Guest EricCS Posted July 21, 2007 Posted July 21, 2007 After loading this update I can no longer access 2 workgroup printers nor can I PING any computers in the workgroup. I am successfully accessing the internet with no problem and do not appear to be having any other problems. I have seen other problems with this update posted here. Has anyone experienced the problem I am having? Can anyone offer suggestions on how I migth recover from this? Thanks.
Guest TaurArian [MS-MVP] Posted July 21, 2007 Posted July 21, 2007 Re: KB 936357 network problems That update refers to: A microcode reliability update is available that improves the reliability of systems that use Intel processors Some have had problems with this update. Uninstall the update and see if the problem is fixed. http://support.microsoft.com/kb/936357 -- ==================================== TaurArian [MS-MVP] 2005-2008 - Australia ==================================== How to make a good post: http://www.dts-l.org/goodpost.htm Defending your machine: http://defendingyourmachine2.blogspot.com/ http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. "EricCS" <EricCS@discussions.microsoft.com> wrote in message news:BDB477F4-BCA3-4CDC-8EB3-236C8C3E72EF@microsoft.com... | After loading this update I can no longer access 2 workgroup printers nor | can I PING any computers in the workgroup. I am successfully accessing the | internet with no problem and do not appear to be having any other problems. | | I have seen other problems with this update posted here. Has anyone | experienced the problem I am having? Can anyone offer suggestions on how I | migth recover from this? | | Thanks.
Guest EricCS Posted July 21, 2007 Posted July 21, 2007 Re: KB 936357 network problems I appreciate the advice. I removed the update, rebooted and am still experiencing the problem. Any other ideas? "TaurArian [MS-MVP]" wrote: > That update refers to: > A microcode reliability update is available that improves the reliability of systems that > use Intel processors > > Some have had problems with this update. Uninstall the update and see if the problem is > fixed. > > http://support.microsoft.com/kb/936357 > > -- > ==================================== > TaurArian [MS-MVP] 2005-2008 - Australia > ==================================== > How to make a good post: http://www.dts-l.org/goodpost.htm > Defending your machine: http://defendingyourmachine2.blogspot.com/ > http://taurarian.mvps.org/index.htm > > Emails will not be acknowledged - please post to the newsgroup so all may benefit. > > > "EricCS" <EricCS@discussions.microsoft.com> wrote in message > news:BDB477F4-BCA3-4CDC-8EB3-236C8C3E72EF@microsoft.com... > | After loading this update I can no longer access 2 workgroup printers nor > | can I PING any computers in the workgroup. I am successfully accessing the > | internet with no problem and do not appear to be having any other problems. > | > | I have seen other problems with this update posted here. Has anyone > | experienced the problem I am having? Can anyone offer suggestions on how I > | migth recover from this? > | > | Thanks. > > >
Guest TaurArian [MS-MVP] Posted July 21, 2007 Posted July 21, 2007 Re: KB 936357 network problems Nope - How to obtain assistance from MS Support Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are associated with security updates or using Automatic Updates. When you call, clearly state that your problem is. Note any error codes etc. In other countries, see http://support.microsoft.com/security "No-Charge Support...for virus and other security-related" issues in right-hand menu for localized contact information. For more information about how to contact Microsoft for support issues, visit the International Support Web site: https://support.microsoft.com/common/international.aspx -- ==================================== TaurArian [MS-MVP] 2005-2008 - Australia ==================================== How to make a good post: http://www.dts-l.org/goodpost.htm Defending your machine: http://defendingyourmachine2.blogspot.com/ http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. "EricCS" <EricCS@discussions.microsoft.com> wrote in message news:8589D3B4-D87F-491D-909F-00AAF2844CFA@microsoft.com... |I appreciate the advice. | | I removed the update, rebooted and am still experiencing the problem. Any | other ideas? | | "TaurArian [MS-MVP]" wrote: | | > That update refers to: | > A microcode reliability update is available that improves the reliability of systems that | > use Intel processors | > | > Some have had problems with this update. Uninstall the update and see if the problem is | > fixed. | > | > http://support.microsoft.com/kb/936357 | > | > -- | > ==================================== | > TaurArian [MS-MVP] 2005-2008 - Australia | > ==================================== | > How to make a good post: http://www.dts-l.org/goodpost.htm | > Defending your machine: http://defendingyourmachine2.blogspot.com/ | > http://taurarian.mvps.org/index.htm | > | > Emails will not be acknowledged - please post to the newsgroup so all may benefit. | > | > | > "EricCS" <EricCS@discussions.microsoft.com> wrote in message | > news:BDB477F4-BCA3-4CDC-8EB3-236C8C3E72EF@microsoft.com... | > | After loading this update I can no longer access 2 workgroup printers nor | > | can I PING any computers in the workgroup. I am successfully accessing the | > | internet with no problem and do not appear to be having any other problems. | > | | > | I have seen other problems with this update posted here. Has anyone | > | experienced the problem I am having? Can anyone offer suggestions on how I | > | migth recover from this? | > | | > | Thanks. | > | > | >
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