Guest Gus Zernial Posted July 19, 2007 Posted July 19, 2007 I did a fresh install of WinXP SP2 on a new computer. Subsequently installed hardware drivers, AVG free and SpyBot S&D. At that point everything worked fine. Then I downloaded and installed all updates (81 of them) from Microsoft Update, and rebooted. Now on boot I get "Windows Explorer has encountered a problem and needs to close", and I get desktop wallpaper, no taskbar, no icons. When I try to start windows explorer I get the same message "Windows Explorer has encountered a problem and needs to close". I tried booting "last known good configuration - same result. Web search suggests this may be due to a bad patch - is that possible and if so which one? I'm afraid if I do a repair install, and then apply all the updates, I'll wind up in the same place. Web search suggests this may be due to a bad patch - is that possible and if so which one? Recommendations appreciated ....
Guest ToddAndMargo Posted July 19, 2007 Posted July 19, 2007 Re: On boot - wallpaper only, no taskbar no icons Gus Zernial wrote: > I did a fresh install of WinXP SP2 on a new computer. Subsequently > installed hardware drivers, AVG free and SpyBot S&D. At that point > everything worked fine. > > Then I downloaded and installed all updates (81 of them) from > Microsoft Update, and rebooted. Now on boot I get "Windows Explorer > has encountered a problem and needs to close", and I get desktop > wallpaper, no taskbar, no icons. When I try to start windows > explorer I get the same message "Windows Explorer has encountered > a problem and needs to close". I tried booting "last known good > configuration - same result. > > Web search suggests this may be due to a bad patch - is that > possible and if so which one? I'm afraid if I do a repair install, > and then apply all the updates, I'll wind up in the same place. > Web search suggests this may be due to a bad patch - is that > possible and if so which one? > > Recommendations appreciated .... 1) see if you can do a boot into safe mode. Then see if Add/Remove programs will allow you to remove any of the patches. (They are obvious.) or 2) do another reinstall. Wait a couple of weeks before doing another windows update: the problem may get fixed at Microsoft's end. Sorry, no magic bullet that I know of. Maybe someone else will know of one. -T
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