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Start->"Help and Support" doesn't work anymore


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Guest Susan Rice
Posted

When I go to Start -> Help and Support, the Help and Support Center

window comes up, but whenever I do a search in that window, I never get

any results. The left side says, "Search Results Tips" and the right

side says, "Browse the search results", but there never are any search

results. Placing the mouse pointer in the left side and it turns to an

hour glass. But no search results ever appear.

 

It used to work...

Not sure what I did to break it...

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Re: Start->"Help and Support" doesn't work anymore

 

Susan Rice wrote:

> When I go to Start -> Help and Support, the Help and Support Center

> window comes up, but whenever I do a search in that window, I never get

> any results. The left side says, "Search Results Tips" and the right

> side says, "Browse the search results", but there never are any search

> results. Placing the mouse pointer in the left side and it turns to an

> hour glass. But no search results ever appear.

>

> It used to work...

> Not sure what I did to break it...

 

No content in the search menu.

 

Click Start, Run and type:

 

regsvr32 %Windir%\srchasst\srchui.dll

regsvr32 jscript.dll

regsvr32 /i urlmon.dll

(From a post by Ramesh)

 

There are also other things to try here:

 

http://www.kellys-korner-xp.com/xp_s.htm

Scroll down to "Search - All File Types"

 

--

Joe =o)


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