazquez@discussions.microsoft.com> wrote on 24 aug 2007 in microsoft.public.windows.terminal_services: > Hi, > > Maybe my question is quite basic but here it goes: > > I have a Windows Server 2003 providing Terminal Services. The > very first a user logs on, it gets all the regional settings > from the client, that's fine. But if the same user logs in with > different regional settings, it keeps using the first settings > the server picked at the first log on (even if I delete the > profile from the server). The problem is quite critical due to > the date formats. > The input settings (keyboard settings) and the time zone > settings are refreshed correctly, but the settings for the > Numbers, Currencies, times and dates don't. > > Do you know what might be happening or how/where to change this > behavior? > > Thanks in advance, > > Pedro Vazquez > > TMF Nederland BV
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