Guest Michelle Posted July 21, 2007 Posted July 21, 2007 I have windows xp home edition. I am presently using my pc in safe mode. I tried all the troubleshooting methods to no avail. Now i cannot do a system restore because of some of the methods used. The error or log event listed is: MCSCAN32 Engine Initialization failed. Engine returned error: The DAT files failed or are missing. Last message listed: DCOM got error "%1084" attempting to start the eventsystem with arguments in order to run the server: 1BE1F766-5536-11D1-B 726-00C04FB926AF. There are other messages of course but this is the last one listed as i mentioned. I have tried everything in the help and support and i am tired now cause nothing has worked. Please, please someone tell me what to do. I need help desperately. Thanks -- msb
Guest peter Posted July 21, 2007 Posted July 21, 2007 Re: Computer not starting in Normal Mode You must have McAfee anti virus installed.............try reinstalling it to the same location.......or uninstall it since you are in safemode and then reboot and see if XP will enter normal mode. get back to us peter "Michelle" <Michelle@discussions.microsoft.com> wrote in message news:B7AC6F9F-B5A4-4B61-AD3F-E5055BD81726@microsoft.com... >I have windows xp home edition. > I am presently using my pc in safe mode. I tried all the troubleshooting > methods to no avail. Now i cannot do a system restore because of some of > the > methods used. > The error or log event listed is: MCSCAN32 Engine Initialization failed. > Engine returned error: The DAT files failed or are missing. > Last message listed: DCOM got error "%1084" attempting to start the > eventsystem with arguments in order to run the server: > 1BE1F766-5536-11D1-B > 726-00C04FB926AF. > There are other messages of course but this is the last one listed as i > mentioned. I have tried everything in the help and support and i am tired > now cause nothing has worked. > > Please, please someone tell me what to do. I need help desperately. > Thanks > -- > msb
Guest Michelle Posted July 21, 2007 Posted July 21, 2007 Re: Computer not starting in Normal Mode Thank you Peter but uninstalling mcafee did not work. What I forgot to mention though is that there were 3 power outages in this month and 3 times the pc was not shut down using windows. So the pc was restarted manually. Hope someone can help with this. -- msb "peter" wrote: > You must have McAfee anti virus installed.............try reinstalling it to > the same location.......or uninstall it since you are in safemode and then > reboot and see if XP will enter normal mode. > get back to us > peter > > "Michelle" <Michelle@discussions.microsoft.com> wrote in message > news:B7AC6F9F-B5A4-4B61-AD3F-E5055BD81726@microsoft.com... > >I have windows xp home edition. > > I am presently using my pc in safe mode. I tried all the troubleshooting > > methods to no avail. Now i cannot do a system restore because of some of > > the > > methods used. > > The error or log event listed is: MCSCAN32 Engine Initialization failed. > > Engine returned error: The DAT files failed or are missing. > > Last message listed: DCOM got error "%1084" attempting to start the > > eventsystem with arguments in order to run the server: > > 1BE1F766-5536-11D1-B > > 726-00C04FB926AF. > > There are other messages of course but this is the last one listed as i > > mentioned. I have tried everything in the help and support and i am tired > > now cause nothing has worked. > > > > Please, please someone tell me what to do. I need help desperately. > > Thanks > > -- > > msb > > >
Guest Ron Badour Posted July 21, 2007 Posted July 21, 2007 Re: Computer not starting in Normal Mode Since you can boot it in safe but not normal mode, then it is possible that this article can help you: How to perform advanced clean-boot troubleshooting in Windows XP http://support.microsoft.com/?kbid=316434 -- Regards Ron Badour MS MVP 1997 - 2007 "Michelle" <Michelle@discussions.microsoft.com> wrote in message news:B7AC6F9F-B5A4-4B61-AD3F-E5055BD81726@microsoft.com... >I have windows xp home edition. > I am presently using my pc in safe mode. I tried all the troubleshooting > methods to no avail. Now i cannot do a system restore because of some of > the > methods used. > The error or log event listed is: MCSCAN32 Engine Initialization failed. > Engine returned error: The DAT files failed or are missing. > Last message listed: DCOM got error "%1084" attempting to start the > eventsystem with arguments in order to run the server: > 1BE1F766-5536-11D1-B > 726-00C04FB926AF. > There are other messages of course but this is the last one listed as i > mentioned. I have tried everything in the help and support and i am tired > now cause nothing has worked. > > Please, please someone tell me what to do. I need help desperately. > Thanks > -- > msb
Guest Malke Posted July 21, 2007 Posted July 21, 2007 Re: Computer not starting in Normal Mode Michelle wrote: > Thank you Peter but uninstalling mcafee did not work. What I forgot to > mention though is that there were 3 power outages in this month and 3 times > the pc was not shut down using windows. So the pc was restarted manually. > Hope someone can help with this. I'm not Peter and I hope he doesn't mind my popping in. The information about power outages was crucial. Because you had three of them and three times Windows was not shut down properly, there is a high probability that you have corrupted files. 1. If you have forgotten to back up your data on the machine, do so first. As long as none of the computer's hardware was damaged by the power outages (and that can happen), it is completely possible to retrieve data even if you can't boot into Windows. I prefer to use Knoppix, a Linux distro that runs from CD and copy data to an external hard drive. If you want more information on doing this, let me know. Naturally you can skip this step, but that is your choice. 