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Printers are not auto connecting


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Guest stevie
Posted

Does anyone know why my remote clients have to reinstall their printers every

morning? I have manually installed the printers on the server, but they won't

auto reconnect for my clients. I am running Terminal 2003, and have installed

all service packs.Any feed back would be appreciated.

 

Thanks

--

stevie6

Guest Bruce Sanderson
Posted

Re: Printers are not auto connecting

 

Network printer connections are per user, even if created by administrators,

not per computer, so if you have "installed" network - as opposed to local -

printers, other users won't see them.

 

One way to make network printers available to all users is described at

http://members.shaw.ca/bsanders/NetPrinterAllUsers.htm

 

--

Bruce Sanderson MVP Printing

http://members.shaw.ca/bsanders

 

It is perfectly useless to know the right answer to the wrong question.

 

 

 

"stevie" <stevie@discussions.microsoft.com> wrote in message

news:FE470D62-35B4-48BF-A9B1-969200857133@microsoft.com...

> Does anyone know why my remote clients have to reinstall their printers

> every

> morning? I have manually installed the printers on the server, but they

> won't

> auto reconnect for my clients. I am running Terminal 2003, and have

> installed

> all service packs.Any feed back would be appreciated.

>

> Thanks

> --

> stevie6

Guest stevie
Posted

Re: Printers are not auto connecting

 

Thanks for responding Bruce.

I wasn't clear in my question when I posted it. The problem is with my

remote users, and their local printers. Once they get a session, they have to

reinstall their printers, in every new session. I have Terminal setup to

automatically redirect the local printers.

I have a new project coming up, where there are going to be several users

accessing, a program through remote access, and I don't want them to have to

readd their local printers everyday. Especially the boss !

--

stevie6

 

 

"Bruce Sanderson" wrote:

> Network printer connections are per user, even if created by administrators,

> not per computer, so if you have "installed" network - as opposed to local -

> printers, other users won't see them.

>

> One way to make network printers available to all users is described at

> http://members.shaw.ca/bsanders/NetPrinterAllUsers.htm

>

> --

> Bruce Sanderson MVP Printing

> http://members.shaw.ca/bsanders

>

> It is perfectly useless to know the right answer to the wrong question.

>

>

>

> "stevie" <stevie@discussions.microsoft.com> wrote in message

> news:FE470D62-35B4-48BF-A9B1-969200857133@microsoft.com...

> > Does anyone know why my remote clients have to reinstall their printers

> > every

> > morning? I have manually installed the printers on the server, but they

> > won't

> > auto reconnect for my clients. I am running Terminal 2003, and have

> > installed

> > all service packs.Any feed back would be appreciated.

> >

> > Thanks

> > --

> > stevie6

>

Guest Vera Noest [MVP]
Posted

Re: Printers are not auto connecting

 

Local printers should be automatically redirected, and neither you

nor the users themselves should ever have to install them manually.

 

Basically, there are 2 areas where printer redirection can fail:

 

1) redirection is not attempted at all

Solution: check the configuration of printer redirection in the RDP

client and on the Terminal Server, update the RDP client to at

least the XP SP2 version or apply KB article 302361 to get support

for redirection of non-standard local port names, including tcp/ip

ports. http://support.microsoft.com/?kbid=302361

 

2) redirection is attempted, but fails because the server doesn't

have a driver for the printer

Solution: whatever you do, do not install a 3rd party printer

driver on the Terminal Server, unless it is a Windows Hardware

Quality Labs (WHQL) signed driver. Many non-WHQL drivers are not

TS-compatible, and some are known to crash your printer spooler or

the whole server. In stead, map the printer to a native driver by

creating a custom ntprintsubs.inf file, as described in KB article

239088. http://support.microsoft.com/?kbid=239088

 

If you are running Windows 2003 SP1 on your Terminal Server, you

can configure a Fallback Printer Driver.

If you manage more than a handful of servers and more than a dozen

of printer models, it will be worth it to invest in a 3rd party

printer management solution. If you need to support Host based

printers using Lightweight Imaging Device Interface Language

(LIDIL), you must use a 3rd party Universal Printer Driver.

http://ts.veranoest.net/ts_printing.htm#printutils

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?c3Rldmll?= <stevie@discussions.microsoft.com> wrote on

22 jul 2007 in microsoft.public.windows.terminal_services:

> Thanks for responding Bruce.

> I wasn't clear in my question when I posted it. The problem is

> with my remote users, and their local printers. Once they get a

> session, they have to reinstall their printers, in every new

> session. I have Terminal setup to automatically redirect the

> local printers. I have a new project coming up, where there are

> going to be several users accessing, a program through remote

> access, and I don't want them to have to readd their local

> printers everyday. Especially the boss !

Guest Raneesh Chitootharayil
Posted

Re: Printers are not auto connecting

 

 

Dear Stevie

Me too have faced the same problem, it was due to the printer driver, i

later changed the printer, the problem was due to non (WHQL) signed driver

files, now its ok, my printer driver is windows signed one & its working

perfectly. And also i recommend to use Network printers (NIC enabled printers

and now a days its cheap) in terminal server / client setup.

 

"Vera Noest [MVP]" wrote:

> Local printers should be automatically redirected, and neither you

> nor the users themselves should ever have to install them manually.

