Guest IanUK Posted July 21, 2007 Posted July 21, 2007 Hi All, Does anyone know how to resolve the following fault? I recently installed McAfee Internet Security Suite 2007 & SiteAdvisor, & my PC seems to be running OK, apart from the expected slow down with this extra security running. However, I recently noticed a problem when I try to delete my browser history under internet options, as the process seems to hang on deleting history, until I open Task Manager to end the process. I have also noticed that when using IE7, an Hour Glass icon keeps appearing on screen every second or so next to the mouse arrow? I really do not understand what the problem is, as everything has worked OK for a couple of days after installing McAfee? I have tried system restore, & reinstalling McAfee, & this is the second time this has happened. It may help further to know that I am using Windows XP SP2, & also, if I close IE7 & try & delete the browser history via Start>Control Panel>Network & Internet Connections>Internet Options, then this works perfectly. If anyone can help with this, then I would be most grateful. Many thanks.
Guest PA Bear Posted July 21, 2007 Posted July 21, 2007 Re: IE7 Delete Browser History fault, & Hour Glass keeps appearing? > I recently installed McAfee Internet Security Suite 2007 & SiteAdvisor... Assuming you had a different anti-virus application installed before this, did you uninstall it via Add/Remove Programs? What AV application of security suite was it? 1. Does this behavior persist if you start IE7 in No Add-ons mode? To start IE7 in No Add-ons mode: Right-click on the blue IE desktop icon and select Start without Add-ons; or Start > (All) Programs > Accessories > System Tools > Internet Explorer (No add-ons). More: Troubleshooting and Internet Explorer’s (No Add-ons) Mode: http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx 2. Does the problem persist if you Reset IE7 Settings (RIES)? http://support.microsoft.com/kb/923737 <= Read before using! 3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b) all toolbars and © all third-party Windows Themes (including Window Blinds) and don't reinstall IE7, does this behavior persist? Uninstalling IE7 http://www.ie-vista.com/kbase2.html How to uninstall Internet Explorer 7: http://support.microsoft.com/kb/927177 IE7 (Un)Installation and Anti-Malware Applications: http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx Those with IE7-specific questions or comments are asked to post to and seek support in this newsgroup: microsoft.public.internetexplorer.general On the web: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general In your newsreader: http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org IanUK wrote: > Hi All, > > Does anyone know how to resolve the following fault? > > I recently installed McAfee Internet Security Suite 2007 & SiteAdvisor, & > my > PC seems to be running OK, apart from the expected slow down with this > extra > security running. > > However, I recently noticed a problem when I try to delete my browser > history under internet options, as the process seems to hang on deleting > history, until I open Task Manager to end the process. > > I have also noticed that when using IE7, an Hour Glass icon keeps > appearing > on screen every second or so next to the mouse arrow? > > I really do not understand what the problem is, as everything has worked > OK > for a couple of days after installing McAfee? I have tried system restore, > & > reinstalling McAfee, & this is the second time this has happened. > > It may help further to know that I am using Windows XP SP2, & also, if I > close IE7 & try & delete the browser history via Start>Control > Panel>Network > & Internet Connections>Internet Options, then this works perfectly. > > If anyone can help with this, then I would be most grateful. > > Many thanks.
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