2. Do a clean-boot of Windows, which effectively stops everything non-essential from starting with Windows. Clean boot in Windows XP - http://support.microsoft.com/kb/310353 Clean-boot advanced troubleshooting in Windows XP - http://support.microsoft.com/kb/316434 How to Troubleshoot By Using the Msconfig Utility in Windows XP - http://support.microsoft.com/?id=310560 If the clean-boot allows you to get into Regular Mode, then you can start figuring out which item that is set to start with Windows is broken and fix it. 3. If doing a clean-boot doesn't get you into Regular Mode, do a Repair Install of Windows. http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install How-To 4. If none of the above works, you have the choice of taking the machine to a professional computer repair shop (not your local version of BigComputerStore/GeekSquad) to see if they can fix things or doing a clean install of Windows. Since I don't know your level of computer expertise, you are the only one who can decide what is right for you. http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What you will need on-hand When this is over, purchase an Uninterruptible Power Supply. For single computers, I like the Belkin 550's. Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest Michelle Posted July 22, 2007 Posted July 22, 2007 Re: Computer not starting in Normal Mode Hey Malke, Thanks for the really great info. I did the clean boot already but that didn't work. I just tried backing up my stuff on a cd but the cd is not being read to burn. I would have liked to try the repair install of windows but i am so tired now, I think I will just let the professionals handle it now. The info you provided was very good though, thanks a lot. Will try to get a Belkin. lol bye -- msb "Malke" wrote: > Michelle wrote: > > Thank you Peter but uninstalling mcafee did not work. What I forgot to > > mention though is that there were 3 power outages in this month and 3 times > > the pc was not shut down using windows. So the pc was restarted manually. > > Hope someone can help with this. > > I'm not Peter and I hope he doesn't mind my popping in. The information > about power outages was crucial. Because you had three of them and three > times Windows was not shut down properly, there is a high probability > that you have corrupted files. > > 1. If you have forgotten to back up your data on the machine, do so > first. As long as none of the computer's hardware was damaged by the > power outages (and that can happen), it is completely possible to > retrieve data even if you can't boot into Windows. I prefer to use > Knoppix, a Linux distro that runs from CD and copy data to an external > hard drive. If you want more information on doing this, let me know. > > Naturally you can skip this step, but that is your choice. > > 2. Do a clean-boot of Windows, which effectively stops everything > non-essential from starting with Windows. > > Clean boot in Windows XP - http://support.microsoft.com/kb/310353 > Clean-boot advanced troubleshooting in Windows XP - > http://support.microsoft.com/kb/316434 > How to Troubleshoot By Using the Msconfig Utility in Windows XP - > http://support.microsoft.com/?id=310560 > > If the clean-boot allows you to get into Regular Mode, then you can > start figuring out which item that is set to start with Windows is > broken and fix it. > > 3. If doing a clean-boot doesn't get you into Regular Mode, do a Repair > Install of Windows. > > http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install > How-To > > 4. If none of the above works, you have the choice of taking the machine > to a professional computer repair shop (not your local version of > BigComputerStore/GeekSquad) to see if they can fix things or doing a > clean install of Windows. Since I don't know your level of computer > expertise, you are the only one who can decide what is right for you. > > http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To > http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - > What you will need on-hand > > When this is over, purchase an Uninterruptible Power Supply. For single > computers, I like the Belkin 550's. > > > Malke > -- > Elephant Boy Computers > http://www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User >
Guest Michelle Posted July 22, 2007 Posted July 22, 2007 Re: Computer not starting in Normal Mode Thanks to you too Ron for the info but that didn't work either. bye -- msb "Ron Badour" wrote: > Since you can boot it in safe but not normal mode, then it is possible that > this article can help you: > > How to perform advanced clean-boot troubleshooting in Windows XP > http://support.microsoft.com/?kbid=316434 > > -- > Regards > > Ron Badour > MS MVP 1997 - 2007 > > > "Michelle" <Michelle@discussions.microsoft.com> wrote in message > news:B7AC6F9F-B5A4-4B61-AD3F-E5055BD81726@microsoft.com... > >I have windows xp home edition. > > I am presently using my pc in safe mode. I tried all the troubleshooting > > methods to no avail. Now i cannot do a system restore because of some of > > the > > methods used. > > The error or log event listed is: MCSCAN32 Engine Initialization failed. > > Engine returned error: The DAT files failed or are missing. > > Last message listed: DCOM got error "%1084" attempting to start the > > eventsystem with arguments in order to run the server: > > 1BE1F766-5536-11D1-B > > 726-00C04FB926AF. > > There are other messages of course but this is the last one listed as i > > mentioned. I have tried everything in the help and support and i am tired > > now cause nothing has worked. > > > > Please, please someone tell me what to do. I need help desperately. > > Thanks > > -- > > msb > > >
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