>

> Basically, there are 2 areas where printer redirection can fail:

>

> 1) redirection is not attempted at all

> Solution: check the configuration of printer redirection in the RDP

> client and on the Terminal Server, update the RDP client to at

> least the XP SP2 version or apply KB article 302361 to get support

> for redirection of non-standard local port names, including tcp/ip

> ports. http://support.microsoft.com/?kbid=302361

>

> 2) redirection is attempted, but fails because the server doesn't

> have a driver for the printer

> Solution: whatever you do, do not install a 3rd party printer

> driver on the Terminal Server, unless it is a Windows Hardware

> Quality Labs (WHQL) signed driver. Many non-WHQL drivers are not

> TS-compatible, and some are known to crash your printer spooler or

> the whole server. In stead, map the printer to a native driver by

> creating a custom ntprintsubs.inf file, as described in KB article

> 239088. http://support.microsoft.com/?kbid=239088

>

> If you are running Windows 2003 SP1 on your Terminal Server, you

> can configure a Fallback Printer Driver.

> If you manage more than a handful of servers and more than a dozen

> of printer models, it will be worth it to invest in a 3rd party

> printer management solution. If you need to support Host based

> printers using Lightweight Imaging Device Interface Language

> (LIDIL), you must use a 3rd party Universal Printer Driver.

> http://ts.veranoest.net/ts_printing.htm#printutils

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?c3Rldmll?= <stevie@discussions.microsoft.com> wrote on

> 22 jul 2007 in microsoft.public.windows.terminal_services:

>

> > Thanks for responding Bruce.

> > I wasn't clear in my question when I posted it. The problem is

> > with my remote users, and their local printers. Once they get a

> > session, they have to reinstall their printers, in every new

> > session. I have Terminal setup to automatically redirect the

> > local printers. I have a new project coming up, where there are

> > going to be several users accessing, a program through remote

> > access, and I don't want them to have to readd their local

> > printers everyday. Especially the boss !

>

  • 5 weeks later...
Guest stevie
Posted

Re: Printers are not auto connecting

 

I would like to thank all who responded to my problem, especially Vera and

Bruce. I would up at Vera's web page, and decided to test a Third party print

manager. That took care of the issues, that were perplexing me. Thanks again

for your help!

--

stevie6

 

 

"Raneesh Chitootharayil" wrote:

>

> Dear Stevie

> Me too have faced the same problem, it was due to the printer driver, i

> later changed the printer, the problem was due to non (WHQL) signed driver

> files, now its ok, my printer driver is windows signed one & its working

> perfectly. And also i recommend to use Network printers (NIC enabled printers

> and now a days its cheap) in terminal server / client setup.

>

> "Vera Noest [MVP]" wrote:

>

> > Local printers should be automatically redirected, and neither you

> > nor the users themselves should ever have to install them manually.

> >

> > Basically, there are 2 areas where printer redirection can fail:

> >

> > 1) redirection is not attempted at all

> > Solution: check the configuration of printer redirection in the RDP

> > client and on the Terminal Server, update the RDP client to at

> > least the XP SP2 version or apply KB article 302361 to get support

> > for redirection of non-standard local port names, including tcp/ip

> > ports. http://support.microsoft.com/?kbid=302361

> >

> > 2) redirection is attempted, but fails because the server doesn't

> > have a driver for the printer

> > Solution: whatever you do, do not install a 3rd party printer

> > driver on the Terminal Server, unless it is a Windows Hardware

> > Quality Labs (WHQL) signed driver. Many non-WHQL drivers are not

> > TS-compatible, and some are known to crash your printer spooler or

> > the whole server. In stead, map the printer to a native driver by

> > creating a custom ntprintsubs.inf file, as described in KB article

> > 239088. http://support.microsoft.com/?kbid=239088

> >

> > If you are running Windows 2003 SP1 on your Terminal Server, you

> > can configure a Fallback Printer Driver.

> > If you manage more than a handful of servers and more than a dozen

> > of printer models, it will be worth it to invest in a 3rd party

> > printer management solution. If you need to support Host based

> > printers using Lightweight Imaging Device Interface Language

> > (LIDIL), you must use a 3rd party Universal Printer Driver.

> > http://ts.veranoest.net/ts_printing.htm#printutils

> > _________________________________________________________

> > Vera Noest

> > MCSE, CCEA, Microsoft MVP - Terminal Server

> > TS troubleshooting: http://ts.veranoest.net

> > ___ please respond in newsgroup, NOT by private email ___

> >

> > =?Utf-8?B?c3Rldmll?= <stevie@discussions.microsoft.com> wrote on

> > 22 jul 2007 in microsoft.public.windows.terminal_services:

> >

> > > Thanks for responding Bruce.

> > > I wasn't clear in my question when I posted it. The problem is

> > > with my remote users, and their local printers. Once they get a

> > > session, they have to reinstall their printers, in every new

> > > session. I have Terminal setup to automatically redirect the

> > > local printers. I have a new project coming up, where there are

> > > going to be several users accessing, a program through remote

> > > access, and I don't want them to have to readd their local

> > > printers everyday. Especially the boss !

> >

Guest Vera Noest [MVP]
Posted

Re: Printers are not auto connecting

 

You're welcome, Stevie! I'm glad that your printer problems are

solved, seems a wise decision to go with a 3rd party printing

solution. Thanks for reporting back here!

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?c3Rldmll?= <stevie@discussions.microsoft.com> wrote on

22 aug 2007 in microsoft.public.windows.terminal_services:

> I would like to thank all who responded to my problem,

> especially Vera and Bruce. I would up at Vera's web page, and

> decided to test a Third party print manager. That took care of

> the issues, that were perplexing me. Thanks again for your help!

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