Guest pbl Posted July 21, 2007 Posted July 21, 2007 Thanks to those who gave me some ideas regarding this problem and how I might save some of the files on my drive. Unfortunately I have not had internet access for several days so I decided to create a new thread. What I didn't provide in the first thread was information about the error. So here goes; It followed downloading a file which AVG Free Edition told me contained a virus. Before I could nutralise it the blue screen occurred. Now I am in a blue screen reboot cycle; as soon as I reboot and Windows XP begins to load up the blue screen occurs again. The blue screen says: A problem has been detected and windows has ben shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check for viruses on your computer. Remove any newly installed hard drives or gard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive oorruption, and then restart your computer. Technical information: *** STOP: 0x0000007B (0xF78A6528, 0x000000E, 0x00000000, 0x00000000). I cannot follow any of the above steps because I cannot reboot my laptop. I do not believe it is a drive problem. I installed a new drive a couple of months ago and it has been working very well. Also, this problem occurred with a virus being detected which I assume has corrupted some important system files. Any advice would be appreciated.
Guest Phil Weldon Posted July 21, 2007 Posted July 21, 2007 Re: Blue Screen of Death - Error Msg 'pbl' wrote, in part: | Thanks to those who gave me some ideas regarding this problem and how I | might save some of the files on my drive. Unfortunately I have not had | internet access for several days so I decided to create a new thread. _____ Please post this message in your original thread. This will keep all the information together. The most useful advice will likely come from those who closely folow this newsgroup. After a month of no activity an new thread might be a good idea, but not after only three days. Phil Weldon "pbl" <nibble@atrsggeuzk.com> wrote in message news:13a31cph7ck9i9f@corp.supernews.com... | Thanks to those who gave me some ideas regarding this problem and how I | might save some of the files on my drive. Unfortunately I have not had | internet access for several days so I decided to create a new thread. What I | didn't provide in the first thread was information about the error. So here | goes; | | It followed downloading a file which AVG Free Edition told me contained a | virus. Before I could nutralise it the blue screen occurred. Now I am in a | blue screen reboot cycle; as soon as I reboot and Windows XP begins to load | up the blue screen occurs again. | | The blue screen says: | | A problem has been detected and windows has ben shut down to prevent damage | to your computer. If this is the first time you've seen this stop error | screen, restart your computer. If this screen appears again, follow these | steps: Check for viruses on your computer. Remove any newly installed hard | drives or gard drive controllers. Check your hard drive to make sure it is | properly configured and terminated. Run CHKDSK /F to check for hard drive | oorruption, and then restart your computer. Technical information: *** STOP: | 0x0000007B (0xF78A6528, 0x000000E, 0x00000000, 0x00000000). | | I cannot follow any of the above steps because I cannot reboot my laptop. | | I do not believe it is a drive problem. I installed a new drive a couple of | months ago and it has been working very well. Also, this problem occurred | with a virus being detected which I assume has corrupted some important | system files. | | Any advice would be appreciated. | |
Guest Bob Harris Posted July 21, 2007 Posted July 21, 2007 Re: Blue Screen of Death - Error Msg You can run CHKDSK, without being able to boot into XP. Use the XP recovery console, run either form the XP CDROM (if you have one or can get one of same type as oinstalled on your PC, home or pro), or from the multiple floppy disk set (free download from Microsoft). In the recovery console, use CHKDSK C: /R (not /F). This may take an hour to complete, becasue it also checks every byte of free space on the C: partition. Here are some links about the recovery console: http://www.wown.com/j_helmig/wxprcons.htm http://www.xxcopy.com/xxcopy33.htm (near bottom) http://www.kellys-korner-xp.com/win_xp_rec.htm http://support.microsoft.com/kb/314058 Plan B: If you built this PC using a retail copy of XP, use the "repair" option built into the XP CDROM. This option is not available if you bought the cheaper OEM version of XP. In that case, think about a "clean" install. Repair means leave personal files alone (and installed programs). Clean install means erase everything (on C:) and start over. A clean install can fix registry problems, whereas a repair install will usualy not fix them. Both "refresh" XP files (EXE, DLL, etc). Caution: Should a repair fail then you might need to do a clean install anyway. Thus, have a backup of all important personal files. See Plan C prime below. Here are some links about repairing XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;315341 http://www.webtree.ca/windowsxp/repair_xp.htm http://www.extremetech.com/print_article/0,3998,a=23979,00.asp http://www.geekstogo.com/forum/Repair-Windows-XP-t138.html Plan C: Use the recovery procedure that was provided with your PC by its maker. This may be a boot option, or it may be via a bootable CD (or floppy) that recovers from a hidden partition. If you forgot how to do this, contact the PC makers support group (or website). Chances of losing all personal data and installed programs = 100%. Plan C prime: First rescue your data to an external USB drive, using any one of several free "live" LINUX CDs. (The images are free downloads, but you must burn to CD or DVD youself.) See following links; KNOPPIX is particularly easy to use, but is a very large download: http://www.frozentech.com/content/livecd.php http://www.knopper.net/knoppix/index-en.html "pbl" <nibble@atrsggeuzk.com> wrote in message news:13a31cph7ck9i9f@corp.supernews.com... > Thanks to those who gave me some ideas regarding this problem and how I > might save some of the files on my drive. Unfortunately I have not had > internet access for several days so I decided to create a new thread. What > I didn't provide in the first thread was information about the error. So > here goes; > > It followed downloading a file which AVG Free Edition told me contained a > virus. Before I could nutralise it the blue screen occurred. Now I am in a > blue screen reboot cycle; as soon as I reboot and Windows XP begins to > load up the blue screen occurs again. > > The blue screen says: > > A problem has been detected and windows has ben shut down to prevent > damage to your computer. If this is the first time you've seen this stop > error screen, restart your computer. If this screen appears again, follow > these steps: Check for viruses on your computer. Remove any newly > installed hard drives or gard drive controllers. Check your hard drive to > make sure it is properly configured and terminated. Run CHKDSK /F to check > for hard drive oorruption, and then restart your computer. Technical > information: *** STOP: 0x0000007B (0xF78A6528, 0x000000E, 0x00000000, > 0x00000000). > > I cannot follow any of the above steps because I cannot reboot my laptop. > > I do not believe it is a drive problem. I installed a new drive a couple > of months ago and it has been working very well. Also, this problem > occurred with a virus being detected which I assume has corrupted some > important system files. > > Any advice would be appreciated. >
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