Guest jj Posted July 19, 2007 Posted July 19, 2007 Hello, my Explorer.exe has been crashing after doing file searches and I'm not sure what to do. According to the following: http://support.microsoft.com/kb/900004/en-us it says that I should uninstall the Microsoft Windows 2000 Resource Kit however, I can't seem to find it on my system? I looked in the control panel to add/remove programs, but it's not there. Any suggestions? Thanks
Guest Gerry Posted July 19, 2007 Posted July 19, 2007 Re: Explorer.exe process unexpectedly quits Please provide copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the time when the error occurs. No Information Reports please. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~ jj wrote: > Hello, my Explorer.exe has been crashing after doing file searches > and I'm not sure what to do. According to the following: > > http://support.microsoft.com/kb/900004/en-us > > it says that I should uninstall the Microsoft Windows 2000 Resource > Kit however, I can't seem to find it on my system? I looked in the > control panel to add/remove programs, but it's not there. > > Any suggestions? > Thanks
Guest jj Posted July 19, 2007 Posted July 19, 2007 Re: Explorer.exe process unexpectedly quits Hello...here is the description of the first error that occurred: Faulting application EXPLORER.EXE, version 6.0.2900.2180, faulting module unknown, version 0.0.0.0, fault address 0x031223ec. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. And then about 9 seconds later in the event viewer, this error happened: Fault bucket 16934896. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Is this the info you're looking for? jj "Gerry" wrote: > Please provide copies of all Error and Warning Reports appearing in > the System and Application logs in Event Viewer for the time when the > error occurs. No Information Reports please. > > You can access Event Viewer by selecting Start, Control Panel, > Administrative Tools, and Event Viewer. When researching the meaning > of the error, information regarding Event ID, Source and Description > are important. > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > http://support.microsoft.com/kb/308427/en-us > > Part of the Description of the error will include a link, which you > should double click for further information. You can copy using copy > and paste. Often the link will, however, say there is no further > information. > http://go.microsoft.com/fw.link/events.asp > (Please note the hyperlink above is for illustration purposes only) > > A tip for posting copies of Error Reports! Run Event Viewer and double > click on the error you want to copy. In the window, which appears is a > button resembling two pages. Click the button and close Event > Viewer.Now start your message (email) and do a paste into the body of > the message. Make sure this is the first paste after exiting from > Event Viewer. > > > -- > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~ > > > > > jj wrote: > > Hello, my Explorer.exe has been crashing after doing file searches > > and I'm not sure what to do. According to the following: > > > > http://support.microsoft.com/kb/900004/en-us > > > > it says that I should uninstall the Microsoft Windows 2000 Resource > > Kit however, I can't seem to find it on my system? I looked in the > > control panel to add/remove programs, but it's not there. > > > > Any suggestions? > > Thanks > > >
Guest Gerry Posted July 20, 2007 Posted July 20, 2007 Re: Explorer.exe process unexpectedly quits JJ Those are only parts of two Error Reports. Please post the complete copies. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ jj wrote: > Hello...here is the description of the first error that occurred: > > Faulting application EXPLORER.EXE, version 6.0.2900.2180, faulting > module unknown, version 0.0.0.0, fault address 0x031223ec. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > And then about 9 seconds later in the event viewer, this error > happened: > > Fault bucket 16934896. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > > Is this the info you're looking for? > jj > > > > "Gerry" wrote: > >> Please provide copies of all Error and Warning Reports appearing in >> the System and Application logs in Event Viewer for the time when the >> error occurs. No Information Reports please. >> >> You can access Event Viewer by selecting Start, Control Panel, >> Administrative Tools, and Event Viewer. When researching the meaning >> of the error, information regarding Event ID, Source and Description >> are important. >> >> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP >> http://support.microsoft.com/kb/308427/en-us >> >> Part of the Description of the error will include a link, which you >> should double click for further information. You can copy using copy >> and paste. Often the link will, however, say there is no further >> information. >> http://go.microsoft.com/fw.link/events.asp >> (Please note the hyperlink above is for illustration purposes only) >> >> A tip for posting copies of Error Reports! Run Event Viewer and >> double click on the error you want to copy. In the window, which >> appears is a button resembling two pages. Click the button and close >> Event Viewer.Now start your message (email) and do a paste into the >> body of the message. Make sure this is the first paste after exiting >> from Event Viewer. >> >> >> -- >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~ >> >> >> >> >> jj wrote: >>> Hello, my Explorer.exe has been crashing after doing file searches >>> and I'm not sure what to do. According to the following: >>> >>> http://support.microsoft.com/kb/900004/en-us >>> >>> it says that I should uninstall the Microsoft Windows 2000 Resource >>> Kit however, I can't seem to find it on my system? I looked in the >>> control panel to add/remove programs, but it's not there. >>> >>> Any suggestions? >>> Thanks
Guest Plato Posted July 21, 2007 Posted July 21, 2007 Re: Explorer.exe process unexpectedly quits =?Utf-8?B?amo=?= wrote: > > Hello, my Explorer.exe has been crashing after doing file searches and I'm > not sure what to do. According to the following: Often due to bad or incopatible ram or overheating or your cpu and/or system. -- http://www.bootdisk.com/
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