IE7 Delete Browser History fault, & Hour Glass keeps appearing?

[Guest IanUK]

Hi All,

 

Does anyone know how to resolve the following fault?

 

I recently installed McAfee Internet Security Suite 2007 & SiteAdvisor, & my

PC seems to be running OK, apart from the expected slow down with this extra

security running.

 

However, I recently noticed a problem when I try to delete my browser

history under internet options, as the process seems to hang on deleting

history, until I open Task Manager to end the process.

 

I have also noticed that when using IE7, an Hour Glass icon keeps appearing

on screen every second or so next to the mouse arrow?

 

I really do not understand what the problem is, as everything has worked OK

for a couple of days after installing McAfee? I have tried system restore, &

reinstalling McAfee, & this is the second time this has happened.

 

It may help further to know that I am using Windows XP SP2, & also, if I

close IE7 & try & delete the browser history via Start>Control Panel>Network

& Internet Connections>Internet Options, then this works perfectly.

 

If anyone can help with this, then I would be most grateful.

 

Many thanks.

[Guest PA Bear]

Re: IE7 Delete Browser History fault, & Hour Glass keeps appearing?

 

> I recently installed McAfee Internet Security Suite 2007 & SiteAdvisor...

 

Assuming you had a different anti-virus application installed before this,

did you uninstall it via Add/Remove Programs? What AV application of

security suite was it?

 

1. Does this behavior persist if you start IE7 in No Add-ons mode?

 

To start IE7 in No Add-ons mode:

 

Right-click on the blue IE desktop icon and select Start without Add-ons; or

 

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No

add-ons).

 

More:

 

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:

http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

 

2. Does the problem persist if you Reset IE7 Settings (RIES)?

http://support.microsoft.com/kb/923737 <= Read before using!

 

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)

all toolbars and © all third-party Windows Themes (including Window

Blinds) and don't reinstall IE7, does this behavior persist?

 

Uninstalling IE7

http://www.ie-vista.com/kbase2.html

 

How to uninstall Internet Explorer 7:

http://support.microsoft.com/kb/927177

 

IE7 (Un)Installation and Anti-Malware Applications:

http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

 

Those with IE7-specific questions or comments are asked to post to and seek

support in this newsgroup: microsoft.public.internetexplorer.general

 

On the web:

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general

 

In your newsreader:

http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin; DTS-L.org

 

IanUK wrote:

> Hi All,

>

> Does anyone know how to resolve the following fault?

>

> I recently installed McAfee Internet Security Suite 2007 & SiteAdvisor, &

> my

> PC seems to be running OK, apart from the expected slow down with this

> extra

> security running.

>

> However, I recently noticed a problem when I try to delete my browser

> history under internet options, as the process seems to hang on deleting

> history, until I open Task Manager to end the process.

>

> I have also noticed that when using IE7, an Hour Glass icon keeps

> appearing

> on screen every second or so next to the mouse arrow?

>

> I really do not understand what the problem is, as everything has worked

> OK

> for a couple of days after installing McAfee? I have tried system restore,

> &

> reinstalling McAfee, & this is the second time this has happened.

>

> It may help further to know that I am using Windows XP SP2, & also, if I

> close IE7 & try & delete the browser history via Start>Control

> Panel>Network

> & Internet Connections>Internet Options, then this works perfectly.

>

> If anyone can help with this, then I would be most grateful.

>

> Many thanks.